the line into exploiting cognitive biases purely for profit, especially targeting vulnerable groups, is where ethics
fail (Loewenstein, Brennan, & Volpp, 2007).
Finally, it’s not just philosophy many companies and regulators insist on guidelines to ensure decoy strategies
don’t backfire. Monitoring customer feedback, ensuring options have genuine value, and complying with
consumer protection laws help sustain trust and ethical standards in the long run (Haws & Bearden, 2006).
Alternative Approaches to Enhance Choice
Marketers’ intent on maintaining both business performance and consumer trust may choose complementary
approaches such as “nudge” strategies or value-based tiering. Nudge tactics gently steer choices (for example,
by highlighting bestsellers or most- reviewed products) without obscuring other options. Value-based tiering can
help customers evaluate products by highlighting concrete benefits per price point rather than using a decoy to
anchor one as superior. Some brands experiment with consumer education providing decision guides, product
demos, or trial offers, letting shoppers experience and compare options directly. Such practices help people make
choices aligned with their genuine needs, not just with the marketer’s profit motive. Ultimately, the most
sustainable approach for FMCG brands is one that recognizes both the sophistication of modern consumers and
the ethical expectations of the contemporary market. Balancing effectiveness and ethics ensure not just strong
commercial outcomes, but also resilient consumer relationships built on trust, transparency, and respect.
Future Research Directions
While the decoy effect is well-documented in FMCG and other sectors, significant gaps remain in our
understanding. Recent systematic reviews and meta-analyses call for More longitudinal studies that track long-
term impacts on consumer satisfaction, trust, and brand loyalty, especially regarding repeated exposure to decoy
tactics. Cross-cultural research to determine whether decoy effectiveness and ethical perceptions differ across
markets. Experimental work examining the decoy effects boundaries, including product types, choice set
complexity, and contexts where the strategy might backfire or lead to regulatory scrutiny. Deeper investigation
into how vulnerable populations recognize, respond to, or can be protected from potentially manipulative use of
decoy strategies, particularly in food and health-related FMCG settings. Ethicists and industry leaders also call
for collaborative efforts between academics, policymakers, and businesses to develop universal guidelines,
incorporating both behavioral insights and consumer protection imperatives.
CONCLUSION
The decoy effect is a potent tool within FMCG marketing, driving sales and shaping consumer preference
through subtle comparison and choice architecture. Yet the same psychological levers that power its effectiveness
create ethical challenges around manipulation, transparency, and trust. As the marketplace becomes more
regulated and consumers more discerning, it’s vital that marketers adopt transparent, customer- focused practices
aligned with both legal standards and ethical principles. Ongoing research, regulatory vigilance, and a
commitment to genuine consumer benefit will ensure the responsible use of the decoy effect enhancing not only
commercial outcomes but also consumer welfare and long-term brand strength.
Ethical Considerations and Conflict of Interest: On the behalf of both the authors, the corresponding author
states that there is no conflict of interest.
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2. Chen, M., Liu, P., & Wu, L. (2022). Consumers' decoy effect when purchasing pork with traceability
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