The research paper is investigating the effect of income on digitalisation which differentiates, non-digitally

skilled and digitally skilled workforce of India in terms of employment and economic inequality qualitatively

using secondary sources from RBI and ITU website. As places having more connected with digital

technologies and advertising attracting more tourists hence there has been a growing worry in the general

public, that this digital divide will cause a gap in employment opportunities between the digitally literate and

economic inequality between digitally skilled and non-digitally skilled labour. The mass level of

unemployment in rural India is common for many days because small to big technological tools and machines

replaced the manual worker (Rajkumari Ahir et al,2024). As the tourism is also proved for those labour as

means of livelihood for them. But as there is world transformation as a single village is being possible only due

to digital era and digital platform for all thing involving tourism hence the future of tourism is greatly

depending on the digitalisation.

Digitalisation leads to tremendous economic growth in sectors of the economy but for some sectors it leads to

creation of an employment rate that takes a negative turn. According to the 2017 (Archana Prasad,2017).

World Investment Report of the UNCTAD, the ICT Industry is providing millions of jobs around the world.

But in actuality, it is only a myth for India. Between March 2014 and January 2017, the Quarterly Employment

Economic inequalities in India are expanding without providing an umbrella to cover the rural sector of India.

There lacks an effective policy to mitigate the negative implication on the digitally illiterates. In this

digitalising era rural people required a training to gain digital literacy for making the digital divide to minimal

level. The study aims to fill this gap by comprehensively evaluating the negative implication of digitalization

studies specifying on this topic in the Indian context are limited.

Therefore, this study aims to comprehensively analyse the significance of the negative implications of

d igitalization on unemployment in the Indian context. In this qualitative study for analysing the negative

impact of digitalisation, digital divide between different income groups, percent of business selling online

taken as indicator for growth level of digitalisation in business sector which plays crucial role in creating

paper by Sudarshan Kumar (2022) examines how digitalization has affected job creation in India, finding that

the country's digital transformation has led to more digital jobs across various regions. (Curtarelli,2017) Disha

Pandey (2024), paper confirms the impact of digitalization on employment patterns in India, further

highlighting the challenges and opportunities presented by the digital revolution. (Balog & Demidova, 2021)

(Lowry et al., 1951)

Manjusha Goel (2021) examines the impact of digitalization on the employability of faculty in India's

education sector. While digitalization has made life easier in some ways, it has also created challenges for

employment. (Balog & Demidova, 2021) The study finds that policies should promote digitalization along

with addressing country-specific factors like economic growth and productivity to ensure the benefits of

technological progress are equitably distributed and do not exacerbate socioeconomic inequalities. (Manjusha

the other hand, the service sector is the most positively affected sector. Employment can be generated more

and more in the digitalization era by making the students and workers learn digital skills and transforming the

labour into skilled labour (Milojko Arsic, 2020).

This shift towards digitalization requires a workforce that is adaptable and equipped with the necessary skills

to thrive in a technology-driven economy. As industries continue to evolve, investing in digital education and

training programs will be crucial to ensuring sustainable employment opportunities for individuals in the

future. Findings of the research suggest that those who are able to adapt and acquire digital skills will be better

positioned to secure stable employment in the rapidly changing job market. Additionally, governments and

organisations must collaborate to provide accessible and relevant digital education initiatives to support

individuals in transitioning to the digital economy.

indirectly to each other, which analysis gives the clear picture of the trend of digitalisation and its impact on

bank branches hence digital divide and economic inequality.

By the middle of the second decade of the twenty-first century, almost every household of India had 96 %

android phones and the cost of using digital infrastructure came on its lowest stage. In the second decades

central and state governments provided digital devices to students and the identity of every citizen also got

digitised. There are about 1.38 billion Aadhar now (MEA Dashboard, UIDAI Dashboard,2023). The next level

innovations in computing and software enabled easy access to the new digitised version of economy to the

common and village peoples also. Transforming labours into digitally skilled workforce, government of India

started to train the individuals through may government schemes like the Pradhan Mantri Grameen Digital

Saksharta Abhiyaan (PMGDISHA,2017), National Digital Literacy Mission (NDLM,2014), Digital India

terms. Education sector was digitised fully in this pandemic (SIDE,2024). Digital technologies are changing

and responsible for shaping the labour markets, digitally skilled labour demand is increasing on one hand, the

routine manual worker’s job is reducing on the other hand.“. This transformation promises higher productivity

entire industries, and unequal access to digital technologies threatens to exacerbate job market vulnerabilities

who have not adequate and fixed internet connections so digital technologies access in the rural areas is less

(IPCIDE Research). The figure-1 briefly explains the relationship between the growth of income level

Figure 1: Digital Divide between different income groups

Source: Figure compiled as per the data from Annual report of ITU 2023-24

In the modern era business is getting digitised at an increasing rate. The figure-2 shows us year wise year the

businesses are shifting their selling activities online. In 2016 the business selling online was 4% but year by

year from 8% in 2018 to approximately 80% in 2020 and increasing in word direction year by year. There is

growing concern for manual workers to complete the markets in terms of reducing the cost of business owners

by managing lengthy accounts of business in a couple of minutes hence without having digitally skilled the up

going trends of online selling business indicates the drastic employment cut for manual workers from the

business sector.

growing year by year the number of new branches opening in the rural sector is most affected negatively in

and in current that is in 20124-27 it reduced to 400.For every city, every district of a country there are always

requirements of Banks for their daily cash demand and deposit. The management of a bank account is a

responsibility of the government. Hence there are several in numbers hiring per year in banks and financial

institutes is being done which is a major source of employment for young individuals and experts of the sector.

But due to development of advanced software and computing almost everything is done in minutes and one