The Satir Model in Developing Empathy in Nursing Communication

Authors

Cheng Kong Chee

Faculty of Technology and Applied Sciences, Open University (Malaysia)

Siti Fatimah Md Shariff

Faculty of Technology and Applied Sciences, Open University (Malaysia)

Fatimah Yusooff

Faculty of Social Sciences and Humanities, Open University (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2025.910000148

Subject Category: Psychology

Volume/Issue: 9/10 | Page No: 1751-1762

Publication Timeline

Submitted: 2025-04-14

Accepted: 2025-04-22

Published: 2025-11-06

Abstract

Beyond verbal exchanges, nursing communication frequently needs to address patients’ emotional and psychological needs, which calls for empathy and emotional sensitivity. To improve patient care and results, therapeutic relationships and nursing communication are encouraged. Through the alignment of self-awareness, emotional expression, and genuine interaction, the Satir Model can improve nurses’ capacity to emotionally connect with patients.

Keywords

Satir Model, Empathy, Nursing Communication

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References

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