International Journal of Research and Innovation in Social Science (IJRISS) | Volume V, Issue V, May 2021 | ISSN 2454–6186

Effectiveness of Principals Interpersonal Communication: A Literature Review

Mutiara Nur Ahlaini, Sowiyah¹, Umigiarini Pangestu² and Felia Santika³,
Department Teacher Training and Education, Lampung University, Indonesia

Abstract: The purpose of this review is to determine the effectiveness of interpersonal communication of the principal In context of the world. This research uses compare journals related to the effectiveness of interpersonal communication in the sphere of education. Based on the results of a literature review from various countries in the world, the authors found that interpersonal communication can help the school principal in carrying out their duties by communicating in interpersonal with anyone. Therefore, the principal is expected to communicate well in interpersonal to create relationships, openness and trust within the scope of the organization Communication that can be done by the principal is interpersonal communication to create the relationship and trust are invited to communicate. Interpersonal communication can be effective if communication is conducted face-to-front and two-way with openness, clarity, transparency, brief, kindness, concrete, consideration. The importance of the effectiveness of interpersonal communication in education attracts researcher to examine, and this article is to test how the effectiveness of interpersonal communication of the principal in the organization. With the expectation of the principal can develop continuously interpersonal communication to build relationships and trust to anyone.

Keywords: effectiveness, comunication interpersonal, principal

I.INTRODUCTION
Communication is 98% of the most effective and significant of may running function of management and aspects of leadership (Baxter, 2014; Sabancı, Ahmet Şahin, Sönmez, & Yılmaz, 2016). Communication plays an important role in the implementation of organizational activities are supported by the rapid development of communication as organizational needs change(Üstüner & Kis, 2014). Managers’ skills and effective leaders can be seen in human relationships, can develop other people and networks, can understand each other in receiving and providing information, positive non-verbal behaviour, encouraging communication up and down, listening effectively, developing strong symbolic messages (Sabanci, Sahin, & Özdemir, 2016). The leader in carrying out his duties and responsibilities with management functions is primarily communication that can effectively streamline his leadership.