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ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXII October 2025
Unlocking the Potential of Learning Analytics in Digital Education:
from Passive Reporting to Active Intervention
Sabiroh Md Sabri
*
, Ismalaili Ismail, Nur Zainie Abd Hamid, Noor Azreen Mohd Khushairi, Mohd
Imran Khusairi Shafee
Faculty of Business and Management, Universiti Teknologi MARA Cawangan Perlis, 02600 Arau, Perlis,
Malaysia
*Corresponding Author
DOI: https://dx.doi.org/10.47772/IJRISS.2025.922ILEIID007
Received: 22 September 2025; Accepted: 30 September 2025; Published: 22 October 2025
ABSTRACT
Learning analytics (LA) has emerged as a powerful approach to improving student success, personalizing
learning, and guiding institutional decision-making. Despite the availability of rich learner data from learning
management systems (LMS) and digital platforms, the use of LA remains underdeveloped in higher education.
Most institutions confine analytics to descriptive reporting - tracking logins, task completion, and grades,
without advancing toward predictive, personalized, or intervention-oriented applications. This underutilization
results in missed opportunities to identify at-risk learners early, support adaptive pathways, and continuously
refine curriculum design. This concept paper adopts a qualitative and conceptual research design, drawing on
recent literature and theoretical models such as the Technology Acceptance Model (TAM) and Diffusion of
Innovations (DOI), to propose the Integrated Learning Analytics Adoption Framework (ILAAF). The
framework emphasizes five strategic pillars - vision and governance, capacity building, technology integration,
pedagogical alignment, and continuous evaluation, supported by an operational workflow that transforms raw
data into actionable insights. The findings highlight that adopting ILAAF can shift LA from passive reporting
to active, learner-centered practice. The paper recommends strategic institutional adoption, capacity
development, and ethical governance to ensure LA becomes a dynamic driver of engagement, equity, and long-
term student success.
Keywords: Learning Analytics, Educational Technology, Personalized Learning, Digital Education, Data-
Driven Teaching
INTRODUCTION
The rapid digital transformation of higher education has fundamentally changed the way learning is delivered,
experienced, and managed. With the widespread adoption of Learning Management Systems (LMS), online
assessment platforms, and collaborative digital tools, institutions now have access to an unprecedented volume
of learner-generated data. These data sources include login frequencies, time-on-task measures, participation in
discussion forums, assessment performance, and patterns of resource use. The sheer breadth and depth of this
data provide fertile ground for evidence-based interventions aimed at improving student engagement,
retention, and achievement.
Learning analytics (LA) has emerged as a strategic approach to harnessing this wealth of information. Defined
as the measurement, collection, analysis, and reporting of data about learners and their contexts, LA aims to
understand and optimize learning processes and the environments in which they occur. By applying LA
effectively, institutions can identify at-risk students early, deliver targeted support, and create adaptive learning
pathways that cater to diverse needs. In addition, LA can inform instructional design by highlighting which
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ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXII October 2025
resources and activities are most effective in promoting learning, enabling continuous improvement of teaching
practices and course structures.
Despite its transformative potential, evidence indicates that LA remains underutilized in many educational
contexts. While basic descriptive reporting, such as tracking attendance or measuring completion rates, has
become common practice, more sophisticated applications, such as predictive analytics, student-facing
dashboards, and personalized learning interventions, are far less prevalent. As a result, valuable opportunities
for proactive intervention and personalized support are missed, limiting LAs contribution to improving
learning outcomes and advancing institutional effectiveness. This underuse highlights a pressing need to
explore the barriers preventing full adoption and to develop strategies that move LA from passive reporting
toward active, data-informed decision-making in higher education.
LITERATURE REVIEW
Introduction to Learning Analytics (LA)
Learning analytics (LA) has emerged as a rapidly growing field in educational technology, driven by the
increased adoption of digital learning platforms and the availability of large datasets on learner behaviours.
The Society for Learning Analytics Research (SoLAR) defines LA as “the measurement, collection, analysis,
and reporting of data about learners and their contexts, for purposes of understanding and optimizing learning
and the environments in which it occurs” (SoLAR, 2022). The evolution of LA can be traced from early
descriptive reporting within learning management systems (LMS) to more sophisticated predictive and
prescriptive models that aim to provide real-time and personalized feedback (Márquez et al., 2024). In higher
education, LA plays a strategic role in both academic and administrative decision-making, offering tools to
enhance student retention, engagement, and performance while also improving curriculum design and
institutional efficiency (Banihashem et al., 2022).
Benefits and Potential of Learning Analytics
1) Early Risk Detection
A core advantage of LA is its capacity to identify at-risk learners early in the academic cycle, enabling timely
interventions that can prevent dropout or failure. Studies demonstrate that predictive models using variables
such as login frequency, assessment performance, and interaction patterns can accurately forecast student
success or attrition (Shen et al., 2023; Song et al., 2024). Institutions that implement early-warning systems
based on such models have reported measurable improvements in retention rates and student satisfaction.
2) Personalized Learning and Adaptive Pathways
Another significant benefit of LA lies in its potential to support adaptive learning. By analyzing individual
learning behaviours and performance data, LA systems can recommend tailored learning activities, resources,
and pacing. This adaptive approach can be further enhanced through integration with microlearning strategies,
delivering short, focused learning modules in response to identified gaps (Price et al., 2025). Personalized
learning pathways increase engagement and motivation, particularly in online and blended environments where
learner autonomy is critical.
3) Data-Informed Curriculum Design
LA also offers powerful insights for curriculum development. Analysis of aggregated learner data can highlight
the effectiveness of specific resources, pinpoint challenging content areas, and reveal correlations between
learning activities and assessment outcomes. This data-driven feedback loop enables continuous improvement
in instructional design, supporting evidence-based teaching practices (Banihashem et al., 2022).
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ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
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Current Limitations and Underutilization of LA
Despite its promise, LA is often underutilized in practice. Many institutions rely primarily on descriptive
analytics, such as reporting course completion rates or time-on-task, without progressing to predictive or
prescriptive applications (Paulsen et al., 2024). This limited use means that valuable opportunities for proactive
intervention are missed.
1) Skill and Capacity Gaps
A significant barrier to effective LA adoption is the limited data literacy among educators and decision-makers.
Without adequate training, staff may struggle to interpret analytics outputs or translate them into actionable
strategies (Márquez et al., 2024). Professional development and institutional support structures are essential to
bridge this gap.
2) Ethical and Privacy Concerns
Ethical considerations around data privacy, consent, and transparency are another key limitation. Regulations
such as Malaysia’s Personal Data Protection Act (PDPA) and the European Union’s General Data Protection
Regulation (GDPR) require strict handling of personal information. Failure to address these concerns can erode
trust among learners, reducing their willingness to engage with LA systems (Karimov et al., 2024; Misiejuk et
al., 2025).
3) System Fragmentation and Integration Issues
In many institutions, LA tools are not seamlessly integrated into existing LMS or student information systems.
This fragmentation can create inefficiencies and reduce the likelihood of consistent use. Interoperability
standards and unified dashboards can help address these challenges.
Theoretical Underpinning
The adoption and effective use of LA can be understood through established technology adoption theories. The
Technology Acceptance Model (TAM) posits that perceived usefulness and perceived ease of use are primary
determinants of technology adoption (Davis, 1989; Almaiah et al., 2022). In the LA context, educators are
more likely to engage with analytics tools if they believe these tools will improve teaching effectiveness and
are straightforward to operate. Complementing TAM, the Diffusion of Innovations (DOI) theory explains
adoption at the organizational level. DOI highlights five key attributes influencing adoption: relative
advantage, compatibility, complexity, trialability, and observability (Rogers, 2003). For LA, relative advantage
is demonstrated when analytics lead to tangible improvements in learning outcomes; compatibility is reflected
in alignment with existing pedagogical practices; and trialability is supported by pilot programs before full-
scale implementation.
An integrated TAMDOI perspective allows for a holistic understanding of LA adoption by addressing both
individual user acceptance and broader institutional readiness. Recent studies have applied combined
frameworks to identify factors influencing LA adoption in higher education, noting that supportive leadership,
adequate training, and alignment with teaching goals are critical to success (Mukred et al., 2024).
Research Gaps
While the literature affirms the benefits of LA, there remains a clear gap in systematic strategies for shifting
from passive reporting to active, intervention-oriented use. Few studies have examined the integration of LA
with microlearning, multimodal analytics, and structured early-warning protocols in a cohesive framework.
Additionally, limited research exists on the contextualization of LA adoption within Malaysian higher
education, particularly in aligning ethical governance with capacity building and pedagogical integration.
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Special Issue | Volume IX Issue XXII October 2025
Addressing these gaps presents an opportunity to develop a context-specific framework that can maximize the
impact of LA on student engagement, equity, and success.
RESULTS AND DISCUSSION
Despite the increasing availability of learning analytics (LA) tools, many institutions fail to leverage their full
potential. While digital platforms and LMS environments generate vast amounts of learner data, much of this
information remains underused, serving primarily as static reports rather than catalysts for meaningful
educational change. In many cases, analytics functions are limited to tracking basic activity metrics, without
progressing to more sophisticated applications such as predictive modeling, real-time intervention, or adaptive
learning pathways. This gap between capability and practice not only reduces the return on investment in
educational technology but also limits opportunities to improve student engagement, equity, and learning
outcomes. Key missed opportunities include:
1. Early Intervention: Predictive models, when integrated into early-warning systems, can identify at-risk
learners well before critical assessments. This allows for timely outreach, academic support, and tailored
interventions that improve retention (Shen et al., 2023; Song et al., 2024). Without such proactive
systems, students who might have been helped often remain unnoticed until it is too late.
2. Personalized Learning Paths: Adaptive learning environments informed by analytics can adjust
content, pace, and difficulty based on individual learner needs. However, these remain rare in practice
due to technological, pedagogical, and resource-related constraints.
3. Continuous Course Improvement: LA can highlight patterns such as low engagement with specific
learning resources, bottlenecks in course progression, or persistent misconceptions. These insights can
inform course redesign, making learning more efficient and impactful.
4. Learner Empowerment: Student-facing dashboards, when designed with a pedagogical focus, can
enhance self-monitoring and self-regulated learning. Unfortunately, many dashboards are designed
primarily for administrators or instructors, limiting their impact on learners.
Why It Happens The underutilization of LA stems from a combination of technical, cultural, and policy-related
challenges:
1. Skill and Capacity Gaps: Educators often lack the data literacy required to interpret analytics and
translate insights into effective teaching strategies (Márquez et al., 2024).
2. Ethical and Privacy Concerns: Issues of data ownership, consent, and transparency create hesitancy
in implementing advanced analytics systems (Karimov et al., 2024; Misiejuk et al., 2025).
3. Poor System Integration: Many LA tools are not seamlessly embedded into LMS or other institutional
systems, leading to fragmented workflows.
4. Resource Constraints: Smaller or less technologically advanced institutions may lack the
infrastructure or personnel to implement LA at scale.
5. Unclear Intervention Protocols: Even when risk is identified, many institutions lack defined
processes for who intervenes, how, and when.
Proposed Framework for Learning Analytics Adoption
To address these issues, this paper proposes the Integrated Learning Analytics Adoption Framework (ILAAF),
which positions five strategic pillars as the foundational enablers of successful LA implementation. These
pillars are: Vision and Governance, which establishes a clear institutional direction and ethical standards;
Capacity Building, which develops educator and administrator skills in LA interpretation and application;
Technology Integration, which ensures interoperability and user-friendly access; Pedagogical Alignment,
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which embeds LA insights into course design and interventions; and Evaluation and Continuous Improvement,
which uses feedback loops to refine tools, data quality, and teaching practices.
Supporting these pillars is an operational workflow that ensures LA moves beyond static reporting into
actionable practice. This workflow follows a five-step sequence: Data Collection from multiple learning
sources; Analytics Processing to organize and model the data; Insight Generation to identify patterns and
opportunities; Action Planning to design targeted interventions; and Impact Review to evaluate effectiveness
and inform iterative improvements.
The ILAAF integrates these two elements by aligning the operational workflow with the strategic pillars,
ensuring that every stage of the analytics process is reinforced by institutional vision, educator capability,
technological readiness, pedagogical relevance, and continuous evaluation. The benefits of this integrated
approach include:
1. Transforming LA from a passive reporting mechanism into an active decision-support system.
2. Enabling timely, data-informed interventions that improve student engagement and retention.
3. Ensuring ethical and transparent use of learner data, fostering trust among stakeholders.
4. Promoting institution-wide adoption through alignment of technology, policy, and pedagogy.
5. Supporting continuous improvement by embedding evaluation into every cycle of the process.
Through this framework, institutions can leverage learning analytics not only as a tool for monitoring learning
activity but also as a mechanism for actively enhancing the teaching and learning process. By integrating
strategic pillars such as vision, governance, capacity building, and pedagogical alignment with an operational
workflow that transforms raw data into actionable insights, the framework empowers educators to design
timely interventions and evidence-based strategies that directly benefit students. This proactive use of analytics
creates opportunities to personalize learning pathways, identify at-risk learners before challenges escalate, and
continuously refine instructional practices. Ultimately, the framework enables institutions to move beyond
passive data reporting, fostering a more responsive, equitable, and impactful educational environment that
supports engagement, retention, and long-term student success. Figure 1 illustrates the proposed ILAAF
framework.
Figure 1 Proposed Integrated Learning Analytics Adoption Framework
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ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
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CONCLUSION
Learning analytics (LA) holds significant promise for transforming teaching, learning, and institutional
decision-making in higher education. However, its potential remains underutilized due to fragmented adoption,
limited educator capacity, technological silos, and the absence of structured frameworks guiding
implementation. This paper addressed these gaps by proposing the Integrated Learning Analytics Adoption
Framework (ILAAF), which combines five strategic pillars - Vision and Governance, Capacity Building,
Technology Integration, Pedagogical Alignment, and Evaluation and Continuous Improvement, with a five-
step operational workflow of Data Collection, Analytics Processing, Insight Generation, Action Planning, and
Impact Review.
By integrating foundational enablers with a clear process cycle, ILAAF moves LA adoption beyond static,
descriptive reporting toward dynamic, learner-centered practices that directly influence engagement, equity,
and academic success. The framework ensures that analytics use is both technically robust and pedagogically
relevant, while upholding ethical standards and fostering trust among stakeholders. Its significance lies in its
ability to provide a comprehensive, actionable roadmap for institutions seeking to embed LA into teaching and
learning, support evidence-based interventions that can reduce dropout rates and improve learning outcomes
and encourage a culture of continuous improvement by linking analytics to feedback loops and curriculum
refinement. Moreover, it bridges the gap between technology adoption and pedagogical impact, ensuring that
digital transformation efforts translate into measurable student benefits.
The ILAAF also contributes to scholarly discourse by offering a theoretically grounded, practice-oriented
model that can be adapted to different educational contexts. In doing so, it offers a scalable and sustainable
approach to LA adoption that addresses both the strategic and operational dimensions of implementation.
Looking ahead, future work should focus on piloting and validating this framework in diverse higher education
settings, incorporating longitudinal studies to assess its impact on student success, and exploring integration
with emerging technologies such as artificial intelligence, adaptive learning systems, and multimodal analytics.
Further research should also examine how the framework can be adapted to specific cultural and institutional
contexts, particularly in developing countries, to ensure that LA contributes meaningfully to inclusive and
equitable education. By applying and refining this framework, higher education institutions can better harness
the power of data to create responsive, inclusive, and high-impact learning environments that foster long-term
student success.
ACKNOWLEDGEMENTS
The authors would like to express their sincere gratitude to University Technology MARA (UiTM) Cawangan
Perlis for providing continuous support and a conducive academic environment that has enabled the
completion of this study. Appreciation is also extended to colleagues and peers who have contributed valuable
insights during the development of this work.
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