The third theme was the normalisation of errors, which contributes to entrenched language errors. This can be
seen in the normalisation of code-mixing and fossilised errors within Malaysian society, where this way of
communicating has become widely accepted as a common communication style. The next contributing factor
was limited vocabulary and poor confidence. It appears that years of formal learning do not guarantee fluency
and accuracy in language production. Many learners struggle with restricted vocabulary and are unable to
smoothly retrieve learned words. This can lead to communication breakdowns, causing speakers to feel anxious
and inadequate. Since formal situations demand complex structures, these speakers tend to avoid them and
communicate only in simpler, more familiar ones.
Lastly, the final theme emerging from respondents’ perspectives was the influence of media and the environment.
Respondents acknowledged their heavy exposure to media, particularly social media, which is widespread with
informal language. Their extensive use of social media reinforced fossilisation through the use of casual speech
patterns and slang. In conclusion, these contributing factors worked in combination to create a context where L1
interference, social norms, and peer influence normalised the use of non-standard English. Comparatively,
intrinsic factors such as high anxiety, poor confidence, and limited vocabulary further discouraged speakers’
efforts to achieve accuracy in their language production.
Research Question 3: Beliefs About Using More English for Improvement
The third research question investigated respondents’ perceptions of whether the frequent use of English, in both
formal and informal varieties, could improve their proficiency. Unanimously, respondents agreed that
application and practice in both settings would lead to better proficiency and confidence. However, some
respondents shared a word of caution related to excessive exposure to informal language, which they believed
could lead speakers to master inaccurate language forms. An excessive reliance on slang and Manglish might
reinforce incorrect grammar and pronunciation, thereby deepening fossilisation. According to respondents, if
ESL learners believe exposure alone is enough to achieve proficiency, they may choose to use informal English
dominantly, which risks fossilising errors further. Hence, informal practices are helpful to build confidence and
conversational fluency but are not sufficient for mastering more formal or academic English.
DISCUSSION
This study’s findings provide an explanation of how Malaysian ESL undergraduates perceive and experience
fossilisation in their spoken English. The findings revealed that respondents are aware of their recurring errors
but feel that these errors are socially acceptable. This aligns with Interlanguage Theory, which suggests that
when learners deprioritize accuracy, their interim language systems can stabilise due to social and psychological
factors. For Malaysian ESL undergraduates, who alternate between Malay, English, and the local vernacular
"Manglish," Interlanguage Theory provides a practical lens for understanding how L1-shaped linguistic routines
persist even when learners possess explicit knowledge of the correct L2 rules. Furthermore, Yusof et al. (2023)
reported that this outlook is parallel with other studies where undergraduates view Manglish with positive
attitudes. ESL speakers did not view Manglish as a linguistic deficiency, but rather as a tool to ease
communication when linked to social contexts (Yusof et al., 2023). Code-switching and code-mixing are
considered normal when speakers are aiming for efficiency and solidarity (Roslan et al., 2021). Thus, when the
use of non-standard forms signals group belonging and achieves communicative goals, learners are less likely to
challenge these patterns, leading to further fossilisation of errors.
Fossilisation appears to be a result of the context-bound environment surrounding the learner rather than an
individual linguistic failure. The findings of this study—mother tongue interference, normalisation of informal
English, and media influence—further support this notion. Similarly, Azman and Razali (2024) also found that
L1 influence, a lack of corrective feedback, and environmental reinforcement are primary contributors to
fossilisation among Malaysian ESL learners. This is also consistent with the results from Xu’s (2022)
longitudinal research. Without targeted feedback, learners' grammar and phonology can remain stagnant despite
continued exposure to the target language. This is a familiar context in Malaysia, where learners have reported
poor mastery of English despite prolonged exposure during their formative years in school.