Groom Master: A Web-Based Pet Grooming Appointment Scheduling & Inventory Manager

Authors

Kenneth Bontigao

Arellano University, Pasig Campus (Philippines)

Jasper Mendoza

Arellano University, Pasig Campus (Philippines)

Mark Rovan Rioveros

Arellano University, Pasig Campus (Philippines)

Edrian Salatan

Arellano University, Pasig Campus (Philippines)

Article Information

DOI: 10.51584/IJRIAS.2025.10100000117

Subject Category: Computer Science

Volume/Issue: 10/10 | Page No: 1331-1340

Publication Timeline

Submitted: 2025-10-25

Accepted: 2025-10-31

Published: 2025-11-12

Abstract

Groom Master is a web-based application that centralizes appointment scheduling, client management, and inventory tracking for pet grooming businesses. It allows pet owners to book services online while enabling administrators and groomers to manage appointments, grooming schedules, and supplies efficiently. Developed using the Agile SDLC, the system was iteratively refined based on user feedback. Evaluation followed ISO 25010 standards for functionality, reliability, usability, and maintainability. Built with PHP, MySQL, HTML5, CSS3, and JavaScript, GroomMaster offers a responsive interface accessible across devices, enhancing productivity, reducing scheduling conflicts, and improving overall service quality for small to medium-sized grooming businesses.

Keywords

Pet Grooming System, Web Application, Appointment Scheduling

Downloads

References

1. Mahfouz, M. S., et al. (2023). Evaluation of patient satisfaction with the web-based appointment system “Mawid.” Patient Preference and Adherence, 17, 881–892. https://www.ecommerce.dti.gov.ph/madali/baseline_survey.html [Google Scholar] [Crossref]

2. Ostadmohammadi, F., et al. (2025). Stakeholders’ experiences with electronic appointment system. BMC Health Services Research, 25, 102. https://mb.com.ph/2025/04/06/he-future-is-digital-helping-msm-es-thrive-in-a-tech-driven-economy [Google Scholar] [Crossref]

3. Betancor, P. K. (2025). Efficient patient care in the digital age: Impact of online scheduling on no-show rates. Journal of Medical Internet Research, Meta-Analysis, e12345. https://pmc.ncbi.nlm.nih.gov/articles/PMC12081397/ [Google Scholar] [Crossref]

4. Quimba, F. M. A., & Calizo, S. C. (2019). Determinants of e-commerce adoption of Philippine businesses. PIDS Discussion Paper 2019-24. https://www.pids.gov.ph/publication/discussion-papers/determinants-of-e-commerce-adoption-of-philippine-businesses. [Google Scholar] [Crossref]

5. Philippine Institute for Development Studies. (2019). Low adoption rate of e-commerce among PH firms. https://www.pids.gov.ph/details/pids-study-finds-low-adoption-rate-of-e-commerce-among-ph-firms. [Google Scholar] [Crossref]

6. Antivola, M. H. L. (2023, December 27). MSMEs prioritize digital adoption to tackle economic challenges. BusinessWorld. https://www.bworldonline.com/special-reports/2023/12/27/565338/msmes-prioritize-digital-adoption-to-tackle-economic-challenges-experts/ [Google Scholar] [Crossref]

7. Atienza, J. A. P., et al. (2024). Digital tools adoption and business growth of micro and small enterprises in Calapan City, Oriental Mindoro. World Journal of Advanced Research and Reviews, 24(3), 2410–2430. https://www.researchgate.net/publication/387526193_Digital_Tools_adoption_and_business_growth_of_Micro_and_Small_Enterprises_MSEs_in_Calapan_City_Oriental_Mindoro [Google Scholar] [Crossref]

8. University of the Philippines Digital Archives. (2024). Enhancing the resilience of Philippine MSMEs through adoption of new technologies [Undergraduate thesis, University of the Philippines Diliman]. https://digitalarchives.upd.edu.ph/item/61235/1091/ [Google Scholar] [Crossref]

9. Parilla, E. S., Evangelista, J., Aurelio, R., & Bullalayao, C. M. (2022). Inventory management practices and service delivery of healthcare facilities in Ilocos Norte, Philippines. Logistics and Operations Management Research, 1(1), 16–33. https://www.researchgate.net/publication/361585805_Inventory_Management_Practices_and_Service_Delivery_of_Healthcare_Facilities_in_Ilocos_Norte_Philippines [Google Scholar] [Crossref]

10. De Mesa, R. Y. H. (2024). Exploring user acceptance of electronic health records in urban, rural, and remote settings in the Philippines. BMC Health Services Research. https://pmc.ncbi.nlm.nih.gov/articles/PMC11029422/ [Google Scholar] [Crossref]

Metrics

Views & Downloads

Similar Articles