1. What are the external factors that influence language students’ leadership skills while participating in
community engagement activities?
2. What are the internal factors that influence language students’ leadership skills while participating in
community engagement activities?
The objectives of the proposed study are as follows:
1. To investigate the external factors that influence language students’ leadership skills while participating
in community engagement activities.
2. To investigate the internal factors that influence language students’ leadership skills while participating
in community engagement activities.
The data for this study are expected to be collected qualitatively through questionnaire that will be distributed
to 80 final year language students who are taking ELS303 course and qualitatively through semi-structured
interview with 10 respondents from the same group. The quantitative data will then be analysed using SPSS to
look for patterns and trends whereas thematic analysis for the qualitative data will be carried out using NVivo.
LITERATURE REVIEW
Community Engagement
Service Learning Malaysia – University for Society (SULAM) is an initiative that was introduced in 2016 by
the Ministry of Higher Education (MoHE) Malaysia which is also a form of community engagement. With the
intention of producing university graduates that are holistic, this initiative serves as an outlet for the university
students to employ their skills, knowledge and competencies to offer a solution to the issues faced by the local
community (UHEK, 2020). ELS303 is a SULAM-based course that is offered to final year language students
pursuing Diploma in English for Professional Communication (LG120).
Although community engagement in higher learning institutions in Malaysia started in 2016, studies related to
service learning or community engagement started earlier than that (Astin, 2000; Mitchell, 2008; Kearney,
2015) and the interest is still evident in the more recent years. Bidandi, Ambe and Mukong (2021) believed
that challenges faced by students in executing community engagement activities are fundamental to higher
education in South Africa. Interestingly, they also found that community engagement is necessary for policy
development in the country (Bidandi, Ambe & Mukong, 2021). Aside from that, community engagement is
also seen as a commonly used pedagogical approach to develop graduates with prosocial identity (McDougle
& Li, 2022). This highlights the strength of incorporating community engagement in the curriculum. As for
the assessment, Queiruga-Dios et al. (2022) concluded that since community engagement is extensively used
as experiential education, the forms of assessment that come with it include teamwork presentation and survey
that evaluates students’ engagement as well as attitude. This is quite contrary to ELS303 that includes
observation, report writing as well as peer evaluation as the segments of the assessment. It is also noteworthy
that post-Covid19, digital technologies and artificial intelligence have made significant improvement in the
living condition of the community, signalling the emergence of virtual service-learning (Garcia-Gutierrez,
Ruiz-Corbella & Manjarres-Riesco, 2021). In comparison to ELS303, the inclusion of hybrid and online
session as a part of community engagement activities is also encouraged to maximise the impact of the project.
In Malaysia, the recent studies seem to be interested in the positive impact of community engagement and its
implementation in higher education. First of all, it is observed that the accumulated number of community
engagement projects executed within the previous five years have brought positive impact to the local
community in various areas including health of human and animals, creativity, culture and society, social
welfare, commerce and economy, public policy, production, ethical practices, and environment (Siti, et al.
2023). In addition to that, Fong, Phaik and Poh (2025) also found that in Malaysian setting, service-learning is
perceived as an effective experiential learning tool, suggesting a need for broader implementation in the
curriculum. This partially echoes the findings from Queiruga-Dios et al. (2022). In analysing the perception of
the community, Wan Nur Arina et al. (2024) concluded that the success of SULAM project is highly influenced