Development of an Android Based Intelligent Service Delivery Mobile System
- June 15, 2021
- Posted by: rsispostadmin
- Categories: Computer Science and Engineering, IJRIAS
International Journal of Research and Innovation in Applied Science (IJRIAS) | Volume VI, Issue V, May 2021|ISSN 2454-6194
Development of an Andriod Based Intelligent Service Delivery Mobile System
Asogwa Tochukwu Chijindu, Ugwu Edith Angela, Mbah David Luchi
Computer Science, Enugu State University of Science and Technology, Enugu, Nigeria
Abstract
This paper presents the development of an android based intelligent demand service delivery mobile system. The aim is to provide a system which incorporates various domestic home service professionals into a single platform and intelligently monitor their behaviors when services are requested. This will be achieved by developing an intelligent algorithm which monitors service request using time control function and then send feedback to the request user of the service professional behavior which includes request acceptance notification, rejection notification (i.e if the request is ignored or rejected). With this system, the service request person will never be disappointed or kept stranded. The system will be developed using necessary universal modeling diagrams, process models, data model and implemented with android studio as a mobile application system. The system was tested and the result showed that when service request was accepted, the user received notification of the request acceptance, and in another case where service was rejected or ignored the request user received notification within 60 sec of service request.
Keywords: Intelligent algorithm, Feedback notification, Service request, Service professional
I.INTRODUCITON
Service delivery system is an online application which will render domestic services once demand is requested by the user [1]. The structure is in place to help combat the challenges of domestic home services [2], maintenance, delivery, catering and lots more activity. However till date, very few of them have gained market acceptance and also none as far as the researcher has the capacity to solve multiple problem. In order words, none was able to integrate multiple service professionals in one platform for easy access and service delivery [3, 4, 5, 6].
Over time popular service delivery applications like Opay,
