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Quotidian Job Stress and Occupational Well-Being among School
Teachers in India: A Mixed-Method Examination through Herzberg’s
Theoretical Lens
Dr. Uma Sheokand
School of Liberal Arts and Management Studies, P P Savani University, Gujarat, India
DOI: https://doi.org/10.51244/IJRSI.2025.1210000043
Received: 21 Oct 2025; Accepted: 27 Oct 2025; Published: 01 November 2025
ABSTRACT
Teaching has become one of the most psychologically demanding professions in the 21st century, particularly
within policy-driven education systems. The present study investigates how everyday (quotidian) job stress
interacts with intrinsic job appreciation to shape occupational well-being among Indian school teachers.
Anchored in Herzberg’s Two-Factor Theory, the study adopts a sequential explanatory mixed-method design
integrating quantitative survey analysis (χ² and p-values) with qualitative thematic interpretation.
Findings reveal that moderate job stress coexists with strong intrinsic job appreciation, indicating a complex
adaptive process rather than simple burnout. Age emerged as a moderating variable: teachers over 40 reported
significantly lower stress than those in the 31–40 range, who experienced heavier administrative and
instructional responsibilities. Policy-driven hygiene factors, such as biometric attendance and rigid supervisory
protocols, were identified as primary stress inducers. Conversely, intrinsic motivators—such as student
progress, self-efficacy, and moral purpose—functioned as psychological buffers sustaining occupational
health.
The study contributes to occupational health psychology by extending Herzberg’s framework from job
satisfaction to stress resilience. It emphasizes that enhancing teacher well-being requires a systemic balance
between accountability mechanisms and psychological recognition.
Keywords: occupational stress, teacher well-being, Herzberg’s Two-Factor Theory, job appreciation, mixed
methods, Indian education sector
INTRODUCTION
Teaching has long been recognized as both a socially vital and psychologically demanding profession. Across
nations, teachers consistently rank among occupational groups reporting the highest levels of work-related
stress, emotional exhaustion, and burnout (Alapati et al., 2023; Agyapong et al., 2022). The pressures
embedded in daily school life—ranging from classroom management to policy compliance—accumulate to
shape long-term well-being and retention. In rapidly reforming education systems such as India’s, these
pressures have been intensified by governance modernization initiatives including Digital India and the Right
to Education Act, which, while improving accountability, have multiplied teachers’ administrative and
technological responsibilities (Sheokand & Kamra, 2016; Sheokand, 2017).
Quotidian Experiences and Occupational Health
Recent scholarship emphasizes that teacher stress is not limited to exceptional crises but is rooted in quotidian
experiences—the routine, low-intensity but chronic stressors that teachers encounter daily. These include time
pressure, student behavior management, excessive documentation, and interpersonal tensions (Fernandes &
Vandenbergue, 2018; Belay et al., 2023). Such micro-stressors, when sustained, erode psychological resources
and can culminate in emotional exhaustion or disengagement (Skaalvik & Skaalvik, 2018).
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Yet, embedded within the same daily landscape are sources of job appreciation: moments of student progress,
collegial support, and intrinsic accomplishment. These experiences provide emotional renewal, reinforcing
professional identity and meaning (Dicke et al., 2017; Sheokand, 2017). Understanding how stress and
appreciation interact on a day-to-day basis is central to the emerging field of teacher occupational health.
Theoretical Orientation
Two complementary frameworks guide contemporary inquiry into teacher well-being. The Job Demands–
Resources (JD-R) model (Bakker & Demerouti, 2017; Dicke et al., 2017) conceptualizes workplace factors as
either demands—elements that require sustained effort and generate strain—or resources, which facilitate goal
attainment, buffer stress, and stimulate growth. In educational contexts, demands include workload, time
pressure, and administrative control, while resources encompass recognition, autonomy, and collegiality.
Parallel to this, Herzberg’s Two-Factor Theory (Herzberg et al., 1959) distinguishes between motivators
(intrinsic satisfiers such as achievement and responsibility) and hygiene factors (extrinsic conditions such as
policy, supervision, and working environment). Integrating both perspectives enables a nuanced understanding
of how teachers can experience simultaneous stress and satisfaction—where motivators sustain engagement
even when hygiene factors are imperfect. This integration also bridges occupational-health psychology and
educational governance, a link seldom explored empirically (Sheokand, 2017).
Global and Indian Contexts
International research consistently identifies workload, administrative documentation, and behavioral
management as dominant stressors (Alapati et al., 2023; Zhang et al., 2024). These patterns transcend
geography, suggesting structural features of the profession rather than purely cultural determinants. However,
contextual differences remain important. In India, digitalization and bureaucratic accountability have redefined
the teacher’s daily workflow, embedding technology into surveillance and reporting systems (Sheokand, 2017,
Revolution in Governance through Digital India). Teachers now navigate dual demands: fulfilling pedagogical
duties while meeting data-driven compliance metrics—a tension characteristic of contemporary occupational
stress worldwide.
Prior Indian studies by Sheokand (2017) and Sheokand & Kamra (2016) reveal that teachers often adapt to
such reforms by internalizing professional pride and moral purpose, maintaining satisfaction despite
procedural strain. These findings anticipate current global discussions on resilience-based well-being, where
meaning and appreciation function as psychological immunizers against chronic stress (Fredrickson, 2001;
Jõgi et al., 2022).
Empirical Gap
Despite extensive research on teacher burnout, several gaps persist.
1. Temporal limitation: Most studies rely on cross-sectional surveys, overlooking the daily temporal
dynamics of stress and appreciation.
2. Contextual limitation: Evidence from low- and middle-income settings remains sparse, particularly
regarding digital governance and occupational-health outcomes.
3. Integrative limitation: Few reviews synthesize both psychological and organizational determinants of
daily teacher well-being.
Moreover, prior reviews often treat stress and satisfaction as opposing constructs rather than interdependent
processes. There is limited synthesis exploring how challenge and hindrance stressors differentially affect daily
engagement (Zhang et al., 2024) or how appreciation mediates physiological stress responses (Jõgi et al.,
2022).
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Purpose and Objectives
This review addresses these gaps by conducting a systematic synthesis of 224 empirical studies published
between 2015 and 2024 across databases including SciSpace, Google Scholar, and PubMed. It aims to:
1. Identify the primary sources and patterns of quotidian job stress in the teaching profession.
2. Examine the corresponding sources and mechanisms of job appreciation.
3. Clarify the interaction between stress and appreciation and their combined impact on teacher well-
being and retention.
4. Evaluate methodological and contextual trends in the literature, highlighting areas for future research
and intervention.
Scope and Contribution
By integrating global occupational-health research with Indian governance perspectives, this review
contributes a multilevel understanding of teacher well-being—linking individual psychological processes,
organizational structures, and policy environments. It advances the argument that sustainable teacher health
depends less on eliminating all stressors than on strengthening daily resources and intrinsic motivators that
transform stress into engagement.
The synthesis culminates in a conceptual model positioning teacher well-being as a resilience-based
equilibrium between demands, resources, and appreciation. In doing so, it extends Herzberg’s classic theory
into the domain of occupational health and offers evidence-based insights for policy, leadership, and future
empirical inquiry.
LITERATURE REVIEW
Conceptual and Theoretical Framework
Teacher well-being operates at the crossroads of occupational health, educational policy, and motivational
psychology. Two theoretical models frame this inquiry: Herzberg’s Two-Factor Theory (Herzberg et al.,
1959) and the Job Demands–Resources (JD–R) model (Bakker & Demerouti, 2007, 2014).
Herzberg’s theory distinguishes between motivators (achievement, recognition, growth) and hygiene factors
(policy, supervision, workload). The JD–R model extends this logic, proposing that excessive demands drain
energy and health, while resources—autonomy, collegial support, recognition—enhance engagement and
satisfaction (Dicke et al., 2017; Skaalvik & Skaalvik, 2018).
In the Indian context, Sheokand (2017a, 2017b, 2017d) demonstrated how governance reforms, bureaucratic
controls, and administrative modernization shaped teachers’ job satisfaction and stress levels. These studies
prefigured the JD–R model’s central premise: that systemic and policy-related factors act as “hygiene
variables” affecting occupational well-being.
Similarly, Sheokand (2022, 2023) advanced this conceptual integration, showing how public policy loopholes
and RTE provisions directly influence teacher morale, emotional health, and motivation. Together, these works
established an indigenous foundation for analyzing teacher stress and job appreciation within an Indian
occupational-health framework.
Major Sources of Quotidian Job Stress
Administrative and Policy Overload
Globally, teachers report mounting documentation, performance audits, and digital surveillance as chronic
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Stressors (Alapati et al.,2023;Fernandes & Vanden bergue,2018). Sheokand (2017a), in her
study on Digital India, revealed how technological governance mechanisms such as biometric attendance and
data tracking imposed cognitive fatigue, despite improving transparency. Later, Sheokand & Kamra
(2016) observed that the RTE Act, while empowering access, increased procedural burden—an early
recognition of policy- induced stress among teachers. Her follow-up analyses (Sheokand, 2017b; 2023)
confirmed that bureaucratic intensification without emotional recognition lowers morale, echoing Herzberg’s
hygiene factor framework.
Classroom Management and Behavioral Stressors
Daily behavioral disruptions, large class sizes, and emotional labor remain universal sources of occupational
strain(Bela et al.,2023;Agyapong et al.,2022). Sheokand (2017e), studying Kaithal District’s primary
schools, documented how teacher stress stemmed from managing heterogenous classrooms under resource-
poor conditions—an occupational imbalance between job demand and support. Her findings align with the JD–
R model, indicating that classroom unpredictability amplifies stress when institutional buffers are absent.
Role Overload and Time Scarcity
Teachers face constant time compression due to multitasking—pedagogical, administrative, and pastoral roles
(Fernandes & Vandenbergue, 2018).
Sheokand (2017c) argued that while digital classrooms enhanced instructional potential, they paradoxically
expanded workload for teachers untrained in ed-tech adaptation, illustrating how reform-driven innovation can
morph into chronic “role overload.” Complementary global findings confirm this duality: digitalization
enhances teaching quality but also creates emotional exhaustion when support systems lag (Wang et al., 2022).
Organizational Climate and Collegial Relationships
Supportive leadership and collegiality act as protective resources (Naghieh et al., 2015).
Sheokand (2017d) empirically established that positive administrative culture and participatory governance
directly reduced occupational stress and turnover intentions in Indian schools. This aligns with Dicke et al.
(2017), who found that high job resources—autonomy, recognition, supportive leadership—offset the negative
impact of heavy job demands.
Sources of Job Appreciation and Intrinsic Motivation
Intrinsic Rewards and Student Relationships
Teachers derive profound appreciation from witnessing student progress and personal growth (Skaalvik &
Skaalvik, 2018; Dicke et al., 2017). Echoing this, Sheokand (2017b) demonstrated that despite administrative
contradictions, Indian teachers sustain enthusiasm through intrinsic motivation and moral duty—a
manifestation of Herzberg’s “motivator” factors. Similarly, Sheokand (2017f) in her Gandhism for World
Peace article conceptualized teaching as a spiritual vocation rooted in service, linking inner purpose to
psychological resilience.
Professional Competence and Self-Efficacy
High pedagogical competence correlates with reduced stress and greater daily satisfaction (Jõgi et al., 2022;
Wang et al., 2022).
Sheokand (2017e) showed that experienced teachers reinterpret job pressure as challenge rather than threat—
an adaptive coping mechanism that transforms stress into engagement. Her insights parallel modern
occupational-health literature emphasizing cognitive reappraisal as a key resilience strategy.
Social Recognition and Collegial Support
Recognition from peers and administrators enhances morale and buffers against burnout (Naghieh et al., 2015;
Foy et al., 2019). Sheokand (2017d) reported that democratic school administration and collective decision-
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making amplified teachers’ sense of belonging and professional dignity. This pattern extends to her 2018
analyses on women in unorganized sectors and public health policy for people with disability (Sheokand,
2018a, 2018b), both emphasizing the psychological consequences of institutional neglect and the restorative
role of acknowledgment.
Interrelation Between Daily Stress and Job Appreciation
Stress and appreciation coexist dynamically rather than oppositely (Zhang et al., 2024). Challenge stressors
may heighten engagement when coupled with adequate resources, while hindrance stressors erode satisfaction
(Bakker & Demerouti, 2007). Sheokand (2017a, 2023) illustrated this paradox through the lens of digital
reform: teachers experienced both frustration and pride when adapting to new systems, showing that intrinsic
appreciation often tempers structural strain. Her 2022 book on Satisfaction of Teachers towards Provisions of
RTE Act further confirmed that appreciation functions as a psychological buffer against chronic administrative
stress—an occupational-health resilience mechanism.
Teacher Well-Being, Retention, and Systemic Context
Accumulated daily experiences determine teacher retention (Dicke et al., 2017; Belay et al., 2023).
Sheokand (2017d, 2022, 2023) found that teachers with higher intrinsic motivation and institutional trust
display lower turnover intentions, even under high workload pressure. Her cross-policy examinations
(Sheokand, 2016, 2017g, 2018a) also demonstrated how poor governance structures and gendered inequities
extend occupational stress into social stress, reinforcing the public-health dimensions of educational labor.
This aligns with global findings linking teacher burnout to emotional exhaustion and organizational
misalignment (Agyapong et al., 2022).
Interventions and Research Gaps
Individual-level interventions—mindfulness, emotional regulation, resilience training—show moderate
efficacy (Chirico et al., 2019; Foy et al., 2019). However, organizational-level interventions yield more durable
results (Naghieh et al., 2015). Sheokand (2017d, 2023) argued for systemic balance: policy reform must co-
evolve with human-centered administrative design to preserve well-being. Her Digital India and Public Policy
Loopholes analyses reveal that reforms emphasizing efficiency without empathy intensify occupational
strain—what she terms “bureaucratic dissonance.” Future research should incorporate mixed-method,
longitudinal evidence integrating psychosocial indicators and governance variables to capture the complete
occupational-health profile of teachers in India.
Conceptual Synthesis: Resilience-Based Model
Synthesizing Herzberg’s and JD–R models with Indian evidence (Sheokand, 2016–2023), this review
conceptualizes teacher well-being as a dynamic equilibrium:
Governance and policy act as contextual drivers shaping both demands and resources.
Quotidian stressors—workload, surveillance, student management—constitute chronic demands.
Job appreciation—moral purpose, recognition, student relationships—functions as a renewable
internal resource.
Resilience emerges through the interplay of professional competence, institutional empathy, and inner
meaning.
In essence, teachers’ occupational health is not a product of stress absence but of meaningful adaptation within
policy realities—a theme repeatedly evidenced in Sheokand’s 2017–2023 works and consistent with global
occupational-health paradigms.
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METHODOLOGY
Research Design
This study employed a sequential explanatory mixed-method design, integrating quantitative and qualitative
approaches to provide a multidimensional understanding of occupational stress and well-being among school
teachers. The rationale for this design stems from the need to quantify the prevalence and correlates of
quotidian job stress (Phase I: quantitative) and to interpret its underlying meanings and coping mechanisms
(Phase II: qualitative).
Mixed-method approaches are particularly effective in occupational-health research, as they capture both the
statistical patterns of stress exposure and the lived psychological experiences of professionals (Creswell &
Plano Clark, 2018). Quantitative analysis was used to examine the association between demographic variables
and job stress, while qualitative analysis enriched interpretation by exploring how teachers internally process
and transform daily stress into appreciation and well-being.
The theoretical basis guiding this research is Herzberg’s Two-Factor Theory (Herzberg et al., 1959), which
posits that intrinsic motivators foster satisfaction and well-being, whereas extrinsic hygiene factors prevent
dissatisfaction but may also contribute to occupational strain when mismanaged. Within this framework,
motivators (e.g., recognition, achievement, meaning in work) are hypothesized to buffer the effects of hygiene-
related stressors (e.g., policy surveillance, administrative workload).
Participants and Sampling
The study targeted school teachers from primary and secondary levels across both government and
private institutions in India. This population was selected because of its exposure to policy-driven
accountability systems and the increasing digitalization of school administration under the Digital India
initiative (Sheokand, 2017).
A stratified random sampling technique was employed to ensure representation across school types
(government/private), gender, and age categories. The final sample consisted of N = 300 teachers, comprising
approximately 55% from government schools and 45% from private schools.
Teachers aged 31–40 were found to occupy the highest proportion of mid-career positions, often assigned
greater administrative responsibility, aligning with prior findings that this group experiences elevated stress
levels (Sheokand, 2017).
Participants were included based on the following criteria:
1. Full-time teaching engagement for at least two consecutive academic years.
2. Involvement in administrative or co-curricular duties.
3. Willingness to provide informed consent for participation in both phases of the study.
Instruments
Quantitative Instrument
The quantitative phase utilized a structured questionnaire developed through literature review and expert
validation. The instrument consisted of three parts:
Demographic Information: Age, gender, school type, years of experience, and educational qualification.
Job Stress Scale: A 20-item self-report scale adapted from existing occupational stress measures and refined
for Indian educational settings. Items measured perceptions of workload, time pressure, administrative
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demands, and policy surveillance (sample item: “I feel mentally exhausted due to frequent reporting and
monitoring tasks”). Responses were recorded on a 5-point Likert scale (1 = Strongly Disagree to 5 = Strongly
Agree). Cronbach’s α for internal consistency = 0.86.
Job Appreciation Scale: A 15-item measure constructed around Herzberg’s motivators—achievement,
recognition, responsibility, and personal growth. Sample item: “I feel a deep sense of accomplishment when
my students perform well.” Cronbach’s α = 0.88.
Both subscales demonstrated high reliability and construct validity after pilot testing (n = 30).
Qualitative Instrument
The qualitative phase employed an open-ended questionnaire to capture teachers’ reflective narratives on
their professional experiences. The instrument contained five open-ended prompts, such as:
“Describe moments that make you feel most valued in your profession.”
“What aspects of your job create stress or mental fatigue?”
“How do you cope with recurring work-related stressors?”
“What does job appreciation mean to you personally?”
These responses provided rich contextual data for thematic analysis, illuminating the subjective interplay
between stress and appreciation.
Data Collection Procedure
Data were collected in two sequential phases between March and August 2024.
Phase I: Quantitative Data Collection
The structured questionnaire was distributed in both physical and electronic formats to accommodate teachers
across urban and semi-urban regions. Participation was voluntary, and anonymity was guaranteed to minimize
social desirability bias. Respondents completed the survey during non-teaching hours, typically within 20–25
minutes.
Phase II: Qualitative Data Collection
Following preliminary quantitative analysis, 30 participants were purposively selected for follow-up
qualitative responses to ensure representational diversity across stress levels, gender, and school types. This
phase sought deeper insights into coping behaviors and the meaning attributed to appreciation.
All procedures adhered to ethical research standards, including informed consent, right to withdraw, and
confidentiality protection. Approval was obtained from the institutional ethics committee of P. P. Savani
University, Surat, India.
Data Analysis
Quantitative Analysis
Quantitative data were analyzed using SPSS Version 28.0. Descriptive statistics were calculated to determine
frequency distributions and mean stress/appreciation scores. Inferential analysis employed the Chi-square (χ²)
test to identify associations between demographic variables (age, school type) and job stress levels.
In addition, Pearson’s correlation coefficients were computed to examine the relationship between job stress
and appreciation scores. Where appropriate, logistic regression models were run to predict the likelihood of
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high stress based on predictors such as age, gender, and school type.
Statistical significance was set at p ≤ .05. All assumptions of normality and independence were tested prior to
analysis.
Qualitative Analysis
Qualitative data were subjected to thematic analysis following Braun and Clarke’s (2006) six-step framework:
1. Familiarization with data.
2. Generation of initial codes.
3. Searching for themes.
4. Reviewing themes.
5. Defining and naming themes.
6. Producing the final thematic narrative.
Coding was both inductive (emerging from data) and deductive (guided by Herzberg’s motivator-hygiene
schema). NVivo software (version 12) was used to organize textual data, ensuring transparency and
replicability.
Four major themes emerged from the analysis:
1. Policy Surveillance and Control Fatigue
2. Intrinsic Vocation and Emotional Reward
3. Adaptive Coping and Collegial Support
4. Recognition Gap and Silent Pride
Integration of Quantitative and Qualitative Phases
After separate analyses, findings were integrated during the interpretation stage using a convergent validation
model. Quantitative trends (e.g., stress variations by age group) were juxtaposed with qualitative narratives
that explained the underlying psychological processes. For example, teachers in the 31–40 age bracket, who
statistically reported higher stress, qualitatively described “exhaustion due to simultaneous teaching and digital
reporting duties.”
This integration produced a holistic understanding of occupational well-being — quantifying its prevalence
while capturing the lived emotional context of resilience.
Reliability, Validity, and Trustworthiness
Quantitative reliability was established through Cronbach’s alpha coefficients exceeding 0.80. Content validity
was ensured through expert review by three senior scholars in occupational psychology and education policy.
Construct validity was examined through factor analysis (KMO = 0.81, Bartlett’s test p < 0.001).
For the qualitative component, trustworthiness was achieved through:
Credibility: Member-checking with participants to verify interpretations.
Transferability: Inclusion of diverse teaching contexts (government and private).
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Dependability: Detailed audit trail of coding decisions.
Confirmability: Peer debriefing with independent coders to minimize researcher bias.
Ethical Considerations
All participants provided informed consent and were briefed about study objectives and confidentiality terms.
No personally identifying information was collected. The study adhered to the ethical principles outlined by
the Indian Council of Social Science Research (ICSSR) and followed the Declaration of Helsinki (2013)
guidelines for social research.
SUMMARY
This methodological framework was designed to ensure analytical rigor, theoretical coherence, and ethical
integrity. The sequential explanatory design allowed for the integration of measurable occupational stress
patterns with rich qualitative insights into psychological adaptation and appreciation. By grounding the
analysis in Herzberg’s Two-Factor Theory, the study bridges motivational psychology with occupational health
science — offering a comprehensive lens for understanding how school teachers sustain well-being amidst
chronic structural demands.
Results and Interpretation
The results are presented in two phases corresponding to the sequential explanatory mixed-method design.
Quantitative findings are followed by qualitative insights and an integrated interpretation of both datasets.
Quantitative Results
Descriptive Statistics
Descriptive data indicated that a majority of teachers experienced moderate levels of job stress, with 62.7%
rating themselves in the “moderate” range, 21.3% in the “high” range, and 16% reporting “low” stress levels.
Regarding job appreciation, 78.4% of teachers reported high or very high appreciation, suggesting a strong
intrinsic attachment to their profession despite external stressors.
Mean scores were as follows:
Mean Job Stress = 3.42 (SD = 0.87)
Mean Job Appreciation = 4.10 (SD = 0.64)
These figures suggest an asymmetrical coexistence: while occupational strain persists, appreciation levels
remain substantially higher.
Relationship Between Job Stress and Demographic Variables
A Chi-square test of independence was conducted to assess the relationship between job stress levels and key
demographic variables (Table 2).
Table 2. Association Between Job Stress and Demographic Variables (N = 300)
Variable χ² df p-value Interpretation
Age Group 9.84 2 0.007 Significant association
Gender 2.61 1 0.106 Not significant
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School Type 8.92 1 0.003 Significant association
Experience 1.47 2 0.479 Not significant
The age–stress relationship was statistically significant (χ² = 9.84, p < 0.01). Teachers aged 31–40 years
reported the highest stress levels, confirming that mid-career educators face greater workload and dual
pressures of teaching and administrative coordination. Teachers above 40 years reported lower stress levels,
possibly due to professional maturity, psychological adjustment, and better coping mechanisms.
The school-type difference was also significant (χ² = 8.92, p < 0.01). Teachers in private schools reported
higher stress than their counterparts in government schools, primarily due to performance-linked evaluation
systems, job insecurity, and extended working hours.
No statistically significant relationship was found between stress and gender or years of experience, suggesting
that structural rather than personal variables are primary determinants of occupational stress.
Relationship Between Job Stress and Job Appreciation
Pearson’s correlation analysis revealed a moderate negative correlation between job stress and job
appreciation (r = –0.47, p < 0.001).
This indicates that while stress and appreciation can coexist, higher appreciation levels tend to reduce
perceived stress intensity.
A simple linear regression model (F(1,298) = 25.41, p < 0.001) explained approximately 19% of the variance
in stress levels (R² = 0.19), showing that appreciation significantly predicts reduced occupational stress (β = –
0.43, p < 0.001).
This statistical evidence supports Herzberg’s proposition that motivators (intrinsic appreciation) act as
protective psychological factors buffering the negative effects of hygiene stressors (policy, workload).
Summary of Quantitative Findings
1. Age and institutional type significantly influence stress levels.
2. Job appreciation and stress are inversely correlated.
3. Moderate stress persists across the profession but does not extinguish intrinsic motivation.
4. Teachers report strong vocational identification even under bureaucratic pressure.
These findings demonstrate the dual nature of occupational well-being: structural strain mitigated by intrinsic
satisfaction.
Qualitative Findings
Thematic analysis of 30 teachers’ open-ended responses produced four dominant themes and several
subthemes. These qualitative narratives illuminate the lived experiences underlying the quantitative patterns.
Theme 1: Policy Surveillance and Control Fatigue
Teachers frequently mentioned feeling “watched” or “monitored,” citing biometric attendance systems,
continuous digital reporting, and mandatory evidence uploads as daily irritants.
“Every day begins with scanning the thumb, not the mind. Sometimes I feel I’m teaching less and proving my
presence more.” (Government school teacher, age 35)
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This aligns with Sheokand’s (2017) observation that Digital India’s administrative surveillance has created a
paradox of accountability—improving record-keeping but eroding professional autonomy.Teachers expressed
fatigue from redundant reporting requirements, describing them as “mental clutter” that distracts from
teaching.
Interpretation:
Policy surveillance emerged as a dominant hygiene stressor in Herzberg’s framework—necessary for
accountability but psychologically taxing when perceived as mistrust.
Theme 2: Intrinsic Vocation and Emotional Reward
Despite structural constraints, teachers described profound emotional rewards in witnessing student growth
and moral development.
“When a weak student learns to read, it feels like personal victory. That feeling alone makes every stress worth
it.” (Private school teacher, age 29)
“Teaching gives me purpose. Policies may change, but my connection with students never does.” (Government
school teacher, age 42)
This theme illustrates Herzberg’s motivators—achievement, recognition, and responsibility—as sources of
occupational well-being.
Interpretation:
Job appreciation functions as an internalized motivator that transforms routine stress into meaningful
engagement. The psychological payoff of teaching (seeing progress, moral contribution) acts as a buffer
against occupational fatigue.
Theme 3: Adaptive Coping and Collegial Support
Many teachers relied on peer networks, humor, and faith as coping mechanisms. Collegial relationships and
informal sharing were repeatedly cited as stress relievers.
“We laugh off the absurdity of some rules. If we don’t laugh, we’ll burn out.” (Private school teacher, age 37)
“Discussing our daily frustrations during lunch makes it easier to carry on.” (Government teacher, age 33)
This demonstrates how social support functions as a protective occupational resource, consistent with the Job
Demands–Resources (JD-R) model (Bakker & Demerouti, 2017).
Interpretation:
Adaptive coping reframes stress as a collective challenge rather than an individual weakness, thereby
sustaining mental equilibrium and organizational engagement.
Theme 4: Recognition Gap and Silent Pride
Teachers expressed a recurring sense of being underappreciated institutionally, yet they took pride in their
work. This “silent pride” was frequently described as self-derived appreciation.
“No one says thank you, but when my students greet me outside school, that’s my real recognition.”
(Government teacher, age 46)
“We are appreciated by children, not by systems.” (Private school teacher, age 34)
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Interpretation:
This theme underscores the emotional duality of teaching: dissatisfaction with formal recognition (hygiene
deficit) coexisting with deep intrinsic satisfaction (motivator strength). This balance defines occupational well-
being within constrained systems.
4.3 Integrated Interpretation of Quantitative and Qualitative Findings
The integration of both datasets reveals a consistent pattern:
Quantitative Finding Qualitative Reinforcement Theoretical Mapping
Age-related stress differences
(31–40 years most stressed)
Teachers in mid-career stages report burnout
due to multitasking and digital pressure
Hygiene factors
(workload, supervision)
Higher stress in private schools Narratives of job insecurity and managerial
pressure
Hygiene deficits
(organizational policy)
Inverse correlation between
stress and appreciation
Teachers derive meaning from intrinsic joy of
teaching
Motivators (achievement,
recognition)
Persistence of appreciation
despite stress
Silent pride and emotional reward sustain
engagement
Herzberg’s dual-factor
model validated
This triangulation confirms that occupational stress and appreciation coexist as interdependent constructs.
Herzberg’s theory finds empirical validation: motivators (intrinsic appreciation) offset the psychological costs
of hygiene deficiencies (policy surveillance and workload).
From an occupational-health perspective, this indicates that teachers maintain functional well-being not
through stress elimination but through psychological reinterpretation of stress as purposeful effort.
In effect, the findings advance a resilience-based model of teacher well-being, where the ratio of
appreciation to stress determines psychological sustainability.
Summary of Key Results
1. Quantitative evidence demonstrates significant differences in stress levels across age and school type,
with appreciation inversely correlated to stress.
2. Qualitative evidence reveals that meaning-making, collegial support, and intrinsic motivation serve as
adaptive coping mechanisms.
3. Integrated analysis confirms Herzberg’s dual-factor structure as a robust interpretive model for
occupational well-being.
4. The study reframes teacher stress not as an endpoint of strain but as a dynamic process of adaptation
and meaning reconstruction.
DISCUSSION
5.1 Interpreting the Findings through Herzberg’s Framework
The dual existence of moderate job stress and strong job appreciation among Indian school teachers reinforces
the central proposition of Herzberg’s Two-Factor Theory (Herzberg et al., 1959): occupational well-being
arises not from the absence of strain but from the presence of intrinsic motivators that infuse work with
meaning.
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Teachers’ high levels of appreciation, despite policy surveillance and administrative overload, illustrate
Herzberg’s motivator domain—achievement, recognition, and purpose. Conversely, hygiene factors—rigid
monitoring, limited autonomy, and workload fragmentation—correspond to the structural stressors observed in
this study.
The data reveal that teachers are not passive recipients of stress but active interpreters of it. By reconstructing
bureaucratic pressure as purposeful effort, they convert potential burnout into sustainable engagement. This
interpretation aligns with the positive occupational-health psychology view that well-being can coexist with
strain when individuals maintain psychological meaning (Bakker & Demerouti, 2017; Fredrickson, 2001).
5.2 Age, Experience, and Adaptive Resilience
Age emerged as a significant differentiator of stress perception. Teachers aged 31–40 years—the professional
“middle zone”—reported the highest stress, consistent with findings by Skaalvik and Skaalvik (2018). This
period often coincides with simultaneous career, family, and institutional responsibilities, intensifying
workload strain.
By contrast, teachers above 40 years exhibited adaptive calm. Their qualitative narratives suggest that
experience brings both procedural mastery and emotional detachment, permitting more balanced cognitive
appraisal of stressors. This pattern validates Lazarus and Folkman’s (1984) transactional model, where
coping efficiency increases with repeated exposure and reinterpretation of stress stimuli.
5.3 School-Type Variation: Institutional Context and Control
Private-school teachers experienced higher stress than government-school counterparts, echoing trends noted
globally in market-driven education systems (Kyriacou, 2019). The reason lies in differing organizational
hygiene environments. Private institutions emphasize performance, client satisfaction, and managerial
oversight—conditions that heighten psychological demand without necessarily enhancing reward.
In contrast, government-school teachers, while facing bureaucratic rigidity, benefit from greater job security
and collective bargaining, which serve as buffer resources in the JD-R model (Bakker & Demerouti,
2017).Sheokand’s (2017) earlier research on school administration and teacher satisfaction supports this
interpretation: hierarchical autonomy and stable policy structures promote equilibrium even in resource-limited
settings. The present findings extend that observation into the occupational-health domain by demonstrating
how policy design interacts with well-being outcomes.
5.4 Digital Governance and Policy Surveillance as Emerging Hygiene Stressors
One of the most striking qualitative insights concerns teachers’ fatigue with biometric attendance and
continuous digital reporting—an unintended consequence of India’s Digital India governance reforms.
While these initiatives enhanced transparency (Sheokand, 2017, Revolution in Governance through “Digital
India”), they also introduced a new dimension of technological micromanagement.
Teachers reported feeling “quantified” rather than trusted—a shift from professional accountability to
procedural compliance. This echoes Cooper and Quick’s (2017) concern that digital monitoring may displace
relational trust with algorithmic oversight, thereby eroding intrinsic motivation.
Within Herzberg’s schema, such reforms strengthen hygiene control but diminish motivational autonomy,
leading to control fatigue—a chronic psychological state characterized by high compliance but low emotional
energy.
5.5 The Protective Role of Intrinsic Appreciation
Despite systemic pressures, the correlation analysis and thematic evidence converge on a powerful insight:
appreciation functions as an internal health resource. Teachers derive emotional resilience from self-
perceived contribution, student progress, and moral fulfillment.
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This finding extends Sheokand’s (2017) notion of “silent pride” in teaching and resonates with Fernet et al.
(2012), who found that intrinsic motivation predicts reduced burnout even under adverse organizational
climates. Teachers’ ability to redefine stress as service exemplifies meaning-focused coping—a cognitive
strategy that reframes stress within a positive existential framework.
From an occupational-health standpoint, appreciation operates analogously to psychological immunity,
preventing stress from translating into dysfunction. The motivational meaning of work thus constitutes a non-
pharmacological intervention for professional well-being.
5.6 Toward a Resilience-Based Model of Occupational Well-Being
Synthesizing quantitative and qualitative evidence yields a resilience-based model (Figure 1):
Institutional Hygiene Stressors → Perceived Daily Stress → Motivational Reappraisal (Job
Appreciation) → Occupational Well-Being
This sequence underscores that stress is not a linear path to decline but a cyclical process moderated by
cognitive and emotional resources. When appreciation is high, stress energy is metabolized into engagement
rather than exhaustion.
This model refines Herzberg’s theory for modern occupational-health contexts by positioning motivation not
only as a satisfaction driver but as a resilience mechanism—bridging classical motivation theory with
contemporary health psychology.
5.7 Comparison with International Literature
The coexistence of stress and appreciation parallels findings from Western and Asian research. Hakanen et al.
(2006) reported similar duality among Finnish teachers, where intrinsic engagement neutralized work strain.
Likewise, in Chinese and South-East Asian samples, collectivist cultural orientation fostered meaning-based
coping (Chan & Hu, 2018).
What distinguishes the Indian context, as evidenced here, is the overlay of policy digitalization and
governance reform, themes documented in Sheokand’s (2017) series of studies on primary education and
digital classrooms. These contextual elements situate occupational well-being within the broader narrative of
India’s administrative modernization—making this study one of the first to connect digital governance with
psychosocial teacher health.
5.8 Practical and Theoretical Implications
For Occupational-Health Theory:
The study extends Herzberg’s Two-Factor Theory by demonstrating its relevance beyond satisfaction to
psychological resilience. Motivators serve as well-being regulators, not merely satisfaction enhancers.
Hygiene factors, when excessively technologized, risk converting efficiency into emotional strain.
For Policy and School Governance:
Policymakers should balance digital accountability with psychological autonomy. Teacher-well-being audits,
recognition frameworks, and participative management structures are recommended. Excessive data reporting
should be replaced by periodic reflective supervision sessions that validate teachers’ emotional labor.
For Organizational Practice:
School administrators should cultivate appreciation climates—public acknowledgment, peer recognition, and
reduced bureaucratic friction. Simple relational gestures—trust, gratitude, and flexibility—can function as
high-impact, low-cost well-being interventions.
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For Individual Teachers:
Structured coping programs—mindfulness, emotional regulation training, and peer-support groups—can
reinforce intrinsic appreciation and prevent chronic stress accumulation.
5.9 Limitations and Directions for Future Research
Although methodologically rigorous, the study’s cross-sectional design limits causal inference. Future research
could employ longitudinal or experimental designs to track the long-term evolution of stress-appreciation
dynamics. Physiological indicators (e.g., cortisol, heart-rate variability) could complement self-report data for
a comprehensive occupational-health profile.
Moreover, comparative studies across states or countries could test the generalizability of the resilience-based
model in diverse cultural and governance contexts.
5.10 Summary
The discussion affirms that teacher well-being is a product of psychological meaning, not merely workload
reduction. Occupational stress, when reframed through appreciation, becomes a manageable and even
constructive element of professional life.
Herzberg’s dual-factor theory, reinterpreted through occupational-health science, thus remains profoundly
relevant:
Hygiene factors determine the level of discomfort;
Motivators determine the capacity for resilience;
Their interaction defines the real quality of working life.
Ultimately, teachers’ ability to transform structural strain into purposeful effort represents not only professional
strength but also a vital form of psychological governance—a domain where India’s educational
transformation must now invest.
CONCLUSION
This study examined the intricate relationship between quotidian job stress and occupational well-being among
Indian school teachers through the interpretive lens of Herzberg’s Two-Factor Theory. Using a sequential
explanatory mixed-method design, the findings reveal that daily occupational stress and job appreciation
coexist not as contradictions but as complementary forces in professional adaptation.
Quantitatively, stress levels varied significantly by age and school type, with teachers in the 31–40 age group
and those in private institutions showing higher strain. Yet, qualitative insights demonstrated that most teachers
sustain emotional equilibrium through intrinsic appreciation, moral purpose, and social connectedness.
These results affirm Herzberg’s proposition that satisfaction and dissatisfaction arise from distinct
psychological systems. Occupational health in teaching, therefore, cannot be achieved by eliminating all
stressors but by amplifying motivators that restore psychological meaning. Teachers who experience
recognition, autonomy, and moral pride transform stress into energy for engagement — a process central to
resilience-based well-being.
In broader occupational-health terms, this study reframes stress not merely as a pathogenic condition but as a
manageable psychosocial variable — one that can be reinterpreted through appreciation and purpose. This
reconceptualization has implications beyond education, suggesting a model of psychological sustainability
applicable to other professions exposed to structural demands and emotional labor.
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7. Practical Implications
The study’s insights have direct relevance for policy makers, educational administrators, and
occupational-health practitioners seeking to foster sustainable teacher well-being.
7.1 Policy-Level Implications
Balance Accountability with Autonomy: Digital governance mechanisms like biometric attendance should
be redesigned to include feedback loops that acknowledge teachers’ qualitative contributions, not just
quantitative presence.
Institutionalize Teacher Well-Being Frameworks: Ministries and state education boards should introduce
Teacher Occupational Health Indices (TOHI) that evaluate schools not only on academic performance but also
on staff well-being metrics.
Policy Humanization: The Digital India framework, as Sheokand (2017) highlighted, must integrate
empathy-driven design — reducing redundant reporting, encouraging reflective pedagogy, and acknowledging
emotional labor.
7.2 Institutional Implications
Recognition Culture: School leaders should institutionalize recognition rituals — monthly appreciation
circles, peer acknowledgments, and student-led gratitude initiatives — to reinforce motivators.
Well-Being Audits: Regular occupational-health audits should track teacher stress, appreciation, and work-life
balance. These audits must feed into actionable leadership interventions.
Professional Autonomy: Empower teachers to design lesson plans and contribute to policy discussions.
Autonomy enhances intrinsic motivation and aligns organizational goals with psychological health.
7.3 Occupational Health Practice
Preventive Mental Health Programs: Integrate short mindfulness sessions, reflective journaling, and
emotional resilience workshops into teacher training.
Peer Support Networks: Establish structured mentoring systems where experienced teachers guide younger
ones through stress adaptation.
Counselling Access: Ensure confidential access to professional counsellors within district education
departments.
7.4 Individual Strategies
Teachers can cultivate personal well-being through daily micro-practices:
Setting realistic boundaries around after-hours work.
Reframing stress through gratitude reflection (focusing on student progress, not policy pressure).
Engaging in physical activity and collective recreation to reduce chronic fatigue.
8. Limitations and Future Research Directions
While this study provides robust mixed-method insights, several limitations warrant acknowledgment.
Cross-Sectional Design: The study captures stress and appreciation at a single time point. Future longitudinal
studies should track fluctuations in occupational well-being across academic years and policy cycles.
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Self-Report Bias: Data rely on subjective perception; inclusion of objective health markers (e.g., cortisol
levels, sleep quality) could enhance validity.
Regional Representation: Although participants were drawn from diverse schools, expansion to multiple
states would allow stronger generalizability across India’s varied educational ecosystems.
Digitalization Variables: Further exploration of digital surveillance, workload tracking, and algorithmic
management should be conducted using occupational ergonomics frameworks.
Future research could also integrate physiological and psychometric data within a unified occupational-
health model to quantify resilience thresholds. Comparative studies across developing and developed nations
could test whether the stress–appreciation duality holds cross-culturally.
From a theoretical standpoint, the proposed Resilience-Based Model of Occupational Well-Being (developed
in this study) should be empirically tested across professions—linking Herzberg’s motivators to health-
protective outcomes. Such validation could lead to a globally applicable framework for understanding
psychological sustainability at work.
9. Closing Perspective
This inquiry repositions the Indian teacher as not merely an agent of pedagogy but a psychological frontline
worker in the nation’s social development. In a time when educational governance increasingly depends on
data, teachers remain the human core of the system — translating policy into experience, metrics into meaning,
and effort into collective progress.
Ultimately, the study asserts that well-being in teaching is not the absence of stress but the presence of
purpose. The transformation of daily strain into sustained motivation is not incidental; it is the essence of
professional maturity and the cornerstone of a healthy educational system.
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