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The Effect of Management Support, Training Culture, Job Challenges And Career Opportunities on Employee Performance Through Adaptability and Skill Flexibility at Bank JatimIn East Java Province

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International Journal of Research and Innovation in Social Science (IJRISS) | Volume IV, Issue XI, November 2020 | ISSN 2454–6186

The Effect of Management Support, Training Culture, Job Challenges And Career Opportunities on Employee Performance Through Adaptability and Skill Flexibility at Bank JatimIn East Java Province

 Soeroso R., Ujianto, Slamet Riyadi
Faculty of Economics and Business, August 17, 1945 Surabaya University, Indonesia

IJRISS Call for paper

ABSTRACT:- This study aims to analyze the effect of management support, training culture, job challenges, and career opportunities on employee performance, through mediation of adaptability and skill flexibility on Bank Jatim employees in East Java Province. The study design uses an explanatory research approach. Research population was all employees at the main branch of Bank Jatim in East Java Province, amounting to 6,473 people. The sample was calculated by the Slovin formula and obtained a total sample of 380 people. Sampling technique using proportional random sampling. Data analysis techniques using Structural Equation Modeling (SEM).
The results show management support has a significant effect on adaptability and skill flexibility, while the effect on employee performance is known to be insignificant. Training culture has a significant effect on adaptability, skill flexibility, and employee performance. Job challenges have a significant effect on adaptability and skill flexibility, while their effects on employee performance are known to be insignificant. Career opportunities have a significant effect on skill flexibility and employee performance, while the effect on adaptability is known to be insignificant. Finally, adaptability and skill flexibility have a significant effect on employee performance.

Keywords: management support, training culture, job challenge, career opportunities, employee performance, adaptability, skill flexibility

1. INTRODUCTION

Human resources, human power, or power (energy or power), resources are also called human resources, abilities, strengths, expertise. Along with technological developments and changes in the world which are increasingly complex, a person must always update his / her abilities according to these changing conditions. In reality, humans have raw potential and abilities, which ideally will continue to develop continuously and sustainably, which ultimately has an impact on employee performance.
Robbins (2015: 35) states that employee performance is a function of the interaction between ability and motivation. Employee performance is the achieved result by employees in their work according to specific criteria that apply to certain jobs. Performance, in general, is also said to be a measure for someone in his job. Performance is the foundation for productivity and contributes to the achievement of organizational goals.