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INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS)
ISSN No. 2454-6186 | DOI: 10.47772/IJRISS |Volume IX Issue IIIS October 2025 | Special Issue on Education
practice of knowledge sharing through exchange tools and ICTE, using an improved detailed questionnaire and
applying other qualitative analysis tools such as "Sphinx" software.
It is also important to encourage teacher-researchers in both departments to strengthen their skills (i.e., planning
training as organized by the UTM during the COVID-19 period) for better use of distance learning and ICTE
platforms to best ensure educational innovation for education 4.0.
In this context, the university/institution should provide the technical and organizational resources required:
connection to the Internet network with high speed, access to distance learning educational platforms such as
the Virtual University of Tunisia (VUT) platform, organization of training and sharing of tutor materials, and
access to digital documentary resources (e-books, electronic journals, bibliographic databases, and citations of
scientific publications, e.g., Web of Science and Scopus) to better support teachers, ensure pedagogical
innovation and counter . the resistance to technology which has been found to be a prominent reason for most
system failures (Hamlaoui, 2021). In fact; tunisian teachers are more likely to be influenced through simple
communication strategies, or orders from the top through formal channels and instructions and/or via simple
emails or intranet. Thus, senior management should engage the staff, who are mostly relied on to implement
their initiatives, by acknowledging that the drivers for the e-learning process are significantly different from the
institutional pressures on them. It was also reported that the adoption of digital technologies by teachers in
Tunisia's higher education sector is often andicaped by many factors and/or barriers including cybersecurity
threat, costly, skills gaps in human capital, apprehensive stakeholders, lack of training resources, lack of
collaboration, knowledge gap for the customization of curriculum design, complexity of learning platforms, and
insufficient foundation of basic education (Costen, 2021).
The study of the impact of the COVID-19 crisis on the evolution of the use of scientific knowledge-sharing tools
and ICTE was also conducted. In this pre- and post-COVID-19 benchmarking, the results showed the extent of
the use of “virtual” communication tools (email, common agenda, websites, distance learning platforms) in the
application of scientific knowledge-sharing activities and distance learning education. This evolution could be
explained by the pressure on research teachers to initiate themselves into new teaching tools using digital
technology and the consultation of websites. This could confirm the positive impact of the health crisis on the
use of e-mail by research teachers in the two departments studied.
Similarly, the rate of consultation of websites Tunisian Ministry of Higher Education (TMHE), World Health
Organization (WHO), University of Tunis El Manar (UTM), Virtual University of Tunisia (VUT) sites of
Tunisian educational institutions, University National Center of Scientific and Technical Documentation
(UNCSTD), websites of international scientific publishers (ELSEVIER, Springer, Clarivate Analytics) to access
electronic resources from biologists and chemists has evolved significantly during the lockdown period due to
the COVID-19 health crisis when they were forced to design and file their courses, TD, video clips, namely in
the VUT course spaces and to consult the other sites mentioned to create, share and disseminate scientific
knowledge within the academic and scientific community. In short, all these results confirm the positive impact
of the COVID-19 health crisis on the use of ICTE sharing and communication tools.
It is clear that the COVID-19 crisis has been able to create opportunities to strengthen the means of
communication, the use of virtual communication, exchange, sharing tools, and distance learning education tools
via the acceleration of transformations, innovations, and new ways of working during the crisis highlight the
main organizational changes in the world, as shown by (Frimousse and Peretti, 2020) in distance education and
training activities with some of the learners physically present in classrooms and others connected remotely via
distance learning tools and platforms. Consequently, academics are obliged to modulate their practices; this
suggests a real break with the traditional organizational model towards the innovative methods of education 4.0.
According to the Director of Corporate Development and Tailored Programs, ESSEC Business School,
Executive Education Cécile Arragon in 2020, the COVID-19 crisis is an accelerator of transformations that were
«in seed before the crisis will structure the new normality of our activity of accompanying the scientific and
university community in the activities of teaching and scientific research.»