The Effect of Job Insecurity, Job Characteristics, and Workload on Employee Performance of Bank Aceh Syariah With Work Satisfaction as A Mediation

International Journal of Research and Innovation in Social Science (IJRISS) | Volume V, Issue X, October 2021 | ISSN 2454–6186

The Effect of Job Insecurity, Job Characteristics, and Workload on Employee Performance of Bank Aceh Syariah With Work Satisfaction as A Mediation

Rully Marzuli*, Muhammad Adam, M. Shabri
Management Department, Universitas Syiah Kuala, Indonesia
*Corresponding author

Abstract: This study aimed to see the effect of job insecurity, job characteristics, and workload on employee performance mediated by work satisfaction variables. The research subject was all employees of Bank Aceh Syariah (PT. BAS) Sigli Branch, located in Sigli city, Indonesia. The population was taken as a sample, as many as 106 people. The results show that Job insecurity affects Work satisfaction, Job Characteristics affects Work satisfaction, Workload affects Work satisfaction, Job insecurity does not affect Employee Performance, Job Characteristics affects Employee Performance, Workload affects Employee Performance, Work satisfaction affects Employee Performance, and Job insecurity affects Employee Performance through work satisfaction, Job Characteristics affects Employee Performance through work satisfaction, and Workload affects Employee Performance through work satisfaction. In the indirect influence model of job insecurity on employee performance, work satisfaction functions as a full mediator, while in the indirect effect model of job characteristics on employee performance, and the indirect effect model of workload on employee performance, work satisfaction functions as a partial mediator. These findings confirm the notion that the tested employee performance improvement model can be used, although there is one direct effect model that is not significant. This means that the model for improving employee performance is an indirect function of comforting job insecurity through work satisfaction, a direct function of strengthening job characteristics, a direct function of workload adjustment, and a function of increasing work satisfaction both as full moderator and partial moderator. Further researchers can develop this tested model by adding other variables such as corporate culture and employee innovation.

Keywords: Job insecurity, Job Characteristics, Workload, Work satisfaction, Employee Performance

I. INTRODUCTION

The Islamic banking industry in Indonesia is the sector with the most dynamic development in Indonesia, both in terms of the application of technology, and the development of Islamic banking, even in terms of supervision and regulation by the Financial Services Authority (OJK). The same is the case with Bank Aceh Syariah (PT. BAS) as the sharia bank which carries out Islamic banking operations in Aceh Province, Indonesia. In running the banking business, PT. BAS especially the Sigli Branch, located in Sigli city, determines three important factors that absolutely must exist, namely strong capital, adherence to prudential principles, and the application

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