INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue X October 2025
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Knowledge of Postnatal Care Services among Women in Nyamagana
District, Mwanza, Tanzania.
Tumaini William
1
, Patrick Masanja
2
, Francis F. Lyimo
3
1 2 3
Department of Social Science and Humanities, St. Augustine University of Tanzania
DOI:
https://dx.doi.org/10.47772/IJRISS.2025.910000467
Received: 19 October 2025; Accepted: 24 October 2025; Published: 15 November 2025
ABSTRACT
Nyamagana is one of the leading districts in the Mwanza Region, with a total of 165 health facilities. However,
women in the district continue to face challenges in utilizing these health services. This study investigated the
knowledge of postnatal care services among women in Nyamagana District, Mwanza, Tanzania. A qualitative
approach was employed, involving in-depth interviews with 16 women who had given birth within the past
twelve months, as well as two key informants (community health workers) from two different streets-Ngaza
Street in Luchelele Ward and California Street in Nyegezi Ward. Participants were purposively selected, and the
data were analyzed thematically. The findings revealed that women's understanding and interpretation of
postnatal care services, including the timing of when to access them, largely depended on the place of delivery.
In conclusion, postnatal care services are not determined solely by giving birth in a hospital, but rather by the
meaning and understanding women have, as well as the guidance they receive during delivery. Postnatal care
also varies from one hospital to another, with public hospitals particularly lagging behind in providing accurate
information on the appropriate time to access these services compare to private hospitals. The study recommends
the government should prioritize the strengthening of community awareness on the importance of timely and
continuous postnatal care (PNC). This can be achieved through targeted health education campaigns, integration
of community health workers (CHWs), culturally sensitive health messaging aimed at addressing
misconceptions surrounding the timing and purpose of PNC. Additionally, the government should invest in
training and deploying more skilled healthcare providers to deliver postnatal services, particularly in underserved
and rural areas where access remains limited.
Keywords: knowledge, postnatal care services, women.
BACKGROUND
Postnatal care refers to the care given to the mother and her newborn baby immediately after the birth and for
the first six weeks (42 days) of life (WHO, 2022). Postnatal care services play a crucial role in the continuum of
care for mothers, newborns, and children, and are essential for meeting Sustainable Development Goals related
to reproductive, maternal, and child health. These services contribute significantly to lowering maternal mortality
and preventing avoidable newborn deaths (WHO, 2020). Despite its importance, this period continues to be
marked by high rates of maternal and newborn illness and death, and the potential to enhance maternal health
and promote optimal care for infants is often not fully realized (World Health Organization, 2022).
Every day around the world, about 810 women lose their lives due to complications that could be prevented
during pregnancy and childbirth (WH0, 2020). A large majority94% of these deaths happen in countries with
low and middle incomes. The World Health Organization (2020) highlight that more than 60% of maternal
deaths take place during the postpartum period, especially within the first week after childbirth.
In sub-Saharan Africa, the overall rate of women using postnatal care services is about 52.5%. Among the
regions, Central Africa records the highest usage at 73.5%, while the lowest rate is seen in East Africa, where
only 31.7% of women access postnatal care (Hailemariam et al., 2024).
INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
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In Tanzania, about 51% of women aged 15 to 49 received a postnatal checkup within the first two days after
delivery, while only 28% were examined within four hours postpartum. Despite these efforts, 44% of women
did not receive any postnatal care within 41 days of giving (TDHS, 2022)
The Tanzania government has undertaken various efforts to improve utilization of postnatal care services among
mothers. Tanzania promotes four postnatal checkups within the first six weeks after childbirth. These guidelines
aim to ensure that postnatal care is delivered in a timely, accessible, and comprehensive manner, thereby
reducing risks of maternal and neonatal deaths (WHO, 2022).
In addition, the government has initiated M-mama program which aim to offer emergency transportation for
pregnant women and newborns, helping them reach health facilities quickly during critical situations (Fund for
Innovation in Development, 2024). This program uses mobile technology and local drivers to coordinate urgent
responses. Also a pilot programs like Watoto Care aim to maintain consistent care after hospital discharge.
The expectation of these initiatives is to ensure that mothers utilize fully post natal care services so as to reduce
negative health outcomes like deaths and illnesses. However, the existing evidence highlight that utilization of
postnatal care remains low in Tanzania only 43.5% of women utilize postnatal care services (TDHS, 2022).
Mwanza Region records a high rate of health facility deliveries, with 76.8% of births occurring in medical
institutions. However the existing report shows that, postnatal care utilization remains relatively low at just
43.5%. This notable gap between facility-based births and postnatal care service use raises concerns about why
many women do not utilize PNC despite, delivering in health facilities (Tanzania Demographic Health Survey,
2022).
This situation triggered the decision to conduct the study in Nyamagana District because of its number of health
facilities and to develop knowledge on determinants for the utilization of postnatal care services among women
in Nyamagana District. Nyamagana District alone has 165 health facilities, including a regional referral hospital.
These comprise 2 public hospitals, 7 private hospitals, 4 faith-based organization hospitals, 11 health centers, 35
dispensaries, and 106 other health facilities (Ministry of Health, 2024). These statistics indicate that Nyamagana
District has more health facilities than any other district in the Mwanza Region. However, the utilization of
postnatal care services is still a challenge. As highlighted in a study conducted at Bugando Hospital by Fulli
(2021), inadequate family support and poor economic status of the family were challenges faced by women
during PNC.
METHODOLOGY
A qualitative approach and cross-sectional design were employed in this study. The cross-sectional design was
chosen as it allowed for the collection of data from the population at a single point in time, and facilitated
comparisons between different subgroups (Creswell, 2014). The qualitative approach was selected because it
enabled the researchers to gain in-depth insights into women's personal experiences, emotions, and cultural
beliefs that influence their decisions regarding postnatal care (Creswell, 2014). The study was conducted in
Nyamagana District, Mwanza, due to limited existing knowledge on the sociocultural determinants affecting the
utilization of postnatal care services among women in this area.
The target population included women of reproductive age (15-49 years who had given birth within the previous
12 months and resided in Ngaza and California streets within Nyamagana District. This group was selected as
they are directly impacted by low uptake of postnatal care services. A total of 16 participants were purposively
selected to ensure diversity in socio-demographic factors such as age, education level, marital status, and number
of children. Data were gathered through in-depth interviews, and two key informants {community health}
workers from the selected streets-were also interviewed to provide additional insights. Thematic analysis was
conducted following Braun and Clarke (2021), using repeated reading, reflective note taking, and descriptive
coding in NVivo 14. Data were further organized in Microsoft Excel and Word, and themes were developed
through constant comparison, supported by demographic context and participant quotations.
INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
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FINDINGS
The researcher identified the knowledge of women living at Ngaza Street in Luchelele ward and at Califonia
street in Nyegezi ward Nyamagana district. The knowledge of women on postnatal care use were measured by
considering two themes which are meaning and interpretation given to postnatal and time of use postnatal care.
Meaning and Interpretation on Postnatal Care Services
Most of participants had different meaning and interpretation on postnatal care services use. The findings show
that meaning and interpretation depends on the prior knowledge of postnatal care among women because most
of women mix PNC with Child immunization and growth monitoring. Therefore, one of women in Ngaza Street
39 years said:
Postnatal care is a service provided to a child to help protect them from various diseases such as tetanus,
convulsions, measles, and whooping cough. It is given after one month and two weeks.
Another women in Califonia Street 40 years said
Postnatal care is the support given to a mother to help her regain strength, such as providing food so she can
breastfeed the baby, helping with tasks like cooking, washing clothes, and massaging different parts of the
body such as the abdomen and waist”.
Also, another women Ngaza street 22 years said:
Postnatal care is the kind of support that requires close attention from someone like the birth mother, mother-
in-law, or a close person to help and guide the new mother on how to take care of and raise the baby, especially
for first-time mothers”.
But also, community health worker in California Street said:
Postnatal care is the service given to a mother after childbirth. Starting within the first twenty-four hours.
After that, if both the mother and her baby are doing well, they are discharged and advised to return after one
month for the child's clinic”.
Time of Use Postnatal Care
Most of participants were unaware on the appropriate time to use postnatal care. Most of participants who were
unaware are those from public hospitals, this is because most of them were informed to come for clinic after one
month and two weeks which is quite different participants who gave birth in private hospitals. Therefore, one of
women in Califonia street 29 years said;
I gave birth at one of the government hospitals in Nyamagana District. Both my baby and I were given
vaccinations, the baby was injected in the shoulder and given oral drops. Later, they told me that everything was
fine and that I should return after one month and two weeks to continue with the child's clinic.
Another women in Ngaza street 33 years said;
After giving birth, the doctors checked my health and my baby's health, then took us to a place where other
women were and asked if anyone was feeling unwell or if our babies were breastfeeding well. He emphasized
that if anyone felt unwell, they should see the nurse on duty. He also told us to return after one month and two
weeks or to go to the health center nearest to where we live. He concluded by saying no one should hesitate to
come back whenever they feel unwell”.
Community health worker in California said;
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Postnatal care begins within the first twenty-four hours in the hospital and continues after one month for the
child's clinic, and this applies to mothers who experience no complications after childbirth for both the mother
and the baby.
This finding highlights that the timing of postnatal care (PNC) remains a significant issue. Despite women giving
birth in hospitals, the appropriate time to utilize PC services is not well understood. Alarmingly, even community
health workers who are expected to educate and guide the community lack adequate knowledge on this matter.
DISCUSSION OF THE FINDINGS
Meaning and Interpretation of Postnatal Care Services
The finding of the study revealed that most of participant's knowledge of postnatal care services depended on
the place of delivery. Most of participants who delivered in public hospitals in Nyamagana districts interpreted
postnatal care as care based on child immunization and growth monitoring and provided after one month and
two weeks after birth.
The study revealed that participants knowledge of postnatal care (PNC) services was largely shaped by their
place of delivery, with the majority of those delivering in public hospitals in Nyamagana District associating
PNC primarily with child immunization and growth monitoring services typically initiated after one month and
two weeks postpartum. This finding reflects a limited understanding of the full spectrum and timing of PNC,
and raises concerns about the effectiveness of health education and discharge counseling provided in these
facilities.
The findings align with the Theory of Planned Behavior suggesting that participants' knowledge and use of
postnatal care services were influenced by their attitudes, perceived norms, and perceived behavioral control.
Women who delivered in public hospitals commonly interpreted postnatal care as beginning only after one
month and two weeks, primarily focusing on child immunization and growth monitoring. This limited
understanding reflects how institutional communication and provider emphasis shape subjective norms and
attitudes toward PNC, ultimately influencing women's intentions and behaviors regarding timely utilization of
comprehensive postnatal services.
The findings from this study related World Health Organization (2013) defines postnatal care as the care given
to both mother and newborn immediately after birth and continuing for six weeks (42 days). It encompasses a
wide range of services including early detection of complications, breastfeeding support, hygiene education,
maternal mental health screening, and family planning counseling. However, the perception among participants
that PNC begins only after several weeks coinciding with routine child vaccination schedules suggests that health
communication at facility level may be narrowly focused or poorly timed.
This is consistent with findings by Ahinkorah et al (2021), who argued that in many low resource settings, PNC
services are underutilized due to a lack of awareness about their importance and timing. Similarly, Titaley et al.
(2009) observed in Indonesia that women were more likely to associate PNC with child related services than
with maternal health, a pattern also echoed in Pallangyo et al. (2017) in Tanzania. These studies emphasized that
when PNC is viewed solely through the lens of child immunization, critical maternal health interventions
especially during the early postnatal period (within 48 hours) may be neglected.
This knowledge gap may be perpetuated by health system weaknesses, such as limited staffing, time constraints,
and the absence of standardized postpartum counseling protocols in public hospitals (Konje et al, 2021). In many
cases, discharge instructions are brief, informal, or only focused on return dates for child vaccination, with
minimal emphasis on maternal follow-up. As Warren et al. (2010) suggest, integrating structured postnatal
education into routine facility-based care can significantly enhance both maternal and newborn outcomes,
particularly when such information is contextually relevant and culturally sensitive.
To improve this, there is a need for holistic, mother baby centered postnatal models of care that begin
immediately after birth and extend beyond immunization services. Community based follow-ups, particularly
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through trained community health workers, could help reinforce early PNC and correct misconceptions regarding
its timing and purpose (Idris et al 2015). Furthermore, interventions should be tailored to first time mothers, who
often lack prior exposure to postnatal services and may depend heavily on the information provided at the point
of delivery.
Time to Use Postnatal Care Services
Most of participants were unaware on the appropriate time to use postnatal care. Most of participants who were
unaware are those from public hospitals. This is because most of them were informed to come for clinic after
one month and two weeks which is quite different from participants who gave birth in private hospitals.
This finding reveals a critical knowledge gap regarding the timing of postnatal care (PNC) among participants,
particularly those who delivered in public health facilities. The majority of these women reported being told to
return for clinic visits only after one month and two weeks postpartum, which aligns with the schedule for routine
infant immunizations but contradicts WHO recommendations, which emphasize the importance of early
postnatal visits within the first 24, 48 hours, and at days 3, 7-14, and 6 weeks (WHO, 2013).
This misinformation contributes to delayed utilization of PC services, potentially leading to missed opportunities
to detect early complications for both mother and newborn. In contrast, participants who gave birth in private
hospitals appeared to have better awareness of timely postnatal care, suggesting disparities in quality of discharge
counseling and communication practices between public and private facilities. The issue may reflect systemic
constraints in public hospitals, including overcrowding, staff shortages, or lack of standard protocols for
postpartum education. Research by Warren et al. (2010) supports this, noting that health worker communication
and patient education are often inconsistent in resource limited public health settings.
To improve outcomes, there is a need for standardized discharge instructions that emphasize the full scope and
timing of PNC. Additionally, investing in training for healthcare workers, particularly in public hospitals, can
help ensure that accurate and consistent messages are delivered to all postpartum women, regardless of facility
type.
CONCLUSIONS AND RECOMMENDATIONS
Although many women give birth in hospitals, the use of postnatal care services remains a challenge for mothers
in Mwanza Region, especially in Nyamagana District. This is largely due to the meanings and interpretations
they hold regarding the use and timing of these services. In conclusion, postnatal care services are not determined
solely by giving birth in a hospital, but rather by the meaning and understanding women have, as well as the
guidance they receive during delivery. Postnatal care also varies from one hospital to another, with public
hospitals particularly lagging behind in providing accurate information on the appropriate time to access these
services compare to private hospitals.
The study recommends the government should prioritize the strengthening of community awareness on the
importance of timely and continuous postnatal care (PNC). This can be achieved through targeted health
education campaigns, integration of community health workers (CHWs), culturally sensitive health messaging
aimed at addressing misconceptions surrounding the timing and purpose of PNC. Additionally, the government
should invest in training and deploying more skilled healthcare providers to deliver postnatal services,
particularly in underserved and rural areas where access remains limited.
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