Improving the Service Level with Special Reference to Third Party Logistics Service

International Journal of Research and Scientific Innovation (IJRSI) | Volume V, Issue VIII, August 2018 | ISSN 2321–2705

Improving the Service Level with Special Reference to Third Party Logistics Service

Subhodeep Mukherjee, Manish Mohan Baral

 Department of Management, Birla Institute of Technology, Mesra, Ranchi, Jharkhand, India

Abstract: Third party logistics (3PL) is a business dynamic of developing significance everywhere throughout the world. In any case, it is at an incredibly starting stage in India, anyway some family unit and multinational associations are attempting to develop themselves in this section. This paper focuses on problems faced by a 3 PL logistics company in its day to day operations and its solutions. It reveals around the major problem faced like 100% delivery is not achieved due to lack of vehicles, lengthy process flow of the materials, greater involvement of human being and lack of automation in the process. So major focus will on improving the some of the factors like how to reduce the waiting duration of the vehicles, process modification for both inbound and outbound logistics which will reduce the loading and unloading duration and in turn delivery time. And also how to reduce the inventory management duration and also duration for picking up the materials for the specified location by modifying the process flow. If all this constraints are improved then 100 % delivery can be achieved.

Keywords: Third Party logistics (3PL), Automation, Vehicles, inbound logistics, outbound logistics, and delivery time.

I. INTRODUCTION

SCM is an arrangement of methodologies used to productively incorporate providers, makers, and stockrooms and stores with the goal that the stock is delivered and circulated at the correct amounts, to the correct areas and at the ideal time. Logistics management is a supply chain management component that is utilized to meet client requests through the arranging, control and usage of the compelling development and capacity of related data, merchandise and ventures from origin to destination.

Logistics management enables organizations to decrease costs and upgrade client benefit. In logistics management, impulsive choices make numerous issues. For example, deliveries that fail or are delayed lead to buyer dissatisfaction. Harm of products because of reckless transportation is another potential issue. Poor logistics arranging continuously builds costs, and issues may emerge from the usage of incapable coordination’s programming. The vast majority of these issues happen because of ill-advised choices identified with outsourcing, for example, choosing the wrong seller or completing conveyance errands without adequate assets.

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