ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXII October 2025
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Motivation to Learn Online: An Overview of Students’ Perceptions
*1
Mok Soon Sim,
2
Tan Su Ling,
3
Tai Yu Jing,
4
Chen Zhitong,
5
Noor Hanim Rahmat
1,2,3,5
Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia,
4
Jining
Polytechnic, Shandong, China
*Corresponding Author
DOI: https://dx.doi.org/10.47772/IJRISS.2025.922ILEIID0036
Received: 22 September 2025; Accepted: 30 September 2025; Published: 22 October 2025
ABSTRACT
Student motivation is crucial for engagement and success in online learning. This quantitative study is based
on Bandura’s (2012) Social Cognitive Theory and Fowler’s (2018) motivation framework for online
learning. Social Cognitive Theory emphasizes the interaction between personal factors, behaviour, and
environment in learning. The study examines how value, expectancy, and social support shape online
learning motivation. A 5-point Likert survey with four sections was administered to 229 purposively
selected participants. Section A covered demographics, Section B measured value, Section C measured
expectancy, and Section D measured social support. Results show value strongly enhances motivation,
while expectancy boosts confidence and belief in success. Social and instructor support also improve
performance in online language learning. Overall, all variables demonstrated strong positive correlations
with online motivation. The study refines the MLOQ framework and suggests future research on cultural,
gender, and emotional factors to sustain long-term online learning motivation.
Keywords: Motivation, Online Learning, Perceptions, Social Cognitive Theory
INTRODUCTION
Background of Study
With the swift shift to digital learning, understanding factors that support student engagement is
increasingly important. Motivation strongly influences participation, persistence, and performance in online
learning (Artino, 2008; Keller, 2008). It fuels learning behaviors, sustains attention, and shapes positive
attitudes, making learning more meaningful (Bedi, 2023).
Guided by Social Cognitive Theory (SCT), this study investigates how value, expectancy, and social support
shape Malaysian public university students motivation in online language learning. SCT highlights the
interaction of individuals, behaviors, and environments, stressing the roles of observational learning, self-
efficacy, and reinforcement in fostering intrinsic and extrinsic motivation as well as sustained engagement.
Statement of Problem
Despite the rise of online learning, sustaining student motivation remains challenging. Collaborative
learning often lacks scaffolding, leading to passive participation and limited engagement (Ku et al., 2013).
Fragmented social interactions weaken motivation, while unclear relevance of tasks to careers or society
reduces commitment (Al-Thani & Ahmad, 2020). Disconnections between curriculum and authentic
practices further contribute to disengagement (Devkota et al., 2017).
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXII October 2025
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Liu et al. (2024) found that intrinsic motivation, emotional engagement, and psychological capital strongly
predict performance in blended learning, while extrinsic motivation has a negative direct but positive
mediated effect. Other studies highlight the roles of teacher feedback (Guo & Zhou, 2021), wellbeing and
relationships (Sudarnoto et al., 2025), and consistent platform use (Clark et al., 2025). In Malaysia,
expectancy, task value, and social support are key motivators (Siok et al., 2023; Santos et al., 2025).
However, existing studies show inconsistent findings and seldom address students’ perceptions of
motivational constructs in practice. Limited research explores how university learners experience self-
efficacy, goal orientation, value beliefs, and social support in online language learning. This gap is
significant in Malaysian higher education, where online language instruction is expanding but under-
researched.
This study explores how students perceive value, expectancy, and social support in shaping their online
learning motivation. Findings aim to guide course design, improve teaching strategies, and foster sustained
engagement in digital learning.
Objective of the Study and Research Questions
This study is done to explore motivation to learn online. Specifically, this study is done to answer the
following questions;
How do value components influence students’ motivation to learn online?
How do expectancy components influence students’ motivation to learn online?
How does social support influence students’ motivation to learn online?
Is there a relationship between all components in motivation to learn online?
LITERATURE REVIEW
2.1 Theoretical Framework of the Study
Social Cognitive Theory (SCT)
Bandura (2012) presented the SCT that states that reflects the dynamic interaction between a learners
behaviour, their cognitive processes and his/her environment. This theory emphasizes that a learner learns
through the observation he/she made on others. With reference to figure 1 below, learning may begin by the
learner. This learner carries within himself/ herself some personal factors. Nevertheless, through observing
others, the learner experiences changed behaviour. This changed behaviour is influenced by the
environmental factors around the learners. These factors in turn may change the learners’ personal factors.
Similarly, in the context of online learning today, the environment of learning has been changed to online
mode. The online mode sets the background for learning. The learnerenters” the online learning with hope
and motivation to succeed on learning. Whatever takes place within the online classroom affects the learner
(personal factors). This can take the form of modelling of behaviour from the learner through online
interactions.
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXII October 2025
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Figure 1- Social Cognitive Theory (Source:Bandura, 2012)
Motivation to Learn Online
Motivation, a crucial element in education, significantly influences a student's desire and commitment to
learning within a specific environment (Mazlan et al., 2021). Motivation in online learning is multifaceted,
encompassing both intrinsic and extrinsic factors that significantly impact student engagement and
academic outcomes (Liu et al., 2024).
Different experts identify several motivational factors for learning online. These factors are derived from
SCT (Bandura, 1986), Self-Determination Theory (Deci & Ryan, 1985), and Mindset Theory (Dweck,
1999). Additionally, applied tools such as the Motivation to Learn Online Questionnaire (MLOQ) (Fowler,
2018) provide further insights into learners’ motivational drivers.
Bandura’s SCT emphasizes the reciprocal interaction between personal factors, behavior, and the
environment in shaping motivation and learning. In his foundational work, Bandura (1986) elaborated key
concepts such as self-efficacy, observational learning, and self-regulation. Learners with high self-efficacy
are more likely to persist through challenges, especially when they receive support from mastery
experiences, role models, feedback, and a responsive learning environment (Fuente et al., 2022; Siok et al.,
2023).
Deci and Ryans (1985) Self-Determination Theory pinpoints autonomy, competence, and relatedness as
core psychological needs that drive motivation. Online learners are more engaged when they feel in control
of their learning (autonomy), observe themselves as capable (competence), and experience a sense of
belonging (relatedness) (Fowler, 2018; Jiang & Xie, 2022; Siok et al., 2023). These needs foster both
intrinsic motivation-driven by curiosity or personal development - and extrinsic motivation, which depends
on how well external goals are internalized by the learner.
Dweck’s (1999) Mindset Theory further contributes to understanding motivation through the difference
between growth and fixed mindsets. A growth mindset is the belief that abilities can be improved through
effort, it promotes resilience and long-term engagement. In contrast, a fixed mindset can decrease
motivation when students face failure. Feedback that highlights effort over innate ability is found to support
a growth-oriented mindset (Yeager & Dweck, 2023).
In addition to these theoretical models, the MLOQ (Fowler, 2018) outlines several practical motivational
factors, including control of learning beliefs, task value, instructor support, social engagement, and both
intrinsic and extrinsic goal orientation. Students who believe they can control their learning, find value in
course content, and receive support from instructors are more likely to remain engaged. However, the lack
of face-to-face interaction in online environments may reduce social motivation unless intentional actions
are taken to enhance peer and instructor interaction (Liu et al., 2023).
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXII October 2025
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Past Studies
Past Studies on Motivation to Learn Online
Many studies have explored factors shaping students’ motivation in online learning. Zahid et al. (2024)
found that value, expectancy, and social support influence motivation, with curiosity, self-efficacy, and peer
or teacher support enhancing engagement among 108 Malaysian engineering students. Similarly, Elshareif
and Mohamed (2021) showed that motivation at Ajman University was strongly linked to e-teaching
materials and e-assessments, supported by reliability and validity analyses.
In contrast, Me and Sevilen (2021) highlighted challenges to sustaining motivation among Turkish L2
learners during the COVID-19 shift to online English classes. A qualitative case study with 12 students
found that online education negatively affected motivation due to reduced social interaction, mismatched
expectations, organizational issues, and poor course design.
These studies show that learners’ perceptions of online learning involve both supportive and hindering
factors. Guided by SCT, this study highlights how personal, behavioral, and environmental factors shape
online learning motivation.
Conceptual Framework of the Study
Figure 2 below presents the conceptual framework of the study. This study is supported by the SCT by
Bandura (2012) and is supported by Fowler’s (2018) motivation for online learning. The SCT presents a
general representation of factors that facilitates learning, personal factors, behaviour and environment. Since
the context of this study is online learning, the environment is set as online mode. Online learning has
encouraged learners to be flexible in their quest for attaining knowledge (Rahmat & Thasrabiab, 2024). To
begin with the personal factors in Bandura (2012) refer to the learners internal state and can be understood
by the expectancy components in online learning. When learners go online, their personal factors such as
self-efficacy and control of learning beliefs motivated them to be curious to learn. Next, as hard as online
learning may be, learners motivation is derived from the value they put into the learning task. This value is
seen in their behaviour towards the learning.
Since Bandura (2012) states that there is a dynamic interaction between the factors, this study attempts to
investigate the relationship between all motivational factors in online learning.
Figure 2- Conceptual Framework of the Study Relationship of Motivational Components for Online
Learning
VALUE
EXPECTANCY
SOCIAL
SUPPORT
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXII October 2025
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METHODOLOGY
This quantitative study is done to explore learners’ motivation to learn online in the learning of Mandarin as
a foreign language. A convenient sample of 229 participants responded to the survey. The instrument used is
a 5 Likert-scale survey and is replicated from Fowler (2018) to reveal the variables in table 3 below. Table 1
below shows the categories used for the Likert scale; 1 is for Never, 2 is for Seldom, 3 is for Sometimes, 4
is for Often and 5 is for Almost Always.
Table 1- Likert Scale Use
1
Never
2
Seldom
3
Sometimes
4
Often
5
Almost Always
Table 2- Distribution of Items in the Survey
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
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Table 2 shows the distribution of items in the survey. This study is replicated from Fowler’s (2018)
constructs on motivation to learn online. Section B has 16 items on value; section C has 13 items on
expectancy while section D has 12 items for social support.
Table 2 also shows the reliability of the survey. The analysis shows a Cronbach alpha of .917 for
expectancy, .938 for value and .870 for social support. The overall Cronbach alpha for all 41 items is .963;
thus, revealing a good reliability of the instrument chosen/used. Further analysis using SPSS is done to
present findings to answer the research questions for this study.
RESULTS AND DISCUSSION
4.1 Demographic Analysis
Table 3- Percentage for Demographic Profile
Table 3 shows the percentage for demographic profile of the respondents. 24% of the respondents are male
while 76% of them are female. Next, the Mandarin course offers three levels, level 1, level 2 and level 3.
38% of the respondents are studying level 1. Next, 55% are learning level 2 and 7% are at level 3. Learners
reported that 49% of them had experience learning Mandarin and 51% did not have any experience learning
Mandarin. Lastly, 17% of the respondents are studying in the science & technology discipline, 17% are
studying science & technology discipline while 66% are in business management.
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
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4.2 Descriptive Statistics
4.2.1 Findings for Value Components
This section presents data to answer research question 1- How do value components influence students’
motivation to learn online? In the context of this study, this refers to (i) intrinsic goal orientation, (ii)
extrinsic goal orientation and (iii) task value.
(i) Intrinsic Goal Orientation (VI)
Figure 3- Mean for (i) Intrinsic Goal Orientation
Figure 3 presents the mean scores for intrinsic motivation. The highest mean is 3.9(SD=0.8), corresponding
to item 5, which states that learners were motivated to learn even when they had to work on the assignment
on their own. Next, two items share the same mean of 3.7. Item 3 (mean = 3.7, SD = 0.8) states that learners
found the most satisfying aspect was understanding the online content. Item 4 (mean = 3.7, SD = 0.8)
indicates that learners reported choosing topics from which they would learn a lot, even if it meant not
receiving a high grade. Two items recorded the lowest mean of 3.5. Item 1 (mean = 3.5, SD = 0.9) states
that learners preferred challenging materials. Item 2 (mean = 3.5, SD = 0.9) states that learners preferred
materials that aroused their curiosity.
(ii) Extrinsic Goal Orientation (VE)
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
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Figure 4- Mean for (ii) Extrinsic Goal Orientation
Figure 4 shows the mean scores for extrinsic goal orientation. The highest mean score, 4.6 (SD=0.7),
corresponds to item 1, indicating that achieving high grades is the primary source of motivation for most
learners. This is followed by item 5, with a mean of 4.4 (SD = 0.7), which reflects that learners were driven
to excel in their online studies to attain well-paying job, promotions, and financial stability. Item 4 has a
mean of 4.3 (SD = 0.8) and suggests that learners were motivated to perform well in their classes to
demonstrate their abilities to family, friends, employer, or others. Items 2 and 3 share the same mean score
of 4.2 (SD = 0.8). Item 2 highlights learners desire to earn awards and recognition, while item 3 points to a
competitive drive to achieve higher grades than their peers.
(iii) Task Value (VT)
Figure 5- Mean for Task value
Figure 5 demonstrates the mean scores for task value. The highest mean score, 4.2 (SD=0.7) is shared by
items 4 and 6. Item 4 indicates that learners found the course material useful, while item 6 highlights that
understanding the subject matter is very important to them. Items 2, 3 and 5 all have a mean of 4.1 (SD =
0.7). Item 2 reflects learners’ belief in the importance of learning the course material. Items 3 and 5 suggest
a strong interest in the content area and a liking for the subject matter, indicating engagement with this
online course. Item 1, which has the lowest mean score of 4.0 (SD = 0.8), though still relatively high,
reflects learners perception of the transferability of knowledge from this course to other courses.
Findings for Expectancy Components
This section presents data to answer research question 2- How do expectancy components influence
students’ motivation to learn online? In the context of this study, this is measured by (i) self-efficacy, and (ii)
control of learning beliefs.
(i) Self- Efficacy (ESE)
Figure 6- Mean for Self-Efficacy
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Figure 6 presents the mean scores for self-efficacy. The highest mean score, 4.1 (SD=0.7) was recorded for
item 6, which shows that learners expect to do well. The second highest mean score, 3.9 (SD=0.8), is shared
by items 3 and 8. Item 3 suggests that learners are confident in their ability to learn the basic concepts being
taught, while item 8 reflects that, despite the difficulty of the classes, the teachers, and skills, learners
believe they can do well. Item 2, which has the lowest mean score of 3.4 (SD = 0.8), suggests that learners
are less certain about understanding the most difficult material presented in the readings. Overall, a large
number of the respondents expressed confidence in their ability to perform well in their classes.
(ii) Control Of Learning Beliefs (ECB)
Figure 7- Mean for Control of Learning Beliefs
Figure 7 shows the mean scores for control of learning beliefs. The highest mean score, 4.1 (SD=0.7 and
0.8), is shared by items 2 and 3. These items show that learners feel it’s their own fault if they don’t learn
the material taught, and that they will understand the material if they try hard enough. The second highest
mean score, 4.0 (SD=0.7), is for item 1, which indicates that learners believe if they study in appropriate
ways, they will be able to learn the material. Item 4, with the lowest mean score of 3.8 (SD = 0.9), suggests
that learners feel if they don't understand the material presented, it's because they didn't try hard enough.
Findings for Social Support
This section presents data to answer research question 3- How does social support influence students’
motivation to learn online? In the context of this study, this is measured by (i) social support and (ii)
instructor support.
(i) Social Engagemnt (SSE)
Figure 8- Mean for Social Engagement
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Figure 8 reveals the mean scores for social engagement. The highest mean score is 3.8 (SD = 0.8) for item 2,
indicating that most learners reported paying attention in classes. The second highest mean score is 3.7 (SD
= 0.9) for item 3, showing that learners enjoy class discussions. Item 1, which has the lowest mean score of
2.8 (SD = 1.1), reflects that learners feel "disconnected" from their teacher and fellow students in classes.
The relatively high standard deviation suggests varied experiences some learners feel quite connected, but
others feel significantly isolated.
(ii) Instructor Support (SIS)
Figure 9- Mean for Instructor Support
The data presented in Figure 9 show the mean scores for instructor support. Notably, item 5, "The instructor
presents the material in a way that makes it relevant" gained the highest mean score of 4.3 (SD = 0.7). The
second highest mean scores, 4.2 (SD = 0.8, 0.7, and 0.7), is shared by items 1, 3, and 4. Item 1 indicates that
learners feel they can freely communicate with the instructor in class. Item 3 reveals the instructor’s
expectations for learners are clear, while item 4 shows that the instructor provides the guidance needed for
learners to succeed. The lowest mean score, 4.0 (SD = 0.7), is for item 6, which indicates that learners feel
they have the freedom to guide their own learning in the course. These findings suggest a strong instructor-
learner relationship that is conducive to online learning.
Exploratory Statistics
Findings for Relationship between components in motivation to learn online
This section presents data to answer research question 4- Is there a relationship between all components in
motivation to learn online?
To determine if there is a significant association in the mean scores between components in motivation to
learn online, data is analysed using SPSS for correlations. Results are presented separately in table 4, 5 and
6 below.
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
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Table 4- Correlation between Value and Expectancy Components
**Correlation is significant at the 0.01 level (2-tailed)
Table 4 shows there is an association between value and expectancy components. Correlation analysis
shows that there is a high significant association between value and expectancy components (r=.832**) and
(p=.000). According to Jackson (2015), coefficient is significant at the .05 level and positive correlation is
measured on a 0.1 to 1.0 scale. Weak positive correlation would be in the range of 0.1 to 0.3, moderate
positive correlation from 0.3 to 0.5, and strong positive correlation from 0.5 to 1.0. This means that there is
also a strong positive relationship between value and expectancy components.
Table 5- Correlation between Expectancy and Social Support Components
**Correlation is significant at the 0.01 level (2-tailed)
Table 5 shows there is an association between expectancy and social support components. Correlation
analysis shows that there is a high significant association between expectancy and social support
components (r=.728**) and (p=.000). According to Jackson (2015), coefficient is significant at the .05 level
and positive correlation is measured on a 0.1 to 1.0 scale. Weak positive correlation would be in the range of
0.1 to 0.3, moderate positive correlation from 0.3 to 0.5, and strong positive correlation from 0.5 to 1.0. This
means that there is also a strong positive relationship between expectancy and social support components.
VALUE
VALUE
Pearson Correlation
1
Sig (2-tailed)
N
229
EXPECTANCY
Pearson Correlation
.832**
Sig (2-tailed)
.000
N
229
EXPECTANCY
SOCIAL SUPPORT
EXPECTANCY
Pearson Correlation
1
.728**
Sig (2-tailed)
.000
N
229
229
SOCIAL
SUPPORT
Pearson Correlation
.728**
1
Sig (2-tailed)
.000
N
229
229
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Table 6- Correlation between Social Support and Value Components
**Correlation is significant at the 0.01 level (2-tailed)
Table 6 shows there is an association between social support and value components. Correlation analysis
shows that there is a high significant association between social support and value components (r=.715**)
and (p=.000). According to Jackson (2015), coefficient is significant at the .05 level and positive correlation
is measured on a 0.1 to 1.0 scale. Weak positive correlation would be in the range of 0.1 to 0.3, moderate
positive correlation from 0.3 to 0.5, and strong positive correlation from 0.5 to 1.0. This means that there is
also a strong positive relationship between social support and value components.
CONCLUSION
Summary of Findings and Discussions
This section summarizes findings on how value, expectancy, and social support shape online learning
motivation. Fowlers (2018) framework highlights intrinsic goals, extrinsic goals, and task value. Learners
enjoyed independence, valued challenges, and felt satisfied when mastering content, contrasting with Meşe
and Sevilen’s (2021). Extrinsically, grades, career advancement, recognition, and competition motivated
them, consistent with Zahid et al. (2024). For task value, course materials were seen as useful, relevant, and
transferable. Expectancy influenced motivation through self-efficacy and control beliefs. Learners showed
strong confidence in completing tasks and achieving goals, aligning with Siok et al. (2023). Socially, most
learners paid attention and enjoyed discussions, though connection levels varied. Instructor support was
positive, with relevant materials, clear guidance, autonomy, and timely feedback, echoing Elshareif and
Mohamed (2021). In line with Zahid et al. (2024), correlation analyses showed strong links among value,
expectancy, and social support. Each component reinforced the others, forming an active, interrelated
system of motivation in online learning.
Implications and Suggestions for Future Research
Theoretical and Conceptual Implications
This study applies Bandura’s (2012) SCT and Fowler’s (2018) framework to online learning motivation. It
reinforces SCT by linking personal factors, behavior, and environment, with expectancy highlighting the
role of self-confidence and control. Value emerged as a primary influence, extending Fowler’s MLOQ
SOCIAL SUPPORT
VALUE
SOCIAL
SUPPORT
Pearson Correlation
1
.715**
Sig (2-tailed)
.000
N
229
229
VALUE
Pearson Correlation
.715**
1
Sig (2-tailed)
.000
N
229
229
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framework, while strong correlations suggest integrating value into SCT enhances its explanatory power.
Social and instructor support affirmed SCT’s environmental reinforcement, showing that interaction can
boost motivation and reduce passive participation (Ku et al., 2013). Overall, the study refines links among
value, expectancy, and support within MLOQ, addressing its limitations.
Pedagogical Implications
Since value components strongly influence motivation, educators should design meaningful, culturally
relevant courses with clear objectives, such as real-world language tasks (Jiang & Xie, 2022). Expectancy
factors highlight the need for scaffolding, peer modeling, and interactive feedback to build confidence,
consistent with SCT and prior research (Keller, 2008; Elshareif & Mohamed, 2021). Social and instructor
support can be strengthened through collaborative activities and regular check-ins to reduce isolation,
aligning with Self-Determination Theory (Deci & Ryan; Sudarnoto et al., 2025). Demographic differences
also suggest tailoring strategiesfor example, directive feedback for male students and praise for female
students. A blended approach that balances autonomy and support, supported by professional development
(Meşe & Sevilen, 2021), can sustain student engagement in online learning.
SUGGESTIONS FOR FUTURE RESEARCH
Future research should use qualitative and longitudinal methods to capture evolving learner experiences and
address the limits of static surveys. Exploring gender, cultural factors, and platform design can refine the
MLOQ across diverse contexts. Further study of emotional engagement, psychological capital, and
motivational interventions may clarify their long-term effects on persistence, proficiency, and learner
autonomy.
ACKNOWLEDGEMENTS
The authors would like to express their sincere gratitude to all the participants for completing the
questionnaire. Their valuable input was essential for this research.
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