Study on Social, Emotional and Learning Experience of Chinese  
University International Doctoral Students During COVID-19  
Challenges and Solutions  
BLINOVA Anastasiia and LI Yanping*  
Faculty of Education, Shaanxi Normal University, No.199, South Chang’an Road, Yanta District, Xi'an,  
China 710062  
Received: 01 December 2025; Accepted: 08 December 2025; Published: 20 December 2025  
ABSTRACT  
This article explores the social, emotional, and learning experiences of international doctoral students enrolled  
at Chinese universities during the COVID-19 pandemic. It focuses in particular on students who were required  
to continue their programmes online while residing either outside China or on Chinese campuses under varying  
degrees of public-health restrictions. Using a qualitative, exploratory design, the study draws on semi-structured  
interviews with four first-year international PhD students. It analyses the data through the lens of Social and  
Emotional Learning (SEL) theory. The findings show that students experienced: (a) in the social domain, reduced  
opportunities for informal interaction, limited access to academic networks, and delays in communication with  
supervisors and teachers; (b) in the emotional domain, loneliness, uncertainty about academic trajectories, and  
strong social and self-imposed expectations; and (c) in the learning domain, language barriers, unstable internet  
access, and fewer opportunities for discussion and feedback. At the same time, participants demonstrated high  
motivation, drew on family and peer support, and engaged in active problem-solving to cope with challenges.  
The study argues that social, emotional, and learning experiences are closely intertwined and jointly shape  
students’ ability to progress in their studies. It concludes by outlining implications for universities and  
supervisors, including the need to integrate SEL-informed support, strengthen communication and feedback  
mechanisms, and provide targeted academic and psychosocial services for international doctoral students during  
and beyond crises.  
Keywords: Covid-19, Chinese international PhD students, social experience, emotional experience, learning  
experience  
INTRODUCTION  
The World Health Organisation declared the COVID-19 Pandemic a public health emergency and an  
international concern from January 2020 to the present, causing the most significant disruption of education  
systems in history (United Nations, 2020). Along with this, the experience of international students during the  
epidemic is another focus. It does not excuse international students in China, who have been experiencing how  
"the outbreak suddenly halted studying, travelling and socialising” (Yang, 2020, p. 3). However, researchers  
have ignored international students even though they are one of the most vulnerable population groups during  
COVID-19 (Firang, 2020). Chen et al. (2020) even called them “the overlooked minority” (p. 1). This  
phenomenon is evident in China and globally, as most international students returned home during the semester  
break when the lockdown occurred. As a result, COVID-19 brought socio-psychological problems to  
international students (Fakhar-E-Alam Kulyar et al., 2020). Therefore, reviewing the social and emotional  
experiences of international students can offer a broader perspective on how the environment and the social and  
cultural context influence the process and quality of learning.  
Thus, some recent studies have investigated international students' emotional experiences in Australia and  
Vietnam (Pham & Shi, 2020; Supiani et al., 2020). However, there is little research on the social, emotional, and  
learning experiences of Chinese international PhD students in China and abroad during the COVID-19  
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Pandemic. This group of students and their experiences requires closer attention. The students are under much  
pressure, as their course learning and research activities require active collaboration and interaction with peers  
and other members of the scientific community to exchange experiences, information, and knowledge and to  
develop their learning and research skills. Being in the vacuum of their home country and able to communicate  
only online, many students can feel lost and separated from the educational environment, which can affect  
motivation and final learning outcomes. Students in almost all countries, especially students in special positions  
and situations, are forced to change how they study and move to online learning. They encountered new  
emotional and social experiences during their studies, and unique problems emerged that could strongly  
influence learning quality and effectiveness. It is believed that personal attributes, such as self-awareness, social  
awareness, responsible decision-making, self-management, and relationship skills, largely determine students'  
emotional and social experiences. These qualities are core components of the Social and Emotional Learning  
(SEL) theory that we applied in our study. Considering all these, our research will aim at demonstrating the  
situation of social, emotional, and educational experiences of Chinese international Ph.D. students living outside  
and inside China during the COVID-19 Pandemic, try to describe the challenges they faced, and explore how  
they deal with them and their ideas about their learning, to help them do better and improve their educational  
quality and effectiveness.  
Against this background, the present study focuses on international doctoral students enrolled in Chinese  
universities who continued their programmes online during the COVID-19 pandemic, either outside China or on  
campus. It seeks to contribute to the literature in three ways: by foregrounding doctoral, rather than  
undergraduate or master’s, students; by examining social, emotional, and learning experiences together rather  
than in isolation; and by using SEL theory as an analytical lens. Guided by these aims, the study addresses the  
following questions: (1) How do international doctoral students at Chinese universities studying outside China  
during COVID-19 describe their social, emotional, and learning experiences? (2) What social, emotional, and  
educational challenges do they report? (3) How do they cope with these challenges? and (4) In what ways do the  
experiences of students outside China and those on Chinese campuses converge or differ?  
THEORETICAL FRAMEWORK  
Chinese universities, both inside and outside China, told international PhD students to continue their studies  
online due to COVID-19 restrictions worldwide. Emotional intelligence helps students self-determine their  
internal emotional state and analyse their social and educational experiences during the pandemic. According to  
Goleman (Goleman, 2020, p. 32), students can " motivate themselves and persevere in the face of  
disappointment... regulate their moods and prevent stress from overwhelming their ability to think..." Moreover,  
awareness and understanding of the emotional experience gained help international students cope with  
intrapersonal and external social pressure, which, in turn, improves the quality of their learning and results.  
Therefore, carefully considering the Social and Emotional Learning theory better fits this research.  
The concept of social learning is often referred to as modelling. The leading representative of this concept is the  
American psychologist Albert Bandura (1986), who has conducted extensive scientific research demonstrating  
that children learn behaviour by observing others. For example, sharing, aggression, collaboration, social  
interaction, and delaying gratification.  
Thus, Social and Emotional Learning (SEL) is the ability to recognise and manage one's emotions, problem-  
solving effectively and establish positive relationships with others, "competencies that all learners need" (Zins  
& Elias, 2006, p. 1). As described by the Collaborative for Academic, Social, and Emotional Learning (CASEL),  
SEL focuses on the interplay among behaviour, cognition, and emotion during learning. SEL is acquiring and  
effectively applying the knowledge, attitudes, and skills required to classify and manage emotions; to develop  
care and concern for others; to make responsible decisions; to build positive relationships; and to cope with  
difficult situations. As a result, we can define SEL as a process through which all young people and adults acquire  
and apply knowledge, skills, and attitudes to build a strong identity, regulate emotions and obtain individual and  
collective goals, feel and express sympathy for others, establish and maintain effective relationships, and make  
accountable and compassionate decisions. Just as students learn academic skills, they also know, practice, and  
apply SEL skills through positive activities in and out of the classroom. The initial skills they acquire improve  
over time and become more detailed and integrated to cope with the increasingly challenging situations students  
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face in academics, social relationships, citizenship, and health. (CASEL Guide Effective Social and Emotional  
Learning Programs, 2012) These differences help put all students on a level playing field for success; SEL aims  
to help students understand their thoughts and emotions, become more self-aware, and grow more empathetic  
with others in their community.  
SEL is integral to education and human development. SEL programs enhance students' ability to integrate  
cognition, affect, and behaviour to deal effectively with everyday tasks and problems. Like many related  
approaches, the areas of CASEL include knowledge, skills, and attitudes based on cognitive, intrapersonal, and  
interpersonal competencies.  
Generic SEL statements have proven extremely useful in conventional educational settings, but there is an urgent  
need to use the SEL concept (Rosanbalm, 2021). The COVID-19 Pandemic simultaneously introduced new  
stress factors in the lives of students, completely changed the way they communicate with teachers and  
classmates, the forms of homework tasks, finally computerised the way to find the necessary information and  
teaching materials, as well as the social and learned climate during the learning process (Smith, 2020). Thus, in  
addition to many difficulties faced by students who lost loved ones due to viruses, they worry about the danger  
to the health and safety of themselves and their loved ones, as well as about social isolation too (Palacios Garay  
et al., 2020; Perez-Dominguez et al., 2021) so, online education has become difficult. A survey conducted among  
students in France showed that depression (43%), anxiety (39.19%), and distress (42.94%) scores were much  
higher than before COVID-19 (Essadek & Rabeyron, 2020). These emotions are triggered by the stress hormone,  
chemically produced by the body during stress, which affects our thoughts, emotions, and physical well-being  
in ways that are not always helpful. Adrenaline and cortisol significantly raise feelings of anxiety and aggression,  
as well as disrupt sleep and worsen the general physical condition. Stress also negatively affects activity in the  
"thinking" parts of the brain that govern concentration, problem-solving, learning, and impulse control. Hence,  
prolonged periods of stress can induce changes in brain structure and function, which can cause long-term  
impairments to memory, attention, mood, decision-making, and impulse control (Shonkoff et al., 2012).  
Unlike Goleman's concept, which includes four core characteristics, SEL consists of five core competencies that  
are taught, practised, and strengthened through programming (CASEL Guide Effective Social and Emotional  
Learning Programs, 2012): (a) self-awareness-identification and recognition of one’s own emotions, recognition  
of strengths in self and others, sense of self-efficacy, and self-confidence; (b) social awareness - empathy, respect  
for others, and perspective-taking; (c) responsible decision making- evaluation and reflection, and personal and  
ethical responsibility; (d) self-management- impulse control, stress management, persistence, goal setting, and  
motivation; (e) relationship skills- cooperation, help with seeking, providing and communicating. Thus, the  
empathy described in Goleman's theory has been divided into two more clearly defined competencies - social  
awareness and responsible decision-making.  
Thus, prolonged stress can negatively affect students' emotional state and the quality of education. Using the  
term "social life," we mean not only socially active connections connected with obtaining an education at the  
university - students, professors, and representatives of ISO, but also the unique environment of students. We  
have linked university social ties to personal ones because, outside the university campus and even outside China,  
students faced additional external social influence from relatives and friends. Family and close social support  
can help students stabilise their emotional background and continue their studies with calm confidence,  
ultimately improving the quality of education.  
The social, emotional, and educational experiences of international university students, both within and outside  
the country in which they study, are directly interconnected, especially during the Pandemic. It is impossible to  
separate emotional from social and educational, and educational from social and emotional.  
Based on the theory of SEL, we used the five critical competencies described above to understand how students  
assess their situation today, feelings and emotions associated with being in their homeland, educational  
experience gained during online learning, personal and social experience, problems that students encountered  
during online learning and unique ways to solve them. At the end of the analytical part of this study, it is possible  
to check for potential changes in the academic performance of university graduate students through their social  
and emotional experiences analysed through the prism of SEL theory. Based on previous statements, the  
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research's ultimate goal is to determine the impact of international students' emotional and social experiences  
during the COVID-19 pandemic and whether this impact affects students' learning effectiveness. Therefore, we  
expect that research results will help international students at Chinese universities studying abroad improve their  
learning.  
In this study, we use SEL as a sensitising framework for interpreting three interrelated domains of experience.  
By social expertise, we refer to students’ opportunities and constraints in building and maintaining relationships  
with peers, supervisors, teachers, family members, and broader communities. Emotional experience relates to  
students’ self-reported feelings and affective states linked to their studies and everyday lives during the  
pandemic, including both negative (e.g., anxiety, fear, loneliness) and positive (e.g., satisfaction, hope) valence  
emotions. A learning experience is understood as students’ perceptions of the quality and organisation of their  
academic work, including access to learning resources, interaction in online classes, teacher feedback, and  
perceived progress in research and coursework. These domains are analysed in relation to the five SEL  
competencies of self-awareness, self-management, social awareness, relationship skills, and responsible  
decision-making.  
METHODOLOGY  
This study employed a qualitative, exploratory research design to gain an in-depth understanding of how  
international doctoral students made sense of their social, emotional, and learning experiences during the  
pandemic. Rather than aiming for statistical generalisation, the research sought analytical depth by examining a  
small number of information-rich cases. SEL theory was used as a guiding, but not rigid, analytical lens for  
formulating interview questions and interpreting the data.  
Data collection  
A qualitative research method, a semi-structured interview, was employed primarily to gain insight into the  
social, emotional, and educational experiences of international PhD students at Chinese universities inside and  
outside China during the COVID-19 Pandemic. Data collection ethics were obeyed strictly.  
In total, four international doctoral students participated in the study. All were enrolled in the first year of a PhD  
programme at a comprehensive Chinese university and had experienced at least one whole semester of online  
learning during COVID-19. Three participants (from Pakistan, Thailand, and Indonesia) had started their  
programmes while residing outside China. They had not yet been able to enter the country at the time of the  
interviews. One participant (from Ghana) had spent the first semester on campus in China and then returned  
home, where he continued his studies online. These cases were selected because they represent typical situations  
of international doctoral students whose study trajectories were substantially reconfigured by travel restrictions  
and campus closures. Although small, this sample provided detailed, contextualised accounts of students’  
experiences and was considered appropriate for the study's exploratory aims.  
We used non-probability purposive sampling, which is appropriate for qualitative research (Creswell, 2012;  
Merriam & Tisdell, 2015). During the study, the emphasis was on a small group of participants. At the same  
time, descriptive statistics were appropriate for this sample. Furthermore, the convenient sampling strategy used  
in our study entails an independent search for volunteers who must meet specific criteria, such as being PhD  
students at a Chinese university. The main requirements for a positive interview approval were the student's  
mandatory presence outside and inside Chinese territory, having been studying online, and the availability of an  
Internet connection with sufficient speed for high-quality video and sound transmission. The primary data  
collection strategy of our research is interviewing. Data was collected via semi-structured interviews, which  
Fontana and Frey (2000) described as "one of the most powerful ways in which we try to understand our fellow  
human beings" (p. 645). Semi-structured interviews have a sequence of themes to be covered, as well as some  
prepared questions, yet at the same time, as Kvale (2008) noted, “there is openness to changes to sequence and  
question forms to follow up the answers given and the stories told by the interviewees” (p. 65). Therefore, we  
followed an interview protocol that included a header to record important information about the interview and  
instructions to follow. We created Interview Instruments (see Table 1,2,3) based on research questions and the  
five KEY social and emotional learning theory components. The instruments consist of broad, open-ended  
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questions designed to investigate doctoral students' social, emotional, and educational experiences during online  
education today. However, pertinent questions were posed to elicit additional information or clarify the answers.  
One-on-one interviews lasting 40 to 50 minutes were conducted online. Each interview was recorded via video  
conference using a laptop and transcribed verbatim using Dragon Naturally Speaking (2014) software to  
facilitate subsequent data analysis.  
Data analysis  
Our dataset consists of transcribed interviews and analytical memos written after each interview to facilitate  
analytical thinking about the data and to help remember details that may not be included in the transcripts. The  
data analysis software used version 12 of NVivo (NVivo [Computer Software], 2018), which ordered data,  
generated coding categories and memos, and cross-linked data. Interviews were transcribed, coded, categorised,  
and analysed on an ongoing basis. Analytically, the first coding cycle focused on staying close to participants’  
language by identifying descriptive and in vivo codes related to social, emotional, and learning experiences. In  
the second cycle, these codes were grouped into broader categories that captured recurrent patterns, such as  
“family as emotional support,” “internet as barrier,” or “pressure of expectations.” Finally, the categories were  
interpreted in relation to the five SEL competencies, which helped to articulate how students’ self-awareness,  
self-management, relationship skills, social awareness, and responsible decision-making were mobilised or  
strained in different situations. This iterative movement between data, codes, and theory supported the  
development of a coherent thematic structure for the findings. We employed an overall inductive and  
comparative analysis strategy. At the same time, the constant comparative method developed by Glaser and  
Strauss (2000) and refined by Charmez (2006) was implemented. In addition, we followed Creswell's (2011)  
five steps of data coding, a flexible standard of codes and categories were used, and Saldana’s (2012) coding  
manual for additional coding filters to apply in the analysis.  
Validation  
To avoid potential threats and test the validity of our conclusions, the following strategies, as suggested by  
Maxwell (1996) and Merriam and Tisdell (2015), were employed: triangulation, "rich data," member check, and  
peer review. To ensure the consistency and credibility of the results, we resorted to various data sources (multiple  
participants), thick descriptions, and data collection methods (interviews and memos).To secure respondent  
validation, we presented a summary of our findings to the interviewees by email, asking them if they concurred  
with any or all the emergent perspectives, that is, if they see their perspectives represented in any or all the  
reported findings. The qualitative aspect of this study inherently provides rich data. To identify validity threats,  
biases and assumptions, and flaws in our logic or methods, we solicited feedback from others, i.e., discussed  
with colleagues the study process, the congruency of emerging findings with the raw data, and tentative  
interpretations.  
Participants  
The four participants were first-year international doctoral students at Shaanxi Normal University, originating  
from Pakistan, Thailand, Indonesia and Ghana. At the time of data collection, three of them were residing in  
their home countries and had never entered China, while one student had returned home after a semester on  
campus. All had followed their programmes entirely online.  
Limitations  
Like most small-scale qualitative studies, this research has several limitations that should be borne in mind when  
interpreting its findings. First, the small and relatively homogeneous sample limits the transferability of the  
results. Second, the interviewee experienced difficulties expressing themselves in English, which may have  
constrained the depth of some responses. Third, despite efforts to recruit participants with diverse characteristics,  
we encountered challenges with internet connectivity and time differences, as all participants were working and  
had limited free time. We partly addressed this by scheduling interviews on weekends, and some interviewees  
actively sought better internet access. Nevertheless, these factors may have influenced who could participate and  
how comfortable they felt during the interviews.  
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FINDINGS AND ANALYSIS TARGETED AT STUDENTS OUTSIDE CHINA  
We conducted and interpreted interviewees' responses using the Interview Instruments to explore how  
international students at Chinese universities were studying both inside and outside China during COVID-19  
and to describe their social, emotional, and learning experiences, challenges, and difficulties, and how they coped  
with them. The situation of students outside and inside China will be demonstrated separately. However, the  
students' situations outside China will be primarily considered, as they are significant representatives.  
Experiences of Chinese universities' international students outside China  
We used the following tool to answer the first research question about current international students' educational,  
social, and emotional experiences:  
Table 1. Research and interview questions related to the current situation of Social, Emotional, and Learning  
experience  
Research question  
SEL  
Key Interview Question  
characteristic  
How  
do  
2. How can you describe your life outside of China?  
Self-awareness  
international  
students  
Chinese  
of Self-management  
Self-awareness  
3. How can you describe your online education?  
universities  
studying outside of  
Relationship-skills  
China  
during  
COVID-19  
describe  
educational, social,  
and emotional  
experiences?  
4. How do you feel during your recent education  
experiences?  
Self-awareness  
their  
Self-management  
Responsible decision making  
Self-awareness  
5. What are three emotions that could describe your  
current education experiences  
Self-management  
Responsible decision making  
Responsible decision-making  
\Self-management  
6. Has your goal of getting an education changed  
after you found that you will study online?  
* Social experience. Four respondents described life outside China as challenging, as staying abroad and  
studying online were difficult due to slow internet connections. At the same time, a few respondents had  
permanent jobs at the time of the interview. One of the interviewees mentioned that he had to look for a job  
because he had returned to Ghana a few months before the interview. Furthermore, all PhD students were  
constrained by the difficulties they faced with the mandatory online class attendance. Thus, in such a non-  
standard situation, students assess the problems that have arisen and show stress management skills,  
perseverance, and motivation, in the absence of which it would be impossible to continue their education. Only  
one student mentioned that he enjoys life outside China. However, he mentioned problems that we will discuss  
below.  
* Emotional experience. By analysing the interviewees' feelings during online classes, we extracted and defined  
emotions of different valences, ranging from fear to satisfaction and excitement. It must be emphasised that all  
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students experienced polar emotions, for example, happiness and fear or satisfaction and anxiety. Thus, we have  
identified the following emotions experienced by interviewees:  
negative valence emotions: uncertainty, fear, anxiety, anger, sadness,  
positive valence emotions: satisfaction, happiness, excitation.  
The student feels uncertain because of the decision to leave China and return to his motherland.  
“Even today, I asked about it. When will I return? Can I complete my course?”  
Interviewees described their fear and mentioned the following reasons: “I cannot be awarded a certificate because  
I am not in China”, and "I could not understand the professor and peers." Both reasons relate to successful  
education performance and the possibility of not completing a PhD course. In this situation, it can be said that  
one of the interviewed students understands self-responsibility for the decision he has made in the past, but  
negative thoughts still haunt him. In this context, it is not easy to control one's inner thoughts and state, but self-  
regulation and self-management, inherent in adults, should help balance one's state. Thus, we traced the  
connections among self-awareness, decision-making responsibility, and self-management.  
Students describe their anxiety experienced at the time of the interview for various reasons, such as “time  
difference," “educational performance quality," and "impossibility to get feedback from the professors because  
of the lesson time limit." The answer was negative when we asked and clarified whether they had any negative  
emotions unrelated to online lessons. Almost all interviewees experience stress from organising their time to  
attend online classes and delivering excellent performances.  
Negative emotions such as anger and sadness were caused by the "current situation is not under control” and  
“because of the problems in online education." An adequate assessment of the current situation and the inability  
to change a student's condition naturally elicits negative emotions, but this again emphasises the presence of  
interviewees with such SEL Key characteristics as self-awareness and self-management. Impulse control, stress  
management, perseverance, goal setting, and motivation are defining traits.  
When discussing the positive emotions of the interviewees, we need to emphasise the happiness and excitement  
they feel while taking online courses. For example, one of the interviewees underlines the reason for joy as:  
"I am enrolled as a PhD student at Shanxi Normal University and would like to be an independent  
researcher by the end of my PhD studies."  
Another interviewee said she felt happy because she “wanted to get the scholarship and was successful."  
Furthermore, the third interviewee says that she was excited “to have online classes and can spend more time  
with family.” Another positive emotion highlighted during the interview is satisfaction from “academic  
performance because (...) trying to give my hundred per cent to learn as much as possible.” Thus, all students  
emphasise that today's positive emotions mainly relate to receiving a scholarship or doing their PhD course.  
Undoubtedly, the motivation stems from satisfaction with their achievements, which help students maintain  
emotional balance and continue their PhD courses online. Some students might give up or freeze the semester  
without a strong, positive emotional backdrop.  
Thus, speaking about their social and educational experience, all interviewees mentioned that it is tough to be  
abroad now; they find it hard to get a good Internet connection, and they have to find a way out of problematic  
situations every time. Many of them are at a loss, which causes negative emotions such as uncertainty, fear,  
anxiety, anger, and sadness; despite this, positive emotions (satisfaction, happiness, excitation) fully compensate  
and balance the internal state. Speaking about social problems, it is worth emphasising that students encounter  
difficulties communicating with their groupmates and professors; the main issues are a low level of English,  
limited lesson time, and the impossibility of communicating offline. At the same time, all students emphasised  
that being at home with their families provides them with support from relatives, friends, and colleagues, which  
helps them maintain high motivation and morale. Therefore, students are negatively affected by studying abroad  
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and taking online courses. However, despite taking responsibility for the decision to continue their education at  
the university, as well as agreeing to study online, they will help the interviewees look for solutions to problems  
through cooperation with students and professors, recognising and using their strengths, as well as understanding  
the weaknesses that the interviewees try to make stronger.  
* Learning experience. When discussing how students see and perceive their learning at the time of the  
interview, it should be noted that the significant problem is the Internet connection, as the quality of the  
knowledge acquired depends on a strong connection. It is worth noting that online learning limits the acquisition  
of general knowledge and the exchange of experiences among students and professors. The interviewees  
mentioned the lack of communication between students and classmates.  
“cannot discuss (…) with our teachers or maybe with my peers." and “it is not enough interaction with my  
teachers and peers."  
It is impossible to fully relax and immerse in the discussion if groupmates and lecturers cannot see each other.  
One of the students also mentioned that he could not access the online library to read the literature and download  
the articles and books needed for his scientific research. In this case, we would like to emphasise that the skills  
of relationship and self-management came to the fore, as the student found a way out of the situation and was  
able to reach an agreement with his classmates and supervisor to help him download the necessary data and send  
it by email.  
Another difficulty some of the interviewed students face is understanding English. Because all students and  
professors are non-native English speakers, there are a few misunderstandings during the lessons: "have  
difficulties understanding the professor” and “it is hard to understand the concept." Nevertheless, this self-  
management skill demonstrates a high level of motivation and self-awareness, as she focused on her weak spot,  
found a way to address the problem, and completed a PhD course.  
When asked whether the interviewees had changed their primary goal after learning they would have to take  
their PhD course online, all students answered that it does not matter how the course will go, as they are ready  
to make the maximum effort to achieve the final goal. In the modern world, information technology is  
advancing, helping adapt the educational process to an online learning system as quickly as possible.  
International students’ educational, social, and emotional challenges  
We used four interview questions to identify the educational, social, and emotional challenges students face  
when studying outside of China.  
Table 2. Research and interview questions related to the problems faced by students  
Research  
question  
SEL Key characteristic  
Interview Question  
2.  
What  
What problems do you meet during online education  
nowadays?  
Self-management  
educational,  
social,  
and Social awareness  
emotional  
challenges do they  
face?  
Relationship skills  
Self-awareness  
What is the most challenging in your learning?  
What is the most challenging in your social life?  
Relationship skills  
Self-management  
Relationship skills  
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. What is the most challenging in your emotional  
condition?  
Self-awareness  
Self-management  
* Challenges correspond to students’ social life.  
Analysing what was the most challenging in a social student's life, the following problems can be defined:  
- the lack of social activities (“we cannot interact with people around as we could interact before COVID-19");  
-social pressure due to getting a doctoral degree at the time of the interview (“friends and family members ask  
me many questions about the Chinese language, but I do not know anything about the Chinese language");  
- long teacher's response time (“I send a message to my teacher, it takes 4 or 5 days to reply).  
Only one interviewee claimed that she does not have any social challenges.  
* Challenges connected with the emotional condition. As students described the emotional challenges, they  
illuminated the existing contradictions. For example, for someone, their emotional challenges are not critical  
because they are staying at home, and it makes any other problems not severe:  
“I feel good because home is a sweet home."  
Nevertheless, the remaining interviewees' emotional challenges are complex. The student from Pakistan claimed  
that she feels “a hundred per cent is social and emotional loneliness.” The students from Indonesia and Russia  
mentioned the social pressure:  
"from people, because people think if someone has a doctorate, then this person is perfect in knowledge in all  
fields of science"  
and performance self-expectation pressure:  
“I was in a big press because of the difference between Russian international standards, so my emotional  
condition was not good."  
To understand how students cope with these educational, social, and emotional challenges, we used four  
interview questions, along with one additional question to determine what students would like to improve in  
online education at the university.  
One of SEL's Key characteristics is relationship skills and social awareness, but because of COVID-19, students  
cannot communicate with each other, cannot have a cup of tea when they are free, and discuss the project or the  
lesson materials. Moreover, students also struggle because of social loneliness, which can lead to deep  
depression. Human minds and bodies respond to stress, with consequences that can affect our health, well-being,  
and learning. The current COVID-19 pandemic only adds to the negative pressure(Rosanbalm, 2021). Although  
the stress response has the potential to impact students' learning, students from high-stress and unstable homes  
are at the most significant risk. Although the stress response can affect the education of all students, those who  
live in environments with higher levels of stress and instability, including students in low- and middle-income  
or resource-constrained countries, are most at risk. J. P. Shonkoff (2011) and Bessel A. van der Kolk (2005)  
claimed that the neurochemical responses of an unregulated stress-response system could gradually become toxic  
to neural tissue in different areas of the brain. These structural and functional changes in the brain can result in  
long-term deficits in memory, attention, mood, decision-making, and impulse control. On the other hand, being  
in warm and positive relationships at home and with colleagues at work, the student will begin to feel supported  
and try to compensate for negative emotions by finding solutions to emerging problems related to online lessons,  
lack of data, and independently establishing communication with their groupmates using relationship and self-  
government skills.  
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* Challenges in getting an education.  
The main problems interviewees face during online education  
Are emotional and psychological aspects of it Intense in answering questions?"  
Other additional problems are “cannot access University Library," “classes are usually overlapped with the work  
time during the workday," “the connection problem," and “lack of the chance to ask the teacher a question in  
person."  
Interviewees considered that the most challenging aspect for all students in learning is “the language barrier."  
One of the students confirmed that “the foreign language is challenging and soon must learn Chinese as well."  
Another student confirmed that the main barrier is that English is the second language for all students and  
teachers." One of the interviewees emphasised the obligation to “learn how to do research by following the  
international standards," which made her feel stressed and under pressure. Self-efficacy is a manifestation of the  
critical characteristic of SEL as self-awareness, illuminated in the context of the situation, which is associated  
with self-organisation, which appears as stress management, self-motivation, goal setting, and the manifestation  
of organisational skills. We should also consider the problems mentioned by all students in answer to almost  
every question: “the internet connection” and “lack of interaction with peers in the current situation.” Thus,  
students highlighted their need to communicate, engage in university social life, and be part of teamwork.  
Ways of solving social, emotional, and learning problems  
This part is described around the following:  
Table 3. Research and interview questions related to the solving problems abilities  
Research  
question  
SEL Key characteristic  
Interview Question  
How do students  
cope with these  
challenges?  
11. Do you think you are good at problem-solving?  
Social awareness  
Responsible decision-making  
Self-awareness  
12. How do you deal with problems in your social life?  
Self-management  
Relationship skills  
Responsible decision-making  
Self-awareness  
13. How do you deal with problems in your emotional  
condition  
Self-management  
Relationship skills  
Responsible decision making  
Social awareness  
14. After you meet problems in learning during online  
education, how do you solve them?  
Self-awareness  
Self-management  
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Responsible decision making  
Relationship skills  
15. Anything you want to advise or suggestions from the  
teachers and university administration?  
Self-awareness  
Self-management  
Social awareness  
When interviewees were asked about their problem-solving abilities, they all claimed they were good at it. The  
extracted problems were sorted and combined with the ways to solve them.  
Table 4. Social, Emotional, and Learning problems and proposed ways of solution  
Problem  
area  
Sub-problems  
SEL key characteristic  
Students` view of solutions  
Social life the  
lack  
of  
social  
“Whenever we feel sad, we always plan  
parties or get together with friends and  
family."  
Self-awareness  
problems  
activities  
Self-management  
Relationship skills  
Self-management  
social pressure due to  
getting doctoral  
degree at the time of the Responsible  
“read and study more to show my  
abilities to others."  
a
decision  
interview  
making  
long teacher's response  
time  
"needs just accept the current situation,"  
"there is no better solution than offline  
starting, we can talk to the professor  
Lack of opportunities to  
improve social awareness  
Lack of opportunities to personally and discuss things together."  
use relationship skills  
Emotional  
condition  
problems  
social and emotional  
loneliness  
try to communicate more and meet  
with people around."  
Self-awareness  
Self-management  
Relationship skills  
Responsible  
making  
decision  
social pressure  
needs to learn about it and find the  
answer to people’s questions."  
Self-awareness  
Self-management  
Social awareness  
Responsible  
making  
decision  
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performance  
expectation pressure  
self-  
"So nowadays, and more relaxed  
because I know that step by step, I can  
get the main goal and just need some  
time, just need to implement my  
knowledge into research and paper  
practice."  
Self-awareness  
Self-management  
Responsible  
making  
decision  
Problems in the language barrier  
learning  
“Work hard to learn English”;  
Self-awareness  
Self-management  
Responsible  
making  
decision  
the internet connection  
The best way is to prepare in advance  
Self-management  
to get internet access, “tried to get the  
Responsible  
making  
decision better internet packages”;  
lack of interaction with  
peers and teachers  
I had to read more by myself to  
compensate for the lack of  
Self-management  
Relationship skills  
communication, and also I tried to ask  
teachers more about the topics that I am  
interested in, and also I started to talk to  
the senior students and ask them for  
advice"  
Responsible  
making  
decision  
We unexpectedly identified one more learning barrier that students mentioned when we were talking about the  
educational experience:  
Lack of scientific platforms. The solution regarding interviewees` opinions is to “give access to the University  
Library so it will help us and get better results.”  
Learning academic skills and content requires SEL skills. To achieve academic success, one must manage  
impulses and emotions, focus attention, follow classroom rules, and persevere in complex tasks. It also helps to  
get along well with classmates and teachers. In finding solutions to these problems, students were engaged in  
introspection, identified their emotional needs for self-realisation, and had an accurate self-perception. Relying  
on the results of internal reflection and self-assessment in the current situation, students correlate their internal  
impulses and stress, which helps them determine ways to solve the problem and set new goals in all areas of life,  
including learning. The solution to the problem of teachers' lengthy responses to students' questions has yet to  
be discovered. The students offered to simply put up with the current situation, as they had no opportunity to  
influence it. From the psychological point of view, with a polar perception, students could experience severe  
depression from hopelessness and impotence, reinforced by stress from the epidemiological situation in the  
world and the country.  
When analysing the results of the proposed options for solving social life problems, the following SEL key  
characteristics were identified: self-awareness, self-management, relationship skills, and responsible decision-  
making. The issue of a lack of social self-awareness was also highlighted, as was the need for students to develop  
relationship skills.  
Problems of emotional state are directly related to issues in social life and in learning. In analysing the negative  
emotions that arose from encountering the barriers, the students demonstrated all the essential characteristics, as  
shown in Table 5.  
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The search for solutions to problems arising from online education is built on crucial characteristics, such as  
self-management and responsible decision-making. The interviewees offered solutions to the issues that would  
help to stabilise the situation as quickly and effectively as possible. Each of the interviewees stressed the need  
to put their energy and effort into it.  
At the end of the interview, the following advice and suggestions were put forward by the students:  
Money issue  
“we are scholarship students; we should get a stipend."  
Learning process issue  
“We should have face-to-face video interaction.”  
"We are in our learning phase (…); we still need feedback to improve our research ability."  
“give students a chance to watch lesson-recorded videos."  
Online course issue  
“need to tell us in advance about graduation. Then, if we need to pass the HSK exam, we can be  
prepared."  
“organize comfortable learning from 1 to 2 hours or one hour a day. 2 or 3 classes per week. Because we  
have assessments and have tasks from professors."  
Requests made by students and to the school administration and teachers once again confirm the presence of  
fears and worries among students and their need to address the problems described above.  
FINDINGS AND ANALYSIS TARGETED AT THE STUDENTS IN CHINA  
For a more complete and in-depth analysis, we interviewed several international students on campus during the  
Pandemic. Some questions have been adjusted based on students' locations.  
Students staying on Chinese university campuses describe their educational, social, and emotional  
experiences.  
Speaking about the difficulties students experienced on campus during the Pandemic, it is worth noting that  
students from many universities in China were quarantined in their rooms and were unable to go out for an  
extended period. All these restrictions were adopted to ensure the safety of all students nationwide and to limit  
the spread of the epidemic.  
After analysing interviews with students in China, we compiled the following table:  
Table 5. Social, Emotional, and Learning problems faced by international students staying in China and  
proposed ways of solution  
Page 6209  
Students experience  
Students staying in China  
- the lack of social activities  
Students staying outside of China  
- the lack of social activities  
Social experience  
- social pressure due to getting a  
doctoral degree at the time of the  
interview  
- long teacher's response time  
Emotional experience  
-
negative  
valence  
emotions: -  
negative  
valence  
emotions:  
passiveness,  
hopelessness, uncertainty, fear, anxiety, anger,  
sadness  
uncertainty  
- positive valence emotions:  
calmness  
-
positive  
valence  
emotions:  
satisfaction, happiness, excitation.  
Educational  
- fatigue/exhaustion  
- disappointment  
- the language barrier  
- the internet connection  
- feeling of disconnection - and - the lack of interconnection with  
detachment peers and teachers  
* Social experience and challenges in the education process. Based on the table, we can conclude that,  
regardless of location, all students experience a lack of social communication and social activity. For example,  
one of the students claimed that he was not an active social person, but even he found it challenging to be alone  
over time:  
"I do not need personal social contacts, but sometimes I just want to talk to someone, not on an educational  
topic."  
Thus, essential SEL characteristics, such as social awareness and relationship skills, cannot be fully  
implemented. When analysing the described emotional experience, we found that students in China and outside  
of it experience positive and negative emotions. However, a significant similarity worth highlighting is the  
feeling of uncertainty that torments students. However, for students in China, this feeling stems from being  
unable to leave their rooms and thus being alone for days, weeks, or months. Such isolation is the reason for the  
change in the time of biological activity, as a result of which many interviewees had difficulties in organising  
daily routines:  
my biological rhythms have changed."And  
"I belong to myself and cannot enter into a permanent mode of work, sleep, and rest."  
As well as physical activity decreasing:  
"laziness of the body breeds laziness of thoughts."  
"although I have much more time and am constantly in my room, I cannot force myself to study hard."  
This problem overlaps with the performance self-expectation pressure problem discussed above in the discussion  
section on students' results from outside China.  
* Emotional experience and challenges connected with emotional condition. It is worth noting that when  
asked about changing the format of education during the transition to online, students did not experience negative  
Page 6210  
emotions and felt quite comfortable and calm, having the opportunity to continue studying in their rooms and to  
devote their free time to reading and studying. However, the interviewees also considered the ambiguity of the  
situation they found themselves in: with the appearance of a large amount of free time, they became hostages of  
constant online meetings, which, in their opinion, do not always provide much helpful information. The analysis  
of emotional experience showed that three of the five essential characteristics of SEL are impaired or at a  
sufficiently low level among students: self-management, responsible decision-making, and self-awareness. The  
second problem was the difficulty organising the day, which is also related to the educational experience.  
* Educational experience and challenges in the education process. An analysis of answers about educational  
experience showed that all students suffer from a lack of communication, but students in China experience a  
feeling of disconnection and detachment:  
During regular classroom lessons, we had the opportunity to interact in person and maintain live communication  
and contact. I miss this."  
Lack of face-to-face communication in and out of class negatively affects all SEL key characteristics, especially  
self-management and relationship skills.  
Thus, speaking about their social, emotional, and educational experiences, we can conclude that, regardless of  
their location, students faced the same experiences that negatively affected their SEL key characteristics, which  
are the foundation of successful and productive studying at the university. After all, there is no point in denying  
that students quarantined on campus are more isolated than those at home with their families. However, despite  
the negative emotions students experience at home, they can always count on the support of family and friends,  
which helps them find balance and not lose heart. At the same time, students on campus go through a period of  
life when passivity and hopelessness consume them, causing fatigue and frustration.  
Ways of Solving Social, Emotional, and Learning problems proposed by students staying in China.  
According to the suggestions received from international students on how to solve the existing problems, we  
have compiled the following table:  
Table 6. Social, Emotional, and Learning problems faced by international students staying outside of China and  
proposed ways of solution  
Problem area  
Sub-problems  
Students` view of solutions  
Social life problems  
the lack of social activities  
seeking contact with remaining students on campus  
to meet social needs  
Emotional condition difficulties  
in  
organizing "I am trying to schedule a day."  
problems  
daily routine  
passivity  
"All we have to do is accept the situation and wait"  
decreased physical activity  
fatigue/exhaustion  
“I try to do exercises at home, but usually feel lazy”  
Problems in learning  
"sometimes, during meetings where I do not need to  
take an active part, I can do my own thing in parallel"  
disappointment  
"I try to take an active part in discussions whenever  
possible."  
the feeling of disconnection students did not find a suitable solution until the end  
and detachment of the Pandemic and the removal of restrictions  
Page 6211  
As shown in the table, the proposed solution to the social problems faced by students on campus does not differ  
from those in other countries. All students are trying to find a way to compensate for the lack of personal social  
interaction. However, what attracts attention are the proposals for solutions, and even the lack of options for  
addressing emotional problems. For example, the students could not find an answer to the question related to the  
feeling of “passivity” and suggested, "accept the situation and wait ."At the same time, students once again  
mention that it is challenging to implement the proposed options for solving problems, even though the solution  
to the problem itself can be found and modelled:  
"I am trying to schedule a day," and “I try to do exercises at home, but usually feel lazy."  
Thus, we can once again conclude that although students in China can set a goal, they cannot control what they  
have accumulated over a long period. Therefore, SEL skills such as self-management and responsible decision-  
making, which are necessary for successful learning, cannot be fully applied. Moreover, the emotional  
component is the basis of any human activity, especially for a student. If a student is in a low mood, their  
performance and internal motivation will also be low. Turning to possible solutions to the problems of the  
educational process, we note that the interviewees were generally more positive and showed more enthusiasm  
in implementing solutions:  
"I try to take an active part in discussions whenever possible."  
However, such a problem as disconnection and detachment remains without any solution other than “accept the  
situation and wait ."On the one hand, we can say that this decision is passive and negative, but we can assume  
that the interviewees understand the dangers of the Pandemic and its consequences. Hence, they offer this  
decision as the only correct one.  
DISCUSSION  
The findings of this research both align with and add nuance to existing scholarship on international students  
during the COVID-19 period. Similar to earlier studies that point to increased stress, loneliness and disruption  
of academic trajectories among mobile student populations (Pham & Shi, 2020; Sampogna et al., 2021; Supiani  
et al., 2020; Xu, 2021), the participants in this project described a mixture of reduced everyday contact with  
others, uncertainty about their academic futures, and strong pressure to achieve high academic standards.  
Importantly, their narratives show that these issues do not appear as separate problems: social, emotional and  
learning-related difficulties are closely interwoven in doctoral students’ experiences and are difficult to  
disentangle in practice.  
Considering the material through the SEL framework helps to illuminate the ways in which students activated,  
and at times struggled to activate, key social and emotional competencies. Self-awareness and self-management  
could be seen in their attempts to notice and name negative emotions, manage stress and sustain motivation  
despite unstable internet connections and limited feedback from instructors (Durlak et al., 2011; Taylor et al.,  
2017). Decisions about how to distribute time between work and study, whether to take on employment, and  
how to organise daily routines reflected elements of responsible decision-making. At the same time, the data  
indicate that these competencies are not purely individual attributes; they are shaped and constrained by  
institutional conditions such as pedagogical approaches, communication patterns and the availability of support  
services (CASEL Guide Effective Social and Emotional Learning Programs, 2012; Zins & Elias, 2006).  
A comparison of students' accounts residing outside China with those who remained on Chinese campuses  
reveals a pattern of both convergence and divergence. Across both groups, participants spoke about the lack of  
informal social activities, feelings of isolation and a wish for more direct contact with supervisors and teachers.  
Students who were abroad also reported difficulties related to unstable or expensive internet, time zone  
differences, and restricted access to libraries and other academic resources. In contrast, students on campus more  
often highlighted tiredness, disrupted daily rhythms, and a sense of detachment linked to prolonged periods spent  
in their rooms. These contrasts point to the need to take both geographical location and infrastructural conditions  
into serious consideration when planning support for international doctoral students (Aristovnik et al., 2020).  
Page 6212  
Taken together, the results suggest that institutional responses to crisis situations should not be limited to  
ensuring the technical feasibility of online teaching. If social, emotional and learning aspects of students’ lives  
are as interdependent as the SEL framework proposes, then adjustments to assessment formats or digital  
platforms need to be complemented by deliberate efforts to strengthen interpersonal connections, provide regular  
and timely feedback, and create opportunities for emotional expression and peer support (Durlak et al., 2011;  
Sampogna et al., 2021).  
CONCLUSION  
According to Lawor and Rosanbalm (2016; 2021), SEL encompasses the processes by which people acquire and  
apply the knowledge and skills needed to identify and manage their emotions; set and achieve goals; make  
responsible decisions; develop and maintain positive relationships, and understand others' points of view and  
show empathy for others. The COVID-19 Pandemic has introduced new stressors while removing comforting  
connections and routines from the lives of children, teens, and adults. Aside from the many students who have  
lost loved ones to the virus, others may be concerned about their health and safety, social isolation, or learning  
remotely. As unemployment rises, they may be worried about food insecurity or stable housing. They may bear  
an additional burden of anxiety amid an increasingly tumultuous racial and political environment. They miss  
countless cherished events and activities with families, friends, classmates, and teammates. All this ongoing  
stress and loss will predictably affect mental health, social connections, and emotional well-being. Indeed,  
economic downturns are linked to increased mental health difficulties for youth, likely due to household stress  
and adult mental health (Golberstein et al., 2019).  
All interviewed international students of Chinese universities, regardless of location, found themselves in  
challenging social, emotional, and educational situations during COVID-19, such as  
lack of social connections;  
the presence of anxiety, fear, and intense pressure from friends, relatives, and the general environment  
in the world;  
the presence of slow feedback and the lack of timely responses from classmates and professors;  
the difficulties in building their identification in the virtual space by graduate students who are concerned  
about problems with the Internet.  
Speaking about the social experience and social problems, students noted the lack of communication with their  
classmates and professors, as well as social pressure from others associated with high expectations. However,  
despite the negative emotional strain and stress students experience from outside China and from studying  
remotely, the home environment, family, and friends are supportive, helping them cope with problems with  
confidence, even though their ability to communicate freely is limited due to COVID-19.  
The Pandemic that has unfolded worldwide since 2020 has brought new learning technologies and modernised  
education worldwide. However, when analysing the technological capabilities of interviewed students, it is worth  
noting that some countries face significant challenges in adapting to such rapid modernisation. The main  
difficulties with the transition to online learning are related to Internet connectivity issues, limited lesson time,  
the inability to communicate with classmates and teachers who live a long way away, and limited periods of  
electricity supply. Thus, students end up in a less effective learning environment, which is a wake-up call for  
universities. Despite the difficulties, all students remained optimistic about their learning. Moreover, they tried  
to overcome the challenges and strive to achieve what they believed in.  
Despite the severe problems students encountered during online learning and the need to work and study at the  
same time, the interviewees identified not only negative valence emotions (uncertainty, fear, anxiety, anger,  
sadness) but also positive valence emotions (satisfaction, happiness, excitation). Positive emotions always have  
a positive effect on a person's overall emotional state, which, in turn, is directly related to self-confidence and  
high motivation. Furthermore, all positive emotions are associated with the positive educational experience  
Page 6213  
during the training and with the support of an intimate family environment. Such compensation helps students  
cope with internal experiences and fears and affects learning effectiveness.  
It should be noted that all difficulties and stresses are subject to an internal analysis by the respondents, which  
helps quickly and effectively identify ways to overcome barriers. The confidence and high motivation of all  
interviewees, despite the complexity of students' situation during this time, are directly related to learning  
outcomes and efficiency.  
Comparing interview results from doctoral students who have been living outside China suggests that they also  
experience the same emotions despite different life situations. However, despite the difficulties doctoral students  
staying abroad have encountered, they remain highly motivated to learn and continue studying hard, although  
their intrinsic motivation to act is low. Furthermore, the need for social contact is also very high, and the ways  
to solve it remain unchanged; only the context changes. Thus, we can conclude that all students, regardless of  
location, experience similar emotions during a pandemic, encounter the same problems, and seek ways to solve  
them. If, however, the solution to the problem is to wait for the stabilisation of the epidemiological situation for  
an indefinite period, then students accept the complexity of the current situation and try to fulfil all restrictions  
responsibly.  
Even though students can already return to China, many continue to study online. Because of the sheer number  
of challenges, students must put in a considerable amount of personal effort and push themselves to the limit and  
maybe beyond their limits. From our point of view, they need support from the university and teachers to help  
students make up for lost opportunities by organising individual and additional activities. Doctoral students  
should be allowed to network in groups and catch up on academic and emotional issues. Universities should also  
organise additional support services and practical guidance to help graduate students quickly adapt and integrate  
into the university environment in China. With this extra support, students can easily continue their academic  
life after the Pandemic.  
All three types of experience we emphasised in our study are of exceptional importance and strongly influence  
students' ability to utilise the internal potential required to complete their studies. Thus, the connection between  
emotional, social, and academic experiences is undeniable and warrants further study in a new and irreversible  
reality.  
Taken together, these findings point to several implications for policy and practice. Universities highlight the  
need to treat international doctoral students as a distinct group whose academic success depends on robust digital  
infrastructure and sustained social and emotional support. For supervisors and teachers, they point to the value  
of regular, predictable communication, explicit feedback, and attention to students’ well-being alongside  
academic progress. For future research, the study suggests the importance of larger, multi-site, and longitudinal  
designs that can capture variation across institutions and countries, as well as mixed-methods approaches that  
combine in-depth qualitative accounts with broader survey data. Such work would deepen understanding of how  
social, emotional, and learning experiences interact over time and how SEL-informed interventions might  
strengthen international doctoral students’ resilience and academic outcomes in times of crisis and beyond.  
ETHICAL CONSIDERATIONS  
This study was conducted in accordance with the ethical guidelines for research with human participants at  
Shaanxi Normal University. Before each interview, participants were informed about the aims of the study, the  
interview procedures, potential risks and benefits, and how their data would be protected. Participation was  
entirely voluntary, and participants could refuse to answer any question or withdraw from the study at any time  
without any negative consequences. Informed consent was obtained from all participants before data collection.  
To protect confidentiality, all identifying information was removed from the transcripts, pseudonyms were used  
in all reports, and audio files and transcripts were stored on password-protected devices accessible only to the  
research team.  
Page 6214  
CONFLICT OF INTEREST  
The authors declare no conflicts of interest related to the research and authorship of this study.  
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