Retail Management – An Overview and Key Aspects for Success

Authors

Kumar S.

Associate Professor, Department of Commerce Government First Grade College Kaduru, Chikamagaluru District (India)

Dr. Gururaj F Duragannavar

Chief Librarian, Surana College Autonomous Bangalore (India)

Article Information

DOI: 10.51584/IJRIAS.2026.110200070

Subject Category: Management

Volume/Issue: 11/2 | Page No: 823-828

Publication Timeline

Submitted: 2026-02-21

Accepted: 2026-02-26

Published: 2026-03-11

Abstract

Retail management refers to overseeing and controlling various activities within a retail environment to ensure the success and sustainability of a business. This paper delves into the key components of retail management, including customer service, inventory control, pricing strategies, store design, marketing, and technology integration. It discusses the impact of globalization and digital transformation on retail, highlighting emerging trends, challenges, and opportunities for retailers. Through this research, the paper offers a comprehensive understanding of how effective retail management practices can foster competitive advantages in a rapidly evolving industry.

Keywords

Retail Management, Customer Service, Pricing Strategies, Inventory Control

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References

1. Kotler, P., & Keller, K. L. (2015). Marketing Management (15th ed.). Pearson Education. [Google Scholar] [Crossref]

2. Berman, B., & Evans, J. R. (2018). Retail Management: A Strategic Approach (13th ed.). Pearson. [Google Scholar] [Crossref]

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4. McKinsey & Company. (2023). The Future of Retail: How E-commerce and Technology Are Reshaping the Industry. [Google Scholar] [Crossref]

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