affection. While these forms extend connection across distance, they risk diluting traditional markers of
intimacy, such as physical presence, shared rituals, and embodied affection. Giddens ’(1992) concept of “pure
relationships”—ties sustained only as long as they provide satisfaction—finds new relevance in online
contexts, where relationships are easily initiated and terminated with a click. This fluidity reflects cultural
shifts in the valuation of commitment and permanence in interpersonal ties.
Beyond sociocultural shifts, psychological implications of digital intimacy are increasingly evident. Przybylski
and Weinstein (2013) identify the “fear of missing out” (FOMO) as a driver of compulsive digital engagement,
often linked to anxiety and reduced life satisfaction. Similarly, research by Andreassen et al. (2017) associates
problematic social media use with addictive behaviors, which disrupt emotional well-being. Digital intimacy
can also foster dependency. Studies suggest that over-reliance on online validation (through likes, shares, and
comments) contributes to fragile self-esteem, particularly among adolescents and young adults (Valkenburg et
al., 2021). These dynamics underscore the fragility of digital-based connections and their limited capacity to
sustain secure psychological attachment.
Comparative studies consistently highlight qualitative differences between digital and physical interactions.
Reis et al. (2018) demonstrate that face-to-face communication fosters stronger empathy, nonverbal resonance,
and shared emotional regulation—features often absent in digital encounters. Nonverbal cues such as tone, eye
contact, and physical gestures provide relational richness that digital media cannot fully replicate (Walther,
2011). Moreover, research on digital learning communities (Hrastinski, 2009) suggests that while online
forums enable collaboration, they often lack the immediacy and bonding present in physical classrooms. Such
findings reinforce the view that while digital platforms broaden access, they cannot substitute the embodied
experience of physical intimacy.
Despite concerns, some scholars emphasize the empowering aspects of digital connections. Wellman and
Rainie (2012) argue that online platforms foster “networked individualism,” enabling individuals to maintain
diverse weak ties across multiple contexts. For marginalized groups, digital connectivity provides inclusive
spaces that might not be available offline (Graham, 2014). This perspective tempers the narrative of digital
disconnection by underscoring contexts where virtual intimacy strengthens, rather than undermines, social
belonging. The paradox, then, lies not in the absence of intimacy, but in its reconfiguration—where inclusivity
may expand even as depth contracts.
These studies reveal a paradoxical dynamic: digital platforms simultaneously connect and fragment, empower
and isolate, expand networks while weakening bonds. The paradox is most visible in contexts where
individuals rely heavily on digital platforms for emotional support, often at the cost of embodied, enduring,
and empathic ties. This literature underscores the urgency of interrogating how virtual connections evolve into
social disconnections, especially among youth and urban populations. By situating these findings within
broader theories of communication, attachment, and social presence, the current study aims to deepen
understanding of this paradox and propose pathways toward more balanced and authentic connectedness.
METHODOLOGY
This study adopted a mixed-methods design, integrating both qualitative and quantitative approaches in order
to capture the complexity of the paradox of digital intimacy. A mixed design was particularly appropriate
because digital connectivity was examined both in measurable terms, such as time spent on platforms or the
number of online contacts and in experiential terms, including feelings of loneliness and perceptions of
intimacy. The quantitative strand involved the administration of surveys to assess levels of digital engagement,
loneliness, empathy, and perceived social support. The qualitative strand included semi-structured interviews,
focus group discussions, and participant observation to provide deeper insight into lived experiences, personal
meanings, and coping strategies related to digital intimacy. Findings from both strands were integrated during
interpretation so as to generate a holistic understanding of how virtual connections relate to social
disconnections.
The study focused on urban youth (13–24 years) and young adults (25–40 years) living in Kenya. For the
quantitative component, a sample of 300 participants were targeted, comprising 150 youth and 150 young
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