International Journal of Research and Innovation in Social Science (IJRISS) | Volume III, Issue VIII, August 2019 | ISSN 2454–6186

Effect of Job Satisfaction on Workers Productivity (A Case of Access Bank Plc)

AFOLABI, Michael O.^1*, ANINKAN, Olubukola O.² and OGUNBANJO, Olufunmilola A.^3
1,2,3Department of Business Administration, Gateway (ICT) Polytechnic, Saapade, Ogun State, Nigeria
*Corresponding author

Abstract: – Lower convenience costs, higher organizational and social and intrinsic reward will increase job satisfaction Job satisfaction is complex phenomenon with multi facets and influenced by the factors like salary, working environment, autonomy, communication, and organizational commitment. Different people interpret compensation differently. Compensation, reward, recognition, and wages are terms used in different situations. Survey research design primarily involves the researcher administering standardized questions about the subject of investigation, from a sampled group of people for the purpose of describing respondents’ opinions and views regarding the subject of investigation. The population for this study comprises the staff of Access Bank Plc, Sagamu Branch, Sagamu local Government, Ogun. Twenty staff in Access Bank, Sagamu was selected using simple random techniques. Based on the findings of this research it was concluded thatbank industry or Company should organize seminar for their workers so as to ensure quality service delivery.Bank industry/company should always encourage their workers foe effective and efficiency service delivery.Bank industry should ensure that costumer’s property insured is safe and guarantee.Company workers should always listen and care for their customers at any time.Government should ensure conducive environment for growth and development of bank industry

Keywords: business management, job satisfaction, money value.

I. INTRODUCTION

The concept of job satisfaction, viewed through different lenses by various scholars, is defined differently. Greenberg and Baron (2008), viewed job satisfaction as a feeling that can produce a positive or negative effect toward one’s roles and responsibilities at work.Job satisfaction can be defined as worker’s emotional response to different job related factors resulting in finding pleasure, comfort, confidence, rewards, personal growth and various positive opportunities, including upward mobility, recognition and appraisal done on a merit pattern with monetary value as compensation.Greenberg and Baron (2008) it as a positive feeling toward a person’s job.