Assessing Human Resource Management Practices on Health Care Services in Banadir Region, Somalia

International Journal of Research and Innovation in Social Science (IJRISS) | Volume VI, Issue V, May 2022 | ISSN 2454–6186

Assessing Human Resource Management Practices on Health Care Services in Banadir Region, Somalia

Mohamed Roble¹, Dr Isaac Mokono Abuga^2
1Post graduate student, Mount kenya university, kenya
²Lecturer; Mount Kenya University, Kenya

Abstract: The study is aimed at assessing human resource management practices on health care services in Banadir region Somalia. Human capital was used in theoretical literature. Descriptive research design was used in the methodology. The study targeted three categories of employees in Banadir Region in Somalia namely; 17 top level management who comprise the heads of the health departments, 53 middle level management are the technical staff in the public hospitals who include medical officers, nurses, laboratory technologists, dentists, social workers and public health officers and 32 lower level management/support who include clerical officers, subordinate staffs, and secretaries. These makes a total population of 102 employees. Simple random sampling was applied to select 81 respondents in the respective strata. Primary data was collected using questionnaires. Qualitative and quantitative data analysis methods was used. Analysis of quantitative data was analysed through the use of mean, standard deviation, frequencies and percentages. Qualitative data was analysed through the use of content analysis. The findings indicated that training and development has a positive but insignificant effect on healthcare service delivery (β = .492, Sig = .134>.05). The results established there is an insignificant and negative effect of rewards and recognition on healthcare service delivery (β = -.224, Sig = .302>.05). The research noted a positive and significant effect of employee involvement on healthcare service delivery (β = .799, Sig = .048). This demonstrated that a change in employee involvement by a unit will lead to a 0.799 change in healthcare service delivery. Based on this, the research recommends that the county government should develop capacity building programmes that will help expand the competency and professionalism of health workers

Key words; employee, training and development, employee involvement

I. INTRODUCTION

Among the top priorities for a significant number of governments worldwide is enhancing the quality of public service. Available, affordable and prompt public service is necessary for all public institutions to enhance citizens’ well-being and create an atmosphere of confidence (William, Victor, Krista, Piret, & Lars, 2017). Decent work in the health sector is an important prerequisite for achieving successful and efficient health systems; resolving the shortage of health workers, and achieving the goal of equal access to quality health care. In real life, the health sector is about people and their technical capacity; there can be no health care

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