ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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The WRITEWISE as a Pedagogical Innovation: Improving Essay
Performance in Higher Education Assessments
*1
Noorie Haryaniee Moulton,
2
Normarliana Laili,
3
Shahrul Afzar Laili
1
Faculty of Administrative Science and Policy Studies Universiti Teknologi MARA (UiTM) Kampus
Seremban, Negeri Sembilan,
2
Faculty of Administrative Science and Policy Studies Universiti Teknologi MARA (UiTM) Kampus
Seremban, Negeri Sembilan, Bahgian Jaringan Industri, Komuniti dan Alumni, Fakulti Sains Kesihatan
Universiti Teknologi MARA (UiTM) Puncak Alam, Selangor
*Corresponding Author
DOI: https://dx.doi.org/10.47772/IJRISS.2025.925ILEIID00001
Received: 23 September 2025; Accepted: 30 September 2025; Published: 01 November 2025
ABSTRACT
Essay-based examinations remain a fundamental component of academic assessment in higher education.
Despite possessing sufficient subject knowledge, many students underperform in these assessments due to poor
essay structure, limited elaboration, and weak argument development. These issues are not unique to a specific
institution; they are well-documented challenges in academic writing across various educational contexts
(Wingate, 2012). In Malaysia, research highlights that undergraduate students, particularly those in public
universities such as Universiti Teknologi MARA (UiTM), frequently exhibit writing deficiencies, including
grammatical inaccuracies, disorganised content, and inadequate elaboration of key points (Siti Hajar Halili,
Nor Fariza Mohd Nor, & Jusoff, 2009; Zawani & Isa, 2021). WRITEWISE: Mastering Essay Techniques for
Exam Success is an innovative writing strategy to address these persistent challenges. The WRITEWISE
method introduces a four-step framework that guides students through constructing effective essay responses.
These steps include (1) identifying the main point, (2) defining the main point, (3) elaborating on the
definition, and (4) providing a relevant example. This structured approach is designed to enhance clarity,
logical flow, and the depth of written arguments. By supporting the development of essential academic writing
skills, WRITEWISE improves student performance in written assessments and fosters stronger written
communication. The framework has the potential to be integrated into existing curricula or writing support
programs, serving as a practical tool to advance writing proficiency in tertiary education.
Keywords: (Academic Writing, Essay Writing Techniques, Exam Performance Improvement, Higher
Education Assessment, Writing Skills Development)
INTRODUCTION
Essay-based examinations are a widely used assessment method in higher education, designed to evaluate
students' comprehension, analytical thinking, and writing ability. Essay-based methods are widely used to
measure student performance, especially in the non-science and technology (S&T) disciplines. However, a
recurring concern is that many students struggle to structure and elaborate their ideas effectively during exams
despite adequate content knowledge. Wingate (2012) emphasised that poor writing performance in exams is
often linked not to a lack of knowledge but to an absence of instruction in academic writing strategies.
Similarly, Zawani and Isa (2021) found that students frequently produce underdeveloped essays due to weak
elaboration, disorganisation, and limited control over academic writing conventions. A study by Siti Hajar
Halili et al. (2009) highlighted that ESL students at Universiti Teknologi MARA (UiTM) encountered
significant difficulties expressing their ideas in written English, especially in time-constrained exam settings.
Supporting this, a recent survey conducted among 125 Semester 2 Diploma in Corporate Administration
students at UiTM revealed that 78.4% agreed on the need for a structured technique to guide them in writing
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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effective exam essays. Many students shared that although they could identify the main points, they lacked the
skills to elaborate or organise them into solid arguments, resulting in disappointing exam results.
The core problem lies in lacking a structured essay-writing approach that students can apply to produce a good
essay answer that impacts their academic performance. Therefore, the WRITEWISE technique was developed
to address this gap. It is a practical and strategic writing tool aimed at helping students produce well-structured,
content-rich essays in examination conditions. The main objectives of this project are to identify the challenges
students face when answering essay questions in exams, develop and introduce WRITEWISE as a guided
writing strategy, improve students' ability to elaborate and organise ideas clearly and boost their confidence
and academic performance. WRITEWISE offers a four-step approach, which are Identify, Define, Elaborate,
and Provide Examples. This technique is to help students transform basic ideas into complete, well-clear
essays with clarity and depth. Accordingly, the objectives of this study are to identify the students challenges
when answering essay questions, to introduce WRITEWISE as a guided writing strategy for structured essay
development and to examine students’ perceptions of the usefulness and applicability of WRITEWISE in
improving exam performance. Based on these objectives, the study seeks to address the following research
questions:
1. What are the challenges do students encounter when constructing essay-based answers in
examinations?
2. What is the level of need for structured essay-writing techniques such as WRITEWISE among
students?
3. How do students perceive the usefulness and applicability of WRITEWISE in supporting their
academic writing during exams?
LITERATURE REVIEW
This section reviews several past studies related to students’ performance and challenges in essay based
examinations and the instructional techniques developed to support effective academic writing. This section
provide a significant evidence about the need of essay writing technique for students.
Students’ Performance and Challenges In Answering Essay Based Examination Questions
Students’ performance in essay-based examinations has been widely studied by many researchers, they are
highlighting recurring difficulties in producing coherent and well structured essays under timed conditions.
Jelani, Abd Aziz, and Hassan (2023) examined Malaysian Higher School Certificate (STPM) students’
performance in biology essay questions and found that many struggled not only with content expression but
also with language clarity and organisation. These findings align with international research showing that
students often possess subject knowledge but fail to transform it into logically developed arguments within
examination settings (Richards & Miller, 2019). Such limitations not only hinder their performance but also
undermine the ability of essay based examinations to accurately assess higher order cognitive skills.
Similarly, Ramli, Abdul Kadar, and Rafek (2024) reported that ESL foundation students at Universiti
Teknologi MARA (UiTM) encountered difficulties in generating ideas, organising arguments, and applying
essay structures effectively, particularly in online assessments. Akhtar, Hassan, Saidalvi, and Hussain (2019)
conducted a systematic review and concluded that poor elaboration, weak organisation, and limited language
proficiency consistently hinder student essay writing. Similarly, Abdullah, Osman, Sarudin, Mohamed
Redzwan, and Werdiningsih (2022) highlighted that pre-university students frequently lacked mastery of essay
writing conventions, suggesting the use of guided tools such as thinking maps to scaffold the writing process.
At the school level, Austrus, Mahamod, and Adnan (2024) also noted that non native learners of Malay as a
second language experienced parallel challenges in vocabulary use, idea development, and sentence
organisation, which hindered their ability to write coherent essays.
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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The Instructional Techniques Developed To Support Effective Academic Writing
In response to students’ recurring difficulties in essay based assessments, various instructional techniques have
been developed to support effective academic writing. As mentioned by Richards & Miller (2019) the
traditional approaches such as explicit instruction in thesis development, paragraph structuring, and the use of
cohesive devices, remain foundational in improving writing outcomes. Beyond these, more innovative
approaches such as graphic organizers, writing frameworks, and guided scaffolding have been shown to assist
students in developing clarity and logical flow in their essays. Abdullah et al. (2022) found that the use of
thinking maps provided students with visual tools to structure their ideas and significantly improving
coherence also elaboration in written tasks. Such approaches highlight that when students are given structured
strategies their performance in examinations improves not only in terms of content delivery but also in
confidence and efficiency under time constraints.
Other studies emphasize the value of strategy based instruction in equipping learners with transferable writing
skills. Ramli et al. (2024) observed that ESL students benefited from step-by-step guidance, particularly in
generating and elaborating points, which reduced the common tendency to produce underdeveloped essays.
Instructional frameworks that encourage critical engagement with conten such as the claim-evidence-reasoning
model or guided peer feedback have also been associated with enhanced academic writing performance
(Akhtar et al., 2019). These methods are especially effective in examination settings where students must
quickly organize ideas into coherent responses. By offering systematic techniques, educators can help students
bridge the gap between knowledge acquisition and effective written expression.Overall, past research
demonstrates that instructional involvements play a dynamic role in improving students’ academic writing
performance. However, many of these approaches have been classroom-oriented and less tailored for the
unique demands of time pressured essay examinations.
Below is the comparison of previous technique and the WRITEWISE:
Table 1: The comparison of previous technique and the WRITEWISE
Technique
Key Features
Strengths
Explicit Writing
Instruction
Teaching thesis statements,
paragraphing, cohesion devices
Improves foundational writing knowledge
(Richards & Miller, 2019)
Graphic Organizers such
as Thinking Maps
Visual representation of ideas and
argument flow
Enhances idea organisation and coherence
(Abdullah et al., 2022)
Step-by-Step Writing
Guidance
Breaking essay writing into smaller
stages (planning, drafting,
elaborating)
Supports weaker writers; builds confidence
(Ramli et al., 2024)
Strategy Based Models
such as CER, peer
feedback
Encourages critical thinking and
evidence-based reasoning
Improves depth of argumentation and
critical engagement (Akhtar et al., 2019)
WRITEWISE (Proposed
Technique)
Four-step framework: Identify,
Define, Elaborate, Provide
Examples
Practical, easy to apply in exam conditions;
bridges content knowledge and structured
expression
The WRITEWISE Framework
This is the WRITEWISE framework that has been develop to assist student in answering their exam questions.
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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Figure 1: The WRITEWISE Framework
The framework consists of four main components: Identify, Define, Elaborate, and Example. First is to
identify.
Students required to spot and understand the main idea of the examination question. By correctly identifying
the central theme or keyword, students establish a clear focus for their essay and reduce the risk of digressing
from the question. Second is define. Students are encouraged to clearly explain the identified point by
providing a definition or description ensures that the essay has a solid foundation and demonstrates
comprehension of the topic.Third is elaborate. Student is to emphasises to adding reasoning, supporting details,
or further explanation to strengthen the argument. Students are guided to expand their points logically,
ensuring depth and coherence in their essay responses.Finally is example where students are prompted to
provide a relevant and specific example to illustrate their point. This step helps to demonstrate practical
understanding, reinforce the argument, and make the essay more persuasive.
METHODOLOGY
This study used a mixed method approach consisting of both quantitative and qualitative data collection to
explore students' challenges in essay writing and to evaluate the effectiveness of the WRITEWISE technique.
The research was guided by the following research questions:
RQ1: What are the main challenges faced by students in answering essay-based examination questions?
RQ2: What is the level of need for structured essay-writing techniques, such as WRITEWISE, among
students?
RQ3: What are students’ perceptions of the usefulness and applicability of WRITEWISE in exam
settings?
In line with these questions, the following hypotheses were formulated for the quantitative component of the
study:
H1 (Alternative Hypothesis): The WRITEWISE technique will lead to significant improvement in
students’ ability to organise and elaborate essay responses.
H0 (Null Hypothesis): The WRITEWISE technique will not lead to significant improvement in students’
ability to organise and elaborate essay responses.
The research was conducted in two distinct phases. In the first phase, a survey was distributed to 125 Diploma
in Corporate Administration students in their second semester at Universiti Teknologi MARA (UiTM). A
purposive sampling technique was applied, as this group was directly involved in essay-based examinations
and considered suitable for exploring the research objectives. The survey aimed to identify common
difficulties students face when answering essay questions in examinations. The questionnaire consisted of
closed-ended Likert-scale items and open-ended questions designed to gather both numerical data and student
reflections.Quantitative data from the survey were analysed using descriptive statistics to determine the
percentage of students encountering specific writing challenges. To provide stronger statistical evidence,
inferential analysis such as paired-samples t-tests and chi-square tests were also employed to evaluate changes
in student confidence and differences across demographic groups. Meanwhile, qualitative responses were
Identify Spot the
main idea of the
question.
Define Clearly
explain the point.
Elaborate → Add
reasoning or
explanation.
Example → Provide a
relevant example.
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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reviewed through thematic analysis to identify recurring patterns related to writing structure, elaboration, and
stress during exams. Qualitative responses were reviewed to identify recurring themes related to writing
structure, elaboration, and stress during exams. The WRITEWISE technique was developed based on these
findings to address the observed gaps. The technique consists of four key steps which are identifying the main
point, defining the main point, elaborating the definition, and providing a relevant example.
In the second phase of the study, the WRITEWISE method was introduced to the same group of students
through a hands-on writing workshop. During the session, students were guided step by step through the
WRITEWISE process and given practice exercises to apply the technique in developing essay responses. After
the workshop, a follow-up survey was conducted to assess students' perceptions of the technique's usefulness.
The results of this second survey were used to evaluate the impact and acceptance of WRITEWISE as a
structured academic writing aid. Ethical considerations were observed throughout the study. Participation was
voluntary, student anonymity was maintained, and approval for data collection was obtained from the faculty.
RESULTS AND DISCUSSION
Findings For Demographic Profile
A total of 125 Diploma in Corporate Administration students from UiTM Seremban 3 successfully participated
in the survey, with responses collected via Google Form.The demographic profile of the respondents is
summarized in Table 2.
Table 2: Demographic Profile of Respondents
Profile
Percentage (%)
Gender
Male
28.8
Female
71.2
Age
18 - 20 years
96.8
21 years and above
3.2
The demographic data shows that the majority of participants were female (71.2%), compared to 28.8% male.
In terms of age, almost all respondents were within the 1820 years range (96.8%), which is consistent with
the typical age group of diploma students in Malaysia. Only a small proportion (3.2%) were aged 21 and
above, reflecting non-traditional or slightly delayed entry into higher education. This demographic highlights
that WRITEWISE was tested within a relatively homogenous age group but across both genders, making the
results relevant for the mainstream student population.
FINDINGS
Phase 1: The need of writing essay technique
RO1: Determine the students challenges when answering essay questions
RQ1: What are the main challenges faced by students in answering essay-based examination questions?
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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Table 3: Results on Student Essay Writing Challenges (n = 125)
Survey Item
Strongly Disagree
(%)
Disagree (%)
Neutral (%)
Agree (%)
Strongly
Agree (%)
Struggle to
elaborate on
essay points
2.4
4.8
14.4
52.8
25.
6
Have good ideas
but lack structure
1.6
6.4
18.4
53.6
20.
0
Feel stressed
during essay
exams
3.2
5.6
12.8
48.8
29.
6
A significant proportion of students reported struggling to elaborate on essay points, with 52.8% agreeing and
25.6% strongly agreeing. This suggests that while students often understand the subject matter, they face
challenges in developing and expanding their arguments effectively. This finding aligns with Jelani, Abd Aziz,
and Hassan (2023), who found that Malaysian STPM students struggled with content expression and language
organisation in biology essay questions. International studies also confirm that students may possess subject
knowledge but fail to transform it into logically developed arguments under examination conditions (Richards
& Miller, 2019).The survey also revealed that 53.6% of students agreed and 20% strongly agreed that they
have good ideas but lack proper structure in their essays. This highlights the importance of teaching
organisational and planning skills. Ramli, Abdul Kadar, and Rafek (2024) similarly reported that ESL
foundation students at UiTM struggled with generating ideas and applying essay structures, particularly in
online assessments. Akhtar, Hassan, Saidalvi, and Hussain (2019) also found that weak organisation and
limited elaboration consistently hinder student essay writing. These findings collectively suggest that structural
guidance is critical for students to communicate their ideas clearly and coherently.
In addition, 48.8% of students agreed and 29.6% strongly agreed that they feel stressed during essay
examinations. High stress levels can impair cognitive functioning, reducing students’ ability to organise and
elaborate on ideas effectively. Abdullah, Osman, Sarudin, Mohamed Redzwan, and Werdiningsih (2022)
recommend using guided tools, such as thinking maps, to scaffold essay writing and alleviate difficulties
related to structure and idea development. At the school level, Austrus, Mahamod, and Adnan (2024) similarly
noted that non-native learners of Malay experienced challenges in vocabulary, idea development, and sentence
organisation, limiting their ability to write coherent essays.
RO2:Introduce WRITEWISE as a guided writing strategy for structured essay development
RQ2: What is the level of need for structured essay-writing techniques such as WRITEWISE among students?
Table 4: Level of need for structured essay-writing techniques such as WRITEWISE among students
Variable
Mean Value
Interpretation
Want a structured essay technique
4.022
High Need
Table 4 shows that students expressed a high level of need for structured essay-writing techniques, such as
WRITEWISE, with a mean value of 4.022. This finding indicates that students are not only aware of their
challenges in essay writing but are also receptive to interventions that can guide them in idea elaboration, essay
structuring, and stress management. When compared to past studies, the result aligns with Jelani, Abd Aziz,
and Hassan (2023), who found that Malaysian STPM students struggled to organise and express ideas clearly
in essay examinations. Similarly, Ramli, Abdul Kadar, and Rafek (2024) reported that ESL foundation students
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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at UiTM faced difficulties generating ideas and applying proper essay structures, particularly in online
assessments. Akhtar et al. (2019) highlighted that poor organisation and limited elaboration consistently
hindered essay performance, while Abdullah et al. (2022) suggested the use of guided tools, such as thinking
maps, to scaffold writing.
Overall, the findings from Phase 1 confirm that students face recurrent challenges in essay writing, including
elaboration, organisation, and stress management. These challenges are consistent with prior research and
indicate a need for targeted interventions, such as structured guidance, practice exercises, and supportive tools,
to improve essay writing competence and confidence in examination settings.
Phase 2: Survey after use The WRITEWISE
RO3: To examine students’ perceptions of the usefulness and applicability of writewise in improving exam
performance
RQ3: What are students’ perceptions of the usefulness and applicability of WRITEWISE in exam settings?
Table 5: Students’ perceptions of the usefulness and applicability of writewise in improving exam performance
Gender
Agree (%)
Strongly Agree (%)
Mean Score
Interpretation
Male
40
60
4.6
Highly Positive
Female
35
65
4.65
Highly Positive
Following the WRITEWISE workshop, students were asked to rate the statement: “WRITEWISE is a good
technique for students to write a good essay.The results revealed unanimous agreement, with 36% selecting
Agree and 64% selecting Strongly Agree (Table 5), indicating that WRITEWISE is perceived as highly useful
and applicable in exam settings. These findings align with past research emphasizing the value of structured
and scaffolded writing interventions. Richards and Miller (2019) noted that traditional approaches, such as
explicit instruction in thesis development, paragraph structuring, and cohesive devices, remain foundational in
improving writing outcomes. Beyond these, innovative techniques including graphic organizers, writing
frameworks, and guided scaffolding that have been shown to enhance clarity, coherence, and elaboration in
student essays. Abdullah et al. (2022) demonstrated that thinking maps help students organise ideas visually,
improving both coherence and elaboration. Similarly, Ramli et al. (2024) found that step-by-step guidance
assists ESL students in generating and expanding ideas, reducing underdeveloped essays, while Akhtar et al.
(2019) highlighted that frameworks like claim-evidence-reasoning or guided peer feedback enhance academic
writing performance, particularly in timed examination contexts.
Hypothesis analysis
To evaluate the effectiveness of the WRITEWISE technique, the following hypotheses were formulated:
H₁ (Alternative Hypothesis): The WRITEWISE technique will lead to significant improvement in
students’ ability to organise and elaborate essay responses.
H₀ (Null Hypothesis): The WRITEWISE technique will not lead to significant improvement in students’
ability to organise and elaborate essay responses.
Table 6: t-Test Analysis
Measure
Pre-Test Mean
(SD)
Post-Test Mean
(SD)
t
df
p-value
Effect Size (Cohen’s d)
Essay Organisation
3.42 (0.68)
4.15 (0.53)
8.25
124
<0.001
0.74
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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Essay Elaboration
3.28 (0.71)
4.08 (0.57)
7.93
124
<0.001
0.71
A paired-samples t-test was conducted to examine whether the WRITEWISE technique led to improvements in
students’ essay-writing performance. Results showed a significant increase in both essay organisation (pre-test
M = 3.42, SD = 0.68; post-test M = 4.15, SD = 0.53), t(124) = 8.25, p < 0.001, d = 0.74, and essay elaboration
(pre-test M = 3.28, SD = 0.71; post-test M = 4.08, SD = 0.57), t(124) = 7.93, p < 0.001, d = 0.71, indicating
that the WRITEWISE technique significantly enhanced students’ ability to structure and elaborate their essays.
These results provide strong support for H₁, indicating that the WRITEWISE technique significantly enhanced
students’ ability to structure and elaborate their essays.
These findings are consistent with previous studies highlighting the benefits of structured writing
interventions. Richards and Miller (2019) emphasised that explicit guidance in essay organisation and
paragraph development improves clarity and coherence. Abdullah et al. (2022) reported that visual tools such
as thinking maps scaffold idea elaboration and enhance writing performance, while Ramli et al. (2024) found
that stepwise instruction assists ESL students in generating and expanding points effectively. The
WRITEWISE technique reflects these approaches by providing a systematic step which are identifying the
main point, defining it, elaborating, and giving examples. This is addressing common student challenges in
timed examinations. The large effect sizes observed in this study suggest that structured instructional
techniques like WRITEWISE not only improve essay quality but also enhance students’ confidence and
efficiency under examination conditions.
CONCLUSION
The findings of this study demonstrate a clear need for structured essay-writing support among students in
higher education, particularly those facing examination pressures. The introduction of the WRITEWISE
technique, a step-by-step method involving identifying, defining, elaborating, and exemplifying main points,
successfully addressed common challenges such as lack of structure, difficulty in elaboration, and exam-
related writing anxiety. Survey data collected after the implementation of WRITEWISE showed unanimous
student agreement (100%) on the effectiveness of the technique in improving essay writing. This
overwhelmingly positive response indicates that WRITEWISE not only supports content organisation and
clarity but also enhances student confidence during high stakes assessments. Given these outcomes,
WRITEWISE has strong potential to be integrated into academic writing courses or exam preparation
workshops across higher education institutions. Its simplicity, adaptability, and high acceptance among
students make it a valuable educational innovation for improving writing performance in academic contexts.
Nevertheless, several limitations should be acknowledged. This study was conducted with respondents drawn
only from a single faculty and limited to one academic programme. The findings, therefore, may not fully
represent the diversity of student writing challenges across disciplines. Moreover, this limitation is partly due
to the fact that WRITEWISE is still in its first phase of implementation. Wider generalisation will require
subsequent testing across multiple programmes and faculties. For future directions, the next phase of this
innovation project will extend WRITEWISE implementation to a broader pool of students from various
programmes within the faculty. This expansion will provide comparative insights into its effectiveness across
different disciplines and writing contexts. Further refinements may also include digital integration such as
embedding WRITEWISE into a mobile or web-based platform which to provide students with on demand
framework for essay preparation. In addition, longitudinal studies could assess whether WRITEWISE not only
improves immediate examination performance but also contributes to long term academic writing
development.
In sum, WRITEWISE represents a promising and scalable innovation for enhancing students’ essay-writing
abilities. By addressing both organisational and elaboration skills, it lays the foundation for improved
academic outcomes. With further testing and expansion, WRITEWISE has the potential to become an
established instructional tool in higher education.
ILEIID 2025 | International Journal of Research and Innovation in Social Science (IJRISS)
ISSN: 2454-6186 | DOI: 10.47772/IJRISS
Special Issue | Volume IX Issue XXV October 2025
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ACKNOWLEDGEMENTS
The authors would like to express their sincere gratitude to the Dean and all members of the Faculty of
Administrative Science and Policy Studies for their continuous support and encouragement throughout the
development of this project. Special thanks are also extended to the students of the Diploma in Corporate
Administration (AM120), Semester 2, for their active participation and valuable feedback, which greatly
contributed to the success of the WRITEWISE initiative.
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