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Exploring the Use of AI Tools in Teaching English in Malaysian
Primary Schools: A Qualitative Case Study of Experienced Teachers
Thivyah A/P Thiruchelvan
1
, Kalai Selvan Arumugham
2
1
Faculty of Education Universiti Kebangsaan Malaysia
2
School of Education Universiti Utara Malaysia
DOI: https://dx.doi.org/10.47772/IJRISS.2025.910000690
Received: 02 November 2025; Accepted: 08 November 2025; Published: 21 November 2025
ABSTRACT
This qualitative case study investigates how experienced English language teachers in Malaysian primary schools
integrate Artificial Intelligence (AI) tools such as ChatGPT, Grammarly, QuillBot, and Canva Magic Write into
their teaching practices. Five teachers with over five years of experience were purposively selected as
participants. Data were gathered through semi-structured interviews and lesson plan analyses. The findings
indicate that AI tools assist teachers in lesson design, assessment, and creative classroom engagement. Teachers
reported that these tools enhance efficiency, differentiation, and student motivation, though challenges remain
regarding technological limitations, overreliance, and the need for continuous professional development. The
study highlights that effective AI integration can strengthen English language pedagogy when supported by
adequate training, ethical awareness, and technological infrastructure.
Keywords: Artificial Intelligence in Teaching and Learning, English Language Teaching
INTRODUCTION AND BACKGROUND OF THE STUDY
The integration of Artificial Intelligence (AI) into education has expanded rapidly worldwide, transforming
teaching and learning across diverse contexts. Within the field of English Language Teaching (ELT), AI tools
are increasingly offering teachers innovative ways to plan lessons, assess learning, and differentiate instruction
for diverse learners. Educators now use generative AI applications such as chatbots, grammar checkers,
paraphrasing tools, and visual design platforms to enhance language learning experiences.
Globally, research on AI in education (AIEd) demonstrates growing interest in how these technologies can
enhance teaching effectiveness and learner engagement. Kussin et al. (2023), in a systematic review of AI
integration in language learning, found that teachers generally viewed AI positively for its responsiveness and
adaptability, though challenges related to pedagogical alignment and teacher readiness persisted. Similarly, Dai
and Nasri (2025) concluded that while AI tools can improve teaching and learning outcomes across K12 and
higher education, their effectiveness depends on adequate infrastructure, training, and pedagogical integration.
In ELT specifically, AI has been shown to scaffold writing, provide instant feedback, and personalize learning
materials, thereby promoting student autonomy and motivation. However, these benefits are tempered by
concerns over overreliance on AI, ethical issues, and the potential marginalization of teachers’ professional
expertise.
Regionally, Southeast Asian countries have also begun exploring AI’s role in language education, emphasizing
its potential to address challenges of large class sizes, limited resources, and multilingual learner populations. In
Malaysia, where English functions as a second language, these affordances are particularly valuable for meeting
varied proficiency levels and engaging digitally native learners. Yet, despite policy enthusiasm for digital
innovation, research into how Malaysian teachers actually implement and experience AI in everyday classrooms
remains limited.
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Recent Malaysian studies have begun to shed light on these dynamics. For instance, Zulkarnain and Yunus (2023)
found that primary English teachers generally held positive attitudes toward AI integration but expressed the need
for more structured professional development and institutional support. Similarly, Kussin et al. (2024) reported
that TESL trainees using AI-assisted lesson planning showed enhanced creativity and adaptability, though they
struggled with aligning AI-generated content to curriculum standards. Complementing these findings, Salim,
Rajan, and Yunus (2025) proposed a framework linking global AI innovations with local ESL practices,
highlighting issues of infrastructure readiness, teacher facilitation, and cultural relevance. In special education
contexts, Basaruddin and Mustafa (2025) demonstrated how AI tools can reduce teacher workload and promote
inclusivity in linguistically diverse classrooms.
Despite these emerging insights, notable gaps remain. Much of the existing research focuses on secondary or
tertiary education, pre-service rather than in-service teachers, and quantitative rather than qualitative approaches.
Moreover, little is known about how Malaysian primary school English teachers select, adapt, and integrate AI
tools in authentic classroom practice. Ethical, practical, and curricular considerationssuch as alignment with
national learning standards, management of AI bias, and fostering of student autonomyalso remain
underexplored. As highlighted by Yan et al. (2023), these issues are increasingly critical in the context of large
language models used in education.
Against this backdrop, the present study seeks to address these gaps by exploring how experienced Malaysian
primary school English teachers perceive and apply AI tools such as ChatGPT, Grammarly, QuillBot, and Canva
Magic Write in their teaching. By examining teachers’ experiences, challenges, and classroom strategies, the
study aims to provide nuanced insights into the pedagogical implications of AI integration and contribute to
ongoing discussions about aligning digital innovation with meaningful, context-sensitive English language
teaching.
The objectives of this study are:
1. To explore how experienced Malaysian primary English language teachers use AI tools in their classroom
teaching and lesson planning.
2. To identify the perceived benefits and challenges of using AI tools in English teaching.
3. To analyse how lesson plans reflect AI integration in teaching and learning activities.
Research Questions:
1. How do Malaysian primary English teachers use AI tools in teaching and planning?
2. What are the teachers’ perceptions of the benefits and challenges of AI tool usage?
3. How do lesson plans demonstrate the integration of AI tools in English language instruction?
METHODOLOGY
This study adopted a qualitative case-study design in order to explore in depth the perceptions, practices, and
experiences of primary-school English language teachers in integrating artificial intelligence (AI) tools into
classroom instruction and planning. The rationale for a case-study approach lies in its ability to provide rich,
contextualised understanding of a phenomenon within its real-life setting (e.g., multiple participants, documents,
and settings) rather than seeking statistical generalisation.
Research Setting and Participants
Using purposive sampling, five English language teachers from primary schools in the northern region of Kedah,
Malaysia, were selected to participate in the study. The inclusion criteria were: (a) a minimum of five years of
teaching experience in primary English (Years 15), and (b) documented use of AI tools in their planning or
classroom instruction. None of the participating teachers had previously attended formal in-house training
specifically on AI in education; this lack of formal training provided a useful dimension for exploring how
teachers self-initiated or adapted AI tool usage in practice. The focus on Year 1 to Year 5 teachers allowed
examination of AI integration across early primary levels, where learners are developing foundational English
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language skills and may benefit from differentiated and technology-enhanced support.
Data Collection
Data were collected primarily through two complementary methods: semi-structured face-to-face interviews and
document analysis of lesson plans. Each teacher was interviewed twice in a face-to-face format using a semi-
structured interview protocol developed specifically to align with the study’s research objectives (i.e., to elicit
teacher perceptions of AI tools, their actual classroom usages and planning practices, and perceived implications
for English teaching and learning). The dual interviews with each teacher (rather than a single session) allowed
for richer elaboration, follow-up probing, and deeper reflection on incremental or evolving practices.
In addition, the researchers collected lesson plans from each teacher for the same period in which AI tool usage
was reported. The lesson plans were analysed to confirm the explicit integration of AI-based activities or tools in
the planning and implementation of English lessons. This document analysis provided a triangulation of data by
comparing teacher discourse during interviews with actual pedagogical artefacts and practices.
Data Analysis
Thematic analysis was selected as the primary analytic technique to identify recurring patterns, categories, and
themes in the qualitative data collected (interview transcripts and lesson-plan artefacts). The process of thematic
analysis was carried out manually: transcripts were transcribed verbatim, then coded line-by-line to identify initial
codes, then grouped into broader categories, and finally themes were derived from these categories. The lesson
plans were reviewed through a coding lens to highlight instances of AI tool integration (e.g., prompts generated
by AI, grammar tools, visual-design supports) and to map these against interview data. The iterative nature of the
analysis allowed the researcher to revisit earlier coding and refine or collapse codes into overarching themes.
Trustworthiness: Validity and Reliability (Credibility, Dependability, Confirmability)
To ensure the trustworthiness of this qualitative case study, several strategies were employed to enhance
credibility, dependability, confirmability, and transferability. First, member checking was conducted after the
initial thematic coding, where the researcher shared the summarized findings and key themes with the
participants. This allowed teachers to verify, clarify, or elaborate on the interpretations, ensuring that the results
accurately reflected their actual experiences and practices. Second, triangulation of data sources was implemented
by cross-validating information obtained from semi-structured interviews with document analysis of lesson plans.
This process strengthened the dependability of the findings by confirming consistency across multiple sources of
evidence. Third, an audit trail and reflexive process were maintained throughout the study. The researcher kept
detailed records of data collection activities, coding decisions, and analytical reflections on personal assumptions
and positionality. This documentation enhanced confirmability by allowing an external reviewer to trace the
analytic process transparently. Lastly, thick description was used in the reporting stage to provide rich,
contextualized accounts of teacher experiences, classroom environments, and representative quotations from
interviews. This detailed narrative enabled readers to understand the context in which the findings emerged and
to assess their potential transferability to other similar educational settings (Anney, 2015; Morse et al., 2002;
Brink, 1993).
Ethical Considerations
Ethical approval was obtained from the relevant institutional review board prior to data collection. All participants
were informed of the study purpose, permitted to withdraw at any time, and consented to participation and audio-
recording of interviews. Teachers’ identities and schools were anonymised (e.g., Teacher A, School X) and all
electronically stored data were secured in password-protected files.
FINDINGS
The thematic analysis of interview transcripts and lesson plan documents revealed five interrelated themes
illustrating how primary school English teachers integrated artificial intelligence (AI) tools into their classroom
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practice: (1) AI as a lesson design aid, (2) AI-assisted assessment, (3) enhancing student engagement, (4)
professional growth and collaboration, and (5) challenges in implementation. These themes demonstrate the
multifaceted role of AI in shaping teachers’ instructional planning, pedagogical decision-making, and
professional identity in the context of Malaysian primary English education.
AI as a Lesson Design Aid
All five participants consistently reported using AI tools such as ChatGPT and Canva Magic Write to support
lesson planning, idea generation, and resource development. Teachers perceived these tools as “time-saving
partners” that enhanced their creativity and efficiency. Teacher A explained:
“AI helps me design lessons faster and gives me creative activity ideas I might not think of on my own. It’s like
having an assistant that’s always ready with suggestions.”
Similarly, Teacher B reflected on how AI complemented their existing pedagogical expertise:
“When I’m not sure how to start a grammar lesson, I use ChatGPT to brainstorm examples and explanations,
then I adapt them to suit my pupils’ level.”
Analysis of lesson plans confirmed that AI-generated materials were integrated into daily instruction, particularly
for scaffolding vocabulary, reading comprehension, and grammar practice. Teachers often refined AI-generated
outputs by simplifying language or contextualizing examples for Malaysian learners. This finding reflects a co-
constructive use of AI, where teachers exercise professional judgment rather than passive reliance. It aligns with
Kussin et al. (2024), who found that Malaysian TESL trainees used AI to enhance creativity and adaptability in
lesson planning.
AI-Assisted Assessment
A second theme concerned the use of AI tools to facilitate formative and summative assessment. Teachers
reported employing Grammarly and QuillBot to provide immediate, individualized feedback on students’ writing,
which they perceived as enhancing efficiency and learning quality. Teacher B emphasized:
“Using Grammarly helps me check students’ writing efficiently. I can focus more on teaching instead of marking
every single error.”
Teacher C described how AI tools enabled her to differentiate feedback:
“Some of my weaker pupils can see their mistakes instantly when using Grammarly, and they learn from it right
away instead of waiting for me.”
Teachers also used ChatGPT to generate comprehension questions, vocabulary quizzes, and test items aligned
with the national English syllabus. This theme indicates that teachers strategically leveraged AI to reduce
workload and increase responsiveness in assessment practices. However, most teachers still reviewed and edited
AI-generated questions to ensure accuracy and syllabus alignment, reflecting a cautious, reflective stance toward
AI-supported assessment.
This finding echoes international studies (e.g., Rocconi et al., 2025; Dai & Nasri, 2025) showing that teacher
confidence in AI use depends heavily on their ability to critically evaluate and adapt AI outputs.
Enhancing Student Engagement
Teachers observed that AI-enhanced activities stimulated students’ motivation and participation. The visual and
interactive elements of AI-supported materials particularly those created using Canva Magic Write were cited as
highly engaging. Teacher C shared:
“Students learn happily when they use AI tools because they enjoy seeing instant results. They’re more excited
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to write or answer when the slides are colourful and interactive.”
Lesson plan analysis corroborated this perception: AI-designed slides and worksheets incorporated vibrant
visuals, word games, and context-based exercises. Teachers also noted that AI tools facilitated active learning,
especially when students interacted with content autonomously or collaboratively. Teacher A explained:
“When my pupils use AI-based apps, they take more responsibility for their own learning they explore and ask
questions on their own.”
This theme demonstrates that AI integration not only enhanced the aesthetic appeal of materials but also supported
learner agency and engagement, particularly for digital-native pupils accustomed to technology-mediated
environments. The findings support Zulkefli and Ismail (2023), who reported that AI tools in ESL classrooms
improved students’ writing motivation and self-efficacy.
Professional Growth and Collaboration
Another major finding concerns how AI integration fostered teachers’ professional growth, digital literacy, and
collegial collaboration. The participants described AI as a catalyst for reflective teaching and professional
innovation. Teacher D stated:
“AI made me explore new ways to teach English. It’s like having a digital co-teacher who inspires me to be more
creative.”
Teachers reported that experimenting with AI expanded their technological competence and pedagogical
repertoire, making them more confident in integrating digital tools. Furthermore, collaboration among teachers
emerged as a positive by-product. Teacher E mentioned:
“We share AI-generated materials with one another. Sometimes, one teacher edits what another has created. It
saves time and improves our resources.”
This culture of sharing and peer learning reflects the emergence of AI-mediated professional communities, where
teachers co-construct digital pedagogical materials. Such findings resonate with Salim et al. (2025), who highlight
the potential of AI to enhance teacher collaboration and professional capacity in Malaysian ESL settings.
Challenges in Implementation
Despite the overall positive perceptions, participants acknowledged several challenges in AI implementation. The
most common issues included unreliable internet connectivity, limited access to devices, data privacy concerns,
and the risk of content inaccuracies. Teacher E expressed:
“Sometimes the internet connection disrupts the lesson. Also, I always double-check AI content because it’s not
always accurate.”
Teachers also voiced ethical concerns about overreliance on AI and its potential to reduce critical thinking among
students. Teacher B remarked:
“If students depend too much on Grammarly or QuillBot, they might not really learn from their mistakes. I still
want them to think and edit on their own.”
Another key issue was the absence of formal professional development or institutional guidance on AI
integration. None of the participants had attended official AI training, leading to feelings of uncertainty about
appropriate pedagogical use. Teacher A commented:
“We learn by trial and error. There’s no training, so we just experiment and see what works.”
These findings highlight the need for structured AI literacy programmes for teachers, ensuring that AI tools are
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used ethically, critically, and effectively in alignment with curriculum standards. This aligns with Zulkarnain and
Yunus (2023), who emphasize the importance of professional development to support sustainable AI adoption in
Malaysian schools.
Overall, the findings illustrate that AI integration in Malaysian primary English classrooms serves as both a
pedagogical support and a professional learning catalyst. Teachers perceive AI as enhancing lesson design,
assessment, and engagement, while also contributing to their professional growth. However, successful and
responsible integration remains contingent upon teachers’ critical awareness, infrastructural readiness, and
institutional support mechanisms.
DISCUSSION
This study explored how Malaysian primary school English teachers integrate Artificial Intelligence (AI) tools
into their teaching, assessment, and professional practice. Five key themes emerged AI as a lesson design aid,
AI-assisted assessment, student engagement, professional growth, and challenges in implementation each
highlighting the nuanced and evolving relationship between teachers and AI technologies in the classroom.
The findings revealed that AI tools such as ChatGPT and Canva Magic Write serve as powerful pedagogical
partners, enabling teachers to design lessons that are more creative, efficient, and responsive to students’ needs.
This aligns with Zawacki-Richter et al. (2019), who argued that AI enhances teachers’ instructional design
capacities by automating routine tasks and generating diverse learning materials. The teachers in this study used
AI to scaffold grammar and vocabulary activities, thus embodying the principles of Vygotsky’s (1978)
sociocultural theory, where tools mediate human cognitive development. However, the teachers’ selective use of
AI also indicates a critical awareness demonstrating pedagogical agency rather than technological dependency.
This finding echoes Yunus and Hashim (2022), who noted that Malaysian educators often integrate technology
thoughtfully to support, rather than replace, their instructional judgment.
Teachers’ use of Grammarly, QuillBot, and ChatGPT in assessment contexts reflects an emergent trend in AI-
driven formative evaluation. Through automated feedback, teachers reduced their marking load and provided
timely corrections to students, enhancing feedback loops crucial for language learning (Li, 2020). Nevertheless,
the teachers’ caution in verifying AI-generated feedback underscores a key issue raised by Rocconi et al. (2025)
that AI systems can perpetuate linguistic inaccuracies or cultural biases if not critically mediated by human
oversight. The teachers’ experiences demonstrate that while AI supports efficiency and accuracy, teacher
expertise remains indispensable in interpreting students’ linguistic progress and contextualising feedback within
the Malaysian curriculum standards.
Consistent with the literature on AI-mediated motivation (Holmes et al., 2022), teachers observed that AI tools
heightened learners’ engagement and enjoyment. Applications like Canva Magic Write and interactive AI
platforms made lessons more visual and multimodal, appealing to digital-native learners. These findings resonate
with Mayer’s (2014) multimedia learning theory, which posits that combining verbal and visual stimuli enhances
comprehension and retention. However, some teachers reported uneven engagement across proficiency levels,
suggesting that AI integration should be differentiated to prevent cognitive overload for lower-proficiency
learners a concern also noted by Kessler (2023) in AI-assisted language teaching contexts.
The teachers’ narratives also highlight AI’s role as a catalyst for professional development and peer collaboration.
By experimenting with AI-generated resources, teachers expanded their digital literacy and creative repertoire,
aligning with the notion of teacher learning as transformative practice (Mezirow, 1997). Sharing AI resources
with colleagues fostered a collaborative professional culture reminiscent of communities of practice (Wenger,
1998), where shared problem-solving and innovation enhance collective pedagogical knowledge. Yet, the
absence of formal AI-related training underscores the need for structured institutional support to sustain and guide
this organic professional learning.
Despite the benefits, the study identified several critical challenges. Teachers expressed concerns about AI
reliability, ethical integrity, and infrastructural barriers, such as poor internet access issues consistent with Kumar
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et al. (2024), who emphasized that technological adoption in Malaysian schools is uneven due to infrastructure
disparities. Furthermore, teachers’ apprehension about content accuracy and data privacy aligns with global
debates on AI ethics in education (Williamson & Piattoeva, 2022). These findings suggest that without clear
policy guidelines, teachers may continue to rely on personal discretion, potentially leading to inconsistent
practices and unequal learning experiences.
This qualitative case study provides nuanced insights into how experienced Malaysian primary school English
teachers integrate AI tools into their teaching. The study concludes that AI functions as both a pedagogical
amplifier and a professional catalyst, enriching lesson design, assessment, and teacher collaboration. However,
its effectiveness depends largely on teachers’ critical engagement, contextual understanding, and infrastructural
support. The findings reaffirm that AI cannot replace the teacher’s judgment but can enhance their pedagogical
creativity and efficiency when used reflectively. Importantly, the study underscores that AI literacy the ability to
critically evaluate, adapt, and ethically apply AI tools is now an essential competency for 21st-century educators.
RECOMMENDATIONS
Based on the findings and discussion, several key recommendations are proposed to enhance the effective and
ethical integration of Artificial Intelligence (AI) in English Language Teaching (ELT) within Malaysian primary
schools. Firstly, there is an urgent need for structured professional development programs focusing on AI
integration in pedagogy. The Ministry of Education (MOE) should provide systematic training that goes beyond
basic digital literacy to include practical, hands-on workshops on prompt design, ethical considerations, and
critical evaluation of AI-generated content. Such initiatives would empower teachers to use AI not merely as a
time-saving tool but as a pedagogical partner that complements their instructional creativity and professional
judgment.
Secondly, clear policy and ethical guidelines must be developed at both national and institutional levels to ensure
responsible AI use in schools. These policies should address concerns related to data privacy, content reliability,
and intellectual property while aligning with Malaysia’s Digital Education Policy 20232030. Teachers require
well-defined frameworks that help them navigate the ethical complexities of AI use in teaching and learning.
Thirdly, infrastructure enhancement is vital to ensure equitable access to AI technologies. Many teachers,
particularly those serving in rural or northern regions, face inconsistent internet connectivity and limited access
to digital devices. The government should therefore prioritise upgrading school infrastructure to support the
seamless integration of AI-compatible tools. Without sufficient technological support, even the most well-
designed AI initiatives will remain ineffective and isolated.
In addition, fostering collaborative learning communities among teachers is crucial. Schools and educational
authorities should encourage the establishment of AI Teaching Circles or online communities of practice where
teachers can exchange resources, share AI-generated lesson materials, and reflect collectively on the challenges
and successes of implementation. This peer-driven approach not only promotes innovation but also builds a
supportive culture of continuous professional learning.
Lastly, curriculum alignment and research expansion are necessary to sustain the meaningful adoption of AI in
education. AI literacy should be embedded across teacher education programs to prepare future educators for
technology-mediated instruction. Moreover, ongoing research particularly qualitative and mixed-method
studiesshould be conducted to explore the long-term implications of AI integration on student achievement,
teacher professional identity, and educational equity. Such research would provide empirical evidence to guide
policy formulation and pedagogical practice in Malaysia’s evolving AI-in-education landscape.
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