INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)  
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue X October 2025  
Impact of Diksha App as an Electronic Resource in Teaching English  
Language at Secondary Level in Andhra Pradesh  
Vettam Ram Prasad, Bhumana Srisaila  
Teacher  
DOI: https://dx.doi.org/10.51244/IJRSI.2025.1210000368  
Received: 07 November 2025; Accepted: 14 November 2025; Published: 26 November 2025  
ABSTRACT  
Impact of the Diksha App as an electronic resource in the English Language Teaching Learning AndhraPradesh.  
NEP-2020 Para 23.6 highlights the integration of technology-based education platforms, such as Diksha,  
throughout school and higher education institutions for the use of e-contents in teaching and learning processes,  
as well as the use of this platform for teachers' professional development. The NEP-2020 also stresses tech-  
savvy instructors. Diksha is a platform for training both teachers and students, as well as a valuable resource for  
the English language teaching and learning process. The researcher conducted a case study to determine how  
useful the Diksha app is as a teaching and learning tool.The questionnaire was implemented using a Google  
form, and the data acquired from English teachers across Andhra Pradesh was analyzed qualitatively and  
quantitatively. This practical study also identifies the various drawbacks and limits of the Diksha App as an  
English Language Teaching and Learning tool. The results and discussion demonstrate some favorable  
implications for different stakeholders on the utilization of Diksha App in the English language teaching learning  
process.  
Keywords: Diksha App, Electronic Resource, English Language, NEP-2020,Secondary Level.  
INTRODUCTION  
Languages are not static. As language components change throughout time, so should language education  
theories and techniques.  
@ How do I teach a language in an easy and successful manner?  
This must be the most commonly asked question among language teachers.  
@ What is the best technique to teach a language that does not have a one-line answer?  
Various scientific advancements have made our lifestyle distinct from age-old habits.Human aspirations have  
evolved in response to globalization. In line with NEP-2020 Para 23.7, "our present education system's inability  
to cope with this rapid and disruptive changes places us individually and nationally at a perilous disadvantage in  
an increasingly competitive world"[1].  
NEP-2020 Para 23.2 goes on to say: "Given the explosive pace of technological development allied with the  
sheer creativity of tech-savvy teachers and entrepreneurs including student entrepreneurs, it is certain that  
technology will impact education in multiple ways, only some of which can be foreseen at the present time"[2].  
Technology is the need of the hour. Language teachers should therefore be technologically competent.  
According to Nep 2020 Para 24.4.C, "appropriate existing e-learning platforms such as SWAYAM and DIKSHA  
will be extended to provide teachers with a structured, user-friendly, and rich set of assistive tools for monitoring  
learners' progress." The pandemic has demonstrated the importance of tools such as two-way video and two-  
way audio interfaces for holding online classes" [3]. Different pilot initiatives are now underway in Andhra  
Pradesh based on various NEP-2020 propagandas. Organizing various training programs, such as the National  
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INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)  
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue X October 2025  
endeavor for School Heads' and Teachers' Holistic Advancement (NISHTHA, NISHTHA 2.0), through the  
Diksha app is one such pilot endeavor. Because the Diksha app is jam-packed with learning tools, teachers use  
it extensively in their classrooms.The Diksha app, when used properly in English language instruction, can make  
the learning process more successful, long-lasting, and engaging. The purpose of this article is to depict the  
various parts of the Diksha app in the English language teaching learning process, as well as to demonstrate the  
platform's effectiveness.  
BACKGROUND STUDY OF DIKSHA APP:  
"The Digital Infrastructure for Knowledge Sharing (DIKSHA) is a National Platform for School Education that  
benefits instructors and students across India. DIKSHA is a project of the National Council for Educational  
Research and Training (NCERT) (Ministry of Education, Government of India)" [2]. Teachers, students, and  
parents can access interesting learning materials related to the required school curriculum through the Diksha  
platform.Diksha is offered as a mobile app and a web platform. Diksha is a smartphone app that can be  
downloaded from the Play Store. Diksha can also be accessed as a web platform via its website. Users can use  
as they choose. According to the National Portal of India, "DIKSHA will serve as National Digital Infrastructure  
for Teachers." All teachers around the country will have access to innovative digital technology. The Diksha  
portal will facilitate, accelerate, and magnify solutions for teacher education. It will help teachers learn and  
prepare for the assessment resources that will be accessible. It will assist teachers in creating training content,  
profiles, and in-class tools. Diksha is offered as a mobile app and a web platform.  
As stated on Diksha's official website, this "platform provides-  
a. Teacher training courses (example: training on learning outcomes, CCE, etc.)  
b. Curriculum-mapped teaching tools, including lesson plans, concept videos, and worksheets c. Teacher  
assessments to identify strengths and areas for growth.  
Teachers will be able to access this content offline on their smartphones, tablets, and other devices at any time  
and from any location. Material will be contextualized in local languages and matched to the curriculum." [3].  
Secondary Level Education in Andhra Pradesh  
In recent years, Andhra Pradesh has seen a significant shift in educational priorities. The introduction of the  
National Education Policy (NEP) and a growing awareness among parents and schools have highlighted the  
value of Secondary Level Education in shaping well-rounded.  
Holistic Development: Secondary Level Education focuses on the overall growth of students — physically,  
mentally, and socially.  
Skill Building: It encourages teamwork, leadership, problem-solving, and discipline — skills essential for life  
beyond school.  
Health & Well-being: Especially post-pandemic, schools in Andhra Pradesh are emphasizing the importance  
of fitness, sports, and emotional health.  
Academic Balance: Integrating Secondary Level Education within the curriculum helps students perform better  
academically by improving focus and confidence.  
Whether it’s Physical Education in Andhra Pradesh promoting healthy lifestyles or Secondary Level Education  
in Andhra Pradesh focusing on academic excellence with life skills, the ultimate goal is the same — to nurture  
competent, confident, and creative learners.  
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INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)  
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue X October 2025  
Objectives of the study  
The objectives of the present paper are-  
A. To study the impact of the Diksha App on English language teaching learning process.  
B. To find out the actual scenario of using Diksha App by the Teachers and students.  
METHODOLOGY OF THE STUDY  
The following research method has been used for the present study-  
A. A set of questionnaires in Google form was employed in this study to collect the data from the English  
teachers of different schools in AndhraPradesh.  
B. Different tables have been used to portray the data.  
Sample selection  
For the purpose of the study the researcher has selected Secondary schools in Andhra Pradesh. Random sample  
selection was done. So to put some light how teachers all over the Andhra Pradesh coped up with new  
technological devices and how they are using them in English language teaching learning process, all this will  
be discussed.  
Data collection  
The researcher employed a questionnaire through Goggle form. The questionnaire can be accessed from  
Annexure. The questionnaire in Google form was distributed among different Secondary school English  
Teachers’ Whatsapp groups, with all the instructions clearly mentioned. A good number of English teachers  
came up with their response. In total 64 response received out of this 4 response was incomplete, for data analysis  
only 60 complete responses were granted.  
Research approach  
Quantitative approach and Qualitative approach this two research approaches are followed for research. To  
analyze the research data in numerical form quantitative approach is followed. To obtain generalizable result  
based on numerical analysis quantitative approach is also used. When the researcher is less concerned with  
issues of generalizability and the number of participants are less Qualitative researcher approach followed. To  
give freedom to convey their response and feedback in qualitative research open ended questions are used.  
Quantitative research, on the other hand, uses open ended questions with fixed response alternatives and  
conclusions that can be generalised using numerical analysis. Considering all factors, this study is a mix of  
quantitative and qualitative methods, as the researcher used both close-ended and open-ended questions to  
gain the most comprehensive understanding of the research issue through numerical and interpretive analysis.  
Data analysis  
Following the collection of data by questionnaire, the researcher conducted a systematic analysis. In the  
questionnaire, the researcher include 10 closed-ended questions..The researcher assessed the data on a scale of  
100 and displayed it in percentage after gathering replies from respondents of closed-ended questions. The  
answers to the closed-ended questions are displayed in a table.  
Analysis of the questionnaire  
The questionnaire was close ended questions.Q. no. 1, 2,3,4,5 are about the usages of Diksha app by the  
teachers in English language classes. Q. no. 6, 7, 8, 9, 10 are about the usages of Diksha app by the teachers  
and students in English language skill development, Grammar lessons and Vocabulary development.  
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ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue X October 2025  
Question  
Received  
Responded  
with option  
A
Responded  
Responded  
Responses  
with option with option  
B
C
Q1. Do you use DIKSHA APP in  
your English language teaching  
classes? A.YES, B.NO, C.SOME  
TIMES  
60  
49 (81.67%  
2 (3.33%)  
9 (15%)  
(100%)  
Q2. Do you enjoy the contents  
related to English in DIKSHA  
APP?  
60  
38. (63.33%) 2 (3.33%)  
20 (33.33%)  
(100%)  
A.YES, B.NO, C.SOME TIMES  
Q3. Which feature of DIKSHA  
APP you use most in your  
English classes?  
60  
32 (53.33%) 8. (13.33%) 20 (33.33%)  
(100%)  
A.VIDEO NOTES, B.AUDIO  
NOTES, C.PDF NOTES  
Q4.Do you share the weekly  
CCT reading comprehension  
questions available in DIKSHA  
APP and inspire your students to  
participate in it?  
60  
46 (76.67%) 2 (3.33%)  
12 (20%)  
(100%)  
A.YES, B.NO, C.SOME TIMES  
Q5. Do you think material related  
to CCT available in DIKSHA  
APP are helpful for the students  
to improve their language skills?  
60  
46 (76.67%) 0 (0%)  
14 (23.33%)  
(100%)  
A.YES, B.NO, C.CON’T SAY  
Q6.Do you use DIKSHA APP  
for teaching Listening skill to the  
students?  
60  
43 (71.67%) 6 (10%)  
11 (18.33%)  
17 (28.33%)  
(100%)  
A.YES, B.NO, C.SOME TIMES  
Q7. Do you use DIKSHA APP  
for teaching Speaking skill to the  
students?  
60  
38 (63.33%) 5 (8.33%)  
(100%)  
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INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)  
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A.YES, B.NO, C.SOME TIMES  
Q8. Do you use DIKSHA APP  
for teaching Reading skill to the  
students?  
60  
48 (80%)  
1 (1.67%)  
11 (18.33%)  
14 (23.33%)  
15 (25%)  
(100%)  
A.YES, B.NO, C.SOME TIMES  
Q9. Do you use DIKSHA APP  
for teaching Writing skill to the  
students?  
60  
41 (68.33%) 5 (8.34%)  
(100%)  
A.YES, B.NO, C.SOME TIMES  
Q10. Do you use DIKSHA APP  
for Vocabulary building and  
grammar of the students?  
60  
39 (65%)  
6 (10%)  
(100%)  
A.YES,  
TIMES  
B.NO,  
C.SOME  
It is clear from a detailed examination of the numerical data that English language instructors use the Diksha  
app extensively. The Diksha app is used in English language classrooms by over 80% of secondary school  
English Teachers, who strongly advise their pupils to utilize it. Nearly 98% of secondary school teachers have  
already finished courses like NISHTHA, experiential learning, and competency-based learning, and a sizable  
portion of teachers voluntarily enroll in NEP-2020 recommended courses given through Diksha. Thus, it is clear  
that Diksha is a crucial venue for teachers' capacity building. Over 70% of educators utilize the Diksha App's  
resources to teach vocabulary, grammar, speaking, listening, reading, and writing. It is clear from the data  
gathered that pupils benefit much from engaging grammar activities.  
The Program for International Students Assessment (PISA) is one of the prestigious exams that for students.  
Teachers and students can access highly effective materials that enhance students' critical and creative thinking.  
Based on the data gathered, it is clear that Diksha's video notes are highly popular, but PDF and audio notes are  
also utilized in tandem. All of these resources are very helpful for students' self-study, so individual learning  
differences are addressed. After examining the answers to the questions, some intriguing teachers are preparing  
its students for exams such as the Program for International Students Assessment (PISA) and providing them  
with resources to improve their critical and creative thinking.  
After examining the answers to the open-ended questions, some intriguing information emerged. Diksha is quite  
well-liked among English teachers and students, but it has certain drawbacks. When utilizing the Diksha app,  
English teachers reported Sometimes it hangs, asks for frequent updates, and other times it takes a long time to  
update the profile. Other times it displays a technical fault when downloading documents. Additionally,  
educators recommended improving this app's usability.  
Instructors recommended more text-based  
recommendations. Some demanded that there be more interactive workbooks and multiple-choice questions.  
Teachers can observe improvements in the classroom whenever they utilize the Diksha app.  
The majority of students use Diksha materials as a self-learning tool, there is increased student interaction, and  
students score higher on examinations after using these resources. Different television advertisements,  
workshops, and parent-teacher conferences should be used to enhance student and parent participation. Students  
should participate in a hands-on workshop on several techniques for making better use of this program.  
Employers ought to prioritize the certificate programs offered by the Diksha app for students' capacity building.  
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Ultimately, the educators came to the conclusion that Diksha might be a more beneficial and successful platform  
in the future for instructors' and students' capacity building in particular subject areas and as well as some hand  
on training on AI, CBE etc.  
Limitations of the study  
This study has the following limitations:  
a. Limitated to Andhra Pradesh schools only.  
b. Limitated to English teaching learning process only.  
c. Limitated to Secondary school teachers only.  
Scope for further studies  
Further studies can be done on the following areas:  
a. Study on the use of Diksha app on other subjects such as Math, Science, and Other Languages.  
b. Studies on the use of Diksha app by the Central board teachers.  
CONCLUSION OF THE STUDY  
Diksha is a fantastic software that offers a wealth of materials for teaching English. The Diksha app attempts to  
provide users with a real-world experience while avoiding the drawbacks of traditional English language  
instruction. The Diksha app enhances and increases the efficacy of instruction both within and outside of the  
classroom. When used properly, this program allows users to avoid traditional, tedious teaching and learning  
activities with some rapid results-based assessments. Simultaneously, this app enhances the quality of classroom  
education and guarantees professionalism with top-notch materials.  
We can anticipate that educators, particularly English professors, will utilize the Diksha app to its fullest potential  
at this point. Due to the current globalized environment, it is imperative that educators abandon traditional  
teaching methods and include digital tools into their lesson plans. It is also clear that while promising learners  
may readily access the self-learning resources from this program, slow learners can benefit immensely from it.  
The job of a language teacher is extremely difficult because language is dynamic and changes with time,  
scientific advancements, and the introduction of technology into the classroom.  
The challenge of techno pedagogy should be embraced by all language instructors. The Diksha app can be an  
excellent tool for the language instructor's ongoing self-training and knowledge base updates. It offers all the  
most recent courses from many well-known organizations, like CBSE, NITTTR, and others, to provide teachers  
and students with free certification and to equip them with current trends and self-learning and development.  
The Diksha technical team should improve the app's content to make it easier to use. This app should be  
promoted by policymakers, and its use should receive a lot more attention. Teachers should educate parents and  
kids about the advantages and applications of this software, particularly language instructors.The data analysis  
demonstrates that the overall English teaching learning process and experience would be more effective and  
long-lasting if language teachers put aside the app's minor limitations and drawbacks and more voluntarily use  
it in their language classes for capacity building.  
Appendices  
Questionnaire for the teachers regarding the Diksha app.  
Section A personal information  
Your answers will remain strictly confidential and used only for research purpose.  
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Name of the teacher. _ ___________________  
Designation.  
____________________  
________________  
______________  
Name of the school.  
Teaching classes.  
Section B Questions related to Main Survey  
Please respond the following questions from your teaching experience.  
Q1. Do you use DIKSHA APP in your English language teaching classes?  
A.YES, B.NO, C.SOME TIMES  
Q2. Do you enjoy the contents related to English in DIKSHA APP?  
A.YES, B.NO, C.SOME TIMES  
Q3. Which feature of DIKSHA APP you use most in your English classes?  
A.VIDEO NOTES, B.AUDIO NOTES, C.PDF NOTES  
Q4.Do you share the weekly CCT reading comprehension questions available in DIKSHA APP and inspire your  
students to participate in it?  
A.YES, B.NO, C.SOME TIMES  
Q5. Do you think material related to CCT available in DIKSHA APP are helpful for the students to improve  
their language skills?  
A.YES, B.NO, C.CON’T SAY  
Q6.Do you use DIKSHA APP for teaching Listening skill to the students?  
A.YES, B.NO, C.SOME TIMES  
Q7. Do you use DIKSHA APP for teaching Speaking skill to the students?  
A.YES, B.NO, C.SOME TIMES  
Q8. Do you use DIKSHA APP for teaching Reading skill to the students?  
A.YES, B.NO, C.SOME TIMES  
Q9. Do you use DIKSHA APP for teaching Writing skill to the students?  
A.YES, B.NO, C.SOME TIMES  
Q10. Do you use DIKSHA APP for Vocabulary building and grammar of the students?  
A.YES, B.NO, C.SOME TIMES.  
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REFERENCE  
1. National Education Policy 2020 [Internet]. Ministry of Human Resource Development, Government of  
India:2021. p.57-59. Available.  
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September 2021].  
2. India Education Diary. [online] Available from: https://indiaeducationdiary.in/ministry-of-education-  
has-taken-several-initiatives-to-ensure-studies-of-school-going-children-during-covid-19-pandemic-  
education-minister/ [Accessed 8 September 2021].  
3. Press Information Bureau, Government of India P. Download PIB Summary & Analysis for 9th April  
2020. Download PDF [Internet]. https://byjus.com/free-ias-prep/upsc-pib-summary-analysis-09apr-  
2020. 2021 [cited 18 August 2021]. Available from: https://byjus.com/free-ias-prep/upsc-pib-summary-  
analysis-09apr-2020/  
https://diksha.gov.in/. 2021. Explore Diksha. [online] Available from: https://diksha.gov.in/ [Accessed  
8 September 2021]  
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