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ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXIV October 2025
Group Work Using Tuckman’s Model: Exploring Teamwork through
Salas’s Model
*1
Ahmad bin Wan Abd Rahman,
2
Lutfi bin Hassan,
3
Mohamad Nor Amin bin Samsun Baharun,
4
Abdul
Azim Mohamad Isa,
5
Noor Hanim Rahmat,
6
Eman Ahmed Mohamed Haridy
1,2,3,4,5
Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia
6
Postgraduate Studies for Education, Cairo University, Giza, Egypt
*Corresponding Author
DOI: https://dx.doi.org/10.47772/IJRISS.2025.924ILEIID0091
Received: 23 September 2025; Accepted: 30 September 2025; Published: 01 November 2025
ABSTRACT
Higher education relies on team-based learning, but the same issue is characterized by frequent challenges like
free-riding, conflict avoidance, and role ambiguity that often lower the advantages. This paper combines the
developmental stages provided by Tuckman (1965) and the behavioural teamwork elements provided by Salas
et al. (2005) to analyse the perceptions of teamwork and teamwork elements among two aspects of teamwork
that are held by Malaysian undergraduates. The 29 item Lickert scale was structured and administered to 209
students (Years 1-3) in a Malaysian university that has collectivist traditions of harmony and respect. The four
subscale reliability (Forming, Storming, Norming, performing) was satisfactory to excellent = .72.89;
overall α = .90). Descriptive statistics and correlations reveal that leadership, monitoring/ backup behavior,
adaptability and team orientation have positive interrelationships ( .44-.67, p <.001). The results are
consistent with the existing studies that already note the significance of trust, common set of norms, and
formal procedures (e.g., Poort et al., 2020; Laaziz et al., 2023; Boud and Falchikov, 2006), yet present the
perennial problems concerning goal realisticness and resistance in the storming stage (Velarde-García et al.,
2023; Sonita and Febria, 2022). As an extension (robustness check), multiple regression indicates that norming
and forming are the best positive predictors of performing, and unmanaged storming is negatively related to
performance. Pedagogical implications can be clear team charters, feedback procedures that socialize
criticisms, and moderate peer evaluation in order to reduce free-riding.
Keywords: teamwork; Tuckman; Salas; psychological safety; collaborative learning
INTRODUCTION
Background of Study
Team learning is part of university learning and develops communication, leadership, and problem-solving
skills that are not limited to college but instead extended into the workplace (Johnson and Johnson, 2014;
Bruce et al., 2018). In the context of the Malaysian universities, which are part of a bigger Asian collectivist
culture, the assignments organized in a team format are a common approach in fulfilling the program outcomes
regarding collaboration and communication. Nevertheless, the following conflicts are often reported by
educators: lack of equal participation, framing, and refusal to openly criticize each other (Hall and Buzwell,
2013; Benning, 2024). These frictions are usually compounded when groups are initiated with no clear roles,
objectives and procedures or when task conflict grows to relationship conflict.
In order to analyze these dynamics in a holistic manner, the paper combines the process perspective of group
development as proposed by Tuckman (1965) with the behavioral perspective of teamwork as put forward by
Salas et al. (2005). Tuckman imagines the way teams are formed (Forming, Storming, Norming, Performing),
Salas et al. define what teams are doing well (team leadership, mutual performance monitoring and backup
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behavior, adaptability, team orientation). We use these models on the Malaysian undergraduates to see the
perception of the students towards the elements of teamwork and the interrelationships between the elements
of teamwork that underlie group functioning.
Problem Statement
Existing literature reports the consistent barriers to student collaboration: time wastage, lack of clarity, and
unequal involvement (Velarde-García et al., 2023), discomfort caused by poor teamwork strategies of
collaboration (Sonita and Febria, 2022), and free-rider behaviour (Hall and Buzwell, 2013; Narmaditya et al.,
2022; Benning, 2024). Similar findings based on parallel evidence of micro- and macro-task collaboration also
demonstrate how inadequate accountability systems undermine the overall output (Xu et al., 2024). On the
other hand, in a properly organized way, collaborative learning brings academic benefits, enhanced thinking,
and development of professional skills (Gresch and Martens, 2019; King and Henderson, 2018; Boud and
Falchikov, 2006; Otto et al., 2024). The presence of trust and psychological safety is critical as it allows voices
and feedback to be stronger and enhance team cohesion and learning (Poort et al., 2020; Cossio-Torres et al.,
2022).
The collectivist culture of Malaysian/Asian would offer dissent and critical feedback as the path to harmony
which may be stifled at an earlier stage of teamwork. This cultural dynamic will increase the difficulties in the
storming stage and hide the positive aspects of healthy conflict. It is against this backdrop that we combine
Tuckman and Salas models to (i) record students perceptions on teamwork elements and (ii) hypothesise the
correlation among the elements that indicate effective collaboration.
Research Objectives and Questions
Guided by the combined Tuckman-Salas framework, this study defines the following research objectives and
research questions (RQs):
Objective 1: To examine students’ perceptions of team leadership in group work interactions.
RQ1: How do learners perceive team leadership during group collaboration?
Objective 2: To explore students’ perceptions of mutual performance monitoring & backup behavior.
RQ2: How do learners perceive mutual performance monitoring & backup behavior in group work?
Objective 3: To investigate students’ perceptions of adaptability and the social norms underpinning
cohesion.
RQ3: How do learners perceive adaptability during collaborative tasks?
Objective 4: To evaluate students’ perceptions of team orientation in relation to productivity and shared
responsibility.
RQ4: How do learners perceive team orientation (performing) in group work interactions?
Objective 5: To determine relationships among teamwork components within the integrated framework.
RQ5: Is there a significant relationship among leadership, monitoring/backup, adaptability, and team
orientation?
LITERATURE REVIEW
Tuckman’s Stages of Group Development
Tuckman (1965) suggested a stage sequence, which was Forming, Storming, Norming, Performing, and later,
Adjourning was also added (Tuckman and Jensen, 1977). Educational studies empirically affirm the order, but
indicate inconsistency in speed and transitions (Bonebright, 2010; Wheelan, 2005). Recent classrooms have
emphasized the need to build advantages at the outset in terms of role clarity and common purpose (Awang,
2023; Kamarudin et al., 2023; Lim-Mei, 2024), and to manage the storming phase by control (Min, 2023;
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Yean, 2024). Norming unifies standards and identity (Seck et al., 2013; Coers et al., 2010), facilitates good
performing in the context of open communication and well-organized tasks (Tuckman and Jensen, 1977; Nor,
2023).
Salas et al.’s Teamwork Components
Salas, Sims, and Burke (2005) defined a Big Five of teamwork behavior: team leadership, mutual performance
monitoring, backup behavior, adaptability and team orientation that are based on shared mental model, closed-
loop communication, and trust. These elements emphasize the aspect of interdependence: a good teamwork is
not a combination of independent actions but a set of coherent actions functioning together. The usefulness of
the framework in other fields is confirmed by subsequent research (Svensson et al., 2019; Espevik et al., 2021).
Psychological safety is a social requirement that facilitates the prosperity of such behaviors (Cossio-Torres et
al., 2022).
Integration of Tuckman and Salas
A combination of the two schools of thought gives a temporal-behavioral explanation: Tuckman is when
difficulties arise (e.g., trust deficits in forming; conflict in storming), and Salas is how teams are effective
(leadership, monitoring, backup, adaptability, orientation). This merging is particularly applicable in
collectivistic settings, where harmony standards can suppress voice and criticism; formal leadership and
definite norms can habitualize criticism without jeopardising relationships.
Drawbacks of Group Work in Higher Education
Empirical literature records a series of disadvantages in group-based learning especially in inadequate planning
and coordination. Regularly, students note delays, confusion, and imbalance in tasks due to unequal
preparedness and vague instructions (Velarde-García et al., 2023). These issues are complicated by the
discomfort in communication and poor strategies of cooperation which diminishes the effectiveness of the
group interaction (Sonita & Febria, 2022). Moreover, the lack of accountability and equality in the distribution
of efforts remains a significant issue because of free-riding practices, which are shed light upon in some
studies (Hall and Buzwell, 2013; Narmaditya et al., 2022; Benning, 2024). These problems are reflected in
more comprehensive studies of collaboration as it is found that in situations where incentives and
interdependence are not aligned correctly, groups are more likely to be less motivated and coordinated (Xu et
al., 2024; Shelly et al., 2017). All these findings together indicate that structural ambiguity and social loafing
are still sources of significant obstacles inhibiting the pedagogical potential of teamwork in higher education.
Benefits and Positive Outcomes of Group Work
On the other hand, there is a consistent body of research that shows that properly organized group work has a
significant contribution to the cognitive and affective learning outcomes. Provided with roles, mutual respect,
and reflective assessment, collaborative learning promotes improved academic performance and profound
engagement (Gresch and Martens, 2019; King and Henderson, 2018; Zubiri-Esnaola et al., 2020; Otto et al.,
2024). Professional and interpersonal skills such as communication, leadership, and problem-solving are also
transferable and developed in the team-based activities (Exley, 2010; Maiden and Perry, 2011; Pitse and Ngozi,
2018; Light, 2001; Elgort et al., 2008). Besides that, engagement in cooperative learning conditions was also
demonstrated to improve self-directed learning and metacognitive awareness to allow students to deal with
tasks independently and flexibly (Wong and Kan, 2022; Khiat, 2017). The most important among these
beneficial outcomes is trust and psychological safety, which produce open feedback, risk-taking, and
innovation in team-based settings (Poort et al., 2020; Laaziz et al., 2023). Overall, early-structure, shared
accountability, and mature group norms are scaffolded deliberately in maximizing the outcomes, which backs
up the idea by Tuckman that cohesive teams go through systematic stages of development which is the driving
force behind the design of the current study.
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Conceptual Framework
The current analysis will combine the stages taken by Tuckman (Forming, Storming, Norming, Performing)
and the components proposed by Salas et al. (leadership, monitoring/backing, adaptability, orientation) to
identify how students perceive and how they relate to elements of teamwork. This integration makes the model
capture the temporal development of teamwork (how teams develop) as well as the behavioral processes that
maintain a team working effectively (what teams do to work). In this context, the progressive phases mark
group interaction course of development, whereas the behavioural elements give the indicative factors of the
quality of teamwork operations. We anticipate that leadership, monitoring/backup and adaptability co-exist
with orientation (Performing) in reinforcing manner which depict the nature of interaction between structure
and interpersonal processes to assist team effectiveness in Malaysian higher education institutions.
Figure 1 - Conceptual framework integrating Tuckman’s stages with Salas et al.s teamwork components
Note: Progress across stages is supported by the corresponding teamwork component (e.g., Forming
Leadership; Storming ↔ Monitoring/Backup; Norming ↔ Adaptability; Performing ↔ Orientation).
METHODOLOGY
Design and Participants
A cross-sectional quantitative survey study was carried out among 209 undergraduates (Years 1-3) pursuing
language related courses in a state university in Malaysia. Participation was voluntary and anonymous. Gender
and the year of study were coded as 1 -2 and 1 -3, respectively.
Measures
Four subscales correlated with Tuckman-Salas integration were measured using a 29- item Likert scale (1 =
strongly disagree, 5 = strongly agree): team leadership (Forming, 7 items), mutual performance monitoring and
backup behavior (Storming, 6 items), adaptability ( Norming, 8 items), and team orientation (Performing, 8
items). Internal consistency was satisfactory to excellent (α = .720, .756, .716, .886; overall α = .904).
Table 1 - Instrument sections, item counts, and Cronbach’s α.
Section
Components
Stage
Items
B
Team Leadership
Forming
7
C
Mutual Performance Monitoring & Backup Behaviour
Storming
6
D
Adaptability
Norming
8
E
Team Orientation
Performing
8
29
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Procedure and Analysis
The instrument was also subjected to expert evaluation of the content to prove content validity and linguistic
adequacy. To answer RQ5 and test the relationships between the components of teamwork, data were
processed with the help of descriptive statistics and Pearson correlations. The inferential analyses were also
conducted to enhance the strength of findings. In particular, a multiple regression model was calculated to
describe Performing based on Forming, Storming and Norming, with the control of gender and the year of
study. This method enabled more insight into the proportionality of each phase to the results of teamwork. The
significance was fixed at α = .05 (two-tailed).
RESULTS
Demographics
Females constituted 68% and males 32% of respondents (N = 209). Year distribution: Year 1 (16%), Year 2
(32%), Year 3 (52%). This profile suggests perceptions reflect teams with relatively mature exposure to group
work.
Table 2 - Gender distribution.
No
Item
Percentage
1
Male
32%
2
Female
68%
Table 3 - Year of study distribution (percentage).
No
Item
Percentage
1
Year 1
16%
2
Year 2
32%
3
Year 3
52%
RQ1 Team Leadership (Forming)
According to descriptive means (Table 4), students appreciate the clarity of goals and role allocation at an early
stage of the teamwork (M ≈ 4.142). However, the lack of mutual trust in the initial stages is also a problem (M
≈ 3.0 -3.5), which is in line with the development of the dynamics of high uncertainty.
Table 4- Mean for team leadership (Forming).
Item
Mean
1. At the start, we try to have set procedures or protocols to ensure that things are orderly and
run
4.1
2. At the start, we assign specific roles to team members
4.1
3. At the start, we are trying to define the goal and what tasks need to be accomplished.
4.2
4. At the start, team members are afraid or do not like to ask others for help.
3.5
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5. At the start, team members do not fully trust the other team members and closely monitor
others who are working on a specific task.
3.
6. At the start, it seems as if little is being accomplished with the project's goals.
4
7. At the start, although we are not fully sure of the project's goals and issues, we are excited and
proud to be on the team.
3.9
These results correlate with findings by Tuckman (1965) and subsequent data that indicate that initial clarity
and cohesion are essential (Awang, 2023; Jones, 2019). They also share the same ideas with Salas et al. (2005)
and Espevik et al. (2021): ambiguity should be minimized through visible leadership and coordination
mechanisms, which will contribute to the seeding of trust, and in the Malaysian collectivist context, open
critique must be suppressed at the beginning.
RQ2 Mutual Performance Monitoring & Backup Behavior (Storming)
Learners are pleased with the leaders who maintain order and focus (M 3.9) but complain about the
tendencies to plunge into the work with little planning and experience some resistance and view some goals as
unrealistic (M ≈ 3.2-3.6).
Table 5- Mean for mutual performance monitoring & backup behaviour (Storming)
Item
Mean
1. During discussions, we are quick to get on with the task on hand and do not spend too much time
in the planning stage.
3.6
2. During discussions, the team leader tries to keep order and contributes to the task at hand.
3.9
3. During discussions, the tasks are very different from what we imagined and seem very difficult to
accomplish.
3.5
4. During discussions, we argue a lot even though we agree on the real issues.
3.3
5. During discussions, the goals we have established seem unrealistic.
3.2
6. During discussions, there is a lot of resisting of the tasks on hand and quality improvement
approaches.
3.6
This can be seen as storming tensions (Tuckman, 1965) and can be compared to Velarde-García et al. (2023)
and Sonita and Febria (2022) on confusion/resistance in the case of structure being thin. In line with Somech et
al. (2008) and Manser (2009), conflict control and supervision are critical to success, whereas Min (2023) and
Yean (2024) observe that properly managed conflict can enhance innovation.
RQ3 Adaptability (Norming)
Students support inclusively, common objectives and orderly planning (M ≈ 4.04.2) but feel less at ease when
it comes to constructive criticism or revealing personal problems (M ≈ 3.5).
Table 6- Mean for adaptability in group (Norming)
Item
Mean
1. In the group, we have thorough procedures for agreeing on our objectives and planning
the way we will perform our tasks.
4
2. In the group, we take our team's goals and objectives literally, and assume a shared
4.1
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understanding.
3. In the group, the team leader ensures that we follow the procedures, do not argue, do not
interrupt, and keep to the point.
3.9
4. In the group, we have accepted each other as members of the team.
4.2
5. In the group, we try to achieve harmony by avoiding conflict.
4.2
6. In the group, the team is often tempted to go above the original scope of the project.
3.8
7. In the group, we express criticism of others constructively
3.5
8. In the group, we often share personal problems with each other.
3.5
Findings are consistent with norming when the cohesion and common norms are established (Seck et al., 2013;
Othman, 2023; Coers et al., 2010). This unwillingness to speak out criticism is reminiscent of Cossio-Torres et
al. (2022) on psychological safety and collective-oriented cultural factors that are about maintaining harmony,
particularly during the middle stages of teamwork.
RQ4 Team Orientation (Performing)
Students identify productive teamwork, shared responsibility, enjoyment, problem solving, and acceptance of
strengths/weaknesses (M ≈ 4.1–4.3), but recognize procedural fluidity (M ≈ 3.7).
Table 7- Means for Team Orientation (Performing)
Item
Mean
1. In the end, our team feels that we are all in it together and shares responsibilities for the team's
success or failure
4.2
2. In the end, we do not have fixed procedures, we make them up as the task or project progresses.
3.7
3. In the end, we enjoy working together; we have a fun and productive time.
4.2
4. In the end, the team leader is democratic and collaborative.
4.1
5. In the end, we fully accept each other's strengths and weakness.
4.2
6. In the end, we are able to work through group problems.
4.2
7. In the end, there is a close attachment to the team.
4
8. In the end, we get a lot of work done.
4.3
These findings are in line with the performing stage (Tuckman and Jensen, 1977), and with Nor (2023) and
Min (2023): the more effective teams are at passing the previous stage, the more effective they become at the
subsequent one. Collaboration also allows them to overlap with more general literature on deeper learning and
long-term competency (Boud and Falchikov, 2006; Gresch and Martens, 2019; King and Henderson, 2018).
RQ5 Relationships Among Components
Pearson correlation analyses reveal that the four teamwork components have a significant positive correlation
(see Table 8): leadershipmonitoring/ backup (r .58), monitoring/ backup–adaptability (r .44),
adaptabilityorientation (r ≈ .67), and leadership–orientation (r ≈ .58), all p < .001.
Table 8 - Correlations among teamwork components.
Component
Leadership
Monitoring/Backup
Adaptability
Orientation
Leadership
1.00
.58**
.58**
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Monitoring/Backup
1.00
.44**
Adaptability
1.00
.67**
Orientation
1.00
Note: Pearson’s r correlations, **p < .001 for all associations. Leadership = Forming; onitoring/Backup =
Storming; Adaptability = Norming; Orientation = Performing.
These comparable and moderate-high strengths show that the constructs of teamwork, leadership,
monitoring/backup behavior, adaptability, and orientation, are not independent skills but work in an
interdependent way. This will help Salas et al. (2005) who identified a concept called effective teamwork as a
system of mutually reinforcing behavioral processes. Specifically, the connection between adaptability and
orientation is high (r .67), which means that flexible teams are also those that deliver higher collective
performance, which is also reflected in the work by Svensson et al. (2019) and Espevik et al. (2021), who
found the same dynamics in high-reliability teams.
The connections between leadership and monitoring/back up (r .58) also emphasize the fact that the shared
monitoring relies on effective communication of the leader and the responsibility distribution, as well as
Manser (2009) and Lemieux-Charles and McGuire (2006) concluded that coordination regimes are necessary
in order to preserve situational awareness. At the same time, the fact that leadership is positively correlated
with orientation supports the notion that the positive leadership tone determines the performing and resonance
level of efficiency through trust and psychological safety as collaboration intermediates, as Cossio-Torres et al.
(2022) and Poort et al. (2020) have found out.
In general, these interrelationships are empirical evidence that team effectiveness is created in a constellation
of mutually supportive behaviors. The combined TuckmanSalas model therefore incorporates the behavioral as
well as the developmental aspects of a team and illustrates its relevance towards Malaysian undergraduates
working within collectivist learning contexts in which harmony, trust, and adaptive communication are
important in ensuring the continued performance of a group.
Robustness Check: Multiple Regression
To further explore the relations between the components of teamwork a multiple regression analysis was
performed to predict the Performing as a result of Forming, Storming and Norming and have control over the
year of study and gender. The integrated framework has a high level of explanatory power, as the model
explained a significant amount of variance in performing (adjusted R² ≈ .51, p < .001),
Table 9 indicates that Norming and Forming were both major predictors of Performing overall with a positive
significance, implying that structure and coherent norms are the key factors of team effectiveness. Conversely,
Storming had a weak but significant negative correlation, which suggests that unmanaged conflict or resistance
can slow down performance. There were only marginal effects of both control variables, year and gender as
observed in the results of group comparison as indicated in Section 4.8.
These results are consistent with the previous correlation studies and support the existing body of literature that
highlights the role of trust, clarity, and controlled conflict in collaborative learning settings (Poort et al., 2020;
Laaziz et al., 2023; Min, 2023). The predictive pattern also confirms the combination of the developmental
stages of Tuckman with the teamwork elements of Salas as a sensible framework of teamwork behaviour
among students.
Table 9 - Multiple regression predicting team orientation (Performing) from Forming, Storming, and Norming
(controls: gender, year).
Predictor
Std. Beta
p
95% CI Low
95% CI High
(Constant)
0.00
1.000
0.095
0.095
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Forming
0.352
< .001
0.218
0.484
Storming
0.127
.035
0.246
0.009
Norming
0.520
< .001
0.399
0.641
Year
0.105
.033
0.199
0.009
Gender
0.083
.089
0.013
0.178
Note: Dependent variable: Team Orientation (Performing). = .51 (Adjusted = .51). Positive β values for
Forming and Norming indicate stronger contribution to Performing; Storming shows a small negative effect.
Group Differences by Gender and Year of Study
Independent-samples t-tests and one-way ANOVAs were carried out to investigate whether there was a
difference in perceptions of the components of teamwork between genders or year of study. The analyses, as
demonstrated in Tables 10 and 11, did not show statistically significant differences between the genders or
study level (p > .05 for all components), which implies that male and female students, or the first-, second-,
and third-year cohort, rated the quality of teamwork in mostly similar ways.
Though, mean scores of females were slightly higher than the corresponding scores of males in all four
dimensions (Forming, Storming, Norming, and Performing) the differences did not prove to be significant,
indicating that teamwork perceptions are not highly influenced by gendered communication or leadership
norms within the given sample. The given finding is consistent with the recent evidence of the Asian tertiary
contexts (e.g., Linca, 2023; Othman, 2023) that indicates gender parity in collaborative learning attitudes after
students have sufficient exposure to structured group work.
In a similar manner, the ANOVA results on the years of study, experience level per se did not have a significant
difference on the perceptions of teamwork though the mean scores of students in Year 3 were slightly higher on
Performing and Norming. This can be the manifestation of the common culture of learning and the exposure to
group work on the same level, which yields a relatively uniform concept of successful teamwork. The fact that
there are no significant cohort variations also indicates that the Tuckman group development processes are
undergone during the entire life of academic progression which supports the stability of the integrated model
across the maturity levels.
The combination of these findings suggests that perceived teamwork competence is most affected by group
process variables (e.g., clarity, trust, adaptability) compared to such demographic variables as gender or
academic year.
Table 10 - Independent-samples t-tests by gender for each component.
Component
Male (M)
Female(M)
t (207)
p
Cohen’s d
Leadership (Forming)
3.98
4.04
0.66
.51
0.08
Monitoring/ Backup (Storming)
3.72
3.75
0.41
.68
0.05
Adaptability (Norming)
3.95
3.99
0.58
.56
0.07
Team Orientation (Performing)
4.10
4.15
0.72
.47
0.09
Note: No significant gender differences were found across teamwork components (p > .05).
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Table 11 - One-way ANOVAs by year of study for each component.
Component
F (2, 206)
p
Partial η²
Post Hoc (Tukey)
Leadership (Forming)
1.82
.165
.018
n.s.
Monitoring/ Backup (Storming)
0.93
.395
.009
n.s.
Adaptability (Norming)
1.56
.213
.015
n.s.
Team Orientation (Performing)
0.78
.460
.008
n.s.
Note: No significant year-of-study differences were observed across teamwork components (p > .05),
indicating consistent teamwork perceptions among Year 13 students.
DISCUSSION
Synthesis with the Literature
In general, the students appreciate structure (Forming) and cohesion (Norming), and correlate Performing with
productivity and shared responsibility - the results agree with the sequence in Tuckman and with Boud and
Falchikov (2006) and King and Henderson (2018) about collaborative learning benefits. Salas et al. (2005):
leadership, monitoring/ backup, adaptability and orientation There exists a positive interrelationship between
components, which confirms that these factors do not work independently but in synergy.
In which Storming poses difficulties (goal realism, resistance), our data fall in line with those of Velarde-
Garcia et al. (2023) and Sonita and Febria (2022) that report delays and discomfort in the absence of adequate
scaffolding. However, according to Min (2023) and Yean (2024), it can be the developmental and even
innovative storming, provided that the norms of feedback and psychological safety are established (Cossio-
Torres et al., 2022).
Pedagogical Implications (Narrative)
These results highlight the pedagogical need to plan group work, rather than to delegate it. In the Malaysian
collectivist classrooms, the instructors can maintain harmony and enable voice by designing a clear early
structure and safe conversation. We suggest courses include a team charter during Forming that clarifies roles,
deliverables and communication norms; have feedback procedures (e.g., evidence-first critique language,
rotating “devil’s advocate”) during Norming to normalize constructive criticism and have check-ins in order to
contain storming so that it drives improvement and not resentment. The influx of peer evaluation can be
calibrated to eliminate free-riding (Hall and Buzwell, 2013; Benning, 2024; Narmaditya et al., 2022), and
micro-workshops focused on conflict navigation and trust-building can be incorporated to enhance adaptability
and orientation. Such instructional actions are aligned with Salas et al. (2005) about leadership, monitoring,
and backup behavior, with evidence that trust and psychological safety are the motivator of engagement and
deep learning (Poort et al., 2020; Laaziz et al., 2023).
Limitations and Future Research
The self-report, cross-sectional design cannot be causally inferred in future; longitudinal studies, objective
metrics of performance and mixed methods (e.g., observation, learning analytics) should be used in the future.
Boundary conditions would be better explained through comparative studies across disciplines (STEM vs.
humanities) and cultural settings. The analysis of technology platforms (e.g., peer evaluation with analytics,
AI-assisted collaboration) can also shed some light on those mechanisms that can decrease free-riding and
ensure psychological safety (Otto et al., 2024). Lastly, the research should be applied in the future to test
precipitant interventions (e.g. safety-oriented feedback training) in order to assess which competencies
(adaptability, monitoring) best enhance the performance in collectivist classrooms.
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ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXIV October 2025
CONCLUSION
A combination of the stages and teamwork elements introduced by Tuckman and Salas sheds some light on the
role of structure, norms, and controlled conflict in the formation of teamwork among Malaysian
undergraduates. The perception of the students implies that they highly appreciate the importance of
establishing clear goals, shared responsibility, and cohesion, but it also expresses weaknesses in the domain of
trust and the willingness to receive criticism at a younger age.
Interrelationships between components are positive which proves that teamwork performance is a behavior that
is based on interdependence as opposed to solitary skills. To teachers, the challenge lies in crafting
collaboration using clear charters, feedback procedures, and peer assessments to ensure that harmony and open
yet task-oriented communication exist. When successfully applied, such pedagogical designs will be able to
shift group work to a high-leverage learning experience that equips graduates with the preparation to work in
group professional settings.
Besides, in the Malaysian collectivist learning environment, one must foster trust and positive conflict to
maintain the culture of effective teamwork. Future research can also apply this model to other disciplines or
can impose longitudinal designs on the changes in team dynamics over time, which will further clarify the
importance of structured collaboration in improving study outcomes in higher education.
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