Effect of Human Capital Management on Organizational Efficiency (A Study of Zenith Bank PLC Calabar, CRS, Nigeria)
- June 12, 2018
- Posted by: RSIS
- Category: Management
International Journal of Research and Innovation in Social Science (IJRISS) | Volume II, Issue V, May 2018 | ISSN 2454-6186
Ogar, Cassius Ayam1, and Igwe, Monday Nweke2
1Faculty of Management Sciences, Department of Business Administration, Cross River University of Technology (CRUTECH) Nigeria
2Accountancy/Business Administration/Banking and Finance, Faculty of Management and Social Sciences, Federal University Ndufu-Alike Ikwo, Nigeria
Abstract: – The study critically and analytically ex-rayed the importance of Human capital management in contemporary business organizations. It is the key element in improving productivity, performance as well as competitiveness. This study thus examines the impact of Human Capital Management on organizational efficiency with particular references to the banking industry. Zenith bank PLC Calabar branch Cross River State Nigeria was used as case study. The study was anchored on the Human Capital Theory which describes HCM as the key competence, skills, knowledge and abilities of the workforce that contributes to organizations competitive advantage. One of the objectives of the study was to examine the extent to which human capital management influence organizational efficiency. The researchers pondered on what extent does human capital management influence organizational efficiency? The researchers asserted that: Human capital management does not increase organizational efficiency. An exploratory survey design was employed where questionnaire were administered to forty (40) respondents conveniently selected from staff of the Bank. Primary and secondary data were collected and analyzed using Statistical Package for Social Science Students (SPSS) and formulated hypotheses were tested using the simple regression model and ANOVA. The findings revealed that Human Capital has positive impact on organizations efficiency. The researchers recommended that Human Capital Development practices such as training and retraining, welfare incentives etc should be adopted often in organizations in order to galvanize the desired motivation and commitment from the workforce.
Key words: Human Resources, Manpower planning, Human Capital, Management, Organization, Performance and Organizational efficiency
I. INTRODUCTION
It is conceivable as a manager to do things right lay splendid plans, draw clear team graphs, set up world-class mechanical production systems and utilize advanced bookkeeping controls, yet at the same time bombs by contracting the wrong individuals or by not spurring subordinates (Abdullah, Iaafar, and Taib, (2013). Then again, numerous executives have been effective even with insufficient plans, associations, or control (Baron (2007).
