Access to Quality Information as a Tool for Rebuilding Trust in Service Delivery of Teachers with Visual Impairment in Nigeria
- January 11, 2021
- Posted by: RSIS Team
- Categories: Education, IJRISS
International Journal of Research and Innovation in Social Science (IJRISS) | Volume IV, Issue XII, December 2020 | ISSN 2454–6186
Victor Chuks Nwokedi (Ph. D) & Samuel Olajide Ogundele
Department of Social Science Education, University of JOS, Jos Plateaustate, Nigeria
Abstract
Teaching is the process of inculcation knowledge, values, morals and skills needed to solve both theory and practical problems. Knowledge is gain as a result of access to quality information about a topic or subject. However, quality information can be used as an asset to enhance effective service delivery of teachers with visual impairment in Nigeria and toward rebuilding trust in the educational services provided. To this end the paper examine the need to access quality information as tool for rebuilding trust in service delivery of teachers with visual impairment, role of information in teaching and learning process, and advantage of access to quality information on service delivery of teachers with visual impairment. It was concluded that the role of information in teaching and learning process cannot be over emphasized, teachers including teachers with visual impairment need to access quality information in other to transfer quality knowledge to their learner. It is observed that information access is low among teachers with visual impairment. Suggestions is that the institutions need to provide adequate information resources in a format that can be easily access by teachers with visual impairment, and the institutional based information system should be effectively manage so that the service delivery of teachers with visual impairment can be trusted in Nigeria.
Keywords: Access, Quality Information, Rebuilding Trust, Service Delivery and Teachers with Visual Impairment
INTRODUCTION.
Information play important role in discharging day to day activities of individual in every profession and teaching is not an exception. The term Information mean, to inform, enlighten or create awareness on a given subject, topics or event. Ortlieb (2012) opined that, information is needed in all activities (including teaching). Information refers to knowledge, idea, thought or event that is communicated in any form from one person to another. According to Chinnasamy (2016) information is the knowledge of human in action which are communicated formally or informally. Achebe and Lucky (2013) added that information service is an exchange of information about ideas, feelings, attitudes and beliefs between sender and receiver.
