International Journal of Research and Innovation in Social Science (IJRISS) |Volume VI, Issue XI, November 2022|ISSN 2454-6186
Artificial Intelligence in Human Resources in the Era of Society 5.0
Khansa Islami, dan Sopiah
Master of Management, Faculty of Economics and Business, State University of Malang, Indonesia
Abstract: Humans and robots must be able to cooperate and work together to complete their roles and activities in the age of Society 5.0, which is a challenge for scholars and professionals of HRM. The company’s HR management operations, including the hiring process, interviews, coaching, advancement, salary, and staff effectiveness reviews, have widely used artificial intelligence (AI). Algorithm-based technology is thought to produce more productive and profitable outcomes, as well as reducing conventional biases. The purpose of this Systematic Literature Review (SLR) is to examine prior research on the application of artificial intelligence to human resource management (HRM), and examine the extent to which the use of artificial intelligence (AI) has affected businesses and employees.
Keywords: Artificial Intelligence, AI, Human Resource Management, HRM.
I. INTRODUCTION
The Japanese government declared the start of the Super Smart Society era (Society 5.0) in 2019 to outline preventative measures for interruption brought on by the Industrial Revolution 4.0 (Nair et al, 2021). In general, the Society 5.0 idea depicts how people and machines can collaborate anytime, everywhere, with humans taking on the more creative duties while robots do the others. Additionally, the society 5.0 industry has a specific problem domain target where the use of natural resource is skillfully handled to endorse market demand in order to help achieve a balance between ecology, industry, and economy (Demir, Döven, and Sezen 2019a). This goal is part of the society 5.0 industry.
Pereira et al. (2021) define artificial intelligence as the capacity to make decisions in real time based on earlier installed methodologies and supported by computing technology based on data analysis to learn and adjust automatically by providing more logical responses or responses to actual situations. By providing a better user experience when performing human resource management operations for corporations or businesses, technologies and applications connected to artificial intelligence are also used in the field of human resource management. The procedure of integrating artificial intelligence into the realm of human resources can be divided into four areas, namely, how artificial intelligence systems can think logically, behave rationally, and think like humans (George and Thomas 2019).