INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue X October 2025
Human resource management emerges as the linchpin for organizational success in such contexts, where
employees represent the primary interface between policy mandates and societal impact (Abdillah & Hidayati,
2023). Effective development of human capital—through empowerment, skill enhancement, and motivational
alignment ensures that agencies like Diarpus Kukar can achieve efficiency, innovation, and commitment
despite external pressures. Interactions among employees foster collaborative environments aligned with
institutional objectives, but poor management of these dynamics results in productivity losses and goal
misalignment. Performance, defined as the execution of tasks in accordance with standards, timelines, and
quality expectations, serves as a barometer of organizational health (Tjimuku & Atiku, 2024). In public
archives and libraries, high performance translates to accurate record preservation, accessible information
systems, and vibrant literacy initiatives that empower communities. Conversely, low performance exacerbates
inefficiencies, such as backlogged archives or underutilized libraries, perpetuating cycles of underdevelopment
in regions like Kutai Kartanegara.
Transformational leadership has gained prominence as a catalyst for elevating employee performance in
bureaucratic settings (Greimel et al., 2023). This leadership style transcends transactional exchanges by
inspiring followers to pursue collective visions, stimulating intellectual curiosity, and providing individualized
support (Pham et al., 2024). Leaders who articulate compelling narratives about the societal value of archive
preservation or literacy promotion can transform mundane administrative tasks into missions of cultural
heritage and education. In Diarpus Kukar, where leaders oversee merged operations from the former Regional
Public Library Office (established 1980) and Regional Archives Office (1999), transformational approaches
are essential for integrating disparate workflows, fostering cross-functional collaboration, and mitigating
resistance to digital transitions. Empirical studies demonstrate that transformational leaders cultivate
committed teams, enhancing knowledge management and innovation in public organizations (Greimel et al.,
2023). By modeling ethical behavior and empowering subordinates, they reduce hierarchical barriers common
in Indonesian civil service, encouraging proactive contributions to literacy outreach and archive digitization
(Alharafsheh et al., 2023).
Complementing leadership, intrinsic motivation represents an internal propulsion system driven by autonomy,
competence, and relatedness, rather than extrinsic rewards (Hoxha & Ramadani, 2024). In public sector roles
often characterized by routine and limited financial incentives, intrinsic factors sustain effort and creativity
(Alshurideh & Obeidat, 2021). For Diarpus employees, deriving satisfaction from curating historical
narratives, facilitating community reading programs, or mastering digital tools can counteract monotony and
burnout. Self-Determination Theory (SDT) posits that fulfilling these psychological needs leads to voluntary
persistence and superior outcomes (Wahyuni et al., 2022). Aligning tasks with personal interests such as
assigning tech-savvy staff to Pojok Baca Digital initiatives amplifies intrinsic drives, resulting in higher
initiative and quality in archive management (Aristana et al., 2023). However, mismatched assignments or
micromanagement erode this motivation, leading to absenteeism, tardiness, and incomplete tasks, as observed
in Diarpus Kukar’s operational challenges.
Job satisfaction functions as a critical nexus, mediating the translation of leadership and motivation into
tangible performance (Mariyatha, 2023). Satisfied employees exhibit positive affective responses to their work
environment, including fair compensation, supportive supervision, and growth opportunities, fostering
dedication and reducing turnover intentions (Yeli Yikwa et al., 2023). In the Job Demands-Resources (JD-R)
model, satisfaction acts as a personal resource buffering job demands like heavy workloads or role ambiguity,
while amplifying the benefits of resources such as transformational leadership (Praningrum et al., 2023). At
Diarpus Kukar, where employees juggle archival cataloging, library supervision, and public engagements,
satisfaction mitigates stress from resource shortages, enhancing focus and efficiency. Unsatisfied staff,
conversely, engage in counterproductive behaviors, such as prioritizing personal matters during work hours or
neglecting deadlines, directly impairing service quality (Iqbal et al., 2023).
Despite extensive literature on these constructs, significant gaps persist, particularly in public sector
applications within developing economies. Many studies examine transformational leadership or intrinsic
motivation in isolation, neglecting their synergistic effects and the mediating pathway through job satisfaction
(Mariyatha, 2023; Hoxha & Ramadani, 2024). Corporate-focused research dominates, with limited attention to
government agencies managing cultural and informational mandates (Tjimuku & Atiku, 2024). In Indonesia,
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