INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)  
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue X October 2025  
The Correlation of Employees' Self-Efficacy Towards Work  
Performance among Businesses in the Municipality of Impasugong  
Niel Boy I. Guatno, Brexter D. Labado, Bea Joanna Mar Y. Malcino, Rolly Mae Ann D. Bahayan,  
Jaspher C. Litohon, Richard B. Mercader  
Bachelor of Science in Business Administration Major in Financial Management Bukidnon State  
University - Impasugong Campus Undergraduate Program Impasugong, Bukidnon September 2025  
Received: 26 October 2025; Accepted: 04 November 2025; Published: 20 November 2025  
ABSTRACT  
This study examined the relationship between self-efficacy and work performance among employees in micro,  
small and medium-sized enterprises (MSMEs) in the Municipality of Impasugong, Bukidnon. Grounded in  
Bandura’s Social Cognitive Theory (1986), the research focused on four dimensions of self-efficacy performance  
outcomes, vicarious experiences, verbal persuasion, and physiological feedback and their influence on task  
performance, contextual performance, and counterproductive behaviors. A descriptive-correlational research  
design was employed, using a convenience sample of 150 employees. Data were collected through a modified,  
validated questionnaire and analyzed using descriptive statistics and Spearman’s rho correlation.  
Findings revealed that participants exhibited very high self-efficacy, with the highest mean observed in  
physiological feedback 3.51, followed by performance outcomes 3.46, vicarious experiences 3.40, and verbal  
persuasion 3.29. Work performance was also reported as very high, particularly in task performance 3.65 and  
contextual performance 3.47, while counterproductive behaviors were minimal 3.39, indicating a Very High  
Level. Correlation analysis indicated a statistically significant positive relationship between overall self-efficacy  
and work performance, particularly in physiological feedback, performance outcomes, and vicarious  
experiences. Verbal persuasion, however, showed no significant correlation. Consequently, the null hypothesis  
was rejected for physiological feedback, performance outcomes, and vicarious experiences, but accepted for  
verbal persuasion.  
The study concluded that employees’ self-efficacy, especially mastery experiences, observational learning, and  
physiological regulation, significantly enhances work performance and reduces counterproductive behaviors.  
Recommendations include fostering mentorship, leadership development, and stress-management initiatives to  
strengthen employee capabilities and productivity. These insights provided valuable guidance for MSMEs in  
Impasugong seeking to improve workforce efficiency, motivation, and organizational outcomes.  
Keywords: Task Performance, Contextual Performance, Counterproductive Behaviors, Physiological Feedback  
INTRODUCTION  
Work performance plays a crucial role in the economic growth and competitiveness of a nation. One key factor  
influencing work performance is self-efficacy, or an individual’s belief in their ability to accomplish tasks and  
overcome challenges (Bandura, 1994). National economic development together with market competitiveness  
heavily depends on effective work performance Organization for Economic Co-operation and Development  
(OECD), 2023. Workers who demonstrate high self-efficacy according to Abun et al. (2021) exhibit better  
motivation alongside enhanced adaptability and workplace resilience that in turn results in better productivity  
levels and reduced work dissatisfaction.  
In addition, national self-efficacy is crucial for improving workplace efficiency and promoting innovation,  
ultimately supporting economic growth. Recognizing this, organizations and public agencies focus on training,  
supportive work environments, and leadership development to strengthen employees’ self-efficacy.  
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Understanding its impact on performance helps shape strategies that enhance employee effectiveness, benefiting  
both organizations and the broader economy (Kieu & Lee, 2021). This is directly related to the present study,  
which investigates how self-efficacy influences employee work performance in micro, small and medium-sized  
enterprises (MSMEs) in Impasugong. By examining the local context, the study aims to provide actionable  
insights for improving workplace productivity and fostering supportive, innovative work environments at the  
organizational level.  
Further, self-efficacy is essential for effective performance in a contextual setting, as it influences behaviors that  
contribute to maintaining an organizational culture while fostering teamwork. Believers in their own capabilities  
demonstrate enhanced teamwork capabilities and generate positive outcomes for the workplace environment  
(Machmud, 2018). Employees who believe in their abilities feel motivated to start new tasks, share their ideas,  
and actively work with their colleagues. People who feel confident communicate freely while helping their  
colleagues, which in turn helps them create stronger bonds among team members. This forward-thinking attitude  
enhances both individual achievements and the functioning of entire groups. Building self-efficacy within work  
teams fosters productive organizational cultures that enable employees, along with the organization, to achieve  
their goals (Kieu, T. T. H., & Lee, S. C., 2021).  
However, the social environment of Impasugong benefits significantly from improved self-efficacy, as it fosters  
enhanced teamwork and innovative employee practices. Self-belief motivates employees to collaborate  
effectively and share innovative solutions to address problems. The combined assurance level of Work fosters  
an active work environment that empowers employees. Work performance in terms of counterproductive work  
behaviors is impaired by employees who demonstrate weak self-beliefs (Spector, P.E., 2011). A lack of  
confidence in staff members produces feelings of frustration, along with disengagement, while simultaneously  
weakening their work results and creating adverse social conditions within the team (Paramita et al., 2020).  
Organizational development can encounter a downward spiral when employees disengage, as it leads to a decline  
in motivation and poor team interactions that suppress both progress and creativity. Building self-efficacy  
remains necessary because it drives personal development as well as the creation of communities dedicated to  
teamwork and innovation.  
Although previous studies (Bandura, 1994; Abun et al., 2021; Machmud, 2018; Kieu & Lee, 2021) have  
established that self-efficacy influences motivation, adaptability, teamwork, and organizational performance,  
much of the existing literature remains broad and generalized, often focusing on self-efficacy’s impact at the  
individual or national level. Limited research has explored how self-efficacy specifically translates into  
measurable work performance outcomes within localized contexts, such as Impasugong, where cultural, social,  
and organizational dynamics may shape employee experiences differently.  
Moreover, while past studies have highlighted the importance of self-efficacy in fostering innovation and  
resilience, there remains a lack of sufficient empirical evidence on how organizations can systematically assess  
and enhance employee self-efficacy to improve contextual performance and reduce negative workplace  
behaviors directly. This creates a gap in understanding the practical, context-specific mechanisms by which self-  
efficacy can be cultivated and translated into sustainable employee and organizational development.  
The research aimed to investigate the relationship between self-efficacy and employee work performance  
outcomes. Organizations established employee self-efficacy assessment systems because this enables  
organizations to help struggling employees through coaching and skill development approaches. A significant  
finding about these variables benefits the organization through this research. Organizations prioritized boosting  
self-efficacy among employees, as this leads to improved performance in job-specific tasks and supportive  
workplace behaviors, while also reducing negative actions. Ultimately, this led to improved overall  
organizational performance and stronger, more resilient local communities.  
Theoretical Framework  
This study was anchored on Bandura’s Social Cognitive Theory (SCT) (1986), as applied in previous research  
by Moreno (2022), which shows that human behavior results from the dynamic interplay of personal factors,  
environmental conditions, and behavioral outcomes. Within this framework, self-efficacy defined as an  
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individual’s belief in their ability to perform tasks plays a central role in shaping behavior, motivation, and  
performance. Understanding the influence of self-efficacy on employee work performance has practical  
implications for improving workplace efficiency, employee motivation, and organizational outcomes in the  
business sector.  
Bandura’s SCT serves as the backbone of this study because it provides a theoretical explanation for how  
employees’ beliefs in their own capabilities influence their work behavior. According to Bandura (1986, 1997),  
self-efficacy serves as a key personal factor that interacts with environmental cues and prior experiences to  
influence behavior and motivational outcomes. Employees who possess high self-efficacy are more likely to  
approach challenging tasks with confidence, persist in overcoming obstacles, and adapt effectively to changes  
in the workplace. These capabilities are shaped by four primary sources: mastery experiences, vicarious learning,  
verbal persuasion, and physiological states, which collectively enhance employees’ confidence in their abilities.  
Pre-existing research suggests that higher employee self-efficacy promotes greater motivation, persistence, and  
adaptability, which are critical components of work performance (Gist & Mitchell, 1992).  
Work performance, on the other hand, is defined as the extent to which employees effectively carry out their job  
responsibilities. It encompasses not only technical proficiency and job-specific task execution but also in-role  
performance, which reflects adherence to organizational expectations and standards. Murphy’s (1989)  
framework categorizes work performance into task performance, which relates to employees’ ability to meet  
specific job objectives, and contextual performance, which includes behaviors that support the organizational  
environment. By linking Bandura’s SCT to these performance dimensions, the present study explains how  
employees’ self-efficacy influences both their ability to complete assigned tasks effectively and their engagement  
in behaviors that enhance teamwork, organizational culture, and overall workplace productivity.  
Bandura’s Social Cognitive Theory provides a comprehensive lens for understanding the relationship between  
self-efficacy and work performance. By emphasizing the interplay between personal beliefs, environmental  
factors, and behavioral outcomes, SCT helps explain why employees with higher self-efficacy are more likely  
to achieve superior task performance, exhibit positive contextual behaviors, and minimize counterproductive  
actions. This theoretical grounding informs the present study by supporting the hypothesis that enhancing self-  
efficacy among employees in MSMEs in Impasugong will lead to improved overall work performance.  
Conceptual Framework  
This study was grounded in the concepts of self-efficacy and work performance, focusing on how employees’  
self-efficacy influences their performance in businesses within the Municipality of Impasugong. The framework  
comprises two variables: the independent variable, employees’ self-efficacy, is measured through four  
indicators—performance outcomes, vicarious experiences, verbal persuasion, and physiological feedback—  
while the dependent variable, work performance, is assessed through task performance, contextual performance,  
and counterproductive behavior. The researcher utilized and modified a questionnaire based on Delgadillo et al.  
(2014) for self-efficacy and Koopmans et al. (2012) for work performance, adjusting to fit the local business  
context. The instrument underwent validation, reliability testing, and pilot testing to ensure its accuracy and  
applicability.  
Further, the conceptual framework shows that employees’ self-efficacy is shaped by three key sources:  
performance outcomes, vicarious experiences, and verbal persuasion. Performance outcomes reflect the  
confidence developed through successful completion of tasks, reinforcing employees’ belief in their capabilities.  
Vicarious experiences involve learning by observing the successes of others, fostering confidence in one’s ability  
to undertake similar tasks. Verbal persuasion refers to the positive feedback and encouragement provided by  
supervisors or peers, which can motivate employees to perform more effectively. Physiological feedback,  
including emotional and physical well-being, also influence self-efficacy by shaping employees’ confidence in  
managing stress and workplace challenges.  
Likewise, the framework illustrates how these sources of self-efficacy interact to impact the various dimensions  
of work performance. Employees with high self-efficacy are expected to demonstrate improved task performance  
by completing core job responsibilities efficiently and effectively. Similarly, contextual performance, which  
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includes teamwork, proactivity, and organizational citizenship behaviors, is likely to improve as employees  
become more confident in their abilities. On the other hand, higher self-efficacy is anticipated to reduce  
counterproductive behaviors, such as procrastination, disengagement, and workplace disruptions.  
Moreover, the conceptual framework depicts the dynamic relationship between employees’ self-efficacy and  
work performance in MSMEs in Impasugong. By examining how performance outcomes, vicarious experiences,  
verbal persuasion, and physiological feedback enhance self-efficacy, the study seeks to determine how these  
beliefs translate into improved task performance, contextual performance, and reduced counterproductive  
behaviors. This framework provides a clear structure for understanding the interplay between these variables  
and serves as the foundation for the research design, data collection, and analysis.  
Thus, this framework illustrates the interplay between the two variables, self-efficacy and work performance,  
along with their respective indicators.  
Figure 1  
Schematic Diagram of the Study  
Statement of the Problem  
This study aimed to evaluate the correlation of employees’ self-efficacy on work performance among businesses  
in the Municipality of Impasugong, Bukidnon.  
Specifically, it aims to answer the following questions:  
What is the level of employee self-efficacy among micro, small and medium businesses in the Municipality of  
Impasugong in terms of:  
Performance Outcomes;  
Vicarious Experiences;  
Verbal Persuasion; and  
Physiological Feedback  
2. What is the level of work performance among micro, small and medium employees in the Municipality of  
Impasugong in terms of;  
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Task Performance;  
Contextual Performance; and  
Counterproductive  
3. Is there a significant relationship between self-efficacy and work performance among business employees in  
the Municipality of Impasugong?  
Hypothesis  
Ho1. There is no significant relationship between employee self-efficacy and work performance.  
Significance of the Study  
The results of the study would be beneficial to the following groups:  
Employees. Understanding self-efficacy can empower employees, leading to increased work performance.  
Employers/Management. Insights from the study can help management develop strategies to enhance employee  
self-efficacy, ultimately leading to improved overall productivity.  
Human Resource Professionals. HR can utilize findings to design training and development programs that foster  
self-efficacy among employees.  
Researchers and Academics. The study contributes to the existing body of knowledge on self-efficacy and work  
performance, providing a basis for further research.  
Policy Makers. Insights can inform policies aimed at improving workplace environments and employee well-  
being.  
Future Researchers. This study will serve as a reference and support for future researchers, helping them identify  
additional factors related to their own topic.  
Delimitation of the Study  
This study includes the employee’s self-efficacy and work performance at Poblacion Impasugong, Bukidnon.  
This focused on the targeting employees of micro, small and medium businesses, organizations, and companies.  
In addition, only full-time employees with at least six months of continuous service in their current organization  
were included, guaranteeing that participants had acceptable experience to their organizational culture, routines,  
and performance expectations. Part-time, contractual, or probationary workers were excluded to avoid  
inconsistencies in work experience. Additionally, participants were required to be directly engaged in  
organizational tasks whether in administrative, operational, or support roles and to provide voluntary consent to  
participate. Respondents also needed to demonstrate the capacity to read, understand, and correctly answer the  
research instrument. These measures ensured that the study included employees who could provide valid and  
consistent data on the relationship between self-efficacy and work performance.  
In addition, only those who are willing to participate in the study was included, but the target of this study only  
included 150 employees. Further, the study applied a quantitative approach, using a descriptive correlation  
design to illustrate the correlation of employees' self-efficacy on work performance in the Municipality of  
Impasugong, Bukidnon, involving business employees selected through Convenience Sampling.  
The data of this study was collected, tallied, analyzed, and interpreted.  
Definition of Terms  
The following terms are defined operationally to ensure a clear understanding of the study.  
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Self-efficacy. An individual's belief in their capability to succeed in specific tasks or goals influences their  
confidence in handling job challenges.  
Performance Outcome. Measurable results of work efforts (productivity, quality, efficiency, contribution) are  
influenced by self-efficacy.  
Physiological Feedback. Bodily responses or sensations that individuals experience and interpret, which can  
influence their beliefs, emotions, and subsequent actions, including their sense of self-efficacy and performance.  
Verbal Persuasion. Encouragement and positive feedback from others can boost self-efficacy and motivation.  
Vicarious Experiences. Learning by observing others' successes can enhance self-belief and potentially improve  
performance.  
Work Performance. The effectiveness and efficiency of an employee in fulfilling job responsibilities and meeting  
organizational standards.  
Contextual Performance. Behaviors supporting the organizational environment and culture (teamwork,  
communication, adaptability).  
Counterproductive. Employee actions that negatively impact organizational performance (absenteeism,  
incivility, sabotage).  
Task Performance. Execution of job-specific duties directly contributing to organizational goals (completing  
tasks, meeting deadlines).  
REVIEW OF RELATED LITERATURE AND STUDIES  
This chapter provides a comprehensive review of literature relevant to the present study. The review is organized  
according to the key variables: self-efficacy, its sources, work performance, and the relationship between self-  
efficacy and work performance. Each discussion highlights the methods and findings of prior studies and their  
relevance to the present research, illustrating how past research informs the objectives of this study.  
Self-Efficacy  
Self-efficacy, defined as an individual’s belief in their ability to successfully perform tasks, has consistently been  
identified as a critical factor influencing motivation, resilience, and workplace performance. Recent research  
demonstrates its significant effects across industries and organizational contexts. Huang et al. (2021), through a  
meta-analysis of seventy-five empirical studies, found that self-efficacy significantly predicts job performance,  
job satisfaction, and organizational commitment, particularly in high-stress and dynamic environments.  
Similarly, Zhang et al. (2023) conducted a longitudinal survey with employees undergoing organizational change  
and reported that higher self-efficacy led to greater adaptability and innovative behavior. These studies  
underscore the importance of fostering self-efficacy in employees, which is directly relevant to the present study  
as it examines these dynamics within micro, small and medium-sized enterprises (MSMEs) in Impasugong,  
where employees’ confidence in their abilities may play a crucial role in maintaining efficiency and innovation.  
Empirical evidence further supports the positive correlation between self-efficacy and work outcomes. Research  
by Cetin and Askun (2018) using survey data from 150 employees, as well as Machmud (2018) employing a  
cross-sectional design, found that higher self-efficacy is associated with increased productivity, job satisfaction,  
and engagement. Abun et al. (2021), using a mixed-methods approach, highlighted that self-efficacy strengthens  
both task and contextual performance, reinforcing the premise that self-efficacy is a key determinant of employee  
effectiveness. These findings provide a strong foundation for the present study, which seeks to examine how  
self-efficacy influences employees’ performance in SMEs, where organizational support structures and  
employee development programs may differ from larger enterprises. According to Bandura in 1997, self-efficacy  
develops through four main sources: performance outcomes, vicarious experiences, verbal persuasion, and  
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physiological and emotional states. Each of these sources contributes uniquely to employees’ beliefs in their  
capabilities and subsequently affects their performance at work.  
Performance outcome  
Performance outcomes, also known as mastery experiences, occur when employees successfully complete tasks,  
reinforcing their confidence for future challenges. Tripathi and Singh (2024), in a quasi-experimental study with  
100 small business employees, found that those with higher self-efficacy achieved superior task completion  
rates, higher quality outputs, and increased efficiency. Likewise, Wardhana and Harsono (2024) used survey  
methods to demonstrate that employees with strong self-efficacy are more likely to set challenging goals and  
persist despite obstacles, ultimately achieving better performance outcomes. Bandura (1997) emphasized that  
repeated successful experiences create a positive feedback loop, enhancing motivation and resilience. Cherry  
(2020) and Khalique and Singh (2019) further observed that previous achievements improve decision-making  
abilities and mental toughness, suggesting that MSMEs in Impasugong could enhance performance by providing  
employees with achievable yet challenging tasks that build mastery experiences.  
Vicarious experiences  
Vicarious experiences, which involve learning through observing others’ successes, also play a critical role in  
developing self-efficacy. Lee and Kim (2022), through a field study with 150 employees, found that observing  
successful peers increased employees’ confidence in their own abilities and encouraged them to undertake new  
challenges. Mousa and Mahmood (2021) used a mixed methods design to show that mentorship and role  
modeling within organizations significantly enhance self-efficacy and subsequent job performance. Bandura  
(1986) argued that observation provides a model for behavior, enabling individuals to develop confidence and  
decision-making skills. Studies by S. Lee et al. (2021) reinforce that peer modeling encourages employees to  
replicate effective strategies, which is particularly relevant to MSMEs in Impasugong where mentoring programs  
can be cost-effective ways to boost employee self-efficacy and performance.  
Verbal persuasion  
Verbal persuasion, which includes encouragement and constructive feedback, is another important source of self-  
efficacy. Alghamdi (2022) used an experimental design to demonstrate that regular supervisor feedback  
significantly increases employees’ confidence and motivation, while Nguyen et al. (2020), using survey methods,  
reported that supportive communication is particularly effective in high-pressure environments. Although verbal  
persuasion may not have the same long-term impact as mastery experiences, Raman and Rubasree (2023) noted  
that when combined with performance outcomes and peer modeling, it strengthens employees’ belief in their  
capabilities. In the context of MSMEs, supervisors’ encouragement can serve as an immediate catalyst for  
improved performance.  
Physiological Feedback  
Physiological and emotional states, such as stress management, fatigue, and overall well-being, also influence  
self-efficacy. Li et al. (2023) used correlational surveys to show that employees who effectively manage stress  
demonstrate higher self-efficacy and better work outcomes. Vasilenko et al. (2022) employed an experimental  
approach to show that mindfulness practices and wellness programs improve both confidence and decision-  
making. Hirshkowitz et al. (2021) further emphasized that sufficient rest enhances cognitive functions necessary  
for effective performance. These findings suggest that MSMEs in Impasugong can promote employee wellness  
as a strategy to enhance self-efficacy, which can lead to improved task completion and overall workplace  
performance.  
Work Performance  
Work performance refers to employees’ contributions toward achieving organizational goals and encompasses  
task performance, contextual performance, and counterproductive work behaviors.  
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Task performance  
Task performance involves the effective and efficient completion of core job responsibilities. Majini et al. (2023),  
through a survey study with 200 employees, found that structured time management and work scheduling reduce  
stress and improve productivity. Zirar et al. (2023) emphasized that delegation, automation, and coaching  
contribute to better task outcomes. In MSMEs, where resources may be limited, enhancing task performance  
through efficient processes and skill development is essential for organizational success.  
Contextual performance  
Contextual performance reflects behaviors that support organizational culture, teamwork, and adaptability.  
Arulsamy et al. (2023) found that proactive learning and engagement improve contextual performance, while  
Soegiarto et al. (2024b) demonstrated that leadership development and mentoring programs increase  
participation in challenging tasks. For MSMEs in Impasugong, fostering contextual performance through self-  
efficacy interventions can enhance teamwork, organizational adaptability, and innovative practices, aligning with  
the objectives of the present study.  
Counterproductive  
Counterproductive work behaviors, such as procrastination, workplace distractions, or disengagement,  
negatively impact organizational performance. Sackett and DeVore (2001) and Zhenjing et al. (2022) reported  
that minor workplace issues can escalate, reducing productivity and morale. Tatar (2020) emphasized that  
cultivating a positive work culture mitigates such behaviors. The present study considers counterproductive  
behaviors as an important variable, examining whether higher self-efficacy among employees reduces these  
negative behaviors, thereby improving overall workplace performance.  
The Relationship Between Self-Efficacy and Work Performance  
Empirical evidence consistently demonstrates a positive relationship between self-efficacy and work  
performance. Bandura (1997) argued that employees with high self-efficacy are more likely to set challenging  
goals, persist in the face of obstacles, and achieve higher workplace success. Schunk and Ertmer (2000) found  
that self-regulated behavior, including goal-setting, persistence, and adaptive coping strategies, enhances  
performance outcomes. Abun et al. (2021) highlighted that mastery experiences and observational learning  
increase engagement, motivation, and productivity, while Lifang and Ali (2024) emphasized that high-quality  
feedback strengthens self-efficacy beliefs, improving both task and contextual performance.  
These findings are directly applicable to MSMEs in Impasugong. By focusing on interventions that enhance  
self-efficacy such as providing mastery experiences, fostering mentorship and peer learning, offering  
constructive feedback, and promoting employee wellness organizations can improve employees’ task execution  
and contextual contributions, while also reducing counterproductive behaviors. The present study aims to  
examine these relationships within the local business context, providing actionable insights for improving  
employee performance and organizational effectiveness in MSMEs.  
The individual RRL’s were well chosen to present appropriate background information, theories, and past results  
regarding the topic of the research. These literatures have enabled the paper to form a solid foundation and  
background as to how the present work fits in, further develops or contrasts with previous studies. A  
comprehensive level of knowledge of the field is also exhibited in the discussion of all RRL’s and makes the  
research well informed and credible. Such broad application makes the analysis more comprehensive and helps  
to support the conclusions.  
Research Methodology  
This chapter presents the research design, research locale, study participants, sampling procedure, research  
instrument, administration of the instrument, data scoring and data treatment.  
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Research Design  
This study used a quantitative research design. Specifically, this study employed a descriptive-correlation  
research design, which provided a general understanding of the relationships between variables. This is a  
quantitative research design because it uses numerical data to measure the variable; specifically, a 4-point Likert  
scale was used. This study employed a descriptive design, aiming to investigate the level of employee self-  
efficacy and work performance. Furthermore, this study employed a correlation design because it aims to  
investigate the relationship between the variables.  
Research Locale  
This study was conducted in the Municipality of Impasugong, Bukidnon. The municipality has been growing  
and expanding its economy. Thus, the target locale provided a real-world setting in which employee self-efficacy  
directly correlated with work performance. Further, the business setting of Impasugong Bukidnon is seen to be  
strategic and accessible to markets thus making it suitable in forming various forms of business. In addition, this  
study was conducted at Poblacion, Impasugong, Bukidnon due to its convenience to the researchers allowing for  
efficient data collection and accessibility  
Figure 2. Map of Municipality of Impasugong  
Respondents of the Study  
The respondents of this study consisted of a total of 150 employees from micro, small, and medium enterprises  
(MSMEs), companies, and organizations located in the Municipality of Impasugong, Bukidnon. MSMEs were  
defined in line with Philippine classification standards, where micro-enterprises are those with assets not  
exceeding PHP 3,000,000 and employing 1–9 workers, while small enterprises are those with assets ranging  
from PHP 3,000,001 to PHP 15,000,000 and employing 10–99 workers. These enterprises were identified  
through registration records with the local business authority and verified according to their declared annual  
assets and workforce size. Employees working in these enterprises were selected because they are directly  
involved in day-to-day operations, have relevant knowledge of organizational practices, and hold positions that  
enable them to provide meaningful insights into self-efficacy and work performance.  
Among the larger group of 150 respondents, a subset of 21 participants was also selected to provide more detailed  
accounts of organizational practices, team dynamics, and workplace interventions. This group represented a  
cross-section of roles, including administrative staff, supervisors, and mid-level managers, with reported  
business assets ranging from PHP 100,000 to PHP 500,000 for micro-enterprises and from PHP 500,001 to PHP  
3,000,000 for small enterprises. This subset highlighted the diversity of MSMEs in the municipality while  
offering a closer perspective on the nuances of self-efficacy and workplace behavior.  
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Sampling Procedure  
A non-probability sampling technique, specifically convenience sampling, was employed for this study. This  
method was selected for its practicality, as it allowed the researchers to gather data quickly and effectively despite  
time and resource constraints. Convenience sampling involves selecting participants who are readily accessible,  
such as employees from MSMEs in Impasugong who were available and willing to participate in the study.  
While this method is less generalizable to the entire MSMEs population of the municipality, the researchers  
addressed this limitation by recruiting participants from diverse industries, organizational sizes, and employee  
roles, thereby enhancing the representativeness of the data.  
The sample size of 150 participants was determined through a power analysis using the G*Power 3.1 tool (often  
referred to as the “6 power tool”), a statistical software widely used in the social sciences. The coalculation  
considered the expected effect size, the significance level (α = 0.05), and the desired statistical power (set at  
0.80). These parameters ensured that the study had sufficient power to detect meaningful relationships between  
self-efficacy and work performance while minimizing the likelihood of committing a Type II error. The  
researchers had to use 115 as the required minimum, but 150 was chosen to make the study more reliable and  
accurate, minimize the chances of error and take into consideration possible loss of data or non- responses. Such  
a bigger sample enhances the belief in the identification of real a connection amid self-efficacy and work  
performance and is also practical within the logistic constraints of the study.  
Research Instrument  
The researcher utilized modified questionnaire originally adapted from Delgadillo et al. (2014) for Self-Efficacy  
and from Koopmans et al. (2012) for Work Performance. The instrument was divided into two major sections.  
The first part, on self-efficacy, covered the four established indicators: Performance Outcomes, Vicarious  
Experiences, Verbal Persuasion, and Physiological States. The second part focused on work performance,  
measuring three dimensions: Task Performance, Contextual Performance, and Counterproductive Behavior.  
Items from both parts were revised and contextualized to reflect the workplace realities of employees in micro  
and small enterprises (MSMEs) in Impasugong, Bukidnon.  
To ensure the tool’s appropriateness, modifications underwent content validation by a panel of experts, followed  
by reliability testing through Cronbach’s Alpha to confirm internal consistency. Additionally, pilot testing with  
30 participants (not included in the final study) was conducted to assess clarity, ease of comprehension, and  
relevance of the items. Feedback from the pilot group was used to refine the wording and structure of the  
questionnaire before it was formally administered. The instrument was adapted because researcher modified the  
questionnaire, borrowed and changed something that is adaptable. All parts were modified to suit to the context.  
Scoring Procedure  
The study evaluated the correlation of employees' self-efficacy on work performance. Researchers applied a 4-  
point Likert scale.  
Table 1 Scoring Procedure for Self-Efficacy  
Scale  
Mean Range Verbal Interpretation  
Qualitative Description  
Very High Self-efficacy  
4
3
2
1
4.00-3.25  
3.24-2.50  
2.49-1.75  
1.74-1.00  
Strongly Agree  
Agree  
High Self-efficacy  
Disagree  
Low Self-efficacy Effective  
Very Low Self-Efficacy Effective  
Strong Disagree  
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Table 2 Scoring Procedure for Work Performance  
Scale  
Mean Range  
4.00-3.25  
Verbal Interpretation  
Strongly Agree  
Agree  
Qualitative Description  
Very High Work Performance  
High Work Performance  
4
3
2
1
3.24-2.50  
2.49-1.75  
1.74-1.00  
Disagree  
Low Work Performance  
Strong Disagree  
Very Low Work Performance  
Data Gathering Procedure  
After validation and pilot testing, the finalized survey instrument was officially deployed to the study  
participants. The administration process combined printed copies to accommodate participants’ varying  
preferences and accessibility needs. Hard copies of the survey were personally distributed to employees in  
MSMEs across Impasugong, Bukidnon, by the researchers. Printed surveys were particularly used in enterprises  
where employees had limited or no access to digital devices or stable internet connectivity. To maintain the  
integrity of the responses, participants were allowed to answer the questionnaires during their free time at work,  
and sealed envelopes were provided for them to submit completed forms confidentially.  
Prior to distribution, the researchers formally sought permission from MSME owners, managers, and  
administrators through signed consent letters. Once approval was secured, the survey was disseminated at a  
schedule convenient for the enterprises, so as not to disrupt normal operations. Completed printed questionnaires  
were retrieved directly by the researchers, while Google Form responses were automatically recorded and stored  
in a secure database accessible only to the research team. All collected data were then tallied, encoded, and cross-  
checked to ensure accuracy before analysis.  
This dual-mode administration not only ensured broader coverage of participants but also enhanced response  
rates, as employees had the flexibility to choose their preferred mode of participation. The personal distribution  
of printed copies helped establish rapport and clarify questions.  
Ethical Considerations  
Before the actual gathering of data, the researchers ensured that the participants understood that they were taking  
part in a study, the purpose of the research, and the methods being used, and made sure that no material  
information that they needed to know was left out of the participants’ knowledge. They were also made aware  
that their decision whether to participate or not to participate in the study was respected and valued, and they  
have the right to withdraw anytime from their participation in the study. All information gathered was held with  
utmost confidentiality and used only for the completion of the study. This study undergoes plagiarism detector  
tests, such as the plagiarism checker for students, to avoid indications of owning other authors' or researchers’  
ideas and words without proper acknowledgement.  
This study did not add or construct inaccurate facts or observations in the data gathering. No claims were made  
based on incomplete or assumed results. This study hasdno trace of misrepresentation or manipulation of results  
in order to fit a theoretical expectation, nor was there any evidence of exaggeration. Conflict of interest was not  
evident in this study. There was no intent by the researchers to disclose any information detrimental to the welfare  
of the participants. This study did not invade participants’ privacy or coerce them into acting against their own  
will, and ensured that no damage to the participants’ self-esteem was done. The research document went through  
a series of revisions as per the advice and recommendations of their adviser and panelists. It followed the  
standards of the Bukidnon State University Ethics Review Committee for the guidelines and ethical  
considerations of the study.  
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Treatment of Data  
The quantitative data from the results of the study includes tabulation using;  
For problems 1 and 2, the research employed descriptive statistics, including frequency counts, percentage  
distributions, means, and standard deviations. These statistical tools were used to assess the level of self-efficacy  
and work performance among employees in the Municipality of Impasugong.  
For problem 3, to study the relationship between self-efficacy and work performance among business employees  
in Impasugong, a Spearman’s rho correlation analysis was conducted. This non-parametric method was suitable  
for assessing the strength and direction of any monotonic relationship between the two variables, the data was  
not normal therefore Spearman rho correlation was used. The statistical significance of the Spearman correlation  
was evaluated using a p-value. The results, including the Spearman's rho value and corresponding p-value, were  
reported and interpreted in the context of the research question, providing insights into the nature of the  
relationship between self-efficacy and work performance.  
Presentation, Analysis, and Interpretation of Data  
This chapter presents the results and discussions of the study conducted. The considerations of the results focus  
on the study's objectives and aim to answer the research questions established in the previous chapter.  
Table 3 Level of self-efficacy in terms of Performance Outcomes  
Construct / Item  
Mean  
Std. Deviation  
Interpretation  
Very High  
1. I think clearly and keep all risk 3.647  
factors in mind  
0.535  
2. I remain confident in making 3.553  
sound judgments and the right  
choices  
0.538  
Very High  
3. I know what to do next in 3.513  
decision-making  
0.552  
0.761  
0.717  
0.565  
Very High  
Very High  
Very High  
Very High  
4. I make difficult decisions under 3.227  
time pressure  
5. I analyze and interpret numerical 3.287  
or quantitative data accurately  
6. I discover a range of alternative or 3.493  
several  
7. I readily commit to my decisions 3.42  
0.605  
0.621  
Very High  
Very High  
8. I search for new information and 3.513  
alternatives  
Overall Mean  
3.457  
0.369  
Very High Self-Efficacy  
Note: (N = 150)  
Table 3 presents the descriptive statistics for self-efficacy in terms of performance outcomes, which reflect  
participants’ confidence in their ability to analyze risks, make informed decisions, and commit to chosen courses  
of action. The results reveal an overall mean of 3.457 (SD = 0.369), interpreted as Very High Self-Efficacy,  
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indicating that employees in the Municipality of Impasugong generally demonstrate strong confidence in their  
decision-making skills and problem-solving abilities.  
The highest mean score, 3.647, was recorded for “I think clearly and keep all risk factors in mind”, suggesting  
that participants feel most confident when evaluating risks and weighing possible consequences before making  
decisions. This finding resonates with Bandura’s (1997) self-efficacy theory, which underscores mastery  
experiences as the most potent source of efficacy beliefs. Employees who can recognize and anticipate risks are  
more likely to approach tasks with clarity and confidence, thereby reducing the likelihood of errors. Supporting  
this, Glettei-Iversen (2023) emphasized that frequent engagement in critical risk assessments strengthens  
strategic decision-making and reduces cognitive biases, ultimately improving workplace performance.  
On the other hand, the lowest mean score, 3.227, was observed in PO4 “I make difficult decisions under time  
pressure”, which was only interpreted as High Self-Efficacy. This indicates that while participants generally  
exhibit confidence, their self-belief tends to weaken when decisions must be made quickly under stressful  
conditions. Sarmiento et al. (2024) argue that decision-making under time pressure requires not only analytical  
skills but also stress management and cognitive flexibility, which may explain why employees find this area  
more challenging. Similarly, Elendo et al. (2024) found that structured training in high-pressure simulations  
enhances individuals’ confidence and effectiveness in such scenarios, suggesting that targeted capacity-building  
could strengthen this aspect of employee self-efficacy in SMEs.  
The other items, such as “I remain confident in making sound judgments and the right choices”, “I know what  
to do next in decision-making”, and “I search for new information and alternatives”, all yielded means above  
3.4, reflecting Very High Self-Efficacy. These results suggest that participants tend to adopt systematic problem-  
solving and active information-seeking behaviors, both of which are essential in dynamic business environments.  
As Glettei-Iversen (2023) highlighted, employees who engage in analytical thinking and maintain openness to  
alternatives tend to make more effective decisions, regardless of situational complexity.  
Taken together, these results suggest that employees in SMEs in Impasugong generally possess strong self-  
efficacy in performance outcomes, particularly in risk evaluation, sound judgment, and information-seeking.  
However, the relative weakness observed in decision-making under time pressure points to an area where  
organizations may invest in employee training and stress-management interventions. By reinforcing employees’  
ability to maintain confidence and clarity under urgent conditions, businesses can further enhance both individual  
and organizational performance.  
Table 4 Level of self-efficacy in terms of - Vicarious Experiences  
Construct / Item  
Mean  
Std. Deviation  
Interpretation  
1. I use a methodical thinking process in my 3.333  
decisions  
0.609  
Very High  
2. I weigh the negative and positive 3.473  
consequences of each alternative option  
0.692  
0.627  
Very High  
Very High  
3. others’ performance influences me in 3.320  
making decisions with certainty that they will  
work  
4. I appraise a business decision problem 3.273  
situation quickly  
0.674  
0.660  
0.658  
Very High  
Very High  
Very High  
5. I obtain information by seeing what needs 3.440  
to be known  
6. I narrow down a list of alternatives that 3.420  
appear as effective options  
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7. I persevere in my persuasive attempts to 3.540  
convince others of my decision choice  
0.586  
Very High  
Overall Mean  
3.400  
0.405  
Very High Self-  
Efficacy  
Note: (N = 150)  
Table 4 presents the descriptive statistics for self-efficacy in terms of vicarious experiences, which refers to the  
confidence individuals gain by observing and learning from others’ behaviors, successes, and decision-making  
processes. The overall mean score of 3.400 (SD = 0.405) was interpreted as Very High Self-Efficacy, showing  
that employees in SMEs in the Municipality of Impasugong generally feel confident in making decisions based  
on observation, modeling, and the influence of peers or mentors in the workplace. This result underscores  
Bandura’s (1997) assertion that observational learning plays a central role in building self-efficacy, as individuals  
learn strategies and reinforce their own capabilities through the success of others.  
The highest mean score, 3.540, was observed in “I persevere in my persuasive attempts to convince others of  
my decision choice”, suggesting that employees are most confident in advocating for their own decisions and  
influencing others. This implies that vicarious experiences extend beyond passive observation, as individuals  
also develop the ability to persuade and lead within group settings actively. Lopez-Garrido (2025) notes that  
social persuasion strengthens self-efficacy by reinforcing confidence through positive feedback and social  
validation. Similarly, Lee et al. (2021) emphasized that peer modeling encourages employees to replicate  
effective decision-making behaviors, thereby increasing their confidence in their own choices.  
The lowest mean score, 3.273, was found in “I appraise a business decision problem situation quickly”,  
indicating that while employees are generally confident, they may feel less certain when faced with the need to  
evaluate complex problems rapidly. This suggests that observational learning alone may not be sufficient in high-  
pressure decision-making contexts, where analytical reasoning and experiential exposure are also essential.  
Sarmiento et al. (2024) argue that real-world business simulations and structured training enhance confidence in  
such scenarios, while Henga and Jin (2025) highlight the value of experiential learning frameworks in building  
efficacy for rapid decision-making.  
Other indicators, including “I use a methodical thinking process”, “I weigh the negative and positive  
consequences of each alternative”, and “I obtain information by seeing what needs to be known”, also recorded  
Very High Self-Efficacy. These findings highlight the importance of methodical observation, peer influence, and  
information-seeking in building decision-making confidence. Alharkan et al. (2024) observed that mentorship  
and collaborative problem-solving enhance self-efficacy because employees draw on the expertise and  
demonstrated success of role models, thereby reinforcing their own belief in their ability to succeed.  
Collectively, the results indicate that employees in MSMEs strengthen their decision-making confidence  
primarily through social learning, persuasion, and peer modeling. However, there remains some hesitation in  
rapidly appraising complex business problems. For SMEs in Impasugong, this highlights the importance of  
fostering mentorship programs, encouraging collaborative decision-making, and creating opportunities for  
employees to observe and learn from effective role models. By integrating these practices, organizations can  
further enhance self-efficacy and ensure that employees not only learn from others but also feel empowered to  
apply those insights effectively in their own work contexts.  
Table 5 Level of self-efficacy in terms of Verbal Persuasion  
Construct / Item  
Mean  
Std. Deviation  
Interpretation  
Very High  
1. I trust my own judgment and express my 3.313  
opinions firmly  
0.646  
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2. I make decisions that contain risks and 3.113  
potentially unfavorable consequences  
0.661  
0.703  
0.599  
Very High  
Very High  
Very High  
3. I convince others of my decision even when 3.053  
opposition mounts  
4. I communicate the best alternative given the 3.473  
situation  
5. I utilize resources to implement my decisions 3.373  
0.630  
0.622  
Very High  
Very High  
6. I disseminate decisions regardless of the 3.22  
amount of control I have over organizational  
constraints  
7. I refrain from making difficult decisions  
3.473  
0.662  
Very High  
Overall Mean  
3.289  
0.365  
Very High Self-Efficacy  
Note: (N = 150)  
Table 5 presents the descriptive statistics for self-efficacy in terms of verbal persuasion, which measures  
employees’ confidence in trusting their own judgment, expressing decisions clearly, and influencing others  
through communication. The overall mean of 3.289 (SD = 0.365), interpreted as Very High Self-Efficacy,  
suggests that employees in SMEs generally possess strong belief in their ability to express and justify decisions,  
utilize resources, and disseminate choices within organizational contexts. This finding aligns with Bandura’s  
(1997) assertion that verbal persuasion can enhance self-efficacy by encouraging individuals to believe in their  
ability to succeed, particularly when such persuasion is reinforced by consistent communication and social  
support within the workplace.  
The highest mean scores of 3.473 were recorded in “I communicate the best alternative given the situation” and  
“I refrain from making difficult decisions”, showing that employees feel confident in explaining decision  
alternatives and exercising discretion when faced with complex scenarios. This highlights employees’ tendency  
to rely on clear communication as a means of influencing peers and fostering agreement. Hartfield et al. (2024)  
emphasized that effective communication of alternatives not only enhances group cohesion but also reinforces  
individual self-efficacy, as employees feel validated when their ideas gain acceptance. Similarly, Lopez-Garrido  
(2025) emphasizes that positive reinforcement through communication and encouragement fosters confidence,  
enabling individuals to make more effective decisions.  
By contrast, the lowest mean of 3.053 was found in “I convince others of my decision even when opposition  
mounts”, indicating that participants are less confident when confronted with resistance to their decisions. This  
suggests that while employees generally trust their judgment, they may hesitate to assert themselves in situations  
involving conflict or strong opposition. Siagian et al. (2024) argue that assertiveness and persuasive  
communication are critical for sustaining self-efficacy in such contexts, and these skills can be enhanced through  
leadership coaching, negotiation training, and structured feedback mechanisms.  
Overall, the results suggest that employees in MSMEs in Impasugong derive a significant portion of their verbal  
persuasion self-efficacy from their ability to communicate effectively and justify alternative decisions. However,  
challenges remain in handling opposition and conflict, which points to the need for organizational interventions  
aimed at strengthening assertive communication, leadership presence, and negotiation strategies. For MSMEs,  
investing in communication training and supportive peer feedback systems can further enhance verbal persuasion  
skills, ensuring that employees remain confident and effective even in contentious decision-making  
environments.  
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Table 6 Level of self-efficacy in terms of - Physiological Feedback  
Construct / Item Mean  
Std. Deviation  
Interpretation  
Very High  
1. I control my level of attention and concentration 3.607  
when time pressure mounts  
0.530  
2. I limit negative thoughts entering my mind  
3.567  
0.548  
0.587  
Very High  
Very High  
3. I refrain from worrying about my decision 3.473  
choices and consequences  
4. I contain my self-doubts about my ability to deal 3.380  
with adverse consequences  
0.598  
Very High  
5. I feel that I am making the right decisions  
3.467  
0.552  
0.596  
Very High  
Very High  
6. I refrain from changing my mind to the least 3.440  
objectionable alternative  
7. I make a decision and persevere with actions to 3.600  
make them pay off  
0.543  
Very High  
Overall Mean  
3.505  
0.354  
Very High Self-Efficacy  
Note: (N = 150)  
Table 6 presents the descriptive statistics for self-efficacy in terms of physiological feedback, which refers to  
individuals’ ability to regulate emotional and physical responses that influence their confidence in decision-  
making. The overall mean of 3.505 (SD = 0.354), interpreted as Very High Self-Efficacy, indicates that  
employees in MSMEs generally feel capable of managing stress, maintaining focus, and controlling negative  
emotions in workplace contexts. This supports Bandura’s (1997) claim that physiological states are critical  
sources of self-efficacy, as individuals interpret their bodily and emotional cues to determine whether they are  
capable of performing tasks successfully. Employees who can effectively manage their physiological responses  
are more likely to sustain motivation, remain resilient under pressure, and persevere in achieving organizational  
goals.  
Among the indicators, “I control my level of attention and concentration when time pressure mounts” obtained  
the highest mean of 3.607, suggesting that participants are particularly confident in their ability to maintain focus  
under demanding circumstances. This finding aligns with Vitale and Bonaiuto's (2024) emphasis on the  
importance of emotional regulation and attentional control in high-pressure decision-making, as they reduce  
cognitive overload and enhance decision accuracy. Similarly, “I make a decision and persevere with actions to  
make them pay off” recorded a mean of 3.600, reflecting persistence and follow-through in achieving desired  
outcomes despite challenges. Doménech et al. (2024) emphasize that perseverance enhances self-efficacy, as  
individuals reinforce their belief in their abilities through repeated efforts and subsequent successes.  
The lowest mean score of 3.380 was found in “I contain my self-doubts about my ability to deal with adverse  
consequences”, suggesting that some employees still experience hesitation and self-doubt when facing potential  
risks or unfavorable outcomes. This indicates that while most participants are confident in their physiological  
regulation, uncertainties remain when consequences are unpredictable. Worthen (2023) argues that self-doubt  
can be mitigated through interventions such as mindfulness training, cognitive-behavioral strategies, and  
structured stress-management programs, which help employees interpret challenges as growth opportunities  
rather than threats.  
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Overall, the results indicate that employees in MSMEs in Impasugong exhibit strong self-efficacy in managing  
their physiological states, enabling them to remain calm, focused, and persistent in decision-making. However,  
lingering self-doubt highlights the need for organizational support systems that strengthen resilience, such as  
wellness initiatives, stress-reduction programs, and leadership mentoring. By fostering environments that help  
employees regulate their emotional and physical states, MSMEs can enhance not only individual confidence but  
also collective workplace performance and innovation.  
Table 7 Level of Work Performance in terms of - Task Performance  
Construct / Item  
Mean  
3.793  
3.627  
3.640  
Std. Deviation  
0.422  
Interpretation  
Very High  
1. I plan my work to finish it on time.  
2. My planning is adequate.  
0.512  
Very High  
Very High  
Very High  
3. I focus on the results I need to achieve.  
0.495  
4. At work, I know what the significant 3.680  
concerns are and what are not.  
0.522  
5. I set the right priorities.  
3.633  
0.536  
0.586  
Very High  
Very High  
6. I complete my work efficiently with 3.540  
minimal time and effort.  
Overall Mean  
3.652  
0.316  
Very High Work Performance  
Note: (N = 150)  
Table 7 presents the descriptive statistics for task performance, which measures employees’ ability to plan,  
prioritize, and execute work-related responsibilities. The overall mean of 3.652 (SD = 0.316), interpreted as Very  
High Work Performance, suggests that participants consistently demonstrate strong competence in organizing  
tasks, meeting deadlines, and maintaining focus on key objectives. This finding aligns with Bandura’s (1997)  
assertion that self-efficacy positively influences task accomplishment, as employees who believe in their ability  
to perform tend to exert more effort and persist longer, ultimately leading to improved work outcomes.  
Among the indicators, “I plan my work to finish it on time” recorded the highest mean of 3.793, indicating that  
participants feel highly capable of structuring their workload and managing time effectively. This aligns with  
Majini et al. (2023), who found that strong time management skills reduce workplace stress while enhancing  
productivity and job satisfaction. Similarly, At work, I know what the significant concerns are and what are  
not”, with a mean of 3.680, demonstrates participants’ ability to distinguish between critical and less important  
tasks. Calonia et al. (2023) emphasize that the ability to prioritize effectively contributes to improved  
performance by enabling workers to allocate resources and energy toward high-value tasks.  
The lowest mean was observed in “I complete my work efficiently with minimal time and effort”, which scored  
3.540. Although still interpreted as very high, this relatively lower score suggests that some employees may face  
challenges in striking a balance between efficiency and the quality of their output. Zirar et al. (2023) highlight  
that organizational strategies, such as task delegation, digital automation, and productivity training, can enhance  
efficiency by reducing redundancies and streamlining workflow processes.  
In summary, the findings confirm that employees in MSMEs in Impasugong consistently exhibit strong task  
performance, supported by their ability to plan, prioritize, and execute responsibilities with confidence.  
However, opportunities remain to further enhance efficiency through targeted interventions in workload  
management and process optimization. By investing in structured time management training, prioritization  
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workshops, and coaching programs, organizations can strengthen employees’ task performance, ultimately  
contributing to higher productivity and sustained business growth.  
Table 8 Level of Work Performance in terms of - Contextual Performance  
Construct / Item  
Mean  
3.380  
Std. Deviation  
0.587  
Interpretation  
Very High  
1. I took on extra responsibilities.  
2. I started a new task myself when my old ones 3.347  
were finished.  
0.602  
Very High  
Very High  
Very High  
3. I took on a challenging work task when 3.293  
available.  
0.661  
0.516  
4. I worked at keeping my job knowledge up- 3.660  
to-date.  
5. I worked at keeping my job skills up-to-date. 3.633  
0.510  
0.514  
Very High  
Very High  
6. I came up with creative solutions to new 3.527  
problems.  
7. I kept looking for new challenges in my job. 3.373  
0.562  
0.546  
0.551  
0.535  
Very High  
Very High  
Very High  
Very High  
8. I did more than was expected of me.  
3.413  
3.453  
9. I actively participated in work meetings.  
10. I actively look for ways to improve my 3.573  
performance at work.  
11. I grasped opportunities when they 3.500  
presented themselves.  
0.565  
0.649  
0.271  
Very High  
12. I knew how to solve difficult situations and 3.433  
setbacks quickly.  
Very High  
Overall Mean  
3.466  
Very High Work Performance  
Note: (N = 150)  
Table 8 presents the descriptive statistics for contextual performance, which captures employees’ ability to go  
beyond their core responsibilities by engaging in proactive behaviors, continuous learning, and collaborative  
practices that contribute to organizational effectiveness. The overall mean of 3.466 (SD = 0.271), interpreted as  
Very High Work Performance, indicates that participants consistently display behaviors aligned with contextual  
performance, such as seeking opportunities for improvement, updating their knowledge and skills, and actively  
contributing to workplace initiatives. This supports Koopmans et al.’s (2012) framework, which emphasizes that  
contextual performance reflects discretionary behaviors that promote a favorable organizational climate and  
strengthen overall productivity.  
Among the items, “I worked at keeping my job knowledge up-to-date” scored the highest mean at 3.660,  
suggesting that participants prioritize continuous learning and skill enhancement. This finding aligns with  
Arulsamy et al. (2023), who assert that employees committed to lifelong learning exhibit greater adaptability to  
workplace changes and achieve higher levels of performance. Similarly, “I actively look for ways to improve  
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my performance at work”, with a mean of 3.573, highlights employees’ engagement in self-improvement  
strategies. Mikhaylova et al. (2025) argue that such proactive behaviors are vital for sustaining organizational  
growth, as employees who consistently seek to refine their work practices contribute not only to personal success  
but also to team and company-wide advancement.  
The lowest mean was observed in “I took on a challenging work task when available” at 3.293, indicating that  
some participants may be more cautious when approaching complex or high-demand responsibilities. Workload  
pressures, a lack of organizational support, or uncertainty about personal capabilities may contribute to this  
hesitation. Soegiarto et al. (2024b) emphasize that providing employees with mentorship, leadership  
development programs, and structured support systems can empower them to take on challenging tasks, thereby  
enhancing their resilience and self-efficacy in difficult situations.  
Overall, the consistently high scores across contextual performance indicators demonstrate that employees in  
MSMEs within Impasugong exhibit strong discretionary behaviors, particularly in areas such as continuous  
learning, innovation, and collaboration. The range of means (3.293–3.660) reflects variability based on task  
complexity, yet the general trend underscores employees’ readiness to engage in initiatives beyond their  
prescribed duties. Organizations can further strengthen their contextual performance by fostering a culture of  
innovation, offering professional development opportunities, and encouraging employees to view challenges as  
opportunities for growth. Such initiatives not only build individual confidence but also cultivate an adaptive and  
high-performing workforce.  
Table 9 Level of Work Performance in terms of Counterproductive  
Construct / Item  
Mean Std. Deviation  
Interpretation  
Very High  
1. I complained about unimportant matters at 4.000  
work.  
.000  
.465  
.473  
.450  
.471  
2. I made problems greater than they were at 3.313  
work.  
Very High  
Very High  
Very High  
Very High  
3. I focused on the negative aspects of a work 3.333  
situation, instead of on the positive aspects.  
4. I spoke with colleagues about the negative 3.280  
aspects of my work.  
5. I spoke with people from outside the 3.327  
organization about the negative aspects of my  
work.  
6. I did less than was expected of me.  
3.240  
3.253  
.428  
.436  
.477  
Very High  
Very High  
Very High  
7. I managed to get out of a work task easily.  
8. I sometimes did nothing, while I should have 3.347  
been working.  
Overall Mean  
3.387  
.232  
Very High Work Performance  
Note: (N = 150)  
Table 9 presents the descriptive statistics for counterproductive work behavior (CWB), which measures actions  
that can undermine workplace efficiency, reduce morale, and negatively affect organizational outcomes. The  
overall mean of 3.387 (SD = 0.232), interpreted as Very High Work Performance, indicates that although some  
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employees occasionally engage in counterproductive behaviors, these remain relatively contained, suggesting  
that positive performance generally outweighs negative behaviors. Nonetheless, the findings provide insight into  
the types of behaviors that may challenge organizational productivity and cohesion.  
Among the indicators, “I complained about unimportant matters at work” recorded the highest mean of 4.000,  
suggesting that frequent expression of dissatisfaction over trivial concerns is a notable behavior among  
participants. While complaints can sometimes highlight valid organizational issues, Zhenjing et al. (2022) argue  
that a persistent focus on minor matters can create tension, disrupt workflow, and diminish overall job  
satisfaction. Similarly, “I sometimes did nothing while I should have been working”, with a mean of 3.347,  
reflects instances of procrastination or temporary disengagement. S. H. Lee et al. (2024) emphasize that such  
behaviors often stem from low intrinsic motivation or environmental distractions, which can hinder task  
completion and team efficiency.  
The lowest mean was observed in “I did less than was expected of me” at 3.240. This suggests that while some  
participants occasionally underperform, accountability mechanisms, performance monitoring, and workplace  
expectations appear to minimize deliberate work avoidance. Tatar (2020) supports this view, noting that  
organizations that actively foster employee engagement, provide constructive feedback, and promote  
accountability experience significantly lower rates of counterproductive behaviors.  
Taken as a whole, the results suggest that while counterproductive behaviors exist in varying degrees, they do  
not dominate employees’ overall work patterns. Instead, these findings highlight the importance of organizations  
strengthening their workplace culture by addressing sources of dissatisfaction, reducing opportunities for  
disengagement, and fostering positive behaviors. Strategies such as fostering open communication,  
implementing employee recognition programs, and providing wellness and motivational initiatives may reduce  
counterproductive behaviors while enhancing overall work performance. In MSMEs, where human resources  
are limited and each employee’s contribution is critical, mitigating CWB becomes especially important for  
sustaining productivity and organizational harmony.  
Table 10 Spearman’s rho test of the significant relationship between self-efficacy and work performance  
Self-Efficacy  
Work Performance  
.404**  
P-value  
<.001  
Interpretation  
Significant  
Performance Outcomes  
Vicarious Experiences  
Verbal Persuasion  
.346**  
.343  
<.001  
.071  
Significant  
Not Significant  
Significant  
Physiological Feedback  
Overall Self-Efficacy  
.285**  
.423**  
<.001  
<.001  
Significant  
**Correlation is significant at the 0.01 level (2-tailed).  
*Correlation is significant at the 0.05 level (2-tailed).  
Table 10 presents the correlation results between self-efficacy and work performance using Spearman’s rho. The  
findings reveal that the different dimensions of self-efficacy physiological feedback, performance outcomes,  
vicarious experiences, verbal persuasion, and overall self-efficacy show varying strengths of association with  
work performance. Among these, performance outcomes demonstrate the strongest correlation (r = .404, p <  
.001). This suggests that employees who have experienced previous successes develop confidence that reinforces  
future behaviors, thereby sustaining higher levels of performance. This finding is consistent with Abun et al.  
(2021), who emphasized that mastery experiences serve as a critical foundation for building self-efficacy,  
ultimately shaping workplace effectiveness.  
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Vicarious experiences also show a significant positive correlation with work performance (r = 0.346, p < 0.001).  
this suggests that employees who observe their colleagues or mentors accomplishing tasks are more likely to  
develop stronger self-efficacy beliefs and adopt similar behaviors. Hadi (2023) supports this notion by pointing  
out that mentorship and modeling serve as motivational mechanisms that enhance engagement and job  
performance. Likewise verbal persuasion exhibits a moderate yet significant correlation with work performance  
(r = .343, p = .071), which is statistically insignificant. This indicates that verbal encouragement alone, such as  
feedback or motivational statements, may not be sufficient to influence employees’ performance in the  
workplace.  
In contrast, physiological feedback showed the lowest correlation with work performance (r = .285, p < .001),  
indicating that employees’ physical and emotional states substantially influence their ability to perform tasks  
effectively. Workers who are physically energized, emotionally stable, and less stressed tend to demonstrate  
higher productivity and efficiency. This aligns with Lifang and Ali (2024), who highlighted that the quality of  
feedback and emotional stability weak mediate employee motivation and performance outcomes. While  
physiological feedback can momentarily boost confidence, its correlation appears weaker compared to direct  
mastery experiences or positive performance outcome. Raman and Rubasree (2023) similarly observed that  
although physiological feedback contributes to motivation, long-term confidence and productivity rely more  
heavily on tangible success experiences and personal validation of competence. For the present study, this result  
highlights that while supportive communication from supervisors is beneficial, it cannot replace employees’ own  
experiences of success and well-being in sustaining performance improvements.  
Overall, the results confirm that self-efficacy as a whole significantly correlates with work performance (r =  
.423, p < .001). Employees with stronger self-belief demonstrate higher motivation, resilience, and efficiency in  
accomplishing organizational tasks. Daly and Thompson (2023) emphasize that broader self-efficacy constructs,  
including mastery, observational learning, and physiological regulation, form the foundation for workplace  
success. In the context of MSMEs in Impasugong, this finding suggests that organizational strategies to  
strengthen self-efficacy should go beyond mere verbal persuasion. Instead, fostering mastery experiences,  
building effective mentorship systems, and promoting employee health and well-being may yield more  
substantial improvements in employee performance and satisfaction.  
SUMMARY, FINDINGS, CONCLUSION, AND RECOMMENDATIONS  
This chapter summarizes the study's findings. Moreover, conclusions and recommendations are also provided  
from now on.  
Summary  
This study was conducted to assess the impact of self-efficacy on the work performance of employees in small  
and medium-sized businesses within the Municipality of Impasugong, Bukidnon. Self-efficacy refers to an  
individual’s belief in their capability to accomplish specific tasks and goals. At the same time, work performance  
reflects the quality, quantity, and effectiveness of employee contributions in meeting organizational objectives.  
Grounded in Bandura’s Social Cognitive Theory (1986), this study examined self-efficacy dimensions  
(performance outcomes, vicarious experiences, verbal persuasion, and physiological feedback) and their  
relationship to work performance (task performance, contextual performance, and counterproductive behavior).  
Using a descriptive-correlational research design, 150 employees from SMEs in Impasugong participated  
through convenience sampling. Data was gathered using a validated and modified questionnaire and analyzed  
with descriptive statistics and Spearman’s rho correlation analysis.  
The result indicate that self-efficacy is significantly correlated with improved work performance (r = .423, p <.  
001). Workers who have a positive self-efficacy are more motivated, robust and productive. As pointed out by  
Daly and Thompson (2023), self-efficacy encompasses such skills as mastery, other learning, and stress  
management, which are the keys to success in the workplace. In the case of MSMEs in Impasugong, the result  
of this is that the enhancement of self-efficacy must be developed based on practical experience, appropriate  
mentorship, and the welfare of the employees rather than motivation alone.  
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According to the results of the study, the emphasis on wellness programs, stress management, hands on training,  
and mentoring are used by employers to enhance self-efficacy of employees and their performance instead of  
verbal encouragement. The employees are advised to remain highly planned and time conscious, pursue growth  
opportunities, and remain self-conscious in order to reduce unproductive behavior through wellness and team  
activities. Further studies on verbal persuasion need to focus on larger and diverse populations and the reasons  
behind the ineffectiveness of verbal persuasion using qualitative research. Mental health-related initiatives,  
mentorship, and leadership development where effective communication is coupled with practical experience  
are the areas, which policymakers are encouraged to support to enhance motivation and success at the workplace.  
Findings  
SOP 1. What is the Level of Self-Efficacy among employees?  
Results revealed that employees exhibited very high self-efficacy across dimensions. Performance outcomes  
(overall mean = 3.457) demonstrated a very high level, indicating that employees strongly rely on prior successes  
to guide decision-making. Vicarious experiences (overall mean = 3.40) also scored very high, indicating that  
employees gain confidence by observing their peers and mentors. Verbal persuasion, though the lowest (overall  
mean = 3.289), was still interpreted as very high, suggesting that while external encouragement influences self-  
efficacy, it is not as strong as personal experience. Physiological feedback showed the highest overall mean  
(3.505), indicating a very high level, which highlights employees’ confidence in managing stress and regulating  
emotions during decision-making.  
SOP 2. What is the level of Work Performance among employees?  
Employees consistently demonstrated very high levels of work performance across all categories. Task  
performance was the strongest dimension (overall mean = 3.652, very high), indicating employees plan  
effectively, set priorities, and complete tasks efficiently. Contextual performance also registered very high  
(overall mean = 3.466), showing that employees take initiative, update their skills, and contribute to  
organizational improvement. Counterproductive behavior had the lowest mean (overall mean = 3.387), but this  
was still interpreted as very high performance, meaning employees seldom engaged in negative workplace  
behaviors such as complaining or avoiding tasks.  
SOP 3. Is there a significant relationship between Self-Efficacy and Work Performance?  
Spearman’s rho correlation analysis revealed significant positive correlations between self-efficacy and work  
performance in three dimensions: performance outcomes (r = 0.371, p < 0.001), vicarious experiences (r = 0.363,  
p < 0.001), and physiological feedback (r = 0.530, p < 0.001). However, verbal persuasion (r = .148, p = .071)  
was not significantly correlated with work performance. Thus, the null hypothesis (Ho1: There is no significant  
relationship between self-efficacy and work performance) was rejected for performance outcomes, vicarious  
experiences, and physiological feedback, but accepted for verbal persuasion.  
Conclusion  
After the conduct of the study it has been conclude that employees in MSMEs in Impasugong exhibit very high  
self-efficacy, particularly in managing stress and utilizing past achievements to inform their decisions. They also  
exhibit very high work performance, excelling in task execution and continuous learning while showing minimal  
counterproductive behaviors.  
The correlation results confirm that self-efficacy has a significant influence on work performance. Employees  
who regulate emotions (physiological feedback), draw confidence from past successes (performance outcomes),  
and learn through observation (vicarious experiences) are more likely to perform effectively. Therefore, the null  
hypothesis was rejected in these dimensions. Conversely, verbal persuasion, while contributing to confidence,  
was not significantly related to work performance, suggesting that encouragement alone is insufficient to  
improve productivity. Thus, the null hypothesis was accepted for verbal persuasion.  
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In conclusion, enhancing self-efficacy through experience-based learning, stress management, and observational  
opportunities can directly strengthen work performance. However, reliance on verbal encouragement without  
concrete experiences may not yield meaningful improvements in workplace outcomes.  
Recommendations  
Based on the findings and conclusions of this study, the following recommendations are presented to employers,  
employees, future researchers, and policymakers:  
For Employers. Since employees demonstrated very high self-efficacy in physiological feedback, organizations  
should invest in wellness programs, stress management initiatives, and mindfulness training to further strengthen  
employees’ ability to regulate emotions and remain productive under pressure. As performance outcomes were  
also significantly related to work performance, employers are encouraged to provide employees with  
opportunities to experience success through structured training, mentorship, and task simulations that reinforce  
mastery. Similarly, because vicarious experiences play a strong role, peer learning and mentoring systems should  
be institutionalized, allowing employees to learn from successful role models. On the other hand, since verbal  
persuasion was found not to be significantly correlated with performance, employers should not overly rely on  
verbal encouragement alone; instead, they should pair it with concrete experiential learning and performance-  
based feedback.  
For Employees. Given the very high level of work performance in task performance, employees are encouraged  
to sustain and further improve their planning, prioritization, and time management practices. Since contextual  
performance was also very high, employees should continue to seek challenges, upskill, and explore innovative  
ways to contribute to organizational goals. However, while counterproductive behaviors were low, their presence  
still indicates a need for employees to remain self-aware and minimize unproductive habits, such as excessive  
complaints or disengagement. Employees can achieve this by actively engaging in wellness programs, feedback  
sessions, and team-building initiatives that promote collaboration and positivity.  
For Future Researchers. Since this study confirmed that self-efficacy dimensions such as performance outcomes,  
vicarious experiences, and physiological feedback significantly influence work performance, future studies may  
expand to include larger and more diverse populations across different municipalities or provinces to confirm  
these results. Additionally, since verbal persuasion was not significant, future studies can explore why verbal  
encouragement alone is insufficient and whether cultural, organizational, or leadership factors influence this  
outcome. Qualitative research could also be conducted to explore the nuances of how employees perceive and  
internalize verbal motivation compared to experiential or observational learning.  
For Policymakers. Given the findings that physiological feedback has the strongest relationship with  
performance, local and national policies should prioritize employee mental health and workplace wellness.  
Legislators can support MSMEs by providing subsidies or tax incentives for implementing wellness programs,  
stress-reduction activities, and professional development training. Since performance outcomes and vicarious  
experiences also play significant roles, policymakers should also support mentorship programs, apprenticeships,  
and continuous learning initiatives within local businesses. While verbal persuasion was found to be less  
effective, policymakers can encourage leadership development programs that combine effective communication  
with practical, experience-based training to ensure that motivation is grounded in real-world workplace learning.  
The thesis of Niel Boy I. Guatno, Brexter D. Labado, Bea Joanna Mar Y. Malcino, Rolly Mae Ann D. Bahayan,  
Jasper C. Litohon, Richard B. Mercader, entitled: “THE CORRELATION OF EMPLOYEES' SELF-  
EFFICACY TOWARDS WORK PERFORMANCE AMONG BUSINESSES IN THE MUNICIPALITY  
OF IMPASUGONG,” submitted in fulfillment of the requirements for the degree: Bachelor of Science in  
Business Administration major in Financial Management in the Undergraduate Program, College of Business of  
Bukidnon State University – Impasugong Campus, Municipality of Impasugong, Bukidnon has been approved  
by the Thesis Committee.  
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ACKNOWLEDGEMENT  
This academic work would not have been possible without the support, guidance, and encouragement of  
individuals from Bukidnon State University who contributed to the completion of this research. We profoundly  
grateful to our family for their unwavering moral, emotional, spiritual, and financial support. Their sacrifices,  
patience, and encouragement gave us the strength to persevere in moments of difficulty.  
Our deepest appreciation goes to our adviser, Marivic L. Han-awon, for her invaluable guidance, expertise, and  
constant encouragement throughout this journey. Her dedication, insightful feedback, and constructive criticisms  
have greatly improved this study. More than being an adviser, she has been a mentor and inspiration who instilled  
our discipline, perseverance, and passion needed in conducting meaningful research.  
We also extend our sincere thanks to our panel members for their generosity in sharing knowledge and offering  
constructive recommendations that helped refine and strengthen this work. Their thoughtful insights, expertise,  
and valuable suggestions have guided us in enhancing the quality and depth of our study. We are truly  
appreciative of the time and effort they devoted to reviewing our research and for their commitment to academic  
excellence.  
Special thanks are also due to the faculty and staff of Bukidnon State University – Impasugong Campus, for  
providing a supportive and nurturing academic environment that enabled us to pursue and complete this study.  
Their encouragement, assistance, and dedication to student success have greatly inspired us throughout this  
journey.  
Above all, we give glory and honor to the Almighty Father, whose wisdom, guidance, and blessings made this  
accomplishment possible. May this research be a living testament of His boundless grace, faithfulness, and divine  
providence.  
GUATNO, NIEL BOY I.  
LABADO, BREXTER D.  
MALCINO, BEA JOANNA MAR Y.  
LITOHON, JASPER C.  
BAHAYAN, ROLLY MAE ANN D.  
MERCADER, RICHARD B.  
DEDICATION  
This study is sincerely dedicated to our beloved parents, brothers and sisters, who motivates and encourage us  
and by giving us financial and emotional support. It is also dedicated to our classmates and friends who believe  
and prayed for us throughout this journey. They have never left our side throughout the process especially when  
we doubted ourselves, they provided us a great sense of enthusiasm and perseverance in continuing this.  
We also dedicate this study to our Adviser Ma’am Marivic L. Han-awon, who constantly guides us and thought  
us to make this study better. She helped us in finishing this study, we really appreciate her words of advice and  
in continuously giving us moral, emotional and practical support.  
Lastly, we dedicate this study to our Almighty God who gives us strength, wisdom, guidance and power and for  
giving us good health while doing this study. without his unconditional love and guidance this research would  
not have been made possible.  
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APPENDIX A  
Approval for Adapted Questionnaire  
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APPENDIX B  
Semi-Structures Questionnaire  
Survey Questionnaire  
Objective:  
This study aims to evaluate the impact of employees' self-efficacy on their level of work  
performance.  
Instructions for Participants:  
Read each statement carefully before responding.  
Select the number that best represents your level of agreement.  
Answer honestly based on your personal experiences and perceptions.  
There are no right or wrong answers.  
Likert Scale Interpretation: 4 – Strongly Agree, 3 – Agree, 2 – Disagree, 1 – Strongly Disagree  
Kindly mark (/) the appropriate box for each question to indicate your response. We appreciate your  
participation!  
Survey Questionnaire  
PART 1: Self-Efficacy  
Strongly Agree  
Agree  
Strongly  
Disagree  
Disagree  
A. Performance outcomes  
1. I think clearly and keep all risk factors in mind  
2. I remain confident in making sound judgments and  
the right choices  
3. I know what to do next in decision-making  
4. I make difficult decisions under time pressure  
5. I analyze and interpret numerical or quantitative data  
accurately  
6. I discover a range of alternative or several  
7. I readily commit to my decisions  
8. I search for new information and alternatives  
B. Vicarious Experience  
1. I use a methodical thinking process in my decisions  
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2. I weigh the negative and positive consequences of  
each alternative option  
3. others’ performance influences me in making  
decisions with certainty that they will work  
4. I appraise a business decision problem situation  
quickly  
5. I obtain information by seeing what needs to be  
known  
6. I narrow down a list of alternatives that appear as  
effective options  
7. I persevere in my persuasive attempts to convince  
others of my decision choice  
C. Verbal Persuasion  
1. I trust my own judgment and express my opinions  
firmly  
2. I make decisions that contain risks and potentially  
unfavorable consequences  
3. I convince others of my decision even when  
opposition mounts  
4. I communicate the best alternative given the  
situation  
5. I utilize resources to implement my decisions  
6. I disseminate decisions regardless of the amount of  
control I have over organizational constraints  
7. I refrain from making difficult decisions  
D. Physiological Feedback  
1. I control my level of attention and concentration  
when time pressure mounts  
2. I limit negative thoughts entering my mind  
3. I refrain from worrying about my decision choices  
and consequences  
4. I contain my self-doubts about my ability to deal  
with adverse consequences  
5. I feel that I am making the right decisions  
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6. I refrain from changing my mind to the least  
objectionable alternative  
7. I make a decision and persevere with actions to make  
them pay off  
PART 2: Work Performance  
Strongly  
Agree  
Agree  
Strongly  
Disagree  
Disagree  
A. Task Performance (TP)  
1. I plan my work to finish it on time.  
2. My planning is adequate.  
3. I focus on the results I need to achieve.  
4. At work, I know what is really important and what  
is not.  
5. I set the right priorities.  
6. I complete my work efficiently with minimal time  
and effort.  
B. Contextual Performance (CP)  
1. I took on extra responsibilities.  
2. I started a new task myself when my old ones were  
finished.  
3. I took on a challenging work task when available.  
4. I worked at keeping my job knowledge up-to-date.  
5. I worked at keeping my job skills up-to-date.  
6. I came up with creative solutions to new problems.  
7. I kept looking for new challenges in my job.  
8. I did more than was expected of me.  
9. I actively participated in work meetings.  
10. I actively look for ways to improve my  
performance at work.  
11. I grasped opportunities when they presented  
themselves.  
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12. I knew how to solve difficult situations and  
setbacks quickly.  
C. Counterproductive work behavior (CWB)  
1. I complained about unimportant matters at work.  
2. I made problems greater than they were at work.  
3. I focused on the negative aspects of a work  
situation, instead of on the positive aspects.  
4. I spoke with colleagues about the negative aspects  
of my work.  
5. I spoke with people from outside the organization  
about the negative aspects of my work.  
6. I did less than was expected of me.  
7. I managed to get out of a work task easily.  
8. I sometimes did nothing, while I should have been  
working.  
Thank you, God bless!  
APPENDIX C  
Sample Size Estimation Methods  
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APPENDIX D  
Validity Results  
APPENDIX E  
Reliability Results  
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APPENDIX F  
Informed Consent  
APPENDIX G  
Raw Result of The Data  
Table 1. Descriptive Statistics for self-efficacy - Performance Outcomes  
Construct / Item  
N
Mean  
3.647  
3.553  
3.513  
3.227  
3.287  
3.493  
3.42  
Std. Deviation  
0.5326  
Interpretation  
PO1  
150  
150  
150  
150  
150  
150  
150  
150  
150  
High  
PO2  
0.5377  
PO3  
0.5524  
PO4  
0.7610  
PO5  
0.7173  
High  
High  
High  
High  
High  
PO6  
0.5646  
PO7  
0.6050  
PO8  
3.513  
3.457  
0.6211  
0.3689  
Overall Mean  
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Table 2. Descriptive Statistics for self-efficacy - Vicarious Experiences  
Construct / Item  
N
Mean  
3.333  
3.473  
3.320  
3.273  
3.440  
3.420  
3.540  
3.400  
Std. Deviation  
0.6094  
Interpretation  
VE1  
150  
150  
150  
150  
150  
150  
150  
150  
High  
VE2  
0.6922  
VE3  
0.6273  
VE4  
0.6745  
VE5  
0.6603  
High  
High  
High  
High  
VE6  
0.6581  
VE7  
0.5865  
0.4047  
Overall Mean  
Table 3. Descriptive Statistics for self-efficacy - Verbal Persuasion  
Construct / Item  
N
Mean  
3.313  
3.113  
3.053  
3.473  
3.373  
3.22  
Std. Deviation  
0.6465  
Interpretation  
VP1  
150  
150  
150  
150  
150  
150  
150  
150  
High  
VP2  
0.6609  
VP3  
0.7027  
VP4  
0.5986  
VP5  
0.6298  
High  
High  
High  
High  
VP6  
0.6225  
VP7  
3.473  
3.289  
0.6625  
0.3654  
Overall Mean  
Table 4. Descriptive Statistics for self-efficacy - Physiological Feedback  
Construct / Item  
N
Mean  
3.607  
3.567  
3.473  
3.380  
3.467  
3.440  
Std. Deviation  
0.5296  
Interpretation  
PF1  
150  
150  
150  
150  
150  
150  
High  
PF 2  
PF 3  
PF 4  
PF 5  
PF 6  
0.5485  
0.5873  
0.5983  
0.5516  
High  
High  
0.5962  
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PF 7  
150  
150  
3.600  
3.505  
0.5434  
0.3541  
High  
High  
Overall Mean  
Table 5. Descriptive Statistics for Work Performance - Task Performance  
Construct / Item  
N
Mean  
3.793  
3.627  
3.640  
3.680  
3.633  
3.540  
3.652  
Std. Deviation  
0.4225  
Interpretation  
TP1  
150  
150  
150  
150  
150  
150  
150  
High  
TP2  
0.5122  
TP3  
0.4953  
TP4  
0.5223  
TP5  
0.5362  
High  
High  
High  
TP6  
0.5865  
Overall Mean  
0.3161  
Table 6. Descriptive Statistics for Work Performance - Contextual Performance  
Construct / Item  
N
Mean  
3.380  
3.347  
3.293  
3.660  
3.633  
3.527  
3.373  
3.413  
3.453  
3.573  
3.500  
3.433  
3.466  
Std. Deviation  
0.587  
Interpretation  
CP1  
150  
150  
150  
150  
150  
150  
150  
150  
150  
150  
150  
150  
150  
High  
CP2  
0.6019  
0.661  
CP3  
CP4  
0.5159  
0.5105  
0.5142  
0.5622  
0.5457  
0.5506  
0.5353  
0.5646  
0.6494  
0.2711  
CP5  
CP6  
CP7  
CP8  
CP9  
CP10  
CP11  
CP12  
Overall Mean  
High  
High  
High  
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Table 7. Descriptive Statistics for Work Performance - Counterproductive  
Construct / Item  
CWB1  
N
Mean  
4.000  
3.313  
3.333  
3.280  
3.327  
3.240  
3.253  
3.347  
3.3867  
Std. Deviation  
.0000  
Interpretation  
150  
150  
150  
150  
150  
150  
150  
150  
150  
CWB2  
.4654  
CWB3  
.4730  
CWB4  
.4505  
CWB5  
.4706  
CWB6  
.4285  
CWB7  
.4364  
CWB8  
.4775  
.23187  
Overall Mean  
Table 8. Spearman’s rho test of significant relationship between self-efficacy and work performance  
Self-Efficacy  
Work Performance P-value  
Interpretation  
Significant  
Performance  
Outcomes  
.371**  
<.001  
Vicarious  
Experiences  
Significant  
.363**  
.148  
<.001  
.071  
Significant  
Significant  
Verbal Persuasion  
Physiological  
Feedback  
.530**  
.423**  
<.001  
<.001  
Significant  
Overall Self-Efficacy  
**Correlation is significant at the 0.01 level (2-tailed).  
*Correlation is significant at the 0.05 level (2-tailed).  
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APPENDIX H  
Grammarly And Originality Certificate  
APPENDIX I  
Declaration Of AI Tool Utilization  
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APPENDIX J  
Proofreading Certificate  
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Researcher’s Profile  
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