INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1432
www.rsisinternational.org
Benefits of Employee Wellness Programmes from a Mining
Perspective: Views from a Mining Company in Zvishavane
Mapuranga Danemore
(RN, BSc (Hon) HIV/AIDS Mgt, BSc (Sp Hons) Monitoring and Evaluation, MSc in Development
Studies, MSc in Monitoring & Evaluation), MOHCC-Ingutsheni Central Hospital, Zimbabwe
DOI: https://doi.org/10.51244/IJRSI.2025.120800126
Received: 07 Aug 2025; Accepted: 20 Aug 2025; Published: 13 September 2025
ABSTRACT
The paper explored benefits of EWPs among mine employees. The study was grounded on qualitative
methodology and adopt a semi structured interviews, as data soliciting technique. The researcher used semi-
structured interview guide. Purposive, simple random and convenience sampling was used in the study. The
findings indicated that the mining employees are of middle aged group who are productive and males are than
females. Managers poorly participated in the study which could mirror their participation in the EWPs.
Participants who had more years with the mine participated more. The overall objective of EWPs is healthy
and productive workforce. EWPs were found to be are part of a mining company’s organisational strategy.
EWPs is housed under Medical Services Department. Work performance and productivity were found to be the
overall benefits of EWPs through healthy employees and reduce time loss due to injury or sickness. The
findings showed increased awareness on unhealthy practices such as excessive drinking alcohol, smoking and
lack of regular exercises among mine employees. health outcomes such as weight loss to EWPs were found to
be the driven force behind EWPs. incentives were seen as a motivator to attract employees to EWPs.
Key words: Employee Wellness Programme, Employee Benefits, Employee Health and Wellness.
INTRODUCTION
The World Health Organisation (WHO) defines wellness as the ideal condition of wellbeing both physically
such as (healthy body and mentally) such as (healthy mind) (Radler, Marcus, Griehs & Touger-Decker, 2014).
The World Health Organisation fact sheet statistics indicate that in 2016, over 1.9 billion people who are older
than 18 years of age were overweight and 650 million where obese worldwide
(http://www.who.int/mediacentre/factsheets/fs311/en/). The World Health Report (2002) highlights that, “over
one billion adults are overweight and at least 300 million are clinically obese in poor countries and about half a
million people in North America and Western Europe die from obesity related diseases every year. This
implies that the number of overweight and obese people worldwide has increased. Wellness is described as “a
holistic integration of physical, mental and spiritual wellbeing, fuelling the body, engaging the mind and
nurturing the spirit (Stoewen, 2017, p.1). Organisations worldwide invest a great deal of resources such as
time and money into the design and implementation of workplace wellness programmes. In addition, Altwaijri
et al., (2019) defined wellness as a holistic, precautionary lifestyle chosen by individuals to take care of their
health and minimise the chances of developing an illness, as well as to enhance the quality of life. Wellness in
the mining sector is very important to all stakeholders such as employees, dependents and the community as it
helps in providing healthy workforce for increased performance and productivity. This study sought to
understand the benefits of employee wellness programme at mining company in Zvishavane, Zimbabwe.
BACKGROUND OF THE STUDY
The Future of Wellness at work report produced in 2016 by the Global Wellness Institute indicated that around
3.2 billion employees across the globe are in poor health and not well (GWI, 2016). Wellness programs are
becoming more prevalent in society as healthcare providers try to lower costs of chronic diseases, employers
strive for a healthy workforce, and individuals become motivated to take control of their own health through
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1433
www.rsisinternational.org
technological advances that quantify wellness. Every employer wants healthy and happy employees.
Organisations require employees who are both mentally and physically balanced in terms of their health status
to perform and survive the constant changes taking place in the 21st-century world of work (Ferreira, 2012).
The concept of wellness was developed post-World War II after employers realised that unhealthy and poor
working conditions harmed employee's well-being and their performance (Kunte, 2016). Employee wellness
programmes were first formed from fitness programme for senior managers and later progressed after World
War II to offering types of assistance for all employees (Sparling, 2010; Khoury, 2014). By the 1970s, many
employers focused on developing worksite health programmes (Khoury, 2014). From the start, wellness
focused on physical activities, promoting healthy behaviours and weight management, but now wellness
focuses on many initiatives within the wellness scope (Otenyo & Smith, 2017). Of late, wellness initiatives
include financial wellness technology such as Finwelltech, which provides financial education to employees in
countries such as South Africa (Moran, 2019).
Mayol et al. (2017) defined wellness as a holistic and self-driven process comprising of multi-dimensions of
well-being. Furthermore, Baldwin et al., (2017) has been described wellness as a multidimensional
phenomenon. Wellness is more than being free from illness, it involves a dynamic process of change and
growth and a good or satisfactory condition of existence - a state characterised by health, happiness, prosperity
and welfare (www.globalwellnessday.com).
According to Joubert, Grobler, and van Niekerk (2014), employee wellness is significantly impacted by how
the environment and their capacities influence individuals. Employee wellness is "life satisfaction" (Bumhira
et al., 2017, p. 223). Employee wellness reflects the degree to which an employee authentically, experiences
connection with others and the world, and finds meaning in life and work (Johri and Misra, 2014). One
particular concept which is very important to employee wellness is life satisfaction among workers. The main
realms that have the greatest impact on life satisfaction of an employee are their job, daily activities, social
contacts and family, health and income (Abolghasemi and Varaniyab, 2010). Job-related matters intrude into
their non-work lives (Dockery, 2003; Sonnentag et al., 2013) as in most cases, employees do not leave all their
workplace issues and work experiences at work.
Employee Wellness Programmes (EWP) has been defined as management-initiated wellness interventions to
help employees cope with wellness challenges and improve their wellness to deliver on key performance areas
(Schneck, 2016).In addition to that, Halloran (2017) describes EWP as employer-focused programmes
intending to teach and train employees on correct healthy behaviours, nutritional choices, wellness coping
mechanisms, and organisational policies to enhance employee wellness and performance in the organisation.
Furthermore, employee wellness depends on organisational factors and individual capacity to respond to
workplace situations. EWP is the responsibility of both the employee and the employer as they strive to
achieve employee wellness and performance in the workplace (Schneck (2016) and Halloran (2017). In South
Africa, EWPs began as safety initiatives in the mining industry and later the programme was revised to include
the promotion of health, wellness, and productivity (Conradie et al. (2016).
Huang et al. (2016) indicates that EWP’s consist of limited screening intervention and prevention-focused
programmes. They focus on providing services related to physical activities and weight management, health
risk assessments, and disease prevention approaches (Huang et al., 2016; McGrady et al., 2012). Griggs (2017)
further articulated the approaches such as nutrition education, smoking cessation programmes, and stress
management talks. The elements of wellness programmes vary from company to company and by
geographical location (Ngeno & Sma, 2014, 34). Sieberhagen, Pienaar and Els (2011) outline that; EWPs are
intervention strategies that the employer establishes to promote and inspire the wellbeing of employees in the
work environment.
Problem Statement
According to Hoque and Dawad (2016), employee health is a priority in this competitive environment, both at
a local as well as an international level. Organisations are still facing employee wellness related issues
(Sabharwa et al., 2019). Organisations are currently becoming more aware of issues related to employee
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1434
www.rsisinternational.org
wellness or well-being (Hooper, 2004) as the 2013 Workforce Report in South Africa revealed that there has
been a global increase in organisational wellness programmes (Wein, 2015). According to Ott-Holland et al.,
(2017), there are limited studies that focus on how EWP’s are linked to other organisational scorecard
measures. With the increasing prevalence of chronic diseases in the working age population, employers are
concerned about the cost of employer through health insurance, sponsored health coverage, productivity and
there is increased public interest in integrating wellness activities with employers’ responsibilities (Hillier,
Fewell, Cann & Shephard, 2005).The mining company has started implementing wellness programmes long
ago, the wellness programmes included various activities which were intended to benefit mine workers.
Participation for the programme was free to all employees. However, there is a great need to explore whether
the EWP positively impacts on employee wellness and performance. As indicated by Mattke et al. (2012), that
there is lack of evidence linking employee wellness programmes with their expected benefits in many mining
organisations. Zula (2014), further corroborates that in most cases, organisations do not have sufficient
mechanisms internally to assess the impact of EWP. A lot of questions have been asked by stakeholders,
particularly workers concerning workplace wellness programs, its benefits, importance to both the employees
and employers. Therefore, the paper explored the benefits of EWPs at mining company in Zvishavane.
Objective Of The Paper
To explore the benefits of employee wellness (EWPs) at mining company in Zimbabwe
Theoretical Framework
The study adopted the National wellness institute wellness model. The National Wellness Institute developed a
wellness model at University setting focusing on a notion that wellness is interdependent and that there is more
than one wellness dimension. These are physical, spiritual, occupational, social, emotional, and environmental
(NWI, 2018; Oliver et al., 2018). According to Milner et al., (2015), the growing worldwide incidence of
chronic diseases which affect employees, further prompted the emergence of EWP as a health-promoting
intervention in the workplace. Buxton et al. (2020) further emphasised that EWP are both a matter of business
and social change strategy.
Figure 1: Six Wellness Dimensions (NWI, 2018)
Source: Adapted from the National Institute of Wellness (2018, p. 2)
The dimensions of employee wellness programmes, according to NWI (2018) and Oliver et al., (2018) are as
follows:
Social wellness deals with how employees interact with other employees. It encourages employees to
contribute to other people's lives and the environment positively rather than being selfish. The social
dimension encourages employees to contribute to the human and physical environment for the common
welfare of the community (Hoffmann, Farrell, Lilford, Ellis, & Cant, 2007).
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1435
www.rsisinternational.org
Occupational wellness It encourages individuals to choose careers, which are in line with their
values, rather than to choose jobs that are salary driven while still maintaining work-life balance.
Spiritual wellness This dimension encourages individuals to search for purpose and meaning in life,
including faith and hope, and commitment to one’s beliefs that give a sense of meaning and purpose. In
addition, it is the ability to establish peace and harmony in the workplace, to develop congruency
between values and actions and to realise a common purpose that binds people together.
Intellectual wellness This dimension encourages individuals to be creative and stretch their minds to
be more productive, for example, developing critical and innovative thinking skills. Employees’
intellectual wellness is enhanced by learning new concepts, improving skills and seeking challenges in
pursuit of lifelong learning.
Emotional wellness - This dimension encourages individuals to be aware and accept their emotions as
well as feelings, rather than ignoring them.
Physical wellness This dimension encourages individuals to opt for nutritional meals and physical
exercises that improve health, rather than compromising it (National Institute of Wellness, 2018).
National Wellness Institute (NWI) model is one of the many wellness models that comprehensively looks at
the most critical parts of wellness in any sector. The model is also crucial as it helped the researcher gain
insight on the benefits of the EWPs among mine employees. The NWI model is an evidence-based model
which provides insight into relative factors that are well utilised in an organisational setting like the mining
sector.
METHODOLOGY
The chapter brought out the analytical framework of the research to light. The research design, the study area,
the population and data collection methods were discussed. The study was grounded on qualitative
methodology and adopt a semi-structured interview, as data soliciting technique. The choice of qualitative
methodology was influenced by the nature of the study, which was explorative in nature and this also enabled
the study to capture the perspectives of the participants on the benefits of EWPs at a mining company in
Zvishavane.
The study population included all mine employees. The target population was 50 (fifty) employees from
various departments within a mining company. The researcher used semi-structured interview guide to collect
data from the mine employees using simple random and convenience sampling.
Figure 2: Map of Zvishavane
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1436
www.rsisinternational.org
RESULTS AND RESEARCH FINDINGS
Table 1: Age and Gender of the participants.
Demographic Variable
Frequency
Percentage
Age
18-25 years
15
30%
26 -49 years
30
60%
50 years &above
5
10%
Sex
Male
40
80%
Female
10
20%
The above table describes the age and the sex of the participants. The results showed that 60% of the
participants were between the ages of 31-49 years. It was followed by 30% of the participants who were
between the ages of 18-30 years. Lastly,10% of the participants were 50 years and above. On the gender of the
participants,80% were males whilst 20% were females.
Which department do you belong to?
Figure 1: Which department do you belong to?
The above figure indicates the department which the participants belongs to. The results showed that HRD had
20% of the participants. It was followed by Engineering which had 18%. The mining department had
16%.SHE had 14%. Plant had 12 % of the participants. Lastly, Medical and Finance had 10% of the
participants each.
What position best describes you?
20%
10%
14%
10%
16%
18%
12%
HRD MEDICAL SHE FINANCE MINING ENGINEERING PLANT
Which department do you belong to?
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1437
www.rsisinternational.org
Figure 2: What position best describes you?
The figure above indicates the positions of the participants who took part in the study. The results showed that
low level workers who participated in the study were 50%. It was followed by 22% which constituted line
supervisors.14% of the participants were HOS.HODs who participated in the study were 10%. Lastly,4% of
the participants were senior managers.
How long have you been with the company?
Fig 3: How long have you been with the company?
The above figure indicates how long the participants have been with the company. The results showed that
46% have been with the company for 9-12 years. It was followed by 30% of the participants who have been
with the company for 1-8 years. Lastly 245 of the participants have been with the Mining House for 13 years
and above.
Objectives of EWPs at the mining company?
Figure 4: Objectives of EWPs at the mining company?
30%
46%
24%
1-8 YEARS 9-12 YEARS 13 YEARS &ABOVE
How long have you been with the company?
0%
20%
40%
60%
Health and
productive
workforce
Improved
performance &
productivity
Improve stress
management
44%
38%
18%
What are the objectives of EWPs at the Mine?
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1438
www.rsisinternational.org
The figure above indicates the objectives of EWPs at mine. The results showed that 44% of the participants
indicated that health and productive workforce was behind the EWPs. It was followed by 38% of participants
who indicated that EWPs are for improved performance and productivity at the mine. Lastly 18% attributed it
to improved stress management among the workers.
Is the EWPs an integral part of the organisational strategy?
Figure 5: Is the EWPs an integral part of the mines organisational strategy?
The above figure indicated whether the EWPs are part of mine’s organisational strategy. The results showed
that 50% of the participants were aware that wellness is part and parcel of the company strategy as they have
the wellness section under Medical Services Department. Then 30% of the participants denied that EWPs were
part of the company’s policy. Lastly,20% were not sure whether EWPs were part of the company’s strategy or
not.
What are the overall benefits of EWPs to the mine?
Figure 6: What are the overall benefits of EWPs to the mine?
The above figure indicated the overall benefits of EWPs to the mine. The results showed that 30% of the
participants indicated that work performance and productivity enhanced through EWPs at the mine. It was
followed by 28% of the participants who indicated that EWPs helped in reducing absenteeism due to a health
workforce gained through EWPs. Then 22% of the participants indicated that EWPs helped in reducing illness
and illnesses frequencies among the workers due to improved and effective stress management. Lastly,20% of
the participants indicated that team work was enhanced through team building gained by EWPs.
Has the EWP helped the workers to improve their life?
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Yes-Falls under Medical Services-Wellness Activities
No
Not sure
50%
30%
20%
Is the EWPs an integral part of the organisational
strategy?
Work Performance
& Productivity
Enhanced
30%
Reduced
absenteeism due to
health workforce
28%
Team Work
Enhanced due to
team building
through EWPs
20%
Reduced illness and
frequencies due to
improved
&effective stress
mgmt
22%
What are the overall benefit of EWPs tothe
mine?
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1439
www.rsisinternational.org
Figure 7: Has the EWP helped you improve their life?
The above figure indicated how EWPs has helped workers to improve life. The results showed that 36 % has
increased awareness on unhealthy practices such as excessive drinking alcohol, smoking and lack of regular
exercises. It was followed by 32% of the participants who improved their ability to deal with stresses. The
other 22% of the participants benefited through improved problem solving and creativity. Lastly,10% of the
participants indicated that EWPs helped workers to improve their mental focus.
Name any health outcomes that were motivated by EWPs?
Figure 8: Name any health outcomes that were motivated by EWPs?
The figure above indicated health outcomes which were motivated by EWPs. The results showed that 34% of
the participants attributed weight loss to EWPs. It was followed by 26% of the participants who attributed
reduction in alcohol consumption and smoking to EWPs. Then 24% of the participants managed to regulate
their eating habits. Lastly,16% of the participants attributed EWPs to improved stress management.
How does EWPs help workers increase their work motivation?
Figure 9: How does EWPs help workers increase their work motivation?
10%
32%
22%
36%
Improved mental focus Ability to deal with stress Problem solving and
creativity improved
Awareness on unhealthy
lifestyle practices (excessive
drinking ,smoking & lack of
regular exercises)
Has the EWPs helped the workers to improve
their life?
34%
24%
16%
26%
Reducing overweight Regulate eating habits Stress management Reducing alcohol &smoking
abuse
Name any health outcomes that were
motivated by EWPs?
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1440
www.rsisinternational.org
The figure above indicates how EWPs help workers to increase their motivation at the mine. The results
showed that 38% of the participants attributed productivity and output improved as a motivator. It was
followed by 34% of the participants who attributed to accidents and wastage reduction as a result of EWPs.
Then 22% of the participants indicated that reduced illness frequency and occurrences also acted as a
motivator among the workers. Lastly,6% of the participants indicated that there was reduced complaints of any
nature from the employees.
Did the attitude of the workers change towards the mine positively as a result of participation in EWPs?
Figure 10: Did the attitude of the workers change towards the mine positively as a result of participation in
EWPs?
The above figure indicated whether the attitudes of the workers change towards positively as a result of EWPs.
The results showed that 58% agreed that the attitudes of the workers change towards the mine positively as a
result of the EWPs as morale, punctuality and performance greatly improved. It was followed by 34% of the
participants disagreed that the attitude changes positively as they notice little improvements. Lastly,8 % of the
participants were not sure whether it changed positively or negatively.
What can be done to increase uptake of EWPs at the mine
Figure 11. What can be done to increase the uptake of EWPs at the mine?
The figure above indicates what can be done to increase the uptake of EWPs at the mine. The results showed
that 60% of the participants advocated for provision of incentives among the mine employees in order to
attract them to the wellness programme. It was followed by 30% of the participants who indicated that
adjusting to convenience time which encompass every employee will be beneficial. Lastly,10% of the
participants indicated that by making wellness compulsory, it will definitely increase the uptake of the
programme.
0% 10% 20% 30% 40% 50% 60%
Yes, as morale, punctuality & performance greatly
improved
No, as there was little improvements
Not sure
58%
34%
8%
Did the attitude of the workers change towards the mine
positively as a result of participation in EWPs?
60%
30%
10%
0%
10%
20%
30%
40%
50%
60%
70%
Provide incentives Adjust to convinient time for
everyone
Make it compulsory for
employees
What can be done to increase the uptake of EWPs at
the Mine?
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1441
www.rsisinternational.org
DISCUSSION
Findings from the study show that more participants were middle aged who are more productive in the mining
sector. Findings from the study were cemented by Powell (2014), who indicated that it is crucial for
organizations to understand how best the characteristics of employees such as age, gender, and educational
background influence the decisions about the uptake of the wellness services and the perceptions they have
about the programme. In addition to that Carlson (2014) recommended examining the workforce of the
company to determine certain factors, such as age and physical location, and then making a decision that takes
those factors into consideration before setting up EWPs. Furthermore, the findings matched to the findings of
Franz and Rene (2012) who argued that employee cooperation and teamwork is dependent on their ages.
Moreover, Magoshi and Chang (2009) and Sakuda (2011) also argue that the diversity of employee ages
affects the quality of relationship which might affect team work and the effects of EWPs. Some researches
show that younger workers are more likely to participate in wellness programs.
The males were more than the females by a bigger margin. The gender inequality from the mining sector was
greatly exhibited from the findings of the study as indicated by females’ participants that were low. The
findings also indicate that cultural and gender beliefs represent a significant challenge in the effective
management of an EWPs in different organisations. Different cultural and gender perception are believed to
exist, which makes some employees uncomfortable to participate and freely share information which impacts
on their wellness. Findings from a study conducted by Gee (2017) & Sood et al., (2019) recommend that
gender and cultural issues should be considered when designing and promoting EWPs to meet everybody's
wellness needs in the workplace. The findings of this study were in contrast to findings from Namibian study
by (Maletzky 2017) who indicated that workplace wellness programmes in the public service is mostly
attended by females.
The findings from the study indicated that all departments were represented though the HRD had more
participants. Similarly, Swanepoel, et al., (2005) further argues that people management is no longer the sole
responsibility of HR specialists, but rather a dual responsibility of the HR specialists and all other line
managers. The sample therefore comprised of diverse departments which could contribute to a variety of
experiences of the participants on EWPs. The more diverse the participants, the more valuable ideas generated
for the wellness programme at the mine. However, the sample was sufficiently representative to gain insight
into the experiences of mining sector employees in Zvishavane.
The findings reveal that low level workers participated more than other categories such as senior managers,
HODs, HOS and line supervisors. The senior managers were the least represented participants in the study. Wu
et al. (2017) argued that employee wellness is a competitive strategy that is normally ignored by management.
The findings from this study were supported by Madikologa (2014), in a study in Gauteng revealed that line
managers were not willing to participate nor support the EWP due to miscommunication and failure to consult
with relevant stakeholders. The findings were further supported by Maletzky (2017) who indicated that it is a
challenge to get full participation from management and supervisors as wellness activities are mostly attended
by employees in non-management positions. Cascio (2006) further argues the important role of management
in dealing with EWPs, that managers across all levels of the organisation need to support EWP interventions as
the absence of such could lead to programme failure. Furthermore, (Maletzky 2017 & Hill-Mey et al. (2013)
encourage attendance by managers in all wellness programmes encourages other employees to regularly
participate in EWPs.
The findings showed that more workers had been with the mine for a long time (46%) which is 9-12 years. The
research findings support the notion that the participants had sufficient experience to participate in the study.
Thus, the sample was representative of a more mature workforce and was sufficiently representative in the
number of years’ categories to interpret the meanings behind their experiences. Moreover, the findings were
supported by Martin & Barnard, (2013) who indicated that diversity factors such as race, gender, years in
service and position in the organisation often influence the way in which participants relate to experiences.
Findings of this study is further supported by Mabasa and Chelule (2019) who reported that those who
participated in EWP in the mining industry had a favourable perception of the programme.
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1442
www.rsisinternational.org
The findings indicated that health and productive workforce was behind the EWPs. Other participants (38%)
mentioned improved performance, productivity and stress management. Healthy employees are progressively
profitable, give a higher work yield, and adapt better to requests to work harder. Dube (2020) further stated
that, when employees are not well enough, they fail to deliver the best of their ability’s work performance.
Simultaneously, Abe et al., (2016) indicated that performance of any organisation depends on how well its
employees perform. In addition, Ferreira & Groenewald (2016) propounded that a healthy workforce is a
happier and more productive workforce. The research findings were further supported by Wilding (2017) who
indicated that unhealthy and unhappy workplaces can affect employees’ wellness, which could lead to job
burnout, fatigue and depression. Ioannou et al., (2015) further corroborates that when employees are
experiencing ill health, they are less likely to perform well at work or experience job satisfaction.
Productivity, in most cases increase due to employees being highly motivated through the EWPs. The findings
of this study were supported by Assiri, (2016); Okoye & Ezejiofor, (2013) who indicated that poor employee
performance impacts negatively on productivity, service delivery, and profit in the organisation. Additionally,
(Mungania et al., 2016) further corroborates that EWP’s are driving performance in the long-term in many
organisations.
Findings from the study indicated that half of the of the participants (50%) were aware that wellness is part and
parcel of the company strategy and is housed under Medical Services Department as a section. Then a few
(20%) were not sure whether EWPs were part of the company’s strategy or not. The findings were supported
by Mungania et al., (2016); Sieberhagen, Pienaar & Els, (2011), Radler et al., (2015); & Griggs, (2017), who
indicated that by having an EWP strategy in place could assist the organisations to manage employee wellness
and performance. As such, employee performance is supported by various organisational strategies and
initiatives (Mungania et al., 2016). More importantly, organisations are obliged to design and implement
interventions to improve employee wellness (Bophela & Govender, 2015) and enhance employee performance
(Sangachin & Cavuoto, 2018). lastly, Mazur & Mazur-Małek, (2018) indicated that EWP should be a main
concern and strategic item for every sector and company.
Findings from the study indicated the overall benefits of EWPs to the mine. More participants attributed work
performance and productivity that is enhanced through EWPs at the mine. The findings were supported by
Otuonye (2014) who indicated that participating in EWPs yielded positive results and improved employee
wellness, which, in turn, leads to improved employee performance. It was further supported by the research
conducted by Churchill et al., (2014), Gubler et al., (2018) and Koruda, (2016) who revealed that EWPs plays
a significant role in enhancing employee wellness and performance. In addition to that, the findings from this
study were supported by Tuwai et al. (2015) who conducted a study in the commercial banking sector in
Kenya on EWPs, the results showed a positive relationship between employee wellness and performance.
Kruger & Jacobs (2019), Madison (2016) supported further the EWP benefits such as lowering employer
healthcare bills, improving retention, managing absenteeism, and improving employee wellness and
performance. Furthermore, literature shows that EWP is especially useful in improving employee wellness and
performance (Churchill et al., 2014; Gubler et al., 2018; Koruda, 2016). Finally, several studies have indicated
that EWPs can be advantageous and valuable for both the employer and the employee (Hasijani & Sabale,
2018; Kocakulah & Powers, 2015; Soldano, 2016).
The findings from the study showed that EWPs has helped workers to improve their life as a result of
increased awareness on unhealthy practices such as excessive alcohol drinking, smoking and lack of regular
exercises. The CDC (2012) has identified four adjustable health risk behaviours, that is, poor nutrition, lack of
physical activity, excessive alcohol consumption and tobacco use. These behaviours thereby cause most the
disease and early death linked to chronic illnesses. In a study in America, EWPs managed to improve
employee wellness by reducing the smoking rate to 6%, which was 13% lower than the US average of 19% in
2013 (Griggs, 2017). The findings of this study were supported by Kunte (2016) who described EWPs as the
company’s health-related initiatives to reduce employee's health risk behaviours and encourage healthy
behaviours. Additionally, Maletzky (2017), Mungania et al. (2016) and Sieberhagen et al. (2011) corroborated
that many organisations introduce EWP’s to contribute to a culture that is supportive of all employees and their
well-being.
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1443
www.rsisinternational.org
The findings from the study indicated that health outcomes motivated participating in EWPs, the findings
showed that many participants attributed weight loss to EWPs. According to a report by the ILO on workplace
stress, 38% of workers worldwide suffer from excessive pressure on the job and 24% are actively disengaged
at work. In a study conducted in the City of Houston, it was found that EWP added value through weight loss
and improved participation in physical activities (Wright, 2017). The findings of this study were supported by
Radler et al. (2015) in a twelve-week study conducted at a university on EWPs on body mass index. It was
reported that about 66% of employees improved on weight loss.
The findings from the study showed that many (58%) participants agreed that the attitudes of the workers
change towards the mine positively as a result of the EWPs as morale, punctuality and performance greatly
improved. Wellness programmes can change the way individuals feel about their workplace (attitudinal) and
can also change the way individuals behave outside work (social) (Swayze & Burke, 2013). Likewise, the
findings were similar to what Swarnalatha and Prasanna (2012) noted that employees participating in EWPs
hold a positive attitude about the organisation and its values. In addition, the findings were supported by
Panepento (2004), as cited by du Preez (2010: 75), who indicated that companies find that the focus on
employee wellness makes employees feel better and this result in higher morale.
The findings showed that (60%) of the participants advocated for provision of incentives among the mine
employees in order to attract them to the wellness programme. Rewards are used to motivate employees to
participate in the EWPs. These findings concur with Powel (2014), who stated that the use of incentives to
motivate employees to take part in wellness programmes has become a common trend world-wide. In addition
to that, the findings were supported by Baicker et al., (2013) who noted that it is crucial to introduce an
incentive to the programme so as to maintain the culture of EWPs. Lastly, Liu et al. (2012), supports the
findings by indicating that companies can make its employees feel appreciated by designing benefits that will
increase their well-being and improving their own lives.
RECOMMENDATION TO THE MINE
Recommendations for the mine in terms of the effectiveness of its employee wellness programme:
Rewards programme: Lastly, the mine should consider implementing rewards to EWPs participants,
such as branded mine regalia.
Marketing and visibility: The findings of the study revealed that, though the respondents are aware of
the existence of the EWPs, the majority do not participate. The mine needs to implement another
strategy of attracting and increasing visibility of EWPs among mine workers.
Needs assessment: Results also indicated that many of respondents did not benefit from the current
EWPs. It is therefore the researcher’s recommendation that the mine conduct a needs assessment that
will help them design a programme to address the needs of employees, thereby benefitting them.
CONCLUSIONS
Findings from the study showed the importance of EWPs in the mining sector as this study address the benefits
of EWP to both the employer and employee. EWPs has several benefits among the participants from healthy
benefits (improved employee wellness) to company benefits such as improved productivity and performance,
as alluded on by Mungania et al. (2016) who found that EWP has a positive influence on employee wellness
and performance. Senior managers were found to be relaxed to participate in the study which would improve
EWPs at the mine. The qualitative nature of this study assisted the researcher to explore EWPs lived
experiences among participants. In addition, it was certain that the focus of EWP is to provide employee
support and counselling and advice to employees in all matters which impact on employee wellness, including
work, family and financial problems. It is evident that the programme faces a few challenges such as fear of
being judged, victimised and stigmatised; lack of trust with regards to the confidential handling of personal
information; and finally. Makgato (2016) further highlights that one of the focus areas of EWP is to manage
stress, which promotes quality of life and contributes to work-life balance. The findings are supported by Wein
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1444
www.rsisinternational.org
(2015) and Mazur-Malek (2017) who argued that EWP improves employee wellness, morale, health status,
and job-related stress.
REFERENCES
1. Abe, E. N., Fields, Z., & Abe, I. I. (2016). The Efficacy of Wellness Programmes as Work-Life
Balance Strategies in the South African Public Service. Journal of Economics and Behavioural
Studies, 8(6), 52- 67. https://doi.org/10.22610/jebs.v8i6(J).1483.
2. Abolghasemi, A., & Varaniyab, S.T. (2010). Resilience and perceived stress: Predictors of life
satisfaction in the students of success and failure. Procedia Social and Behavioral Sciences, 5, 748
752. https://doi.org/10.1016/j.sbspro.2010.07.178.
3. Adams, T.B., Bezner, J.R., Drabbs, M.E., Zambarano, R.J. & Steinhardt, M.A. (2000).
Conceptualization and Measurement of the Spiritual and Psychological Dimensions of Wellness
in a College Population. Journal of American College Health,48:165-173.
4. Altwaijri, Y., Hyder, S., Bilal, L., Naseem, M. T., AlSaqabi, D., AlSuwailem, F., & DeVol, E. (2019).
Evaluating the Impact of a Workplace Wellness Program in Saudi Arabia: An Intra-Department
Study. Journal of occupational and environmental medicine, 61(9), 760-
766.https://doi.org/10.1097/JOM.0000000000001656.
5. Assiri, W. (2016). Risk of Loss of Productivity in Workplaces. International journal of scientific
and technology research volume 5, (05),118-120. https://www.semanticscholar.org/paper/Risk-Of-
Loss-Of-Productivity-In-Workplaces-Assiri/d2eab1d892b11dc35c103c8bc42ce25467d05f10.
6. Baicker, K., Cutler, D. & Song, Z. (2013). Workplace Wellness Programs Can Generate Savings.
American Journal of Health Behavior, 29, 304 -311.
7. Baldwin, D. R., Towler, K., Oliver, M. D., & Datta, S. (2017). An examination of college student
wellness: A research and liberal arts perspective. Health Psychology Open, 4(2),
2055102917719563. https://doi.org/10.1177/2055102917719563.
8. Bophela, N. R., & Govender, P. (2015). Employee assistance programs (EAPs): tools for quality of
work life. Problems and perspectives in management, 13 (2), 506-514.
https://businessperspectives.org/images/pdf/applications/ publishing
/templates/article/assets/6599/PPM_2015_02spec.issue_SA_Bophela.pdf.
9. Carlson, J. (2014) The evolution of workplace wellness programs. Baylor Business Review, 33, 20-
23.
10. Churchill, S. A., Gillespie, H., & Herbold, N. H. (2014). The desirability of wellness program and
incentive offerings for employees. Benefits Quarterly, 30, 48-57.
11. CDC. 2012. Wellness at Work [Online]. Available: http://www.cdc.gov [Accessed 18 June 2015].
12. Du Preez, H. (2010). The impact of a Corporate Wellness Programme on employee wellness,
motivation and absenteeism. University of Pretoria.
13. Ferreira, E. J., & Groenewald, D. (2016). Administrative management (4th ed.). Cape Town: Juta.
14. Global Wellness Institute (2016). The Future of Wellness at Work Report. Retrieved from
https://globalwellnessinstitute.org/industry-research/the-future-of-wellness-at-work/.
15. Gubler, T., Larkin, I., & Pierce, L. (2018). Doing well by making well: The impact of corporate
wellness programs on employee productivity. Management Science, 64(11), 4967-4987.
https://doi.org/10.1287/mnsc.2017.2883.
16. Grobler, A., Joubert, Y. T., & Van Niekerk, A. (2014). Employee wellness in an ODL institutional
contact centre. Progressio, 36(1), 53-66. https://journals.co.za/content/progress/36/1/EJC158123.
17. Halloran, T. (2017). The impact of a workplace wellness program on employees in a university
Setting. (Unpublished doctoral dissertation). East Carolina University.
18. Harrington, J. (2017). Barriers to implementation of workplace wellness programs in career fire
service organizations: an exploratory qualitative study. (Unpublished doctoral dissertation).
Creighton University.
19. Huang, H., Mattke, S., Batorsky, B., Miles, J., Liu, H., & Taylor, E. (2016). Incentives, program
configuration, and employee uptake of workplace wellness programs. Journal of occupational
and environmental medicine, 58(1), 30-34. http:// doi.org/10.1097/JOM.0000000000000613.
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1445
www.rsisinternational.org
20. Ho, S. (2017), "The future of workplace wellness programs". Strategic HR Review, 16(1), 2-6.
https://doi.org/10.1108/SHR-11-2016-0101.
21. Hoffmann, E., Farrell, D., Lilford, N., Ellis, M., & Cant, M. (2007). Operations and Management
Principles for Contact Centres. Cape Town: Juta.
22. Leppink, N. (2015). Socio-economic costs of work-related injuries and illnesses: Building synergies
between Occupational Safety and Health and Productivity. Geneva. Retrieved from
http://www.ilo.org/wcmsp5/groups/public/---europe/---ro-geneva/--- ilo-
rome/documents/genericdocument/wcms_415608.pdf.
23. Liu, H., Harris, K., Zakowski, S., Serxner, S., Mattke, S. & Exum, E. (2012). Effect of an Employer-
Sponsored Health and Wellness Program on Medical Cost and Utilization. Population Health
Management.
24. Ioannou, P., Katsikavali, V., Galanis, P., Velonakis, E., Papadatou, D., & Sourtzi, P. (2015). Impact of
job satisfaction on Greek nurse’s health-related quality of life. Safety and Health at Work, 6(4),
324328. https://doi.org/10.1016/j.shaw.2015.07.010.
25. International Labour Organisation (ILO). (2016). Workplace stress: A collective challenge. World
Day for Safety and Health at Work. Turin: International Labour Office.
https://doi.org/10.1017/CBO9781107415324.004.
26. Khoury, A. (2014). The evolution of worksite health. Corporate Wellness Magazine. Retrieved
from http://www.corporatewellnessmagazine.com/worksite-wellness/the-evolution of/
27. Koruda, E. (2016). More carrot, less stick: Workplace wellness programs and the discriminatory
impact of financial and health-based incentives. BCJL and Soc. Just., 36, 131.
https://lawdigitalcommons.bc.edu/jlsj/vol36/iss1/6/.
28. Kruger, E., & Jacobs, L. (2019). Teachers’ Workplace and Personal Wellness: Perspectives from
South African Legislation and Policies. Teacher Education for the 21st Century, 184.
https://www.jstor.org/stable/j.ctvpb3xhh.16.
29. Kunte, M. (2016). Reviewing literature on employee wellness practices. Journal of Strategic
Human Resource Management, 5(2). https://search.proquest.com/openview/
a3c409bf44a9fd5984886d65050d1db6/1?pq-origsite=gscholar&cbl=2030931.
30. Kunte, M. (2016). Employee wellness practices: A study in selected organizations. SIES Journal of
Management, 12(1), 9-14. http://www.ijiras.com/2016/Vol_3-Issue_12/paper_58.pdf.
31. Madison, K. M. (2016). The risks of using workplace wellness programs to foster a culture of
health. Health Affairs, 35(11), 2068-2074. https://doi.org/10.1377/hlthaff.2016.0729.
32. Martin, P., & Barnard, A. (2013). The experience of women in male-dominated occupations: A
constructivist grounded theory inquiry. SA Journal of Industrial Psychology, 39(2). Retrieved from
https://sajip.co.za/index.php/sajip/article/view/1099/1324.
33. Mayol, M.H., Scott B.M., & Schreiber, J.B. (2017). Validation and use of the multidimensional
wellness inventory in collegiate student-athletes and first-generation students. American Journal of
Health Education 48(5):338-350. https://doi.org/10.1080/19325037.2017.1345669.
34. McGrady, A., Brennan, J., Lynch, D. & Whearty, K. (2012). A wellness program for first year
medical students. Applied Psychophysiology Biofeedback, 37(4), 253-260.
https://link.springer.com/article/10.1007/s10484-012-9198-x.
35. McDaid, D., & Park, A.-L. (2011). Investing in mental health and well-being: Findings from the
Data Prev project. Health Promotion International, 26(1).
36. Mohiadin, A.M., & Mostafai, M.A. (2012). The relationship between self-efficacy and its subscales
with mental health in university students. Annals of Biological Research, 3(5), 24332438.
37. Mungania, A. K., Waiganjo, E. W., & Kihoro, J. M. (2016). Influence of wellness programs on
organizational performance in the banking industry in Kenya. International Journal of Academic
Research in Business and Social Sciences, 6(7), 173-187. http.doi.org/10.6007/IJARBSS/v6-i7/2239.
38. National Institute of Wellness. (2018). The six dimensions of wellness. Retrieved from
https://nationalwellness.org/resources/six-dimensions-of-wellness/.
39. National Institute of Wellness. (2018). The six dimensions of wellness. Retrieved February 18, 2018,
from https://www.nationalwellness.org/page/Six_Dimensions.
40. Ngeno, W.K. & Sma, M. (2014). Critical Review of Literature on Employee Wellness Programmes
in Kenya. International Journal of Research in Social Sciences.
INTERNATIONAL JOURNAL OF RESEARCH AND SCIENTIFIC INNOVATION (IJRSI)
ISSN No. 2321-2705 | DOI: 10.51244/IJRSI |Volume XII Issue VIII August 2025
Page 1446
www.rsisinternational.org
41. Schneck, R. (2016). Making an Employee Wellness Program Work for You. BU Well, 1(1), 12.
https://digitalcommons.butler.edu/cgi/viewcontent.cgi?article=1010 &context=buwell.
42. Soldano, S. K. (2016). Workplace wellness programs to promote cancer prevention. In Seminars in
oncology nursing, WB Saunders, 32(3), 281-290. https://doi.org/10.1016/j.soncn.2016.05.008.
43. Sieberhagen, C., Pienaar, J., & Els, C. (2011). Management of employee wellness in South Africa:
Employer, service provider and union perspectives. South African Journal of Human Resource
Management, 9(2002), 99112. https://doi.org/10.4102/sajhrm.v9i1.305.
44. Panepento, P. (2004). Employee wellness programmes pay off in productivity and morale.
Chronicle of Philanthropy, 16(18), 38-39.
45. Passey, D. G., Brown, M. C., Hammerback, K., Harris, J. R., & Hannon, P. A. (2018). Managers’
support for employee wellness programs: An integrative review. American Journal of Health
Promotion, 32(8), 1789-1799. http://doi.org/ 10.1177/0890117118764856.
46. Powell, D. (2014). Characteristics of Successful Wellness Programmes [Online]. American Institute
for Preventive Medicine. Available: http://www.healthylife.com [Accessed 20 August 2015].
47. Wu, C. H., Chen, I. S., & Chen, J. C. (2017). A study into the impact of employee wellness and job
satisfaction on job performance. International Journal of Organizational Innovation, 10(2).
https://eds.a.ebscohost.com/eds/pdfviewer/ pdfviewer?vid=2&sid=4f47c181-1bec-4fed-882b-
ca43b877d946%40pdc-v-sessmgr01.
48. Okoye, P. V. C., & Ezejiofor, R. A. (2013). The effect of human resources development on
organizational productivity. International Journal of Academic Research in Business and Social
Sciences, 3(10), 250. http://doi.org/10.6007/IJARBSS/v3-i10/295.
49. Otuonye, A (2014) Running head: Benefits Worksite Wellness Programme. Benefits and Best
Practices of Worksite Wellness Programmes. Concordia University, Nebraska.
50. Sieberhagen, C., Pienaar, J., & Els, C. (2011). Management of employee wellness in South Africa:
Employer, service provider and union perspectives. South African Journal of Human Resource
Management, 9(2002), 99112. https://doi.org/10.4102/sajhrm.v9i1.305.
51. Sparling P.B. (2010). Worksite health promotion: principles, resources, and challenges.
Preventing Chronic Disease, 7(1). Retrieved from
http://www.cdc.gov/pcd/issues/2010/jan/09_0048.htm.
52. Swarnalatha, C., & Prasanna, T. S. (2012). Employee engagement: The key to organisational sucess.
International Journal of Management, 3(3), 216227. Retrieved from
http://www.academia.edu/2452196/Employee_Engagement_The_Key_To_Organisational_Success.
53. Swayze, JS. & Burke, LA. (2013). Employee Wellness Programme Outcomes: A Case Study.
Journal of Workplace Behavioural Health, 28:4661, 2013 Copyright © Taylor & Francis Group, LLC.
ISSN: 1555-5240 print/1555-5259 online DOI: 10.1080/15555240.2013.755448.
54. Wein, D. (2015). Worksite wellness programmes offer valuable benefits to both employers and
employees. Employment Relations Today, 41(4), 35-43.
55. Wilding, M. (2017, October). It’s not you - it’s your job: 7 signs of a toxic workplace. The Mission.
Retrieved from https://medium.com/the-mission/its-not-you-it-s-your-job-7- signs-of-a-toxic-
workplace-b7ce564f082d.
56. Zhang, T. (2018). Employee wellness innovations in hospitality workplaces: Learning from high-
tech corporations. Journal of Global Business Insights, 3(2), 5266.
57. Mathilda.M.(2017) unpublished Thesis, University of the Western Cape, December 2017