Work Environment and Its Influence on Employee Retention in the EdTech Sector: Empirical Evidence from Bangalore, India

Employee retention is a critical human resource challenge in the rapidly growing EdTech sector, where organizations depend heavily on a young and skilled workforce. This study examines the influence of the work environment on employee retention at Corizo Edutech Pvt. Ltd., Bangalore, India. The work environment is considered in terms of leadership support, communication, teamwork and interpersonal relationships, recognition and rewards, career development opportunities, organizational culture, and work-life balance.
A descriptive research design with a quantitative approach was adopted. Primary data were collected from 130 employees through a structured questionnaire. The data were analyzed using percentage analysis, reliability analysis, Pearson correlation, and simple linear regression.

Work Environment, Employee Retention, Job Satisfaction, Employee Engagement

1. Abina, I. L. S., Loquinario, E. M., Malaya, L. J. P., Belano, J., & Cagape, W. E. (2022). Special education teachers’ job satisfaction and its effect on employee retention. International Journal of Research Publications, 115(1), 311–332. https://doi.org/10.47119/IJRP10011511220224346 [Google Scholar] [Crossref]

2. Achugo, E., & Olele, A. C. (2023). Workplace diversity and employee retention in small and medium enterprises (SMEs) in Lagos State. International Journal of Advanced Multidisciplinary Research and Studies, 3(2), 341–346. [Google Scholar] [Crossref]

3. Alshemmari, J. M. H. J., & Al Monawer, F. H. (2024). Analyzing the relationship between workplace diversity and innovation and its influence on organizational performance. Journal of System and Management Sciences, 14(1), 471–489. https://doi.org/10.33168/JSMS.2024.0127 [Google Scholar] [Crossref]

4. Asria, K. A., Juniwati, J., Ramadhan, R., Rosnani, T., & Mayasari, E. (2025). Retention of Gen Z employees: The impact of rewards, career development, and job satisfaction. eCo-Buss, 7(3), 1623–1637. https://doi.org/10.32877/eb.v7i3.1796 [Google Scholar] [Crossref]

5. Azmy, A., & Arifin, A. L. (2025). Employee retention factor at IT startup company: Job satisfaction as a mediating variable. Media Ekonomi dan Manajemen, 40(1), 12–41. https://doi.org/10.56444/mem.v40i1.5231 [Google Scholar] [Crossref]

6. Blau, P. M. (1964). Exchange and power in social life. Wiley. [Google Scholar] [Crossref]

7. Bonilla, M., Gbiengu, P., & Nnaji, C. (2024). Workforce sustainability in U.S. construction: Impact of health and wellbeing, diversity, equity, community, and connectivity on job satisfaction and retention. Revista Ingeniería de Construcción, 39(3), 1–12. https://doi.org/10.7764/RIC.00120.21 [Google Scholar] [Crossref]

8. Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The motivation to work (2nd ed.). Wiley. [Google Scholar] [Crossref]

9. Hulu, W. B. J., Telaumbanua, E., Halawa, O., & Mendofa, Y. (2024). The effect of job satisfaction on employee retention. Golden Ratio of Data in Summary, 5(1), 7–15. https://doi.org/10.52970/grdis.v5i1.677 [Google Scholar] [Crossref]

10. Jaganjac, J., Gavrić, T., & Obhođaš, I. (2020). Effects of work stress and job satisfaction on employee retention: A model of retention strategies. International Journal of Sales, Retailing and Marketing, 9(2), 38–51. [Google Scholar] [Crossref]

11. Kerich, V. (2024). Influence of workforce diversity on employee retention among manufacturing-based industries in multinational corporations (MNCs) in Kenya [Master’s thesis, Strathmore University]. Strathmore University Repository. [Google Scholar] [Crossref]

12. Mohanty, V., & Acharya, S. K. (2020). Examining workforce diversity and job satisfaction on employee retention. Shodh Sarita, 7(25), 201–207. [Google Scholar] [Crossref]

13. Ngotngamwong, R. (2020). A study of millennial job satisfaction and retention. Human Behavior, Development and Society, 21(3), 47–58. [Google Scholar] [Crossref]

14. Silaban, H., & Margaretha, M. (2021). The impact work-life balance toward job satisfaction and employee retention: Study of millennial employees in Bandung City, Indonesia. International Journal of Innovation and Economic Development, 7(3), 18–26. https://doi.org/10.18775/ijied.1849-7551-7020.2015.73.2002 [Google Scholar] [Crossref]

15. Singh, R. K. (2024). The impact of employee benefits on job satisfaction and retention: Internship report. International Journal of Research in Human Resource Management, 6(2), 11–18. https://doi.org/10.33545/26633213.2024.v6.i2a.196 [Google Scholar] [Crossref]

16. Tiwari, R. (2021). Employee job satisfaction and its impact on employee retention in retail sector with reference to Lucknow. Iconic Research and Engineering Journals, 5(6), 78–82. [Google Scholar] [Crossref]

17. Vincent, J. S., & Navaneethakrishnan, N. (2024). A study on the influence of workplace culture on employee satisfaction and retention. International Scientific Journal of Engineering and Management, 3(5), 1–9. https://doi.org/10.55041/ISJEM01864 [Google Scholar] [Crossref]

18. Yang, T. H., Saad, A. B., & AlQershi, N. (2021). Relationship between working environment, job satisfaction and employee retention on medical doctors in government hospitals in Malaysia: An investigative study. Journal of Management Information and Decision Sciences, 24(S1), 1–10. [Google Scholar] [Crossref]

19. Yuniastri, S. D., & Karyati, S. (2025). The impact of workforce diversity and organizational culture on employee retention in EJIP manufacturing companies. Talent: Journal of Economics and Business, 3(1), 1–11. https://doi.org/10.59422/jeb.v3i01.783 [Google Scholar] [Crossref]

• Is Strike Relevant in the Modern Era? Evidence from Indian Manufacturing, IT/Ites, FMCG, Electronics and Emerging Sectors
• A Qualitative Exploration of Work-Life Balance Among Private Universities Lecturers in Klang Valley
• Leadership Styles and Employee Motivation: Examining the Impact on Job Satisfaction and Turnover
• Human Resource Management, Organizational Culture, and Good Governance Practices: A Structural Equation Model on Service Orientation among Government-Owned and Controlled Corporation in Davao Region
• Cost of Silence: Exploring the Impact of Organisational Silence on Employee Engagement