INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS | Volume IX Issue XI November 2025
and make payment in timely manner (Tilahun, 2019). According to Kirchler (2007), the tax compliance may be
separate into two types which are voluntary and enforced tax compliance. Voluntary compliance depends on
trust in tax authorities and reflects taxpayers’ willingness to fulfil their obligations. When trust is low,
cooperation decreases and authorities rely more on enforcement measures such as fines and audits to encourage
compliance (Alm, 1991; Jackson & Milliron, 2002).
Tax compliance has been defined also been defined as the extent to which taxpayers obey tax rules and legislation
by accurately reporting their liabilities, filing the required returns, and making timely payments (Youde & Lim,
2019). According to Adeyeye (2013), tax compliance refers to the ability of both taxpayers and tax authorities
to ensure that taxation rules and legislation are appropriately applied so that taxes are paid accurately. Kuokštis
(2017) further emphasizes that tax compliance reflects the degree to which taxpayers follow tax laws,
highlighting its practical importance.
In this study, tax compliance has been selected as the response variable. The efficiency in tax collection and the
tax compliance behaviour from the taxpayers are crucial for sustain the future infrastructure development and
the economy growth of a country. Therefore, whether its voluntary or enforced tax compliance, it’s both
important in terms of tax collections in order to ensure the federal revenue increase. To understand the
relationship between the independent variable and dependent variable, the current study proposes a
comprehensive framework to determine their influences towards tax compliance, as demonstrated in Fig. 1.
The Role of Financial Strain
The meaning of financial strain also similar with financial/economic stress, financial/economic hardship,
financial distress, financial difficulties or the incapable to satisfy financial needs (French & Vigne, 2019).
Economic hardship which are an individual unable to maintain an income status or living standard that satisfy
their expectation. If under the policy socio-background, economic hardship is definite as insufficient income in
satisfy basic living standard and necessities (Werneke, 1979). In the context of taxation, financial strain
represents personal financial pressure that affects saving, spending, and compliance behaviour.
The financial condition of an individual plays a critical role in shaping their attitudes toward tax compliance.
Financial dissatisfaction may generate distress, particularly when tax payments are due, as discrepancies often
exist between one’s actual financial situation and the aspired standard of living. In such contexts, taxes may be
perceived as a significant restriction, leading to tax dishonesty (Torgler, 2007). This suggests that financial strain
reduces individuals’ capacity to comply with obligations, including tax submissions. In these circumstances,
basic needs are typically prioritized over tax responsibilities (Mohani Abdul, 2001). Moreover, financial strain
has been identified as a major source of taxpayer stress (Bloomquist, 2003). Dissatisfaction arising from lack of
financial resources may also motivate individuals to engage in dishonest or criminal behaviour as they search
for opportunities to cope with economic pressure (Carroll, 1986). Evidence from countries facing financial
instability, such as during Lebanon's economic crisis, demonstrates that economic pressure, lack of resources,
and low institutional trust can significantly reduce compliance (Islam et al., 2022). Higher trust in government
is associated with better economic conditions and higher compliance, but the gap between high-trust and low-
trust taxpayers widens during periods of financial strain (Kuokštis, 2017).
In regions characterised by poverty and income inequality, such as Sabah, financial strain is particularly relevant.
Sabah has one of the highest poverty rates and a large B40 population, making financial pressure widespread.
To ease this burden, the IRBM and government agencies have introduced assistance schemes such as Bantuan
Keluarga Malaysia (BKM), now renamed as Sumbangan Tunai Rahmah (STR) (IRBM, 2025). In 2023, STR
has allocated approximately RM77.7 billion to support the low-income households in Sabah. Sabah recorded
one of the highest numbers of applicants, showing the extent of financial need among its households (IRBM,
2025). IRBM collaborates with multiple agencies in managing and sharing B40-related data to support
government programs, including Sumbangan Asas Rahmah (SARA), MySalam, the Malaysian Indian
Transformation Unit (MITRA), the Road Transport Department (RTD), the Ministry of Health (MOH), the
Ministry of Education (MOE), Lembaga Tabung Haji, the Ministry of Communications and Digital (MCD), the
Public Service Department (PSD), and the Department of Statistics Malaysia (DOSM) (IRBM, 2025). The
collaboration with agencies may coordinate assistance and support low-income groups efficient and effectively.
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