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Impact of Urban Density on Water Resources Management in
Informal Communities of Kabong District, Jos North Local
Government Area
Alice Bernard Benshak., Veronica Yilret Nanle
Department of Urban and Regional Planning, Plateau State Polytechnic, Barkin Ladi, Jos, Nigeria
DOI: https://doi.org/10.51244/IJRSI.2025.120800097
Received: 24 Aug 2025; Accepted: 29 Aug 2025; Published: 09 September 2025
ABSTRACT
Equitable access to safe and reliable water is a major concern in informal settlements, where high population
density, limited infrastructure, and weak governance intensify water insecurity. This study examines the water
management strategies employed by residents and the local authority in Kabong, focusing on their
effectiveness in the context of dense population and informal settlement dynamics. A mixed-method approach
was adopted for this study, with a cross-sectional survey conducted among 262 respondents. The selection of
respondents was based on the Respondent-Driven Sampling technique due to the absence of official data on
population, household listing, and the hidden nature of informal water vendors in Kabong, while purposive
sampling was used to select 6 Key Informants for the interview. Results revealed that high population density,
inadequate water infrastructure, power outages, poor management, limited income, and seasonal rainfall
variability, among other factors, hamper resilient water resource management mechanisms that address both
household and livelihood water needs in Kabong. The water infrastructure is dominated by boreholes (49.6%)
and shallow hand-dug wells (17.9%); however, 77.4% of respondents indicated that the existing infrastructure
was inadequate for community needs, with non-functional boreholes (43.1%), broken pipes (18.7%), and a
combination of other issues (24.8%) being the most reported problems. Findings also showed that the
management and maintenance of water infrastructure are fragmented, mainly handled by private entities
(40.1%) or individual residents (25.2%), with only a few communities receiving minimal government support.
Common coping strategies used by residents include reducing water use (35.9%), storing water (29.0%), and a
combination of various methods (25.2%), though only 58.4% perceive these measures as effective. The study
recommended integrated community-driven approaches supported by government interventions to improve
water accessibility, reliability, and sustainable management in Kabong.
Keywords: Density, infrastructure, equitable, management, unsafe
INTRODUCTION
Urbanisation is increasingly influencing how water is produced, distributed, and consumed globally,
particularly in rapidly growing cities of low and middle-income countries (UN-Water, 2023). As the urban
population continues to grow, the pressure on water resources becomes critical, especially in informal
settlements (Dijkstra, de Groot, & van der Meer, 2021) This situation is further intensified by the lack of
formal infrastructure and governance frameworks, making it challenging to deliver reliable and safe water
services to residents in such communities (Reddy & Sharma, 2023). For example, densely populated informal
settlements with inadequate or absent piped water networks and sewage systems can lead to over-reliance on
unsafe water sources, increasing the risk of waterborne diseases and other health-related risks (Patel & Smith,
2022). Moreover, the limited space in high-density areas prevents the implementation of traditional water
management infrastructure, such as large-scale water treatment facilities, further complicating efforts to
provide adequate water services (Lee & Kim, 2022).
The fast-growing nature and the absence of formal planning in informal settlements lead to overstraining the
water supply systems, which are unable to meet the increasing demands, making it difficult to provide reliable
and safe water (Dijkstra et al., 2021; Patel & Smith, 2022). Furthermore, the informal nature of the settlements
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leads to their exclusion from official urban planning and development initiatives, leaving them without the
necessary infrastructure to support effective water management, including piped water networks, sewage
systems, and stormwater drainage (Abah & Egwu, 2019). Similarly, water contamination is caused by high
urban density resulting from poor sanitation and inadequate waste disposal systems, which often lead to the
contamination of local water sources (Smit, Smith, & McLean, 2020).
Additionally, in Kabong and neighbouring informal districts, the topography and local geomorphology
(granitic outcrops, shallow regolith) further restrict reliable groundwater abstraction and increase drilling costs,
with urban density compounding the already difficult hydrogeological setting, resulting in water scarcity and
poor sanitation (Ocheri, Onugba, & Atoma, 2014). Place-based research in Jos metropolis highlights the lived
consequences, including long queuing times, high unit costs from vendors, spatial inequities tied to terrain and
location, which push households toward expensive or unsafe options (Nanle, Benshak, & Mailumo, 2023;
Bello & Oyebanji, 2020).
Despite policy emphasis on urban resilience, clean water, and sanitation (SDG 6), significant evidence gaps
remain on how urban density, informal dynamics, in addition to the topography, alter the technical, economic
and institutional pathways through which informal communities secure water (Nwachukwu, Anugwo, &
Amadi, 2020). This study, therefore, investigates how urban density shapes water resource management,
supply reliability, source status, the cost burden on households, and the institutional responses available or
missing at the community and municipal levels.
LITERATURE REVIEW
As cities continue to expand due to population growth and rural-urban migration, pressure on water systems
increases, especially in informal settlements where infrastructure is often inadequate. The high concentration
of residential, commercial, administrative, and industrial activities also amplifies the demand for water in
urban areas because densely populated areas frequently experience higher water withdrawal rates, which can
strain available resources (World Resources Institute, 2020). For example, in urban areas like Lagos and
Nairobi, the water demand has outpaced supply, leading to severe water shortages and over-reliance on unsafe
sources (WHO & UNICEF, 2021; Adeniyi, Ogunwumi, & Alabi, 2021).
The distribution of water is increasingly becoming complex in high-density areas because the water
infrastructure often fails to keep up with rapid urbanisation, resulting in unequal access to water resources
(Ademiluyi & Odugbesan, 2020). Informal communities face the greatest challenges due to the lack of
investment in water infrastructure, causing residents to resort to alternative sources, such as water vendors,
which are not only expensive and unreliable but also unsafe. For instance, a study by Da Silva, Lucas, &
Thompson (2019) on informal settlements in Nairobi, Kenya, revealed that high population density coupled
with inadequate infrastructure led to severe water shortages and increased reliance on unsafe water sources.
More findings have been reported in other densely populated informal settlements across Africa and Asia
facing water scarcity and poor water quality (Satterthwaite, Archer, Colenbrander, Dodman, Hardoy, et al.,
2020; Smit, Smit, & McLean, 2020).
Informal settlements are repeatedly excluded from official urban planning and development programs. This
exclusion from formal governance structures leaves residents to manage water and other resources on their
own, resulting in inadequate water supply systems, sewage networks, etc. Similarly, these settlements are
characterised by unregulated development and a lack of proper sanitation facilities, often leading to the
contamination of surface and groundwater resources (Ezeh, Oyebode, Satterthwaite, Chen, Ndugwa, et al.,
2022).
The situation in Kabong and most parts of Jos is similar to other informal settlements the world over. Studies
by Audu, Wazis, & Suleiman (2020) have shown that water infrastructure development lags behind the
expansion of informal settlements in Jos, leading to significant disparities in access to safe and reliable water.
The Plateau State Water Board (PSWB), responsible for the state's water supply, has, however, struggled in
keeping up with the growing demand for water in these high-density, rocky areas, particularly due to limited
financial resources and outdated infrastructure (Gyang & Akpan, 2019).
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Furthermore, factors such as poverty, education, and access to resources play a big role in water resources
management. Residents often lack the financial means to invest in private water solutions or proper sanitation
facilities, making them dependent on unsafe and unreliable water sources (Ezeh et al., 2020). Additionally, low
levels of education and awareness about safe water practices and hygiene contribute to the spread of
waterborne diseases (Nkuna, Madonsela, & Nzimande, 2019).
The hilly terrain and rocky landscape of Kabong limit groundwater recharge, making it difficult to access
enough water through wells and boreholes (Nwachukwu et al., 2020; Agada & Ijeoma, 2021). Furthermore,
seasonal variations such as the dry season intensify water scarcity, and the rainy season often leads to flooding,
resulting in the contamination of water sources and damaging the limited infrastructure in most cases
(Ochonma & Oghenero, 2021). Therefore, addressing the challenges of water resources management in
informal settlements requires a multi-faceted approach that includes enhancing governance, improving
infrastructure, and raising awareness about safe water practices.
The Hydrosocial Cycle Framework
This theory conceptualises water not simply as a biophysical resource but also as a socionatural construct
shaped by the interactions of ecological systems, infrastructure, governance, and social practices (Linton &
Budds, 2014). Access to safe and adequate water is produced through a complex interplay of population
density, institutional arrangements, market actors, and everyday coping strategies of households in the context
of informal communities (Popartan, 2023; Rodríguez, 2024).
The hydrosocial framework is particularly relevant to Kabong because it provides a means for addressing the
objectives of this study, where rapid urban density and informal settlement dynamics intensify the strain on
water infrastructure. It identifies and assesses water sources within physical and social domains, recognising
that boreholes, wells, and vendor systems are embedded in power relations and informal governance
arrangements. This theory also links the safety and adequacy of water to institutional maintenance and
household management practices, acknowledging that contamination and unreliability often reflect governance
gaps rather than natural scarcity (Keough, 2021). Furthermore, it highlights how population density, coping
mechanisms, and fragmented governance reshape water infrastructure and inequitable access, thereby
informing proposed interventions that integrate technical innovation with community-driven governance
(Ricart, 2023).
Thus, this framework enables this study to go beyond a technical evaluation of water infrastructure to
interrogate the socio-political processes that connect water access, safety, and equity in water management
within Kabong.
Research Aim And Objectives
This study aims to investigate the impact of urban density on water resources management in Kabong, an
informal settlement in Jos North LGA, with the following objectives;
1. To identify and assess the primary sources of water in Kabong.
2. To determine the safety and adequacy of the water sources.
3. To examine the effects of high population density on water infrastructure in the study area.
4. To evaluate the strategies employed by residents and local authorities in managing water infrastructure
and their effectiveness.
5. To propose interventions that could improve water resources management in informal settlements.
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METHODOLOGY
Research Design
Kabong is an unplanned settlement situated within Jos North Local Government Area of Plateau State,
predominantly inhabited by low-income earners with a diverse demographic profile (Audu et al., 2020).
Informal settlement patterns characterise Kabong and are undergoing rapid population growth, like many
urban areas in Nigeria (Gyang & Akpan, 2019). The settlement is also known for its rocky terrain and high
population density, which contribute to various urban challenges, including inadequate housing, poor
sanitation, and limited access to basic services.
This research integrates both quantitative and qualitative methods (Creswell & Plano, 2018). However, due to
the absence of an official household listing and the hidden nature of informal water vendors in Kabong,
probability-based sampling methods were not feasible. Hence, the Respondent-Driven Sampling (RDS)
approach was adopted to select 262 households for the survey. The RDS enables access to hidden populations
through peer recruitment, allowing a more systematic chain-referral process than simple snowball sampling.
The method has also been widely applied in urban informal settlements where hidden groups lack census
records (Johnston, Hakim, Dittrich, Burnett, Kim, & White, 2021).
Sampling Technique
The purposive random sampling was employed to select three (3) communities/nodal points within Kabong
(consisting of Kabong Central, Angwan Mata, and Angwan Chaweh) based on criteria such as population
density, water scarcity issues, and informal settlement dynamics, while households were randomly selected
within each stratum to ensure a fair representation and minimise sampling bias (Kumar, 2019). A total of 262
structured questionnaires were randomly administered, and semi-structured questionnaires were used for the
six Key Informant Interviews (6 KIIs), consisting of community leaders, water vendors, and officials from the
local Plateau State Water Board. The discussions were audio-recorded, transcribed and analysed. The
descriptive statistical analysis, such as frequencies and percentages, was used to summarise data using SPSS
20, and transcripts from interviews were analysed using NVivo 16.
RESULTS
The demographic profile of respondents in Kabong consists of predominantly young and active population,
aged between 3039 years (29.8%), followed closely by 2029 years (26.3%), which suggests a high demand
for water resources, as younger and middle-aged adults are typically engaged in activities that require regular
use of water. Additionally, the gender distribution of respondents reveals a slightly higher proportion of
females (57.3%) compared to males (42.7%), which has implications for water management, as women are
often the primary managers of household water in informal settlements, as shown in Fig. 1(i & ii).
Figure 1(I & ii). Age and Sex Distribution
Source: Authors Research Findings, 2025
Table 1. Marital Status
Marital Status
Frequency
Percentage
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Single
84
32.1
Married
161
61.5
Divorced
7
2.7
Widowed
9
3.4
Others
1
4
Total
262
100.0
Source: Authors Research Findings, 2025
Similarly, the majority of respondents are married (61.5%), which can intensify water demand due to larger
household sizes (Table 1), while the occupational status indicates that 39.3% of the residents are traders,
followed by civil servants (18.7%) and artisans (18.3%), indicating a mixed economic base with both formal
and informal employment. Consequently, the income levels reflect economic vulnerability, with 84.7% of
respondents earning less than ₦50,000 per month. This limited income base may restrict household capacity to
invest in water storage, purification, or alternative supply systems, making affordable, community-managed
solutions crucial (Fig. 2i and ii). The high population density, economic diversity, and limited income further
stress the need for equitable, resilient, and gender-sensitive water resource management strategies in Kabong.
Figure 2 (I & ii). Occupation and Monthly Income
Source: Authors Research Findings, 2025
Additionally, responses from the interviews indicated that residents highly depend on multiple sources for
water supply in the area, with more than half of respondents (55.3%) relying on a combination of boreholes,
wells, public taps, stream, and water vendors to meet daily needs, see Fig. 3. While this diversification reflects
community adaptability, it also points to inadequacies in any single water source. Although results from the
KIIs revealed that boreholes are the most common standalone infrastructure, frequent power outages,
occasional borehole failures (43.1%), and frequent infrastructure failures (78.5%) show significant
maintenance and reliability problems (Table 2).
Safe and adequate water supply is a matter of concern, with only 11.5% of respondents rating their main
source as very reliable/adequate,” and 64.9% have observed contaminations in the commonly unpleasant
taste, smell, colouration, or a combination of more than one factor, as shown in Figs. 3, 4 and Tables 2 & 3.
Despite these risks, 55% of the households do not treat water before consumption, and 39.7% report
experiencing health challenges such as typhoid, cholera, and diarrhoea. Quality perceptions skew towards the
moderate range, with 42.7% rating water as “good” and 18.7% describing it as “poor.”
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Figure 3: Water Sources
Source: Authors Research Findings, 202.
Table 2. Reliability/Adequacy of Water Sources
Reliability/Adequacy
Percent
Very reliable/adequate
11.5
Moderately reliable/adequate
43.9
Rarely reliable/adequate
21
Reliable but not adequate
13
Adequate but not reliable
1.1
Not reliable/not adequate
9.5
Total
100
Source: Authors Research Findings, 2025
Figure 4(i & ii). Type of Water Contamination and Methods of Treatment:
Source: Authors Research Findings, 2025
Table 3. Water Quality Health Risks
Health-Risks
Frequency
Percent
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Typhoid
100
38.2
Cholera/Diarrhoea
4
1.5
All
47
17.9
None
111
42.4
Total
262
100
Source: Authors Research Findings, 2025
High population density, reflected in large household sizes (39.3%) with 79 members and 18.3% with 10 or
more, see Table 4, exacerbates pressure on the already strained infrastructure, resulting in the high cost of
water ranging from N60 N100 per 20 liters jerrican depending on the distance from the water source,
demand and season of the year. Most residents adopt strategies like reduced consumption (35.9%), storage
(29%), and water reuse (4.2%) to cope with water scarcity. However, these strategies are only moderately
effective, with just 23.3% describing them as “very effective.”
Table 4. Household Size
Household Size
Frequency
Percent
1-3
55
21
4-6
56
21.4
7-9
103
39.3
10 and above
48
18.3
Total
262
100
Source: Authors Research Findings, 2025
Boreholes are the predominant water infrastructure in Kabong (49.6%), followed by shallow hand-dug wells
(17.9%) and mixed systems (27.9%), Table 4 & 5. However, 77.4% of respondents reported that the existing
infrastructure is highly inadequate for a community with such a high population.
Table 5. Water Infrastructures
Adequacy
Frequency
Percent
Yes
59
22.5
No
202
77.1
Total
261
99.6
Missing
1
.4
Total
262
100.0
Source: Authors Research Findings, 2025
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Infrastructure failure is a significant challenge, and its management is largely undertaken by private entities
(40.1%) and individual residents (25.2%), with government involvement reported by only 11.1% of
respondents. The physical condition of the infrastructure is rated as poor (22.9%) or abysmal (25.2%), as
shown in Tables 6 &7.
Table 6. Infrastructure Failure/Damage
Type of Breakdown
Frequency
Percent
Broken pipes
49
18.7
Rusted and blocked pipes
27
10.3
Non-functional boreholes
113
43.1
A combination of the above
65
24.8
None
8
3.1
Total
262
100.0
Source: Authors Research Findings, 2025
Table 7. State of Water Infrastructure
State of Infrastructure
Frequency
Percent
Very Good
14
5.3
Good
60
22.9
Fair
62
23.7
Poor
60
22.9
Very poor
66
25.2
Total
262
100.0
Source: Authors Research Findings, 2025
Respondents suggested that the government construct more water sources (45.4%) by drilling additional solar-
powered boreholes (34.0%) due to the unstable power supply in the area, to improve access to safe water.
Overall, while local strategies exist, the high rates of infrastructure inadequacy and failure indicate a pressing
need for coordinated investment, improved maintenance, and stronger government involvement to ensure
sustainable water access.
Table 8. Managers of Water Infrastructures
Owners/Managers
Frequency
Percent
Government
29
11.1
Private
105
40.1
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Individual residents
66
25.2
CBOs
45
17.2
Combination
17
6.5
Total
262
100.0
Source: Authors Research Findings, 2025
Figure 5. Improvement of Water Access:
Source: Authors Research Findings, 2025
CONCLUSION
Kabong residents employ various adaptive measures, including water storage and reduced consumption, to
manage water scarcity, although perceived as inefficient in addressing the challenges in water provision.
However, inadequate water infrastructure, unstable power supply, and persistent infrastructure failures
significantly heighten the vulnerability of the community’s water supply system, leading to unequal access.
These local findings align with broader patterns in Nigerian informal settlements, where residents bear
disproportionate responsibilities for securing water amid institutional neglect (Nchor & Ukam, 2024; IWSA,
2023).
RECOMMENDATIONS
1. Engage the Plateau State Water Board and local governments in rehabilitating and expanding water
infrastructure in Kabong to shift from reliance on private/resident-led management to institutional
support.
2. Prioritise repair and maintenance of non-functional boreholes and replacement of broken or rusted
pipelines to ensure a consistent supply.
3. Promote collaborative management between government agencies, private operators, and community-
based organisations to ensure sustainability and equitable access.
4. Address electricity shortages affecting borehole pumping to enhance water supply reliability.
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