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The Effect of Leader Display Emotion on Work Performance

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International Journal of Research and Innovation in Social Science (IJRISS) | Volume III, Issue VI, June 2019 | ISSN 2454–6186

The Effect of Leader Display Emotion on Work Performance

Parisa Ehsan Kashani

IJRISS Call for paper

Department of Management and Marketing, Faculty of Economics and Management, University Putra Malaysia (UPM)

Abstract:-Leadership is an important function of management that helps maximizing organizational performance. Leaders use emotions to manage the meaning of job in the eye of the followers. The emotions a leader display influence leader’s effectiveness (Choudhary et al., 2017). Emotion is a leadership tool that influence leadership effectiveness. Positive emotion of a leader can improve employee satisfaction with leadership. Satisfaction with leadership improves performance and turnover intention (Rosete and Ciarrochi, 2005). Research about the influence of leader’s display emotion on followers’ performance is still limited and only few studies found the outcomes of leader’s display emotions in the organizational context (Lewis, 2000).

Key Words: Leadership; Leader Display Emotion; Work Performance

I. INTRODUCTION

In today’s fast-paced economy competition, successful organizations are paying much more importance to effective leadership for successfully managing their human assets. Employee work performance is a major indicator for leadership effectiveness (Amoako-Asiedu and Obuobisa-Darko, 2017 ). Number of studies have done in regard to leader effectiveness and employee work performance. Leader effectiveness can be viewed from both employee’s and the leader’s point of views. In regard to employee performance, employee perception about leader effectiveness has significant influence on the performance (Choudhary et al., 2017).
Apparently, employees who perceive their leader as kind, caring, honest and supportive put forward great efforts to bring up the organizational standards and achieve high valued tasks (Khan and Nawaz, 2016). Also, leader’s mood and the emotion affect employee perception about the leadership effectiveness. Leader’s positive emotional expression (e.g., happiness and hope) create positive atmosphere that increase motivation and performance (Liu, Zhang and Liu, 2017).