{"id":3018,"date":"2020-05-19T12:17:45","date_gmt":"2020-05-19T12:17:45","guid":{"rendered":"https:\/\/www.rsisinternational.org\/journals\/ijriss\/?page_id=3018"},"modified":"2026-01-18T16:02:43","modified_gmt":"2026-01-18T16:02:43","slug":"support","status":"publish","type":"page","link":"https:\/\/rsisinternational.org\/journals\/ijriss\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3018\" class=\"elementor elementor-3018\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c321538 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c321538\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6f47a2\" data-id=\"e6f47a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-300 elementor-top-column elementor-element elementor-element-73c141c\" data-id=\"73c141c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64476e3 elementor-widget elementor-widget-text-editor\" data-id=\"64476e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong><span style=\"font-size: 24pt;\">International Journal of Research and Innovation in Social Science (IJRISS)\u00a0Support Center<\/span><\/strong><\/p><p style=\"text-align: center;\"><span style=\"font-size: 18pt;\"><strong>How can we help you?<\/strong><\/span><\/p><p style=\"text-align: center;\"><span style=\"font-size: 14pt;\">Please select one of the options below so we can help you find the answers you need.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a5bcac7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a5bcac7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-82a74e7\" data-id=\"82a74e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9f463f elementor-widget elementor-widget-text-editor\" data-id=\"d9f463f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 14pt;\"><strong>Mailing Address<\/strong><\/span>\n\n<hr \/>\n\n<strong>RSIS International<\/strong>\n\n<strong><i class=\"fa fa-map-marker\"> <\/i> Tower B, Suncity Success Tower, Golf Course Extension Road, Sector 65, Gurugram, Delhi-NCR, 122005, India<\/strong>\n\n<strong><i class=\"fa fa-envelope\"> <\/i> editorialoffice@rsis-international.org<\/strong>\n\n<i class=\"fa fa-phone\"> <\/i> <strong>+91-1244506063<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cfb40a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cfb40a2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfb437e elementor-hidden-phone\" data-id=\"cfb437e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-300 elementor-top-column elementor-element elementor-element-cfb479c\" data-id=\"cfb479c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70adcf5 elementor-widget elementor-widget-shortcode\" data-id=\"70adcf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-15764 forminator-design--material  forminator_ajax draft-enabled\" data-forminator-render=\"0\" data-form=\"forminator-module-15764\" data-uid=\"6a2a4b9c51a33\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-15764\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-15764 forminator-design--material  forminator_ajax draft-enabled\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"15764\"\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"default\" data-design=\"material\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6a2a4b9c51a33\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"section-1\" class=\"forminator-field-section forminator-col forminator-col-12 \"><div class=\"forminator-field\"><h2 class=\"forminator-title\">Submit a Support Ticket<\/h2><\/div><\/div><\/div><div class=\"forminator-row forminator-hidden\"><div id=\"hidden-1\" class=\"forminator-field-hidden  forminator-col-12 \"><input type=\"hidden\" id=\"hidden-1_6a2a4b9c51a33\" name=\"hidden-1\" value=\"submission_id\" \/><\/div><\/div><div class=\"forminator-row\"><div id=\"text-3\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-3_6a2a4b9c51a33\" id=\"forminator-field-text-3_6a2a4b9c51a33-label\" class=\"forminator-label\">Name(s) <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-3\" value=\"\" placeholder=\"Name(s)\" id=\"forminator-field-text-3_6a2a4b9c51a33\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6a2a4b9c51a33\" id=\"forminator-field-email-1_6a2a4b9c51a33-label\" class=\"forminator-label\">Email <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"Email\" id=\"forminator-field-email-1_6a2a4b9c51a33\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6a2a4b9c51a33\" id=\"forminator-field-phone-1_6a2a4b9c51a33-label\" class=\"forminator-label\">Mobile <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"E.g. (Country Code)-(Mobile No.)\" id=\"forminator-field-phone-1_6a2a4b9c51a33\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" maxlength=\"15\" data-validation=\"character_limit\" \/><span id=\"forminator-field-phone-1_6a2a4b9c51a33-description\" class=\"forminator-description\" id=\"forminator-field-phone-1_6a2a4b9c51a33-description\"><span data-limit=\"15\" data-type=\"\">0 \/ 15<\/span><\/span><\/div><\/div><div id=\"phone-2\" class=\"forminator-field-phone forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-2_6a2a4b9c51a33\" id=\"forminator-field-phone-2_6a2a4b9c51a33-label\" class=\"forminator-label\">Whatsapp No. <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-2\" value=\"\" placeholder=\"E.g. (Country Code)-(Mobile No.)\" id=\"forminator-field-phone-2_6a2a4b9c51a33\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" maxlength=\"15\" data-validation=\"character_limit\" \/><span id=\"forminator-field-phone-2_6a2a4b9c51a33-description\" class=\"forminator-description\" id=\"forminator-field-phone-2_6a2a4b9c51a33-description\"><span data-limit=\"15\" data-type=\"\">0 \/ 15<\/span><\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-2\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_6a2a4b9c51a33\" id=\"forminator-field-text-2_6a2a4b9c51a33-label\" class=\"forminator-label\">Unique Manuscript ID (UMI)<\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"\" id=\"forminator-field-text-2_6a2a4b9c51a33\" class=\"forminator-input forminator-name--field\" data-required=\"\" aria-describedby=\"forminator-field-text-2_6a2a4b9c51a33-description\" \/><span id=\"forminator-field-text-2_6a2a4b9c51a33-description\" class=\"forminator-description\">Leave the column blank if you don't have Unique Manuscript ID (UMI)<\/span><\/div><\/div><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_6a2a4b9c51a33\" id=\"forminator-field-text-1_6a2a4b9c51a33-label\" class=\"forminator-label\">Existing Request Ticket (RT)<\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"\" id=\"forminator-field-text-1_6a2a4b9c51a33\" class=\"forminator-input forminator-name--field\" data-required=\"\" maxlength=\"30\" aria-describedby=\"forminator-field-text-1_6a2a4b9c51a33-description\" \/><span id=\"forminator-field-text-1_6a2a4b9c51a33-description\" class=\"forminator-description\">Leave the column blank if you don't have Existing  Request Ticket (RT)<span data-limit=\"30\" data-type=\"characters\">0 \/ 30<\/span><\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"select-1\" class=\"forminator-field-select forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-form-15764__field--select-1_6a2a4b9c51a33\" id=\"forminator-form-15764__field--select-1_6a2a4b9c51a33-label\" class=\"forminator-label\">Select Subject <span class=\"forminator-required\">*<\/span><\/label><select  id=\"forminator-form-15764__field--select-1_6a2a4b9c51a33\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"1\" name=\"select-1\" data-default-value=\"\" data-hidden-behavior=\"zero\" data-placeholder=\"What&#039;s this support ticket about?\" data-search=\"true\" data-search-placeholder=\"What&#039;s this support ticket about?\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-15764__field--select-1_6a2a4b9c51a33-label\"><option value=\"\"  >What&#039;s this support ticket about?<\/option><option value=\"Reviewing-Process\"  data-calculation=\"0\">Reviewing Process<\/option><option value=\"one\"  data-calculation=\"0\">Manuscript Submission<\/option><option value=\"two\"  data-calculation=\"0\">Payment<\/option><option value=\"Editing-Proofreading\"  data-calculation=\"0\">Editing\/Proofreading<\/option><option value=\"Certificate\"  data-calculation=\"0\">Certificate<\/option><option value=\"Other\"  data-calculation=\"0\">Other<\/option><\/select><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6a2a4b9c51a33\" id=\"forminator-field-textarea-1_6a2a4b9c51a33-label\" class=\"forminator-label\">Ticket Details <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_6a2a4b9c51a33\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" aria-describedby=\"forminator-field-textarea-1_6a2a4b9c51a33-description\" ><\/textarea><span id=\"forminator-field-textarea-1_6a2a4b9c51a33-description\" class=\"forminator-description\">Please provide details about your issue<\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-1\" class=\"forminator-field-upload forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-upload-1_6a2a4b9c51a33\" id=\"forminator-field-upload-1_6a2a4b9c51a33-label\" class=\"forminator-label\">Additional Support File<\/label><div class=\"forminator-file-upload \" data-element=\"upload-1_6a2a4b9c51a33\" aria-describedby=\"forminator-field-upload-1_6a2a4b9c51a33-description\"><input type=\"file\" name=\"upload-1\" id=\"forminator-field-upload-1_6a2a4b9c51a33\" class=\"forminator-input-file\" accept=\".webp,.xls,.json,.rtf,.doc,.docx,.dotx,.jpg,.jpeg,.jpe,.png,.pdf\" tabindex=\"-1\"><button id=\"forminator-field-upload-1_6a2a4b9c51a33_button\" class=\"forminator-button forminator-button-upload\" data-id=\"forminator-field-upload-1_6a2a4b9c51a33\">Choose File<\/button><span data-empty-text=\"No file chosen\">No file chosen<\/span><button class=\"forminator-button-delete\" style=\"display: none;\"><i class=\"forminator-icon-close\" aria-hidden=\"true\"><\/i><span class=\"forminator-screen-reader-only\">Delete uploaded file<\/span><\/button><\/div><span id=\"forminator-field-upload-1_6a2a4b9c51a33-description\" class=\"forminator-description\">Supported Types: PDF\/Docs\/Jpg\/PNG and max file size: 2.0MB<\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"select-2\" class=\"forminator-field-select forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-form-15764__field--select-2_6a2a4b9c51a33\" id=\"forminator-form-15764__field--select-2_6a2a4b9c51a33-label\" class=\"forminator-label\">Select Priority <span class=\"forminator-required\">*<\/span><\/label><select  id=\"forminator-form-15764__field--select-2_6a2a4b9c51a33\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"1\" name=\"select-2\" data-default-value=\"\" data-hidden-behavior=\"zero\" data-placeholder=\"What&#039;s this support ticket about?\" data-search=\"true\" data-search-placeholder=\"What&#039;s this support ticket about?\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-15764__field--select-2_6a2a4b9c51a33-label\"><option value=\"\"  >What&#039;s this support ticket about?<\/option><option value=\"one\"  data-calculation=\"0\">Normal<\/option><option value=\"two\"  data-calculation=\"0\">Medium<\/option><option value=\"Editing-Proofreading\"  data-calculation=\"0\">Critical<\/option><\/select><\/div><\/div><\/div><div class=\"forminator-row\" style=\"margin: 0;\"><div id=\"captcha-1\" class=\"forminator-field-captcha  forminator-col-12 \"><div class=\"forminator-captcha-left forminator-g-recaptcha recaptcha-invisible\" data-theme=\"light\" data-badge=\"bottomright\" data-sitekey=\"6Led7MsgAAAAAAgbo6dLeeSQRLTEFgoVoxCQRB_L\" data-size=\"invisible\"><\/div> <\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\"><span>Create Ticket<\/span><span aria-hidden=\"true\"><\/span><\/button><a href=\"#\" class=\"forminator-save-draft-link disabled\" title=\"Fill in form fields before saving it as a draft\" formnovalidate>Save as Draft<\/a><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"29c2295117\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/journals\/ijriss\/wp-json\/wp\/v2\/pages\/3018\" \/><input type=\"hidden\" name=\"form_id\" value=\"15764\"><input type=\"hidden\" name=\"page_id\" value=\"3018\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/rsisinternational.org\/journals\/ijriss\/support\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><input type=\"hidden\" name=\"save_draft\" value=\"false\"><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>International Journal of Research and Innovation in Social Science (IJRISS)\u00a0Support Center How can we help you? Please select one of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3018","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rsisinternational.org\/journals\/ijriss\/wp-json\/wp\/v2\/pages\/3018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rsisinternational.org\/journals\/ijriss\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rsisinternational.org\/journals\/ijriss\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rsisinternational.org\/journals\/ijriss\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rsisinternational.org\/journals\/ijriss\/wp-json\/wp\/v2\/comments?post=3018"}],"version-history":[{"count":3,"href":"https:\/\/rsisinternational.org\/journals\/ijriss\/wp-json\/wp\/v2\/pages\/3018\/revisions"}],"predecessor-version":[{"id":108334,"href":"https:\/\/rsisinternational.org\/journals\/ijriss\/wp-json\/wp\/v2\/pages\/3018\/revisions\/108334"}],"wp:attachment":[{"href":"https:\/\/rsisinternational.org\/journals\/ijriss\/wp-json\/wp\/v2\/media?parent=3018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}