Retail Management – An Overview and Key Aspects for Success
Authors
Associate Professor, Department of Commerce Government First Grade College Kaduru, Chikamagaluru District (India)
Chief Librarian, Surana College Autonomous Bangalore (India)
Article Information
DOI: 10.51584/IJRIAS.2026.110200070
Subject Category: Management
Volume/Issue: 11/2 | Page No: 823-828
Publication Timeline
Submitted: 2026-02-21
Accepted: 2026-02-26
Published: 2026-03-11
Abstract
Retail management refers to overseeing and controlling various activities within a retail environment to ensure the success and sustainability of a business. This paper delves into the key components of retail management, including customer service, inventory control, pricing strategies, store design, marketing, and technology integration. It discusses the impact of globalization and digital transformation on retail, highlighting emerging trends, challenges, and opportunities for retailers. Through this research, the paper offers a comprehensive understanding of how effective retail management practices can foster competitive advantages in a rapidly evolving industry.
Keywords
Retail Management, Customer Service, Pricing Strategies, Inventory Control
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References
1. Kotler, P., & Keller, K. L. (2015). Marketing Management (15th ed.). Pearson Education. [Google Scholar] [Crossref]
2. Berman, B., & Evans, J. R. (2018). Retail Management: A Strategic Approach (13th ed.). Pearson. [Google Scholar] [Crossref]
3. Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation (6th ed.). Pearson. [Google Scholar] [Crossref]
4. McKinsey & Company. (2023). The Future of Retail: How E-commerce and Technology Are Reshaping the Industry. [Google Scholar] [Crossref]
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