INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue X October 2025
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Page 795
Optimizing Clinical Pharmacist Intervention through Artificial
Intelligence Powered Technologies
Julliyan Dilleban A., Thenraja Sankar., Venkateshan Narayanan., Sharu Latha Binu A J., Ajans
Samuel J
Arulmigu Kalasalingam College of Pharmacy, India
DOI: https://dx.doi.org/10.47772/IJRISS.2025.910000068
Received: 12 October 2025; Accepted: 20 October 2025; Published: 04 November 2025
ABSTRACT
The integration of Artificial Intelligence (AI) into clinical pharmacy is redefining healthcare delivery by
enhancing medication safety, operational efficiency, and patient-centered care. Traditional pharmacy practices,
often reliant on manual processes, have historically been susceptible to inefficiencies and errors. In contrast,
AI-powered technologies offer scalable, data-driven solutions that automate prescription verification, optimize
inventory, enable personalized dosing, and facilitate remote patient monitoring. This research investigates the
evolving role of clinical pharmacists in the age of AI, emphasizing how machine learning, natural language
processing, and intelligent decision support systems improve pharmacovigilance, medication adherence, and
therapeutic outcomes. Despite significant progress, challenges persist, including algorithmic transparency, data
privacy, regulatory compliance, and user trust. Comparative analysis reveals that AI-driven systems
outperform traditional methods across multiple domains, yet ethical concerns and integration barriers remain
critical. Regulatory frameworkssuch as the EU AI Act and FDA SaMD guidelinesare beginning to
address these risks, underscoring the need for continuous oversight and stakeholder collaboration. This study
concludes that while AI enhances clinical decision-making and patient engagement, its implementation must
be guided by robust ethical principles, interdisciplinary cooperation, and adaptive regulation. Properly
harnessed, AI holds the potential to transform pharmacy practice into a safer, more personalized, and efficient
healthcare service model.
Keywords: Artificial Intelligence, Clinical Pharmacist, Pharmacy Automation, Pharmacovigilance, Ethical AI.
INTRODUCTION
The introduction of Artificial Intelligence (AI) in pharmaceutical sectors and the healthcare field is changing
its dynamics in the workflow. Traditionally, these fields depend upon human knowledge and judgments alone,
resulting in a heavy work burden for the healthcare professionals, raising the possibilities of the occurrence of
many man-made errors and sometimes deviation from the standard protocol in treating illness.
Tech-enabled modern pharmacies have now begun to implement AI in their systems due to population
demand, automating repetitive tasks like prescription filling for lower-level manpower. AI greatly improves
handling and checking procedures as it facilitates the application of sophisticated analyses toward patients’
medical history to devise tailored dosage schedules. This not only enhances the efficiency of these processes,
but better treatment outcomes are achieved, demonstrating how far technology has helped in improving the
standards of pharmaceutical care. AI's application extends beyond conventional pharmacy activities, marking a
transformation in the adoption of digital healthcare services. It enables the provision of individualized tailored
medical assistance at home which is especially convenient for patients with reduced mobility or for those
residing at remote locations. Patients can also be routinely aided, monitored regarding their drug intake.
Although there is strong potential for using AI in automating pharmacy processes, major gaps still exist in
research. Considerable attention is needed in areas such as the satisfaction of diabetic patients, other additional
impacts on medication adherence over time, ethical issues like data privacy and bias, technical problems like
system integration, and the ease of use for patients and pharmacists.
INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue X October 2025
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Page 796
To properly mitigate risks AI poses, understanding these limits and maximizing the benefits is vital. Unlike
previous technological advancements in the medical field, patients can now communicate freely and more
naturally with advanced AI systems, providing them with greater assistance. Striking a balance between these
opportunities and limitations allows researchers to create AI frameworks which enhance safety measures
without impeding ethical boundaries in pharmacy practice [1].
Ai In Clinical Pharmacy Practice
AI enhances clinical decision-making and operational efficacy by integrating clinical pharmacy services into
the system. Advancements in AI such as CDSS (Clinical Decision Support System) help the healthcare
professionals to make prescriptions by sourcing information from medical literature and treatment guidelines
[2]. To control the rising rates of resistance and treatment failures, AI aids in the process of individualized
medicine by dose optimization, medication adherence monitoring, and improved patient compliance. The other
advancements, such as machine learning and natural language processing, are revolutionizing the fields of
pharmacovigilance by early identification of adverse drug reactions from electronic health data [3]. In
inventory management, AI automation benefits the organizations through minimizing drug waste and stock
shortages [2]. Tele pharmacy, remote consultation, and workflow automation are proven effective models of
pharmaceutical care by utilization of AI [4].
Evolving Role Of Clinical Pharmacists In Modern Health Care
The role of clinical pharmacists in healthcare is wide and viable. They ensure the safety and efficacy of the
pharmaceuticals, conducting pharmacovigilance programs to report and prevent adverse drug reactions,
providing clinical pharmacy services such as medication reconciliation, treatment chart review to take
decisions customised to unique patient profiles.
Through patient-centred education, adherence promotion, and lifestyle advising, they play a critical role in the
long-term management of chronic conditions, including diabetes, hypertension, and asthma. They actively
participate in pharmacoeconomic analysis for the financial benefits of both the patient and the healthcare
organisation. The other notable clinical pharmacist responsibilities including drug information retrieval,
dosage optimisation and inventory management. The pharmacogenomics research and the drug utilisation
evaluation held by clinical pharmacists guarantees the identification of superior pharmacological care in this
day of daily changing healthcare guidelines [5].
Regulatory And Compliance Aspect Of Ai
1. Global Regulatory Frameworks Governing AI
At a global scale, the application of AI technologies in the field of healthcare is predominantly controlled
under pre-existing regulations of medical devices, especially under Software as a Medical Device (SaMD).
However, these frameworks do not tend to include AI systems that focus on managing lifestyle, performing
administrative functions, or systems that offer clinical guidance. This is designed on the premise that qualified
professionals will reasonably based clinical decisions utilize these tools for navigation systems. At the
moment, the majority of jurisdictions take an approach towards the regulation of AI technologies in health
care. This encompasses guidelines of a professional nature, voluntary standards, and industry codes of conduct.
While these frameworks maintain high expectations from both developers (the planners, funders, and
maintainers of AI-MDs) and users (the healthcare providers who deploy AI tools into the workflows), there is
no formal enforcement. The primary benefit of soft-law is its flexibility when addressing changes in
technology. However, the fact that organizations have the option of complying or not brings forth the most
significant challenge [13].
2. Compliance Challenges in Transparency, Fairness, and Data Protection
AI applications in pharmacy include automated drug dispensing, dose optimization, and predictive analytics
for medication adherence. But pharmacists face certain difficulties regarding lack of control over data, ethical
INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue X October 2025
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Page 797
considerations, an d algorithmic transparency. This “black box” issue prevents validation and understanding of
clinical decision explanations by pharmacists, patients, and other stakeholders. Initiatives like the EUs AI Act,
FDA Guidelines for Software as a Medical Device, and the UK AI Regulation Roadmap are shifting toward
requiring tighter control over high-risk healthcare AI systems as control is lacking. Equity in the outcomes of
AI systems and the protection of personal health information are now considered central components of ethical
compliance in pharmacy practice. The use of AI in healthcare can perpetuate inequities, such as in the
recommendation or access hierarchy of medications, when non-representative or biased datasets are utilized
for training. Consequently, India, Canada, the U.S., and other EU member countries are adopting legislation
addressing bias mitigation through fairness checks, human review, and quasi-assessment processes.[14]
3. Ethical Oversight and Continuous Regulatory Monitoring
Beyond initial compliance, it’s crucial to have ongoing oversight after deployment to guarantee the long-term
safety and accountability of AI systems. Healthcare regulatory organizations like the World Health
Organization (WHO) are stretching their regulations to fulfil the need for continuous monitoring of AI, as it
may create greater concern in terms of safety and proper workflow [6]. Additionally, effective regulation relies
on collaboration among various stakeholdersregulators, developers, clinicians, and patientsto ensure that
compliance is not only technically robust but also socially responsible [7].
Traditional Vs Ai Powered Intervention In Pharmacy Practice
The advent of Artificial Intelligence (AI) in the pharmacy industry has brought about significant compliance
hurdles, especially concerning algorithm transparency, ethical fairness, and strict data governance. These
issues arise from the sensitive nature of health information and the significant impact AI-led decisions can
have on patient outcomes. In pharmacy, AI applicationslike automated drug dispensing, dose optimization,
and predictive analytics for medication adherence often rely on complicated algorithms that aren't always easy
to interpret. This "black box" characteristic makes it tough for pharmacists, patients, and regulators to
understand or verify how specific clinical decisions are reached. AI models built on biased or unrepresentative
datasets may exacerbate healthcare inequities, particularly in drug suggestions or prioritizing access to
medications. Consequently, countries like India, Canada, the U.S., and members of the EU are rolling out laws
to mandate fairness audits, human oversight, and risk assessments.
PHARMACY DOMAIN
TRADITIONAL
INTERVENTION
AI-POWERED
INTERVENTION
PRESCRIPTION VERIFICATION
Manual review prone to human
error and delays [8]
Automated, fast, and accurate
checks integrating patient data
and guidelines.[9]
PATIENT COUNSELING
Based on personal knowledge,
limited by lack of real-time data.
Ai- tailored counseling with
analytics -driven personalization
INVENTORY MANAGEMENT
Reactive stock control causing
shortages or excess
Predictive analytics for optimized
inventory and waste reduction
DRUG INTERACTION
DETECTION
Manual cross-checks miss
complex interactions.
AI identifies multifactorial and
rare interactions via big data
ADHERENCE MONITORING
Limited real-time tracking;
delayed intervention
Real-time adherence tracking
with smart devices enabling
timely support.
CLINICAL DECISION SUPPORT
Dependent on manual guideline
consultation and experience.
Dependent on manual guideline
consultation and experience.
PHARMACOVIGILANCE
Relies on voluntary reporting and
manual case assessment.
AI rapidly detects safety signals
from large electronic health and
social data sources.
PERSONALIZED MEDICINE
Dose adjustments based on
limited parameters and trial-and-
error.
AI integrates genomics,
metabolomics, and clinical data
for individualized therapies.
INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue X October 2025
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Page 798
WORKFLOW AUTOMATION
Manual Scheduling and
documentation reduce efficiency
AI-driven process automation
improves operational efficiency
and reduces errors.
TELEPHARMACY
Limited remote services; mostly
telephone or in-person visits.
AI-powered platforms enable
remote medication management
and patient counseling
EDUCATION & TRAINING
Traditional classroom and self-
study without adaptive feedback.
AI-driven adaptive learning and
simulation enhance personalized
pharmacist education.
Artificial Inteligence In Pharmacy Automation And Patient Centered Care
a) Transforming Pharmacy Operations through AI
With automated dispensing cabinets (ADCs) and robotic systems, medication distribution becomes more
accurate and timelier, freeing up pharmacists to concentrate on providing better patient care and prevent
stockouts and prescription errors [12].
Enhancing Patient Care through AI Integration
Personalized Medication Management
AI algorithms dive into individual patient data like medical history, genetics, and lifestyle choices to customize
medication plans. This approach helps minimize side effects and boosts therapeutic results.[10]
Improved Medication Adherence
Pillboxes and reminder apps helps the patient for improved medication adherence which reduces the hospital
readmissions for treatment failures.
Enhanced Clinical Decision Support
AI lends a hand to pharmacists by sifting through extensive datasets to spot potential drug interactions and
contraindications. This support enhances the safety and effectiveness of the therapies prescribed.
Remote Patient Monitoring
Through mobile apps and wearable devices AI tracks the patient’s health metric continuously and anticipates
the proactive care needed for the patient [10].
Streamlined Pharmacy Operations
AI takes care of routine tasks like inventory management and prescription processing, freeing up pharmacists
to spend more time on direct patient care and counselling.
Addressing Challenges and Future Directions
Even though the advantage of AI in pharmacy is sky-rocketing, issues like data privacy, transparency of
algorithms should be resolved before gaining the trust of patients and healthcare professionals. Collaboration
between tech experts and healthcare providers can lead to effective operations of AI in pharmacy
environments.
Optimizing Pharmacy Operations With Ai
a) Automated Medication Dispensing: With the help of AI-driven robots and automated dispensing cabinets,
we can enhance the accuracy and speed of medication distribution, which helps cut down on human errors.[15]
INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
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b) Predictive Inventory Management: AI models can predict the stockouts early that helps the operation team
to manage the inventory effectively and AI also aids in reducing wastes.
c) Workflow Optimization: By analysing pharmacy workflows, AI can pinpoint bottlenecks and streamline
processes, boosting overall operational efficiency.
d) Clinical Decision Support: Clinical Decision Support: The integration of AI tools into pharmacy systems
supports pharmacists in quickly identifying drug interactions and contraindications.
e) Automated Documentation and Reporting: AI takes care of routine documentation tasks, freeing up
pharmacists to concentrate more on patient care and less on administrative duties.
f) Enhanced Patient Communication: AI chatbots and virtual assistants are on hand to promptly address patient
inquiries, significantly improving service delivery.
Safety Consideration And Best Practice Guidelines For Artificial Intelligence In Pharmacy
a) Ai In Hospital Pharmacy
Streamlining pharmacist-clinician collaboration through real-time decision support systems that offer drug
updates, interaction alarms, and dosage optimization should be the main goal of AI integration in hospital
pharmacies. Pharmacists should use AI systems such as IBM Watson, DeepMind, and CASTER to forecast
drug interactions, predict risk (such as readmissions), and provide individualized therapeutic
recommendations. AI should also be used for patient-specific dose adjustments (e.g., Doses), therapeutic
medication monitoring, and improved patient education using chatbots (e.g., Buoy Health). By facilitating the
transition from administrative duties to valuable clinical treatment, these applications guarantee enhanced
safety, effectiveness, and therapeutic results. [11]
b) Ai In Community Pharmacy
Community pharmacies should deliberately use AI to improve dispensing accuracy through automated
systems, optimize medicine inventory through demand forecasting, and increase public health responsiveness
by identifying regional disease patterns. By identifying marginalized populations and customizing solutions
accordingly, AI systems must promote equal access. AI should also be used by pharmacies to improve patient
involvement through tailored communication tools, automate jobs, improve workforce efficiency, and lower
overhead. When taken as a whole, these apps guarantee increased safety, affordability, and quality of treatment
in community pharmacy practice. [11]
CONCLUSION
Artificial intelligence is no longer a futuristic concept but a present-day catalyst for revolutionizing clinical
pharmacy practice. By enhancing medication safety, enabling personalized therapeutics, automating routine
operations, and improving patient engagement, AI has proven its potential to augment pharmacist capabilities
in unprecedented ways. However, the successful integration of AI into pharmacy must be accompanied by
robust regulatory oversight, ethical safeguards, and a commitment to transparency, fairness, and data privacy.
Collaborative efforts between pharmacists, technologists, regulators, and patients will be essential to harness
the full benefits of AI while minimizing risks. As clinical pharmacists embrace AI-driven innovation, they are
uniquely positioned to lead a new era of intelligent, patient-cantered pharmaceutical care.
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INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
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