The Effect of Situational Leadership and Teacher Performance Toward the Quality of Education Services
- September 23, 2021
- Posted by: rsispostadmin
- Categories: Education, IJRISS, Social Science
International Journal of Research and Innovation in Social Science (IJRISS) | Volume V, Issue VIII, August 2021 | ISSN 2454–6186
Resdhia Maula Pracahya, Riswanti Rini, Sowiyah
Department of Educational Management, Universitas Lampung, Indonesia
Abstract: The purpose of this study was to analyze and determine the effect of situational leadership and teacher performance on the quality of vocational high school education services in Pringsewu Regency. This research is a quantitative research with ex-post facto method. This study uses a random sampling technique with a sample of 425 teachers. Data was collected using a questionnaire in the form of a questionnaire. Hypothesis testing using simple linear regression analysis and multiple regression analysis through the F test and t test to determine the effect of the independent variable on the dependent variable at the 95% confidence level (α = 0.05). The results showed that: (a) situational leadership had a positive and significant effect on the quality of educational services by 33%, (b) teacher performance had a positive and significant effect on the quality of educational services by 24%, and (c) situational leadership and teacher performance had a positive effect, and significant to the quality of education services by 45%.
Keywords: situational leadership, teacher performance and quality of education services
I.INTRODUCTION
Vocational schools are one of the government’s efforts to improve quality human resources with high skills and competitiveness. Vocational high school is a vocational secondary education that prepares students to work in certain fields, can adapt to the work environment, can see job opportunities and can develop themselves in the future to become a professional workforce. According to education services in schools as public services, it is stated in Article 5 paragraph 2 of Law No. 25 of 2009 concerning public services, which include education, teaching, employment, housing, communication, information, environment, health, social security, energy, banking, transportation, natural resources, tourism, and other strategic sectors [20].
Quality is something that is dynamic and continues to move, if it moves forward it is said that there is an increase in quality, if it moves backward, it is said that the quality is decreasing. Quality can mean superiority or excellence, which is exceeding generally accepted standards. Something can be said to be of quality if there is a match between the conditions possessed by the desired service and the intentions of the person who wants it.
The quality of educational services is the value given by students as far as the educational services provided are in accordance with the expectations of students. Students will
