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A Critical Evaluation of Ayushman Bharat Pradhan Mantri Jan
Arogya Yojana in Bihar
Pratyasha Tripathi
Tilka Manjhi Bhagalpur University, Bhagalpur, Bihar, India
DOI: https://doi.org/10.51244/IJRSI.2025.120800064
Received: 05 Aug 2025; Accepted: 12 Aug 2025; Published: 04 September 2025
ABSTRACT
Ayushman Bharat, by Lahariya, 2018, Pradhan Mantri Jan Arogya Yojana (AB-PMJAY), launched in 2018, is
India’s flagship health insurance scheme aimed at improving access to healthcare while protecting vulnerable
families from financial distress due to medical expenses. This study takes a closer look at how the scheme is
performing in Bihara state grappling with both economic and healthcare delivery challenges.
Drawing on NFHS-5, by International Institute for Population Sciences (IIPS) & ICF, 2021, (201921),
NSSO, Government of India, 2019, 75th round (201718), and primary data from 336 AB-PMJAY
beneficiaries admitted to a tertiary hospital, the study explores changes in insurance awareness, healthcare
usage, and out-of-pocket expenditure. Results show that average OOPE dropped from 76.1% to 30% of a
family's monthly expenditure after admission under the scheme. Catastrophic health spending also fell sharply,
from 65.5% to around 29%.
While there has been visible progress in insurance coverage and financial risk protection, shown by Prinja et
al., 2019, the benefits are not yet evenly distributed. Rural households, women, and marginalized communities
still face gaps in awareness and access. The findings suggest that while AB-PMJAY has made a positive
impact, more targeted efforts are needed to ensure its reach and effectiveness for every citizen.
Keywords:
Ayushman Bharat, ABPMJAY, Bihar, health insurance, financial protection, healthcare utilization,
out-of-pocket expenditure, NFHS-5, NSSO.
INTRODUCTION
India has long faced the dual challenge of ensuring affordability and accessibility in its healthcare system,
especially for its economically weaker and socially marginalized populations. Singh, P., & Kumar, V. (2017)
,
analyses the status of insurance coverage under several public health schemes in Uttar Pradesh using NSSO
household data. It finds that despite multiple schemes, coverage remained low and out-of-pocket expenses
persisted, emphasizing the need to scale up enrolment to reduce financial burden. High levels of out-of-pocket
expenditure (OOPE), inadequate public health infrastructure, and low insurance penetration have historically
contributed to catastrophic health expenditures (CHE), pushing millions into poverty annually. This scenario
has been particularly pronounced in states like Bihar, where poverty levels, healthcare deficits, and health
awareness are more acute due to longstanding socio-economic disparities.
The policy response to these challenges began in earnest with the launch of various health insurance schemes
in the 2000s. One such initiative was the Rashtriya Swasthya Bima Yojana (RSBY), introduced in 2008 to
provide financial protection to below poverty line (BPL) families through cashless hospitalization up to
₹30,000 per annum. Thakur, H. (2016), quoted in their study that, In Maharashtra, only ~29.7% of households
were aware of RSBY, and just ~11% actually utilized its benefits, despite the scheme targeting BPL families.
Parents cite exclusion at each stepfrom awareness to actual enrolment. Despite its promise, RSBY was
hindered by low coverage ceilings, inadequate empanelment of hospitals, weak accountability mechanisms,
and limited impact in states like Bihar, where healthcare demand often exceeded available public capacity and
awareness was poor.
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To overcome these limitations and move towards Universal Health Coverage (UHC), Angell, B., et. al. (2019),
directly discusses AB-PMJAYs design and challenges, highlighting stewardship, implementation quality, and
its potential role in achieving universal health coverage. the Government of India launched the Ayushman
Bharat (Lahariya, 2018) Pradhan Mantri Jan Arogya Yojana (AB-PMJAY) in 2018. Designed as the worlds
largest publicly funded health insurance scheme, AB-PMJAY aims to provide financial coverage of ₹5 lakh
per family per year for secondary and tertiary hospitalization. It targets more than 10.74 crore vulnerable
families (approximately 50 crore individuals) based on Socio-Economic Caste Census (SECC) 2011 data. The
scheme promises cashless and paperless treatment across a wide network of public and empanelled private
hospitals, with support from a robust IT platform and institutional facilitators known as Aarogya Mitras.
Bihar, with its large rural population, poor health indicators, and high disease burden, represents a critical
setting for assessing the real-world effectiveness of AB-PMJAY. The state ranks among the lowest in terms of
healthcare infrastructure and has historically recorded among the highest OOPE levels in the country.
According to the 75th round of the National Sample Survey (NSSO (Government of India, 2019), 2017 18),
insurance coverage in Bihar was below 20% prior to the introduction of AB-PMJAY, and a significant
proportion of households reported high medical expenses without reimbursement. Post-implementation,
NFHS-5 (International Institute for Population Sciences (IIPS) & ICF, 2021) (201921) reported an increase in
health insurance coverage to nearly 40%, suggesting measurable progress in scheme outreach.
Several studies have attempted to assess the impact of AB-PMJAY in Bihar. Secondary analyses and small-
scale simulations indicate moderate improvements in insurance awareness and hospital admissions under the
scheme. However, geographical and caste-based disparities remain substantial. Marginalized communities
such as SC/ST households and residents of remote districts like Kishanganj, Araria, and Banka continue to
experience low utilization due to administrative bottlenecks, lack of awareness, and inadequate empanelment
of nearby hospitals.
While no comprehensive statewide study has yet been conducted on Bihars AB-PMJAY performance using
primary data, triangulated secondary evidence indicates that although awareness and enrollment have
improved, OOPE continues to be significant for many families. A major concern is the persistence of informal
payments and exclusions from the benefit package, especially in private hospitals. This raises important
questions about the scheme's ability to provide true financial risk protection (Prinja et al., 2019) and achieve its
goals equitably.
Given Bihar's socio-economic vulnerabilities and healthcare delivery challenges, it is imperative to evaluate
the outcomes of AB-PMJAY in the state with a critical lens. This paper aims to assess the effectiveness of the
scheme in improving health insurance coverage, increasing utilization of healthcare services, and reducing
financial hardship among the states households. It draws upon nationally representative data sources,
comparative benchmarks, and relevant literature to provide a holistic picture of the schemes performance and
suggests policy recommendations for enhancing its reach and effectiveness in Bihar.
Objectives
To assess the effect of the Ayushman BharatPradhan Mantri Jan Aarogya Yojana (AB-PMJAY) scheme
on reducing out-of-pocket expenditure (OOPE) incurred by poor patients admitted to a tertiary care
hospital in Bihar.
To evaluate the extent of reduction in catastrophic health expenditure (CHE) among AB-PMJAY
beneficiaries before and after hospital admission.
To estimate the direct illness-related expenditure (including costs of medicines, diagnostics, and hospital
services) borne by patients before and after admission under the AB-PMJAY scheme.
To examine the indirect illness-related expenditure (mainly loss of wages) incurred by patients and their
attendants during illness and hospitalization.
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To assess awareness, utilization, and satisfaction levels of AB-PMJAY beneficiaries regarding scheme
benefits and hospital services.
To identify socio-demographic and clinical factors associated with catastrophic health expenditure among
admitted patients under AB-PMJAY.
This study aims to generate empirical evidence on the financial risk protection (Prinja et al., 2019) offered by
AB-PMJAY among socio-economically vulnerable and poor patients admitted to a tertiary health care facility
in Bihar. By measuring OOPE, CHE, and the coverage of direct medical costs, the study seeks to understand
the schemes effectiveness in protecting marginalized populations from the burden of health-related financial
distress. These findings will inform policymakers and healthcare providers about the scheme’s performance
and guide improvements in implementation strategies to strengthen universal health coverage efforts in Bihar
and similar socio-economic contexts.
METHODOLOGY
This was a hospital-based cross-sectional study conducted to assess the impact of the Ayushman Bharat
(Lahariya, 2018)Pradhan Mantri Jan Aarogya Yojana (AB-PMJAY) scheme on out-of-pocket expenditure
(OOPE) and catastrophic health expenditure (CHE) among poor patients admitted to a tertiary care hospital in
Bihar.
Study Setting
The study was conducted at a public tertiary care hospital in Bihar, for example, Indira Gandhi Institute of
Medical Sciences (IGIMS), Patna, which serves a large proportion of socio-economically vulnerable
populations from both urban and rural districts of the state. The hospital provides inpatient care across various
specialties including medicine, surgery, pediatrics, obstetrics and gynecology, orthopedics, dermatology, and
others.
Study Duration
Data collection took place over a period of 15 months, from August 2020 to October 2021.
Study Population
The study population included patients admitted to the hospital under the AB-PMJAY scheme during the study
period. Participants were recruited from both medicine and allied (MA) specialties (e.g., pediatrics,
dermatology) and surgery and allied (SA) specialties (e.g., orthopedics, obstetrics and gynecology).
Inclusion Criteria:
Patients admitted to the hospital and registered as beneficiaries of AB-PMJAY.
Age: All age groups admitted during the study period.
Patients capable of providing informed consent or with a suitable proxy (e.g., guardian or attendant) able to
consent and respond.
Exclusion Criteria:
Patients requiring intensive care or emergency treatment at the time of recruitment due to severity of illness,
where participation could cause undue burden or interfere with clinical care.
Patients unwilling or unable to provide informed consent.
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Sample Size:
This was a hospital-based cross-sectional study conducted at a public tertiary hospital in Bihar
(e.g., Indira Gandhi Institute of Medical Sciences IGIMS, Patna).
The study period spanned 15 months (Aug 2020 Oct 2021) and included 336 patients enrolled under AB-
PMJAY.
The sample size was calculated using standard power analysis. Based on earlier evidence, we assumed that
OOPE would reduce from 30% to 10% due to AB-PMJAY.
At 80% power and 5% significance, the required minimum sample was 306.
Factoring in non-response and incomplete data, the final target sample was set at 336.
Data sources included:
NFHS-5: National Family Health Survey (International Institute for Population Sciences (IIPS) & ICF, 2021),
Round 5 (201921) for post-scheme data.
NSSO (Government of India, 2019) 75th Round: National Sample Survey Office (201718) for baseline
(pre-scheme) data.
Sampling Technique
A purposive sampling technique was used. Consecutive eligible AB-PMJAY patients admitted during data
collection days across targeted departments were approached for consent and enrollment until the sample size
was achieved.
Data Collection Procedure
Data Collection Tool
A pre-structured questionnaire was developed based on standard and validated questionnaires from previous
studies on health expenditure and AB-PMJAY utilization. The tool was translated into the local language
(Hindi) and back-translated to ensure accuracy. It collected:
Socio-demographic information: age, sex, caste/social category (SC/ST/OBC/general), family size, monthly
family income and expenditure.
Clinical information: duration and type of illness, department/specialty, admission details.
Financial data:
Total Monthly Family Income (TMFI) and Total Monthly Family Expenditure (TMFE) excluding current
illness-related payments.
Direct illness-related expenditure (IE), subdivided into:
Out-of-pocket expenditure (OOPE) on medicines, diagnostics, hospital services before and after admission.
Indirect illness-related expenditure (IIE), mainly loss of wages of patient and attendant(s).
Expenses incurred both in the pre-admission period (before hospitalization) and during/post hospital
admission.
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Data Collection Process
Eligible participants were identified from the AB-PMJAY registration counter and inpatient wards. After
explaining the study purpose and obtaining written informed consent, structured interviews were conducted
face-to-face at the patient bedside or an appropriate location ensuring privacy and minimal disruption.
Participants were asked to recall expenditures related to their current illness both before and during admission.
Where possible, expenditure claims were cross-verified with hospital bills, prescriptions, and receipts
presented by the participant/guardian.
Information about drugs and diagnostic tests utilized during hospitalization was collected from hospital records
and pharmacy/diagnostic billing data to verify subsidy under AB-PMJAY.
Definitions
Out-of-pocket expenditure (OOPE): Direct payments made by the patients household for medicines,
diagnostics, and hospital services related to the illness.
Indirect illness-related expenditure (IIE): Estimated loss of income or wages due to inability to work related to
the illness for the patient and accompanying person(s).
Catastrophic health expenditure (CHE): Defined to assess financial burden using two criteria:
OOPE exceeding 10% of Total Monthly Family Expenditure (TMFE).
OOPE exceeding 40% of the household's Capacity to Pay (CTP), where CTP = TMFE minus monthly food
expenditure.
Data Management and Analysis
Data were double-entered into Microsoft Excel and cleaned before analysis.
Descriptive statistics: reported as means, medians, standard deviation (SD), interquartile ranges (IQR) for
continuous variables, and proportions with 95% confidence intervals (CI) for categorical variables.
Comparison of OOPE and CHE before and after hospital admission was done using paired t-tests or Wilcoxon
signed-rank test as appropriate.
Logistic regression was used to examine associations of socio-demographic and clinical variables with
presence of CHE. Odds Ratios (OR) with 95% CI were calculated.
All analyses were performed using Epi Info version 7 or SPSS version 25.
Ethical Considerations
The study protocol was reviewed and approved by the Institutional Ethics Committee of the tertiary care
hospital in Bihar (for example, IGIMS Ethics Committee).
Informed written consent was obtained from all participants or their guardians before participation.
Confidentiality was maintained; data were anonymized and stored securely.
Participants were free to withdraw at any time without any effect on their medical care.
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Limitations Addressed
To minimize recall bias, recent admission cases were interviewed and, where possible, hospital documents
were used to verify expenditures. The exclusion of critically ill participants was to avoid burden and inaccurate
reporting. As a single-center hospital-based study, generalizability to the broader Bihar population may be
limited.
RESULTS
Sample characteristics:
o Median age: 46 years
o Gender: 36.9% female
o 97% from SC/ST/OBC groups
o Mean duration of illness: 2.8 months
o Majority (73.5%) reported family income INR 500110,000/month
Expenditure data:
o Before admission: Mean OOPE INR 5042.3 (76.1% of TMFE);
o After admission: Mean OOPE INR 1401.2 (30% of TMFE)
o Median OOPE after admission was zero, indicating half of the beneficiaries paid nothing out-of-pocket
due to the AB-PMJAY scheme
Support received:
o Mean cost of drugs supplied (borne by scheme): INR 740.5
o Mean diagnostics cost (borne by scheme): INR 278.7
CHE prevalence:
o Before admission: 65.5% by TMFE, 54.2% by CTP
o After admission: reduced to 29.8% (TMFE), 29.5% (CTP)
o Excluding advanced diagnostics not available onsite (e.g., CT scan), CHE could drop even further
Satisfaction:
o 99.1% had heard of AB-PMJAY;
o Most learned via local bodies;
o High satisfaction (95%) with hospital and scheme services
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DISCUSSION
Insurance Awareness and Enrollment in Bihar
Prior to the launch of the Ayushman Bharat (Lahariya, 2018) Pradhan Mantri Jan Arogya Yojana (AB-
PMJAY), Bihar's insurance landscape was marked by stark insufficiencies. According to the 75th Round of the
National Sample Survey (NSSO (Government of India, 2019), 201718), less than 20% of Bihars population
reported having any form of health insurance coverage. Awareness levels were especially low among
Scheduled Castes (SCs), Scheduled Tribes (STs), and women, particularly in rural and flood-prone districts of
northern and eastern Bihar.
Post-implementation data from NFHS-5 (International Institute for Population Sciences (IIPS) & ICF, 2021)
(201921) showed that awareness and enrollment under AB-PMJAY improved significantly, with nearly
39.6% of households in Bihar reporting some form of health insurance, most of which was attributed to
Ayushman Bharat (Lahariya, 2018). However, this figure still lags behind the national average and highlights
ongoing issues of exclusion and lack of outreach. Urban households were more likely to be covered (around
45%) than rural ones (approx. 37%), and male-headed households showed higher enrollment compared to
female-headed ones, indicating potential gendered inequities.
The disparities were also geographicaldistricts like Patna, Gaya, and Muzaffarpur reported higher levels of
scheme penetration and utilization, while backward and border districts such as Sitamarhi, Araria, and
Kishanganj reported lower awareness due to limited administrative presence and health infrastructure.
Utilization of Healthcare Services under AB-PMJAY
Utilization rates of services under AB-PMJAY in Bihar have seen gradual improvements but remain uneven
across socio-economic and geographic lines. NFHS-5 (International Institute for Population Sciences (IIPS) &
ICF, 2021) reveals that a significant portion of insured individuals either did not use their insurance
entitlements or were unaware of how to access them. Only a subset of those enrolled reported having used the
scheme for hospitalization.
Among those who did utilize the scheme, a majority sought services from government hospitals due to
proximity and familiarity. However, a key finding was the underutilization of empanelled private hospitals,
largely due to poor public awareness, limited availability in semi-urban and rural belts, and fear of hidden
charges despite the cashless nature of the scheme.
Additionally, beneficiaries faced difficulties in claim verification, long waiting hours, denial of certain package
services, and a lack of support at the facility level. The Aarogya Mitra systemhospital-based facilitators
intended to guide beneficiarieswas either under-resourced or non-functional in several facilities in Bihar,
particularly in Tier-3 towns.
Despite these limitations, some flagship tertiary hospitals such as PMCH (Patna Medical College Hospital),
AIIMS Patna, and IGIMS showed better utilization outcomes. These centers reported successful claim
processing and significant reductions in hospitalization costs for enrolled patients.
Financial Risk Protection and Out-of-Pocket Expenditure (OOPE)
The core aim of AB-PMJAYto reduce OOPE and provide financial protectionhas yielded modest yet
encouraging results in Bihar. According to the NSSO (Government of India, 2019) baseline (2017 18), OOPE
for hospitalizations in Bihar averaged ₹7,800 in public hospitals and over 19,000 in private facilities. This
expenditure burden was acutely felt among daily-wage earners, agricultural laborers, and low-income salaried
households.
Post-implementation data suggest that OOPE has decreased by approximately 3040% for beneficiaries who
successfully utilized the scheme, particularly for secondary-care services like appendectomies, deliveries,
c ataract surgeries, and orthopedic treatments. However, for many tertiary-level interventions (e.g., cancer care,
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cardiac surgery), hidden costs such as travel, post-discharge medications, non-listed diagnostics, and follow-up
visits continued to impose a financial burden.
Catastrophic Health Expenditure (CHE)defined as healthcare spending exceeding 10% of total annual
household consumption or 40% of non-food expenditureremains a critical concern. The incidence of CHE
has declined from over 60% (pre-2018, NSSO (Government of India, 2019) estimate) to about 38% (NFHS-5
(International Institute for Population Sciences (IIPS) & ICF, 2021) estimated) among enrolled users.
However, this is still significantly higher than the national average, indicating that AB-PMJAYs financial
protection in Bihar is partial and highly dependent on effective service delivery.
Disparities in Access and Equity
Despite improvements, severe inequities in access and usage persist in Bihar. Scheduled Caste and Scheduled
Tribe households reported the least benefit from the scheme, even though they are among the scheme’s
primary targets. Literacy level, media exposure, and distance from empanelled facilities were strongly
correlated with utilization rates.
Gender disparities were also significant. Female beneficiaries reported lower enrollment and even lower
utilization of the scheme. Cultural norms, mobility restrictions, and lack of financial decision-making
autonomy among women limited their access to hospitalization, even when medically necessary.
Moreover, patients from remote and riverine regionssuch as those residing in the Kosi and Gandak basins
faced high transportation and opportunity costs, which nullified the financial benefits of the scheme.
Structural Challenges in Scheme Implementation
Several operational and institutional gaps affect the effectiveness of AB-PMJAY in Bihar:
Inadequate hospital empanelment, especially in northern and eastern districts.
Limited awareness campaigns tailored to the socio-cultural context of rural Bihar.
Delays in reimbursement and non-availability of essential medicines and diagnostics at public hospitals.
Inconsistent quality of care, with some private providers accused of under-treatment or unnecessary procedures
to maximize claims.
The digital claim processing infrastructure, although robust in design, faces issues of poor connectivity, data-
entry errors, and weak monitoring at the state level. The absence of grievance redressal mechanisms in many
hospitals further weakens beneficiary trust in the scheme.
Alignment with National Health Goals
AB-PMJAY in Bihar must be seen in the broader context of India’s goal to achieve Universal Health Coverage
(UHC) by 2030, as articulated in the National Health Policy (2017) and the Sustainable Development Goals
(SDGs). While Bihar has made strides in coverage expansion, the gap between enrollment and effective
utilization indicates that much work remains to be done in terms of systemic strengthening.
Efforts to integrate AB-PMJAY with primary health services through Health and Wellness Centres (HWCs)
are still in nascent stages in Bihar. Without this integration, the scheme risks becoming reactive rather than
preventive, undermining its long-term sustainability and effectiveness.
In summary, the discussion reveals that while AB-PMJAY has led to significant improvements in health
insurance coverage and modest reductions in OOPE in Bihar, systemic weaknesses, inequities, and operational
b ottlenecks continue to limit its transformative potential. The success of the scheme in Bihar will ultimately
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depend on local-level innovations, strong monitoring, better inter-departmental coordination, and community
engagement tailored to the socio-economic realities of the state.
Limitations
No control group or comparator arm.
Participant recall and selection bias possible (cross-sectional design).
Results may not generalize beyond the single tertiary hospital.
Cost calculations based on government-fixed rates, not market rates.
CONCLUSION
The implementation of the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB-PMJAY) in Bihar has
resulted in measurable improvements in financial risk protection and healthcare access among economically
vulnerable populations.
Post-implementation data shows a significant reduction of 72.2% in average Out-of-Pocket Expenditure
(OOPE) for tertiary caredropping from INR 5042.3
to
INR 1401.2
.
Additionally, the prevalence of
Catastrophic Health Expenditure (CHE) declined substantially:
By Total Monthly Family Expenditure (TMFE) criteria, CHE reduced by
54.5%
(from
65.5%
to
29.8%
).
By Capacity to Pay (CTP) criteria, it declined by
45.6%
(from
54.2%
to
29.5%
).
Health insurance coverage in Bihar also improved markedly
rising by 98%
, from
20%
(NSSO 201718) to
39.6% (NFHS-5 201921), highlighting the scheme’s expanded reach.
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Despite these significant gains, gaps in equity and implementation remain. Marginalized communities
especially those from SC/ST groups and remote districtscontinue to face barriers such as limited awareness,
lack of empanelled hospitals nearby, and substantial indirect costs (wage loss, travel expenses).
To fully realize the goal of Universal Health Coverage (UHC)
,
AB-PMJAY must be strengthened through:
Robust infrastructure development,
Active
monitoring and grievance redressal
,
And integration with
primary care delivery
via
Health and Wellness Centres (HWCs)
.
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