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ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue X October 2025

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Relevance of Barangay Chairperson's Competencies and

Implementation of Services

Gezel Jee S. Sumaylo., Daryl John M. Tautu-an., Milagros S. Rosacia, MPA

In Partial Fulfillment of the Requirements for the Degree Bachelor of Arts in Political Science

DOI:

https://dx.doi.org/10.47772/IJRISS.2025.910000085

Received: 06 October 2025; Accepted: 14 October 2025; Published: 05 October 2025

ABSTRACT

The Supreme Student Council (SSC) at Tangub City Global College, serving as the highest governing student

organization, plays a pivotal role in amplifying the voices of its members and undertaking services for their

welfare. This research employed a sequential explanatory mixed-method approach to assess the service quality

of the SSC. Quantitative data were collected using a modified SERVQUAL questionnaire, with 375 randomly

selected students participating. The quantitative data were analyzed using weighted techniques to quantitatively

examine and impartially interpret the data results. The overall mean service quality score for the SSC was 3.29,

indicating a fair evaluation. The SSC demonstrated good services in reliability, tangibility, and certain aspects

of assurance and empathy, but opportunities for improvement were identified in responsiveness. Following the

quantitative phase, qualitative interviews were conducted to uncover underlying factors contributing to the areas

of least satisfaction. The qualitative data were analyzed using thematic analysis, which revealed four key themes:

Poor Communication, Ineffectiveness of Social Media Platforms, Last-Minute Announcements, and Failure in

Prioritizing Student Needs. These findings highlight critical areas where the SSC's service quality could be

enhanced. Implementing the research findings, particularly focusing on improved communication, prioritizing

students, and enhancing timely and empathetic responses, has the potential to create a more positive student

body experience. These recommendations can contribute to the ongoing enhancement of the SSC's services and

strengthen its commitment to the welfare of the student community at Tangub City Global College.

Keywords: Service Quality, Supreme Student Council, student satisfaction, communication, responsiveness.

ABSTRACT

Barangay chairpersons hold a crucial role in promoting good governance and ensuring equitable service

implementation across the Philippines. This study, entitled Relevance of Barangay Chairperson's Competence

and Service Implementation investigates the relationship between chairpersons' competencies and service

implementation using Pearson's correlation test. Adopting a descriptive correlational approach, data were

gathered through questionnaires in nine selected barangays using zoning sampling targeting residents aged 18

and above. The competence of barangay chairpersons was evaluated, with direction rated as the highest area of

competence and accountability as the lowest. In terms of service implementation, health and social welfare

services were rated the highest, while the maintenance of the Katarungang Pambarangay was rated the lowest.

The Pearson's correlation coefficient (r = 0.992) underscores the critical role of competent chairpersons in service

implementation. This positive correlation resonates with Fiedler's Contingency Theory of Leadership,

emphasizing the interaction between leadership style and situational factors. Rejecting the null hypothesis

supports the alternative hypothesis, highlighting the significant association between competencies and effective

service implementation.

Keywords: Barangay Chairperson's Competencies, Implementation of Services, Accountability, Direction,

Legitimacy and Voice, Fairness, and Performance.

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THE PROBLEM AND ITS SCOPE

Background of the Study

Barangay chairpersons play a pivotal role in promoting good governance and in ensuring comparable levels of

service delivery across the Philippines. As the closest government officials to the people, they have the power

to make a real difference in the lives of their constituents. Elected by the people, barangay chairpersons are more

likely to be accountable to their constituents than officials at higher government levels. Identifying the

competencies of barangay chairpersons is a crucial step in enhancing the quality of life for all Filipinos.

The role of barangay chairpersons in shaping effective service delivery is highlighted in the study by Sumatra et

al. (2023). This reference emphasizes the pivotal impact chairpersons have on providing essential services at the

barangay level. Aquino et al. (2018) contribute insights by underlining the transformative potential of enhanced

competencies in barangay chairpersons, fostering positive changes and effective governance. Additionally,

Boysillo (2018) draw attention to the consequences of inadequate or poorly implemented services in barangays,

emphasizing that such shortcomings can lead to various socio-economic challenges, negatively impacting the

overall well-being of residents.

Tangub City's population, as reported in the 2020 Census, stands at 68,389. This population growth underscores

the importance of effective governance to address the changing needs of residents. However, this expansion also

brings complexity to governance and service delivery. Therefore, evaluating the competence of barangay

chairpersons and the efficiency of service implementation becomes essential for ensuring good governance.

Understanding the relationship between competence and service delivery is crucial for developing governance

practices that can effectively serve Tangub City's growing population.

The study aimed to identify the relevance of barangay chairpersons' competencies and the implementation of

services in selected barangays in Tangub City. It served as an eye-opener for residents concerning the

performance of current barangay leaders, assessed the basic services implemented in the barangays, and

addressed questions about the competencies of barangay chairpersons and the services they implement.

Furthermore, the study benefited the electorate by offering guidance in choosing capable individuals for the

duties and responsibilities of barangay chairpersons. Ultimately, it could be used to develop effective solutions

and enhancement plans to improve leadership and public services at the barangay level.

Theoretical Framework

This study was grounded in Fiedler's Contingency Theory of Leadership (1967), which posits that effective

leadership is contingent on adapting one's leadership style to the specific situational context. The theory

emphasizes the importance of evaluating a leader's effectiveness by considering the interplay between their

preferred leadership style and the characteristics of the situation they are navigating. In the context of barangay

chairpersons, the theory suggests that the effectiveness of their leadership style is contingent on adapting to the

specific circumstances they encounter, emphasizing the need for leaders to tailor their approach accordingly.

Expanding on this, Vroom and Yetton's research on Leadership and Decision-Making (1973) complements

Fiedler's Contingency Theory by suggesting that task-oriented or directive leadership styles may be more

appropriate in situations with clear guidelines and structured tasks. This aligns with Fiedler's assertion that leaders

should adapt their styles to match the level of task structure in a given situation.

In measuring the competence of barangay chairpersons, Bueno's study (2019) "Harmonizing Good Governance

Across Barangays in a Metropolitan Setting" on the framework established by Graham et al. (2003), which draws

upon the United Nations Development Programme (UNDP) principles. These principles include accountability

(transparency), direction (strategic vision), fairness (equity and rule of law), legitimacy, and voice (participation

and consensus orientation) and performance (Responsiveness, Effectiveness & Efficiency). Bueno's study

emphasizes the relevance of these principles as essential indicators for assessing the competence of barangay

chairpersons in the context of good governance.

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The work of Fukuyama (2018) in "Political Order and Political Decay" explores the role of accountability and the

rule of law in establishing effective governance structures. Additionally, Heywood's "Politics" (2018) emphasizes

the importance of fairness, legitimacy, and participation in democratic governance. The literatures echoes the

assertion that these principles not only define the attributes of effective governance but also provide a

comprehensive framework for evaluating the competence of leaders, including barangay chairpersons.

Expanding on Bueno's framework, Boysillo's study (2018) on the "Governance of the Barangay Chairperson in

the Municipality of Bohol" incorporates indicators outlined in Republic Act 7160, Section 17. It stipulates basic

services, focusing on specific services—Agricultural Support Services; Health and Social Welfare Services;

Maintenance of the Katarungang Pambarangay; Maintenance of the Barangay Roads, Bridges, and Water Supply

System; and Maintenance of Public Markets. Additionally, Dela Cruz et al. (2018) specifically note that effective

health and social welfare services enhance the overall quality of life in barangays by promoting health awareness

and providing crucial support to vulnerable populations. In the context of katarungang pambarangay, Mendoza

(2015) argues that this local dispute resolution mechanism is essential for maintaining peace and harmony within

the community. Furthermore, Soriano et al. (2017) shed light on the effectiveness of barangay roads in rural

development, emphasizing their crucial role in enhancing overall quality of life. Additionally, Santos et al. (2019)

emphasize that access to clean and sufficient water is a basic human right and a prerequisite for various socio-

economic activities.

Republic Act 7160 (Local Government Code of the Philippines) serves as the legal foundation for these services.

The code emphasizes the importance of local autonomy and directs local government units to undertake essential

functions, including the provision of basic services. Specifically, Section 17 delineates the responsibilities of

barangays in delivering services to their constituents.

Figure 1. Schematic Diagram of the Study

Statement of the Problem

The study examined the relevance of Barangay Chairperson's competence and implementation of services.

Notably, this study sought to answer the following:

1. What is the level of competencies of the Barangay Chairpersons as to:

1.1. Accountability (Transparency);

1.2. Direction (Strategic Vision);

1.3. Legitimacy and Voice (Participation, Consensus Orientation;

1.4. Fairness (Equity, Rule of Law); and

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1.5. Performance (Responsiveness, Effectiveness & Efficiency)?

2. What is the level of implementation of the basic services of the barangay as to:

2.1. Agricultural Support Services;

2.2. Health and Social Welfare Services;

2.3. Maintenance of the Katarungang Pambarangay;

2.4. Maintenance of the Barangay Roads, Bridges, and Water Supply System; and

2.5. Maintenance of Public Markets?

3. Is there any significant relationship between the Barangay Chairperson's competence and implementation of

services?

Hypothesis H

: There is no significant relationship between the Barangay Chairperson's competence and

implementation of services.

Hypothesis H

: There is a significant relationship between the Barangay Chairperson's competence and

implementation of services.

Significance of the Study

This study will be beneficial to the following:

Barangay Chairpersons. The investigation offers a valuable means of self-evaluation for barangay

chairpersons, facilitating the identification of both their strengths and weaknesses with regard to promoting good

governance. Such insights can empower them to refine their performance and more effectively cater to the needs

of their constituents.

Department of the Interior and Local Government (DILG). The study's findings can guide the DILG in

formulating targeted policies, guidelines, and training programs. This, in turn, can contribute to the overall

improvement of barangay chairpersons' performance and the enhancement of service delivery.

Non-government organizations (NGOs). Non-governmental organizations (NGOs) can leverage the findings

of this study to develop initiatives and interventions that aid barangay chairpersons in their efforts to foster good

governance.

Local Government Unit. The research findings can aid local government units in pinpointing the precise

training and development requisites of their barangay chairpersons. Such insights enable the establishment of

more efficient support mechanisms, consequently enhancing the overall caliber of governance at the barangay

level.

Political Science Program. Political Science Program. The study can serve as a fundamental basis for

community outreach activities within the political science program. Furthermore, it has the potential to inform

the development of training programs that are focused on promoting good governance among barangay

chairpersons and other local leaders.

Community. Through this study, residents can acquire an enhanced comprehension of the pivotal role played

by barangay chairpersons in promoting good governance. This knowledge empowers them to hold their

respective barangay officials accountable and actively participate in decision-making processes at the grassroots

level.

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Future Researchers. By providing valuable insights into the competency of barangay chairpersons regarding

good governance, this study serves as a significant point of reference for future researchers who intend to

investigate similar topics or make comparisons between different contexts and regions.

Scope and Limitations of the Study

This research focused on identifying the relevance between the competencies of barangay chairpersons and the

implementation of services. Residents from nine barangays in Tangub City, categorized by zoning sampling into

upland, highway, and coastal areas, are integral to the study. Utilizing the UNDP's Five Principles of Good

Governance to assesses leadership effectiveness.

The study also specifically focused into the level of implementation of five services—Agricultural Support

Services; Health and Social Welfare Services; Maintenance of the Katarungang Pambarangay; Maintenance of

the Barangay Roads, Bridges, and Water Supply System; and Maintenance of Public Markets—selected from

the eight outlined in Republic Act 7160, Section 17. This focused approach ensures depth within the study's

practical constraints.

Acknowledging limitations, the zoning sampling may not capture the entire barangay diversity. The study

focused only on five major services under RA 7160, excluding other mandated areas such as infrastructure and

environmental management. This limited scope provides depth but may not reflect the full range of barangay

responsibilities. These limitations are acknowledged for future researchers, recognizing that research is an

evolving endeavor.

RESEARCH METHODOLOGY

This section outlined the methodology employed to gather information for addressing the research problem. It

covered the following aspects: (a) Research Design, (b) Research Respondents, (c) Research Setting, (d)

Instrument Validation, and (e) Data Gathering Procedure.

Research Design. The research employed a descriptive-correlational research design to explore the connection

between the competencies of barangay chairpersons and the implementation of services. This methodology

measure two or more relevant variables and assess a relationship or connection between or among them (Stangor,

2019).

Research Setting. The research was carried out in Tangub City, which encompasses 55 barangays over 16,572

hectares. The study specifically targeted three barangays in each categorized area, for a total of nine barangays.

The selected barangays are San Antonio, Owayan, Sicot, Panalsalan, Balatacan, Garang, VII (Upper Polao), IV

(Saint Michael), and II (Marilou Annex). This selection was made to ensure a representative sample that captures

the diversity of the city.

Research Respondents. The respondents for the research comprised residents from the chosen nine barangays.

These residents, categorized into upland, highway, and coastal areas, were selected using zoning sampling. The

Raosoft sample size calculator was employed to determine a representative sample of 379 respondents,

proportionally allocated according to the population distribution. The selection of respondent criteria was based

on residents aged 18 and above who voluntarily participated, ensuring that participants possessed the maturity

and understanding required to provide comprehensive insights.

Based on 2020 census:

Barangays

Total Number of Residents

Percent %

Number of Respondents

Barangay San Antonio

445

Barangay Owayan

324

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Barangay Sicot

524

Barangay Panalsalan

1,222

Barangay Balatacan

1,483

Barangay Garang

1,876

Barangay VII - Upper Polao

577

Barangay IV – Saint Michael

999

Barangay II – Marilou Annex

788

Total

8,238

100%

379

Research Instrument. This study utilized two sets of questionnaires. The first set was an adopted modified

questionnaire from the research study titled “Harmonizing good governance across barangays in a metropolitan

setting” by David Cababaro Bueno (2019). The author used the questionnaire to assess the local governance of

the barangays as viewed by the barangay council members based on the five principles of good governance from

the UNDP. The researchers modified the questionnaires by adding some questions and replacing some terms to

be more appropriate. This modified questionnaire was composed of checklists used to measure the competence

of barangay Chairpersons in Tangub City. The second set of questionnaires was a researcher-made questionnaire,

composed of checklists used to identify the implementation of the basic services of the barangay in Tangub City.

Validation of Instrument. In conducting the study, the researchers submitted the adopted-modified and

researcher-made questionnaires to the adviser, program head, statistician, and editor for corrections and validity.

All comments and suggestions were integrated and incorporated into the questionnaire before it was distributed

to the respondents. Additionally, the researchers conducted a pilot testing to determine the reliability of the

questionnaires. In determining the reliability, the researchers used Cronbach’s alpha to verify the reliability of

the questionnaires and accordingly result shown a highly reliable result of α = .995.

Data Gathering Procedure. The researcher secured approval from the program head of the AB Political Science

Students program. Further, the researcher sought permission to conduct a survey among the respondents from

each barangay. To accomplish this, the researcher approached the city mayor to secure approval for the data

gathering and sought assistance from the barangay office for guidance. A furnished letter was provided for

legibility. The respondents from each barangay were instructed to answer all questions honestly, and the

researcher explained the confidentiality of the data gathered and how the questionnaires would be answered.

Data Analysis. The data findings were quantifiably analyzed and objectively interpreted using a weighted mean.

The following values were used in analyzing and interpreting the data on the level of competencies of barangay

chairpersons for good governance in the selected barangays of Tangub City.

Numerical Value

Hypothetical Mean Range

Interpretation

Implication

3.26 – 4.00

Strongly Agree

Strongly Competent

2.51 – 3.25

Agree

Competent

1.76 – 2.50

Disagree

Incompetent

1.00 – 1.75

Strongly Disagree

Strongly Incompetent

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Verbal Interpretation

4 - The respondents strongly agree to the indicators of good governance which implies that the level of

competence of the barangay chairperson on good governance is strongly competent.

3 - The respondents agree to the indicators of good governance which also implies that the level of competence

of the barangay chairperson on good governance is competent.

2 - The respondents disagree to the indicators of good governance which also implies that the level of competence

of the barangay chairperson on good governance is incompetent.

1 - The respondents strongly disagree to the indicators of good governance which also implies that the level of

competence of the barangay chairperson on good governance is strongly incompetent.

On the other hand, the following values were used to analyze and interpret the data on the level of implementation

of services in the selected barangays of Tangub City.

Numerical Value

Hypothetical Mean Range

Interpretation

Implication

3.26 – 4.00

Strongly Agree

Fully Implemented

2.51 – 3.25

Agree

Partially Implemented

1.76 – 2.50

Disagree

Minimally Implemented

1.00 – 1.75

Strongly Disagree

Not Implemented

Verbal Interpretation

4 - The respondents strongly agree with the indicators of implementation of services, which implies that the

services are fully implemented indicating complete and effective implementation.

3 - The respondents agree with the indicators of implementation of services, which implies that the services are

partially implemented suggesting efforts in implementation but falling short of complete execution.

2 - The respondents disagree with the indicators of implementation of services, which implies that the services

are minimally implemented indicating minor or limited efforts in implementation.

1 - The respondents disagree with the indicators of implementation of services, which implies that the services

are not implemented signifying a complete absence or lack of implementation.

Ethical Considerations

The principles of ethical considerations developed by Bryman and Bell (2007) were applied in this study. The

researcher prioritized respect for the respondents' dignity. Full consent was obtained from the respondents before

the study. All communications regarding the research were honest and transparent, and any affiliations, funding

sources, or conflicts of interest were reported. Any deception or exaggeration about the aims and objectives of

the research was avoided. Any misleading information and representation of data findings in a biased way was

avoided.

Definition of Terms

The following terms are defined conceptually and operationally to clarify their usage in this study.

Accountability. The obligation of public officials to transparently answer for their actions, ensuring they are

held responsible for any wrongdoing. Evaluated through transparency in decision-making, disclosure of financial

records, and responsiveness to public inquiries.

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Competence. The capability of an individual to effectively perform a task or job, involving possession of the

necessary skills, knowledge, and experience. Assessed through demonstrated leadership skills in the barangay

setting.

Consensus Orientation. Government's commitment to reaching agreements on policies and decisions through

consultation and dialogue with residents. Measured by the level of community involvement in decision-making

processes and the extent to which diverse opinions are considered.

Community Engagement. Active involvement and participation of residents in barangay activities, decision-

making processes, and community initiatives.

Direction. The overall goal or purpose of the government for the community's general welfare, indicating where

the government is headed and what it hopes to achieve. Examined by assessing the clarity and communication

of the barangay's long-term plans and objectives.

Effectiveness. The ability of governments to achieve their goals and objectives. Evaluated by the successful

accomplishment of barangay projects and programs.

Efficiency. The ability of governments to use resources effectively and deliver services to citizens in a timely

and cost-effective manner. Measured by analyzing resource allocation, project timelines, and cost-effectiveness

of services.

Fairness. The principle that all people are treated equally under the law, regardless of personal characteristics.

Assessed by examining policies and practices to ensure equitable treatment of residents in the barangay.

Good Governance. The process of governing a country or corporation characterized by accountability,

direction, fairness, legitimacy, voice, and performance. Assessed through adherence to the UNDP principles,

serving as a holistic framework for evaluating governance in the barangay.

Legitimacy. Acceptance by the people as having the right to rule, indicating that the government is perceived

as fair, just, and accountable. Measured through residents' trust and confidence in the leadership of the barangay

chairperson.

Local Autonomy. Degree of self-governance and decision-making authority granted to the barangay within the

framework of national and local laws.

Participation. Citizens' right and opportunity to be involved in decision-making and holding the government

accountable. Assessed through the level of citizen involvement in barangay meetings, consultations, and

community initiatives.

Performance. The ability of a government to deliver on promises and meet citizens' needs. Evaluated by the

successful completion of projects, provision of services, and overall impact on the community.

Responsiveness. The ability of governments to listen to citizens' needs and concerns, taking action to address

them. Measured through feedback mechanisms, response time to community issues, and adaptation to changing

circumstances.

Resource Allocation. Distribution of resources to meet the needs and priorities of the barangay, ensuring

efficient utilization.

Strategic Vision. Providing a clear direction for the entire community and ensuring effective use of resources.

Assessed by the articulation and implementation of long-term plans and initiatives that align with community

needs.

Transparency. The openness and accessibility of information about government operations, providing easy

access to details such as budgets, contracts, and laws. Examined through the availability of information on

barangay decisions, financial transactions, and governance processes.

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Voice. Representation of the will of the people, allowing them to express opinions and concerns through

elections, protests, and civic engagement. Assessed by the degree of resident participation in community

assemblies, and civic activities.

Presentation, Analysis, And Interpretation Of Data

This chapter presents the data gathered on the Relevance of Barangay Chairpersons' Competencies and

Implementation of Services. This includes the level of competencies of the Barangay Chairpersons in terms of

the Five Principles of Good Governance as an indicator. It also includes the implementation of the basic services

of the barangay stated in Section 17 of the Local Government Code of 1991 (RA 7160). The chapter explores

whether there is a significant relationship between the Barangay Chairperson's competence and the

implementation of services, presented through tables.

Table 1 Barangay Chairperson Competencies in Terms of Accountability (Transparency)

Indicators

Mean

Interpretation

1.Records of barangay government transactions including budget and

expenditures are readily available to the public

2.57

Agree

2. Promotes openness of government actions, decision-making process, and

consultative process among all stakeholders.

2.53

Agree

3. Exhibits with full disclosure of whole budgeting process and post approved

budget in all conspicuous places in Barangay.

2.51

Agree

4. Holds regular barangay assembly to discuss the budgetary plans and hear the

related concerns of the constituents.

2.50

Disagree

5. Engages in regular communications through a variety of channels to keep the

public up-to-date on agency activities.

3.29

Strongly Agree

Grand Mean

2.68

Agree

Table 1 presents an analysis of barangay chairperson competencies in terms of accountability. The highest mean

score is found in Indicator 5 (3.29), indicating strong agreement that regular communication channels are used

to update the public on agency activities. Conversely, the lowest mean score is in Indicator 4 (2.50), reflecting

disagreement with the holding of regular barangay assemblies. These results suggest that while barangay

chairpersons are generally perceived as competent, the low score for holding regular assemblies highlights a

significant gap.

Transparency in local governance is crucial for building trust and ensuring effective public service delivery.

Santos (2016) emphasizes that transparency initiatives at the barangay level, such as public access to financial

documents and open decision-making processes, significantly enhance public trust and participation. Moreover,

Brillantes and Fernandez (2020) argue that regular and transparent communication from barangay officials to

their constituents is fundamental in maintaining accountability and promoting community engagement.

Table 2 Barangay Chairperson Competencies in Terms of Direction (Strategic Vision)

Indicators

Mean

Interpretation

1. Adopts short term and long-term barangay development plan/ program.

3.24

Agree

2. Has a long-term perspective on good governance along with a sense of

what is needed to promote it.

3.21

Agree

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3. Government programs are goal-oriented and emphasize the importance of

setting goals in any projects.

3.28

Strongly Agree

4. Promotes human development, and encourages and supports any new

learning programs.

3.31

Strongly Agree

5. Continues previous projects that are beneficial to many regardless

of any political difference.

2.53

Agree

Grand Mean

3.11

Agree

Table 2 provides an analysis of barangay chairperson competencies focusing on strategic vision and direction.

The highest mean scores are found in Indicators 4 and 3, both receiving a strong consensus, indicating that the

Chairperson promotes human development, encourages new learning programs, and ensures government

programs are goal-oriented. Conversely, the indicator "continues previous projects that are beneficial to many

regardless of any political difference" received a lower mean of 2.53. The results suggest that while barangay

chairpersons are generally perceived as competent in promoting human development and goal-oriented programs,

there is a need to focus more on continuity and sustainability of beneficial projects regardless of political

differences.

Effective strategic vision and direction are critical for local governance. According to Collins and Porras (2019),

visionary leadership is essential for the long-term success and sustainability of organizations. Visionary leaders

create compelling visions that provide direction and inspire commitment. Furthermore, Hamel and Prahalad

(2022) emphasize the importance of strategic intent in guiding organizations towards their long-term objectives,

ensuring that all actions are aligned with the overarching vision.

Table 3 Barangay Chairperson Competencies in Terms of Fairness (Equity, Fairness of Law)

Indicators

Mean

Interpretation

1. Practices of equal access to primary health, education, sanitation, and basic

infrastructure.

2.97

Agree

2. Gender-sensitive issues and concerns are being held objectively, promptly, and

diligently.

2.28

Disagree

3. Existing policies rules and regulations of the barangay are objectively and

impartially enforced.

2.84

Agree

4. Guarantees property and personal rights for social stability

2.71

Agree

5. Promptly acts against crimes and violence in the barangay

3.31

Strongly Agree

Grand Mean

2.82

Agree

The analysis reveals several insights into the competencies of barangay chairpersons regarding fairness, equity,

and the administration of the law. Firstly, indicator 5 received the highest mean score of 3.31, indicating a strong

consensus that the chairperson promptly acts against crimes and violence in the barangay. However, there are

areas of concern highlighted by the data, notably Indicator 2, which received a mean score of 2.28, indicating

disagreement regarding the gender-sensitive handling of issues and concerns. The results suggest that while

barangay chairpersons are perceived as competent in maintaining law and order, there is a critical need to address

gender sensitivity in their handling of issues. Fairness and equity are fundamental principles in effective

governance.

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According to Rawls (2020), a just society must ensure fairness in the distribution of rights and duties, providing

equal opportunities for all its members. This principle is echoed by Fraser (2019), who highlights the importance

of participatory parity, ensuring that all individuals have an equal voice in decision-making

Table 4 Barangay Chairperson Competencies in Terms of Legitimacy and Voice (Participation, Consensus

Orientation)

Indicators

Mean

Interpretation

1. Exercises existing policies and programs of the local government to encourage

the participation of the civil society in the development process of the barangay.

3.38

Strongly Agree

2. Encourages civil society and private sector involvement for increasing

employment opportunities in the Barangay.

2.54

Agree

3. Uses mass media for public consensus on major important and strategic

decisions.

2.21

Disagree

4. Consults with the different stakeholders through public functions regarding

issues affecting the community.

3.40

Strongly Agree

5. Mediates differing interests to reach a broad consensus on what is in the best

interest of the group and, where possible, on policies and procedures.

3.17

Agree

Grand Mean

2.94

Agree

Table 4 presents an analysis of barangay chairperson competencies concerning legitimacy, voice, and

participation. Notably, indicators 1 and 4 received the highest mean scores, with both scoring above

3.0, indicating strong consensus. The respondents strongly agree that the chairperson actively

encourages civil society participation in the development process and consults with stakeholders

through public functions to address community issues. However, Indicator 3 received a lower mean

score of 2.21, indicating disagreement regarding the use of mass media for public consensus on major

decisions.

The findings suggest that while barangay chairpersons are competent in engaging civil society and

consulting stakeholders, there is a significant gap in using mass media to achieve public consensus on

major decisions. Legitimacy and voice are critical components of effective governance. According to

Beetham (2022), legitimacy is essential for ensuring that authority is recognized and accepted by the

public, which is achieved through transparent and inclusive decision-making processes. Similarly,

Gaventa (2021) emphasizes the importance of creating spaces for citizen participation, arguing that

inclusive participation enhances the credibility and accountability of gover nance structures.

Table 5 Barangay Chairperson Competencies in Terms of Performance (Responsiveness, Effectiveness &

Efficiency)

Indicators

Mean

Interpretation

1. Practices mechanisms to listen, address and act on public grievances and

views.

3.22

Agree

2. Promotes self-employment for the urban poor communities by providing

workshops and training that will cultivate ones’ capacities.

2.38

Disagree

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3. Determines the needs and aspirations of residents through regular

assemblies/ consultations.

2.51

Agree

4. Mobilizes involvement of residents for the development of the barangay.

2.97

Agree

5. Observes cleanliness in the barangay.

3.25

Agree

Grand Mean

2.87

Agree

Table 5 presents an analysis of barangay chairperson competencies in terms of performance, focusing

on responsiveness, effectiveness, and efficiency. Notably, indicators 1 and 5 received mean scores

above 3.0, indicating strong agreement. Respondents agree that the chairperson practices mechanis ms

to address public grievances and observes cleanliness within the barangay. However, Indicator 2

received a lower mean score of 2.38, indicating disagreement regarding the promotion of self -

employment for urban poor communities through workshops and training. The findings suggest that

while barangay chairpersons are effective in addressing public grievances and maintaining cleanliness,

there is a significant gap in promoting self-employment and providing training for urban poor

communities.

Performance, responsiveness, and efficiency are critical for effective governance. According to

Denhardt (2019), responsiveness in public administration is essential for meeting the needs of citizens

and ensuring efficient service delivery. Furthermore, Osborne and Gaeb ler (2020) highlight the

importance of entrepreneurial governance, which encourages innovation and proactive problem -

solving to enhance efficiency. Additionally, Frederickson (2020) emphasizes that effective

governance involves a commitment to addressing social issues, such as unemployment, through

targeted policy interventions and community-based programs.

Table 6 Results in the Level of Barangay Chairperson’s Competence

Indicators

Mean

Interpretation

1. Accountability

2.68

Agree

2. Direction

3.12

Agree

3. Fairness

2.82

Agree

4. Legitimacy

2.94

Agree

Performance

2.87

Agree

Grand Mean

2.88

Agree

Table 6 presents a comprehensive assessment of the barangay chairperson's competence. The results

reflect that respondents perceive the barangay chairperson as competent in areas such as

accountability, direction, fairness, legitimacy, and performance. The grand mean of 2.88 further

supports this positive evaluation, reflecting an overall agreement with the chairperson's competence.

These results indicate a favorable perception of the chairperson's competence. The findings suggest

that the barangay chairperson is perceived as competent across various dimensions of governance.

Competence in governance is essential for promoting the general welfare of the people at the

grassroots level. According to Boysillo (2017), good governance in the barangay is crucial for

maximizing opportunities for individuals to realize their full potential and promoting the general

welfare of the community. Furthermore, as emphasized by Behn (2021), competence in governance

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involves not only technical skills but also effective leadership and the ability to inspire trust and

confidence among stakeholders.

Table 7 Services Implemented in Terms of Agricultural Support Ser vices

Indicators

Mean

Interpretation

1. Distributing planting / farming / fishing materials and / or equipment.

3.24

Agree

2. Operating post-harvest facilities such as crop dryers, slaughterhouses, or

fish processing facilities.

2.31

Disagree

3. Accessible farm harvest buying / trading stations.

3.21

Agree

Grand Mean

2.92

Agree

Table 7 assesses agricultural support services implementation. Indicator 1 scores high (3.24),

indicating effective distribution of materials. However, Indicator 2 scores lower (2.31), suggesting

shortcomings in post-harvest facilities. Overall, the grand mean of 2.92 shows general agreement,

emphasizing the need for improvement in post-harvest operations to fully benefit from these services.

The importance of effective infrastructure for agricultural advancement is widely recognized in the

literature. As highlighted by Mazibuko et al. (2020), access to physical facilities is crucial for

enhancing agricultural productivity and increasing agricultural revenues. Additionally, Segun et al.

(2008) emphasize the role of infrastructure development in improving ma rket access and reducing

post-harvest losses, ultimately contributing to food security and economic development.

Table 8 Services Implemented in Terms of Health and Social Welfare Services

Indicators

Mean

Interpretation

1. Accessible Pre-natal or post-natal or Childbirth Services.

3.21

Agree

2. Having free general consultation or access to secondary and tertiary

health care.

3.25

Agree

3. Availability of day care centers.

3.45

Strongly Agree

Grand Mean

3.30

Strongly Agree

Table 8 assesses implemented health and social welfare services. Indicator 3, availability of day care

centres, scores highest (3.45). Additionally, Indicators 1 and 2, accessible pre/post -natal services and

free healthcare access, respectively, both score above 3.0, showing agreement. Overall (grand mean:

3.30), respondents overwhelmingly support these services. The findings indicate successful provision

of essential health and social welfare services to residents, as perceived positively by respondents.

Health and social welfare support are essential components of effective governance, prioritizing the

well-being of constituents. As emphasized by Figliola (2023), public health should be a primary focus

for local government officials, as it directly impacts the safety and well-being of communities.

Additionally, Kickbusch and Gleicher (2022) highlight the importance of a comprehensive approach

to health governance, which involves not only healthcare delivery but also addressing social

determinants of health and promoting health equity.

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Table 9 Services Implemented in Terms of Maintenance of the Katarungang Pambarangay

Indicators

Mean

Interpretation

1. Accessible barangay justice center.

3.25

Agree

2. Establishing clear and transparent guidelines and procedures for filing

complaints, scheduling mediation sessions, and issuing decisions.

2.52

Agree

3. Efficient case management and record keeping.

2.24

Disagree

Grand Mean

2.67

Agree

Table 9 presents an evaluation of services implemented in terms of the maintenance of the

Katarungang Pambarangay. The data reveals that indicator 1, concerning the accessibility of the

barangay justice center, received a mean score of 3.25. However, Indic ator 3, relating to efficient case

management and record-keeping, received a lower mean score of 2.24, suggesting disagreement. The

findings suggest that while there is generally positive perception regarding the accessibility of the

barangay justice center, there is room for improvement in efficient case management and record -

keeping processes

The Katarungang Pambarangay system plays a crucial role in promoting harmony and resolving

conflicts at the grassroots level. According to Acbay et al. (2021), the Barangay Justice System serves

as a social development intervention to promote harmony between families and communities. It

provides citizens with the opportunity to resolve disputes with the support of the barangay captain and

the Lupon. Furthermore, as highlighted by Villarin (2019), the Katarungang Pambarangay system

embodies the principles of restorative justice, emphasizing reconciliation and community involvement

in resolving conflicts.

Table 10 Services Implemented in Terms of Maintenance of the Barangay Roads, Bridges, and Water Supply

System

Indicators

Mean

Interpretation

1. Ensuring proper drainage along the roads.

2.57

Agree

2. Undertaking the necessary repairs of the roads and bridges.

3.21

Agree

3. Ensuring the accessibility of the water supply system throughout the

community and meets the needs of the barangay residents.

2.51

Agree

Grand Mean

2.76

Agree

In Table 10, the indicator with the highest mean score is Indicator 2, which focuses on "undertaking

the necessary repairs of the roads and bridges," with a mean score of 3.21, interpreted as "agree." This

suggests strong agreement among respondents regarding the effectiveness of road and bridge repair

efforts. On the other hand, the indicator with the lowest mean score is Indicator 3, w hich pertains to

"Ensuring the accessibility of the water supply system," with a mean score of 2.51. The findings

suggest that while barangay officials are perceived as effective in undertaking repairs of roads and

bridges, there is a significant gap in ensuring the accessibility of the water supply system.

As outlined in the Local Government Code of 1991, LGUs are tasked with ensuring the delivery of

basic services, including water supply systems (Republic of the Philippines, 1991). However, despite

these mandates, challenges persist in ensuring universal access to safe water. Recognizing these

challenges, the national government has been actively supporting LGUs in closing the infrastructure

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gap in water services. Velasco et al. (2020) highlight the efforts of the national government in

providing assistance to LGUs to improve water infrastructure and services, particularly in underserved

areas.

Table 11 Services Implemented in Terms of Maintenance of Public Markets

Indicators

Mean

Interpretation

1. Ensuring the public market provides a diverse array of products essential

for daily living.

3.24

Agree

2. Well-maintained individual vendor stalls, proper waste disposal, and

adherence to health and safety standards.

2.76

Agree

3. Ensuring that all vendors and the public market itself possess and display

current and valid legal permits.

2.53

Agree

Grand Mean

2.84

Agree

In Table 11, the indicator with the highest mean score is Indicator 1, which focuses on "Ensuring the

public market provides a diverse array of products essential for daily living," with a mean score of

3.24. This suggests strong agreement among respondents regarding the effectiveness of ensuring the

availability of essential products in the public market. Conversely, the indicator with the lowest mean

score is Indicator 3, which pertains to "Ensuring that all vendors and the public market itself possess

and display current and valid legal permits," with a mean score of 2.53. The findings suggest that

while there is generally a positive perception of the public market's effectiveness in providing essential

products, there are challenges related to regulatory compliance and permitting processes.

The Code on Sanitation of the Philippines (P.D. 856, 1975) and its Implementing Rules and

Regulations govern the construction and maintenance of public markets, emphasizing the importance

of cleanliness, sanitation, safety, and efficiency. Additionally, as highlighted by Castro (2019), well-

maintained public markets play a crucial role in promoting economic activity, providing essential

goods to communities, and fostering social cohesion.

Table 12 Results in the Level of Implementation of Services

Indicators

Mean

Interpretation

1. Agricultural Support Services;

2.92

Agree

2. Health and Social Welfare Services

3.30

Strongly Agree

3. Maintenance of the Katarungang Pambarangay

2.67

Agree

4. Maintenance of the Barangay Roads, Bridges, and Water Supply System

2.76

Agree

5. Maintenance of Public Markets

2.84

Agree

Grand Mean

2.90

Agree

In Table 12, the indicator with the highest mean score is Indicator 2, which focuses on "Health and

Social Welfare Services," with a mean score of 3.30. On the other hand, the indicator with the lowest

mean score is Indicator 3, which pertains to "Maintenance of the Katarungang Pambarangay," with a

mean score of 2.67, interpreted as "Agree." While still indicative of agreement, the lower mean score

suggests that respondents may have slightly less confidence in the effectiveness of maintaining the

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Katarungang Pambarangay compared to other services. The findings highlight the importance of

ensuring the effective implementation of basic services in the barangay. While respondents generally

perceive the delivery of health and social welfare services positively, the lower score for the

maintenance of the Katarungang Pambarangay suggests a need for improvement in this area. Effective

implementation of basic services is crucial for promoting the well-being and quality of life of barangay

residents.

Local Government Units (LGUs) play a crucial role in ensuring the provision of basic services to their

residents. As mandated by law, LGUs are responsible for promoting health and safety, social justice,

employment, peace and order, and the overall well-being of their inhabitants (Mindanews, 2018).

Furthermore, as highlighted by Blair and Carroll (2018), effective implementation of basic services is

essential for fostering social cohesion, economic development, and overall community well -being.

Table 13 Results in Testing the Significant Relationship between the Barangay Chairperson’s Competence and

the Level of Implementation of Services

Variables

Pearsonsr

Description

p-value

Interpretation

Implementation of Services

Barangay Chairperson’s Competence

.992

Very High Correlation

<.001

Highly Significant

Table 13 displays the results of examining the significant relationship between the implementation of

services and the Barangay Chairperson's competence. The Pearson correlation coefficient (r) stands at

.992, indicating a very high correlation between these variables. Pearson’s correlation coefficient was

used to show the relationship of the independent variables (Barangay Chairperson's competence) with

the dependent variable (implemented basic services in the barangay).

The very high correlation suggests a robust, positive linear relationship – as the competence of

Barangay Chairpersons increases, there is a notable enhancement in the implementation of services,

and conversely, a decrease in competence correspo nds to a decrease in service implementation. This

underlines the critical role of competent Barangay Chairpersons in positively influencing the

successful implementation of services within barangays. Conversely, it implies that the presence of

an incompetent Barangay Chairperson may hinder or decrease the effectiveness of service

implementation.These findings emphasize the vital connection between leadership competence and

the overall well-being of community services.

These findings find support in Zakaria's (2012) work, which emphasizes that a competent leader, as

reflected in the Barangay Chairperson's competence, is crucial for effective service implementation.

SUMMARY OF FINDINGS, CONCLUSION, AND RECOMMENDATIONS

This chapter presents the summary of findings, conclusions, and recommendation based on the results in Chapter

Summary of Findings

The study, titled "Relevance of Barangay Chairpersons' Competencies and Implementation of

Services," aimed to assess the relationship between barangay chairper sons' competence and their

implementation of services. The research involved 379 residents aged 18 and above from nine

barangays in Tangub City, utilizing a descriptive-correlational research design. Survey questionnaires

were adopted and modified, along with research-made questionnaires, to gather data.

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The competence of barangay chairpersons was evaluated across various indicators of good

governance, with Direction receiving the highest mean score of 3.12, indicating strong competence,

while Accountability recorded the lowest mean score of 2.68, indicating slightly lower competence. In

some areas showing stronger performance than others. Specifically, Health and Social Welfare

Services received a high mean score of 3.30, indicating strong implementation, while Maintenance of

the Katarungang Pambarangay had a lower mean score of 2.67, indicating slightly lower

implememtation.

The study revealed a very high positive correlation (r = 0.992) between competent barangay

chairpersons and successful service implementation, underscoring the critical role of leadership

competence in community well-being. The rejection of the null hypothesis supported the alternative

hypothesis, confirming the significant association between barangay chairpersons' competencies and

effective service implementation.

Conclusions

The evaluation of barangay chairpersons' competencies reveals overall competence, with certain areas

exhibiting stronger competence than others. Specifically, "Direction" demonstrates strong

competence, while "Accountability" show slightly lower but still competent performance.

In terms of service implementation, basic services in the barangay are implemented. Service s like

"Health and Social Welfare Services" are implemented, albeit with slightly lower performance in areas

like "Maintenance of the Katarungang Pambarangay" and "Maintenance of the Barangay Roads,

Bridges, and Water Supply System.

The rejection of the null hypothesis corroborates a significant positive relationship, affirming the

alternative hypothesis. In conclusion, competent barangay chairpersons significantly correlate with

the effective implementation of services, emphasizing the indispensable link b etween leadership

competence and community well-being in line with Fiedler's contingency theory.

Although the quantitative results provide strong evidence of correlation between barangay chairperson

competencies and service implementation, the absence of qualitative data limits a deeper

understanding of the contextual and behavioral aspects of governance. Incorporating qualitative

perspectives such as residents’ experiences, interviews with barangay officials, or focus group

discussions would offer richer insights into how leadership styles, community dynamics, and

situational factors influence governance performance. Meanwhile, results can inform DILG training

programs by targeting competency gaps such as accountability and gender sensitivity. Future resea rch

could employ longitudinal designs to track competency improvements after interventions.

Recommendations

The purpose of this study is to examine the correlation between the competencies of barangay chairpersons and

the implementation of services since this will serve as basis in creating programs that is relevant and beneficial

to all the citizen in Tangub including LGU and other offices. That is why the researcher would like to make the

following recommendations:

Barangay Chairpersons. Barangay chairpersons can initiate an open forum during barangay assembly

to better understand residents' needs and concerns, fostering a more responsive and accountable

leadership approach.

Department of the Interior and Local Government (DILG). DILG can contribute to enhancing the

capacity of barangay chairpersons by fostering partnerships with local academic institutions.

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Non-Government Organizations (NGOs). NGOs can organize community forums, provide grants for

innovative projects, and facilitate citizen monitoring groups, which can empower communities to

actively participate in governance processes.

Local Government Units (LGUs). LGUs can allocate resources for capacity-building programs

tailored to the needs of barangay officials.

Academic Institutions. Academic institutions can contribute by collaborating with LGUs to conduct

action research projects and offering certificate programs in local governance.

Community. Residents should exercise their civic duty by voting wisely in barangay elections,

continuing to actively participate in barangay assemblies, and providing constructive feedback on

governance practices.

Future Researchers. Future researchers may utilize the data gathered in this study for further analysis

and exploration ands encouraged to adopt a mixed-methods approach that integrates qualitative

techniques such as interviews and focus group discussions to supp lement quantitative findings and

capture the underlying factors influencing governance practices.

Dedication

We humbly acknowledge and give thanks to Almighty God, acknowledging His divine guidance during this

research journey. We are incredibly grateful to our family members, the Tautu-an and Sumaylo families, for

being our pillar of support during this academic journey.

Our profound gratitude is extended to our outstanding advisers, whose guidance and wisdom have influenced

the direction of our study. We are truly appreciative of his wisdom sharing and the crucial direction that he has

given us.

We also thank Ma'am Lieza Yazmin Banaag, the assistant dean, for her assistance and encouragement, which

were invaluable in helping us navigate the challenges of our academic endeavor.

We are grateful to our research instructor, Sir Jay Mar Requina, for his commitment to intellectual development.

His advice has been an important motivating factor in the creation of this thesis.

ACKNOWLEDGEMENT

We would like to express our sincere gratitude to Mr. Eldie J. Bulajao and Milagros S. Rosacia, our respected

adviser, whose constant support and knowledgeable advice have been invaluable during this study endeavor.

This thesis's direction and quality have been greatly impacted by his commitment to mentoring and forming our

understanding.

We also would like to sincerely thank Ma'am Lieza Yazmin Banaag and Sir Jay Mar Requina for their

unwavering support and insightful advice. The accomplishment of the process was made possible in large part

by their dedication to creating a supportive learning environment.

A particular thanks goes out to Ma'am Jennifer Padilla, whose careful attention to detail and helpful criticism

considerably enhanced this thesis's coherence and clarity. We also thank Mr. Clint Joy M. Quije and the

distinguished panelists, Ma'ams Darfe Dando, Ma'am Rogielou P. Andam, and Ma'am Preachy Mae S. Esin, for

their insightful criticism that helped us improve and develop our ideas.

We are incredibly grateful to our family for their unwavering understanding and support. Their support gave us

the emotional stability we needed to go over the difficulties of this academic endeavor.

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To our classmates and friends, their camaraderie and shared experiences have been a source of motivation and

joy. The exchange of ideas and collaborative spirit within our academic community has truly enriched our

learning experience.

Lastly, we offer our sincere gratitude to God for his direction, fortitude, and blessings during this research

undertaking. This thesis is the result of teamwork, and we are appreciative of everyone whose contributions have

been recognized in this acknowledgment for their significant work.

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APPENDICES

Appendix A

Letter of Certification

Appendix B

Letter to the Barangays

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Appendix C

Informed Consent Form

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Appendix D

Similarity Checking

Appendix E

Tally (Barangay Chairperson’s Competencies)

“Relevance Of Barangay Chairperson's Competencies And Implementation Of Services”

Tally Results of The Survey Questionnaires:

Legend:

A - Accountability

D – Direction

LV- Legitimacy and Voice

F - Fairness

P - Performance

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

14.0

Disagree

113

29.8

43.8

Agree

153

40.4

84.2

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Strongly Agree

15.8

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

18.2

Disagree

115

30.3

48.5

Agree

120

31.7

80.2

Strongly Agree

19.8

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

15.3

Disagree

124

32.7

48.0

Agree

141

37.2

85.2

Strongly Agree

14.8

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

14.5

Disagree

125

33.0

47.5

Agree

151

39.8

87.3

Strongly Agree

12.7

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

5.0

Disagree

10.3

15.3

Agree

134

35.4

50.7

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Strongly Agree

187

49.3

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

6.3

Disagree

5.5

11.9

Agree

173

45.6

57.5

Strongly Agree

161

42.5

100.0

Total

379

100.0

Frequency

Percent

Valid

Percent

Cumulative Percent

Valid

Strongly Disagree

3.2

Disagree

17.2

20.3

Agree

131

34.6

54.9

Strongly Agree

171

45.1

100.0

Total

379

100.0

Frequency

Percent

Valid

Percent

Cumulative Percent

Valid

Strongly Disagree

4.7

Disagree

9.0

13.7

Agree

149

39.3

53.0

Strongly Agree

178

47.0

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

2.9

Disagree

6.1

9.0

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Agree

179

47.2

56.2

Strongly Agree

166

43.8

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

16.1

Disagree

144

38.0

54.1

Agree

21.9

76.0

Strongly Agree

24.0

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

4.5

Disagree

111

29.3

33.8

Agree

116

30.6

64.4

Strongly Agree

135

35.6

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

17.7

Disagree

171

45.1

62.8

Agree

108

28.5

91.3

Strongly Agree

8.7

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

4.7

Disagree

120

31.7

36.4

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Agree

143

37.7

74.1

Strongly Agree

25.9

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

2.9

Disagree

170

44.9

47.8

Agree

114

30.1

77.8

Strongly Agree

22.2

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

2.1

Disagree

10.0

12.1

Agree

158

41.7

53.8

Strongly Agree

175

46.2

100.0

Total

379

100.0

LV1

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

2.1

Disagree

8.2

10.3

Agree

147

38.8

49.1

Strongly Agree

193

50.9

100.0

Total

379

100.0

LV2

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

9.8

Disagree

161

42.5

52.2

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Agree

118

31.1

83.4

Strongly Agree

16.6

100.0

Total

379

100.0

LV3

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

18.2

Disagree

199

52.5

70.7

Agree

19.0

89.7

Strongly Agree

10.3

100.0

Total

379

100.0

LV4

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.8

Disagree

7.4

9.2

Agree

151

39.8

49.1

Strongly Agree

193

50.9

100.0

Total

379

100.0

LV5

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

2.4

Disagree

20.3

22.7

Agree

133

35.1

57.8

Strongly Agree

160

42.2

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.8

Disagree

16.9

18.7

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Agree

146

38.5

57.3

Strongly Agree

162

42.7

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

13.5

Disagree

193

50.9

64.4

Agree

19.0

83.4

Strongly Agree

16.6

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

7.7

Disagree

177

46.7

54.4

Agree

120

31.7

86.0

Strongly Agree

14.0

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.8

Disagree

121

31.9

33.8

Agree

125

33.0

66.8

Strongly Agree

126

33.2

100.0

Total

379

100.0

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

2.9

Disagree

11.1

14.0

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Agree

165

43.5

57.5

Strongly Agree

161

42.5

100.0

Total

379

100.0

Appendix F

Tally (Implementation of Services)

“Relevance Of Barangay Chairperson's Competencies And Implementation Of Services”

Tally Results of The Survey Questionnaires:

Legend:

ASS - Agricultural Support Services

HSWS - Health and Social Welfare Services

MKP - Maintenance of the Katarungang Pambarangay

MBRBWS -Maintenance of the Barangay Roads, Bridges, and Water Supply System.

MPM - Maintenance of Public Markets

ASS1

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.8

Disagree

14.2

16.1

Agree

157

41.4

57.5

Strongly Agree

161

42.5

100.0

Total

379

100.0

ASS2

Frequen

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

13.5

Disagree

197

52.0

65.4

Agree

23.7

89.2

Strongly Agree

10.8

100.0

Total

379

100.0

ASS3

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Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.8

Disagree

14.5

16.4

Agree

167

44.1

60.4

Strongly Agree

150

39.6

100.0

Total

379

100.0

HSWS1

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.8

Disagree

14.5

16.4

Agree

166

43.8

60.2

Strongly Agree

151

39.8

100.0

Total

379

100.0

HSWS2

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.6

Disagree

15.3

16.9

Agree

150

39.6

56.5

Strongly Agree

165

43.5

100.0

Total

379

100.0

HSWS3

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.1

Disagree

4.7

5.8

Agree

163

43.0

48.8

Strongly Agree

194

51.2

100.0

Total

379

100.0

MKP1

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Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.8

Disagree

14.2

16.1

Agree

154

40.6

56.7

Strongly Agree

164

43.3

100.0

Total

379

100.0

MKP2

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

10.0

Disagree

165

43.5

53.6

Agree

116

30.6

84.2

Strongly Agree

15.8

100.0

Total

379

100.0

MKP3

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

17.7

Disagree

184

48.5

66.2

Agree

25.6

91.8

Strongly Agree

8.2

100.0

Total

379

100.0

MBRBWS1

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

15.6

Disagree

109

28.8

44.3

Agree

144

38.0

82.3

Strongly Agree

17.7

100.0

Total

379

100.0

MRBWS2

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Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

1.8

Disagree

15.3

17.2

Agree

159

42.0

59.1

Strongly Agree

155

40.9

100.0

Total

379

100.0

MRBWS3

Frequency

Percent

Valid Percent

Cumulative

Percent

Valid

Strongly Disagree

7.9

Disagree

177

46.7

54.6

Agree

120

31.7

86.3

Strongly Agree

13.7

100.0

Total

379

100.0

MPM1

Frequency

Percent

Valid Percent

Cumulative

Percent

Valid

Strongly Disagree

1.6

Disagree

15.3

16.9

Agree

154

40.6

57.5

Strongly Agree

161

42.5

100.0

Total

379

100.0

MPM2

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

2.9

Disagree

161

42.5

45.4

Agree

113

29.8

75.2

Strongly Agree

24.8

100.0

Total

379

100.0

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MPM3

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

16.4

Disagree

143

37.7

54.1

Agree

21.6

75.7

Strongly Agree

24.3

100.0

Total

379

100.0

Appendix G

Photo Operation

Appendix H

Questionnaire

Tangub City Global College

Maloro, Tangub City

Relevance Of Barangay Chairperson's Competencies And Implementation Of Services

Survey Questionnaire

Name (Optional): _________________________________ Date: ______________

Barangay: _______________________________________

I. Please check the box that corresponds to your response to each of the following statements.

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4 – Strongly Agree 3 – Agree 2 – Moderately Disagree 1 – Disagree

Accountability (Transparency)

1. Records of barangay government transactions including budget and

expenditures are readily available to the public.

2. Promotes openness of government actions, decision-making process, and

consultative process among all stakeholders.

3. Exhibits with full disclosure of whole budgeting process and post approved

budget in all conspicuous places in Barangay.

4. Holds regular barangay assembly to discuss the budgetary plans and hear the

related concerns of the constituents.

5. Engages in regular communications through a variety of channels to keep the

public up-to-date on agency activities.

Direction (Strategic Vision)

1. Adopts short term and long-term barangay development plan/ program.

2. Has a long-term perspective on good governance along with a sense of what is

needed to promote it.

3. Government programs are goal-oriented and emphasize the importance of setting

goals in any projects.

4. Promotes human development, and encourages and supports any new learning

programs.

5. Continues previous projects that are beneficial to many regardless of any political

difference.

Fairness (Equity, Rule of Law)

1. Practices of equal access to primary health, education, sanitation, and basic

infrastructure.

2. Gender-sensitive issues and concerns are being held objectively, promptly, and

diligently.

3. Existing policies rules and regulations of the barangay are objectively and

impartially enforced.

4. Guarantees property and personal rights for social stability.

5. Promptly acts against crimes and violence in the barangay.

Legitimacy and Voice (Participation, Consensus Orientation)

1. Exercises existing policies and programs of the local government to encourage

the participation of the civil society in the development process of the barangay.

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2. Encourages civil society and private sector involvement for increasing

employment opportunities in the Barangay.

3. Uses mass media for public consensus on major important and strategic decisions.

4. Consults with the different stakeholders through public functions regarding

issues affecting the community.

5. Mediates differing interests to reach a broad consensus on what is in the best

interest of the group and, where possible, on policies and procedures.

Performance (Responsiveness, Effectiveness & Efficiency)

1. Practices mechanisms to listen, address and act on public grievances and views.

2. Promotes self-employment for the urban poor communities by providing

workshops and training that will cultivate ones’ capacities.

3. Determines the needs and aspirations of residents through regular

assemblies/consultations.

4. Mobilizes involvement of residents for the development of the barangay.

5. Observes cleanliness in the barangay.

II. Please check the box that corresponds to your response to each of the following statements.

4 – Strongly Agree 3 – Agree 2 – Moderately Disagree 1 – Disagree

Agricultural Support Servi ces

1. Distributing planting / farming / fishing materials and or equipment.

2. Operating post-harvest facilities such as crop dryers, slaughterhouses, or fish

processing facilities.

3. Accessible farm harvest buying/trading stations.

Health and Social Welfare Services

1. Accessible Pre-natal or post-natal or Childbirth Services.

2. Having free general consultation or access to secondary and tertiary health care.

3. Availability of day care centers.

Maintenance of the Katarungang Pambarangay (KP)

1. Accessible barangay justice center.

2. Establishing clear and transparent guidelines and procedures for filing complaints,

scheduling mediation sessions, and issuing decisions.

3. Efficient case management and record keeping.

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Maintenance of the Barangay Roads, Bridges, and Water Supply System

1. Ensuring proper drainage along the roads.

2. Undertaking the necessary repairs of the roads and bridges.

3. Ensuring the accessibility of the water supply system throughout the community

and meets the needs of the barangay residents.

Services Implemented in Terms of Maintenance of Public Markets

1. Ensuring the public market provides a diverse array of products essential for daily

living.

2. Well-maintained individual vendor stalls, proper waste disposal, and adherence to

health and safety standards.

3. Ensuring that all vendors and the public market itself possess and display current

and valid legal permits.

Tangub City Global College

Maloro, Tangub City

Relevance Of Barangay Chairperson's Competencies And Implementation Of Services

Survey Questionnaire

Translation in Cebuano

Ngalan: _________________________________________ Petsa: ______________

Barangay: _______________________________________

I. Palihog ug butang ug check sa kahon nga imohang tubag

4 – Muoyon kaayo 3 – Muoyon 2 – medyo dili uyon 1 – Dili muoyon

Accountability (Transparency)

1. Ang mga rekord sa mga transaksyon sa gobyerno sa barangay lakip na ang

budget ug mga galastohan kay daling makuha sa publiko.

2. Nagpasiugda sa pagkabukas sa mga aksyon sa gobyerno, proseso sa

paghimog desisyon, ug proseso sa pagkonsulta sa tanang stakeholders.

3. Mga eksibit nga adunay bug-os nga pagbutyag sa tibuok proseso sa pagbadyet

ug post aprubado nga budget sa tanang makitang dapit sa Barangay.

4. Nagpahigayon ug regular nga barangay assembly aron hisgotan ang mga plano

sa badyet ug paminawon ang mga kalambigit nga kabalaka sa mga konstituwente.

5. Nag-apil sa regular nga komunikasyon pinaagi sa lain-laing mga agianan aron

mapadayon ang publiko nga updated sa mga kalihokan sa ahensya.

INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)

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Direksyon (Estratehikong Panan-awon)

1. Nagsagop sa hamubo ug long-term nga plano/programa sa pagpalambo sa

barangay.

2. Adunay dugay nga panan-aw sa maayong panggobyerno uban ang pagbati sa

kung unsa ang gikinahanglan sa pagpalambo niini.

3. Ang mga programa sa gobyerno nakapunting sa tumpong ug naghatag og gibug-

aton sa kamahinungdanon sa paghimo og mga tumong sa bisan unsang mga

proyekto.

4. Nagpasiugda sa kalamboan sa tawo, ug nag-awhag ug nagsuporta sa bisan

unsang bag-ong mga programa sa pagkat-on.

5. Nagpadayon sa nangaging mga proyekto nga mapuslanon sa kadaghanan bisan

unsa pa ang kalainan sa politika.

Pagkapatas (Equity, Rule of Law)

1. Mga gawi sa patas nga pag-access sa panguna nga kahimsog, edukasyon,

sanitasyon, ug batakang imprastraktura.

2. Ang mga isyu ug mga kabalaka nga sensitibo sa gender gihuptan nga obhetibo,

dayon, ug makugihon.

3. Ang mga kasamtangang polisiya nga mga lagda ug regulasyon sa barangay

obhetibo ug walay pagpihig nga gipatuman.

4. Nagagarantiya sa kabtangan ug personal nga mga katungod alang sa

katilingbanong kalig-on.

5. Naglihok dayon batok sa mga krimen ug kapintasan sa barangay.

Pagkalehitimo ug Tingog (Pag-apil, Consensus Orientation)

1. Nagpatuman sa mga kasamtangang polisiya ug programa sa lokal nga gobyerno

aron madasig ang partisipasyon sa civil society sa proseso sa kalamboan sa

barangay.

2. Nag-awhag sa katilingbanong sibil ug pribadong sektor sa pag-apil sa

pagpadaghan sa kahigayonan sa panarbaho sa Barangay.

3. Nagagamit sang mass media para sa publiko nga consensus sa mayor nga

importante kag estratehikong mga desisyon.

4. Pagkonsulta sa lain-laing mga stakeholders pinaagi sa publiko nga mga

gimbuhaton mahitungod sa mga isyu nga makaapekto sa komunidad.

5. Nagpataliwala sa lain-laing mga interes aron makab-ot ang usa ka halapad nga

consensus sa kung unsa ang labing kaayo nga interes sa grupo ug, kung mahimo,

sa mga palisiya ug pamaagi.

Pagganap (Pagtubag, Pagka-epektibo ug Episyente)

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1. Nagpraktis sa mga mekanismo sa pagpaminaw, pagtubag ug paglihok sa mga

reklamo ug panglantaw sa publiko.

2. Nagpasiugda ug kaugalingong trabaho para sa mga kabus nga komunidad sa

dakbayan pinaagi sa paghatag ug mga workshop ug pagbansay nga makapalambo

sa mga kapasidad sa mga tawo.

3. Pagtino sa mga panginahanglan ug mga pangandoy sa mga residente pinaagi sa

regular nga mga asembliya/konsultasyon.

4. Mopalihok sa pag-apil sa mga residente alang sa kalamboan sa barangay.

5. Pag-obserbar sa kalimpyo sa barangay.

II. Palihog ug butang ug check sa kahon nga imohang tubag.

4 – Muoyon kaayo 3 – Muoyon 2 – medyo dili uyon 1 – Dili muoyon

Serbisyo sa Pagsuporta sa Agrikultura

1. Pag-apod-apod sa mga materyales ug o kagamitan sa

pagpananom/panguma/pangisda.

2. Pag-operate sa post-harvest facilities sama sa crop dryers, slaughterhouses, o

fish processing facility

3. Ma-access nga mga estasyon sa pagpamalit sa ani sa umahan.

Mga Serbisyo sa Panglawas ug Social Welfare

1. Ma-access nga Pre-natal o post-natal o Serbisyo sa Pagpanganak.

2. Pagbaton ug libre nga kinatibuk-ang konsultasyon o pag-access sa sekondarya ug

tertiary nga pag-atiman sa panglawas.

3. Anaay masudlan nga mga day care center.

Pagmentinar sa Katarungang Pambarangay (KP)

1. Accessible nga barangay justice center.

2. Pag-establisar og klaro ug transparent nga mga giya ug mga pamaagi sa pagpasaka

og mga reklamo, pag-iskedyul sa mga sesyon sa pagpataliwala, ug pag-isyu og mga

desisyon.

3. Episyente nga pagdumala sa kaso ug pagtipig sa rekord.

Pagmentinar sa Barangay Roads, Bridges, ug Water Supply System

1. Pagsiguro sa hustong drainage sa daplin sa mga karsada.

2. Pagbuhat sa gikinahanglan nga pag-ayo sa mga dalan ug taytayan.

3. Pagsiguro sa accessibility sa sistema sa suplay sa tubig sa tibuok komunidad ug

makatubag sa mga panginahanglan sa mga residente sa barangay.

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CURRICULUM VITAE

Name : Gezel Jee Sumaylo

Date of Birth : May 03, 2001

Place of Birth : Trece Martires City, Cavite

Home Address : Tangub City

Civil Status : Single

Age : 23

Citizenship : Filipino

Gender : Female

Height : 5’1

Religion : Iglesia Ni Cristo

Mothers Name : Jhoy S. Sumaylo

Fathers Name : Elezer D. Sumaylo

Educational Background

Tertiary : BACHELOR OF ARTS IN POLITICAL SCIENCE

Tangub City Global College

MaloroTangub City

2023-2024

Senior High : Notre Dame of Trece Martires

Trece Martires City, Cavite

2018-2019

Secondary : Trece Martires City National High School

Trece Martires City, Cavite

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Elementary : Christian Child Development Learning Center

Trece Martires City, Cavite

2012-2013

Organizational Affiliations

2020-2024 : Political Science Club - Member

2022-2023 : PSC (SRO) – President

CURRICULUM VITAE

Name : Daryl John M. Tautu-an

Date of Birth : July 10, 1997

Place of birth : Lalud, Don Victoriano Chiongbian

Misamis Occidental

Home Address : Lalud, Don Victoriano

Chiongbian Misamis Occidental

Civil status : Single

Age : 26

Citizenship : Filipino

Gender : Male

Height : 5'6

Religion : Seventh-Day Adventist

Mother's name : Mary M. Tautu-an

Father's name : Danilo J. Tautu-an

EDUCATIONAL BACKGROUND

Tertiary : Bachelor of Arts in Political Science

Tangub City Global College

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2023-2024

Secondary : Don Victoriano National High School

Elementary : Don Victoriano Central School

ORGANIZATIONAL AFFILIATION

2019-2024 : Political Science Club – Member

CURRICULUM VITAE

Name : Milagros S. Rosacia

Date of Birth : Decemnber 01, 1991

Place of birth : Upper Centro, Tudela

Misamis Occidental

Home Address : Aurora, Zamboanga del Sur

Civil status : Married

Age : 33

Citizenship : Filipino

Gender : Female

Height : 4’9

Religion : Roman Catholic

Mother's name : Patrecia S. Ciudadano

Father's name : Anselmo P. Salazar (deceased)

EDUCATIONAL BACKGROUND

Graduate Studies : Master of Public Administration

La Salle University, Ozamiz City

2014-2016

INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)

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Post-Graduate Studies: Juris Doctor

JH Cerilles State College, Pagadian City

2022-present

Tertiary : Bachelor of Arts in Political Science

La Salle University, Ozamiz City

2009-2014

Secondary : San Isidro Academy

Tudela, Misamis Occidental

2004-2008

Elementary : Tudela Central School

Tudela, Misamis Occidental

1998-2004

EMPLOYMENT BACKGROUND

2014-2016 : Instructor 1

La Salle University, Ozamiz City

2016-2021 : Teacher II

Department of Education, Lanao del Norte

2021-2024 : JDD English

: Sankei English

2022-Present : Graduate School (Part-time)

La Salle University, Ozamiz City

2024 – Present : Tangub City Global College

Maloro, Tangub City

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TANGUB CITY GLOBAL COLLEGE

Tangub City, 7214 Philippines

____________________________________________

INSTITUTE OF ARTS AND SCIENCES

CERTIFICATE OF PANEL APPROVAL

This research attached here to, “RELEVANCE OF BARANGAY CHAIRPERSON'S

COMPETENCIES AND IMPLEMENTATION OF SERVICES”, prepared and submitted by Gezel

Jee S. Sumaylo and Daryl John M. Tautu-an, in partial fulfillment of the requirements for the degree of

BACHELOR OF ARTS IN POLITICAL SCIENCE is hereby recommended for approval.

Approved by the committee on oral examination.

CLINT JOY M. QUIJE, MA-Math

Chairperson

________

Date

PREACHY MAE S. ESIN, JD, MPA DARFE MAE D. DANDO, MPA

Member Member

________ _______

Date Date

ELDIE J. BULAJAO, MPoSc, MAEd, MPA, JD

Adviser

_______

Date

This research is approved in partial fulfillment of the requirements for the degree BACHELOR OF

ARTS IN POLITICAL SCIENCE.

EDNA E. DELA SIERRA, Ph.D

Dean, Institute of Arts and Sciences

_______

Date

ILYN R. DAGUMAN, DBA

VP for Academic Affairs

_______

Date