Private Hospitals are More Suitable for Public Despite High Cost of Treatment

International Journal of Research and Innovation in Social Science (IJRISS) | Volume I, Issue VIII, August 2017 | ISSN 2454-6186

Private Hospitals are More Suitable for Public Despite High Cost of Treatment

Manoj Raghuwanshi¹, Dr. Avinash Desai²

  ¹Assistant Professor, Acropolis Institute of Management Studies and Research, Indore, Madhya Pradesh, India
²Group Director LNCT Group Indore, Madhya Pradesh, India

Abstract: Patients carry certain expectations before their visit and the resultant satisfaction or dissatisfaction is the outcome of their actual experience The most important reason to conduct patient satisfaction surveys is that they provide the ability to identify and resolve potential problems before they become serious. There are only few studies done for comparison of patient satisfaction with the services provided in government and private hospitals in India. We measure patient satisfaction with the services provided in government and private hospitals in Indore (M.P.) city ,through questionnaire survey .We did conveyance sampling and applying paired t –test. A Total 66 hospitalized patients from government and private ownership had been selected for interview. This comparative study entails us why private hospitals are more suitable for public despite high cost of treatment and what measures are required for public hospitals owners to satisfy their patients but many times resources constantans is their answer.

Keywords-Patient, Satisfaction, Government Hospital, Private Hospital, Questionnare survey

I. INTRODUCTION

During prehistoric period sick people took treatment from Ayurvedic practioner (Vaidya) with lots of herbs and natural products. This treatment was provided by founding religious orders or by volunteers. The connection between sick people (patient) and Practitioner (Physician) has been continuously in demand since ancient times. Indians as well as Egyptians have developed hospitals in the early Greek and Roman Civilization. With the adoption of Globalization liberalization many hospitals were developed with the inclusion of adequate contemporary equipment, expertise physician, staff which are essential to give treatment to patient. According to the Medical Council of India (MCI) there are around 9.29 lakh doctors registered in the Indian Medical Register. The council assumes that around 80 per cent availability of doctors at one time, it is estimated that around 7.4 lakh doctors may be actually available for active service. It gives a doctor-patient ratio of 1:1674 against the WHO norm of 1:1000, when every year around 55,000 doctors and 25,000 PG doctors are graduating from various colleges.

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