Organizational Stress and Demographic Variables as Predictors of Workplace Violence in the Telecommunication Industry
- September 8, 2020
- Posted by: RSIS
- Categories: IJRISS, Psychology
International Journal of Research and Innovation in Social Science (IJRISS) | Volume IV, Issue VIII, August 2020 | ISSN 2454–6186
ADEGOKE Olusegun Steve1, AYANTAYO, Solomon Ojo2
1Department of Psychology, Faculty of the Social Sciences, University of Ibadan
2Department of Peace and Conflict Studies University of Ibadan
Abstract: This study aimed at investigating organizational stress and demographic variables as predictors of workplace violence in the telecommunication industry. Workplace violence, in terms of occupational health and safety, is one of the most important problems of working life. “Incidents where staffs are abused, threatened or assaulted in circumstances related to their work, including an explicit or implicit challenge to their safety, well-being or health” interfering with work tools and equipment .
A cross-sectional research design was adopted in this study. The study was conducted in a telecommunication industry in Ibadan, Nigeria. The study setting was Etisalat Telecommunications Company. The participants for this study comprised of men and women who are workers in Etisalat Plc, Ibadan offices. The respondents were selected using purposive sampling technique with population sample size of 187. 80 (42.8%) of the participants were males, while the remaining 107 (57.2%) were females. The mean age was 34.17, SD= 8.72. The hypotheses were tested using inferential statistics.
The results showed that organizational stress had significant influence on workplace violence at {t(185) = 2.069; P<.05)}; only age had a significant negative relationship with workplace violence in this study at (r=-.51: p<.05). organizational stress and workplace violence among employees in the telecommunication industry. (r = .155; P<.01); gender, age, marital status, educational qualification and work experience jointly explained about 9.2% variance observed in workplace violence (R2 = 0.92, F (5, 187) = 2.35, p < .05); age, (β = .136, t = 2.010, p<.05), marital status (β =.-.137, t = -2.353, p<.05) and work experience (β =.-.148 p<.05)
It was concluded that organizational stress and demographic variables are significant predictors of workplace violence . This study also indicated significant negative relationship between age and workplace violence. This study recommends that organizations should try as much as possible unravel the factors that have the tendency of causing stressors for the employees in the organization. This will help limiting the effect of job stressors on employee job attitudes and work behaviours.
