CONCLUSION
The study had both users and technical respondents evaluate PrinTrack’s performance using the ISO 25010
quality model. Results showed that both groups gave high ratings in all six areas: functionality, reliability,
efficiency, usability, security, and portability, with average scores of 3.5 to 3.6 (Strongly Agree). This means
PrinTrack is reliable, efficient, and easy to use. Technical respondents focused on system performance, while
users valued its simplicity and navigation. Overall, both groups agreed that PrinTrack meets its goals and is
effective for monitoring production in print-on-demand businesses.
RECOMMENDATION
Future developers are encouraged to improve PrinTrack by adding offline features so it can still work without a
strong internet connection. They can also expand its connection to platforms like Shopee and TikTok Shop to
automatically sync orders. Adding features like inventory tracking, mobile access, and detailed reports can make
it more useful for managing production. Collecting feedback from users will also help keep PrinTrack easy to
use and effective for businesses.
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