Digital Literacy Skills and Academic-Library Engagement among Generation Z Students in Malaysian Higher Education

Authors

Nur Balqis Binti Ridzuan

Faculty of Information Management, University Technology MARA (Malaysia)

Noor Zaidi Sahid

Faculty of Information Management, University Technology MARA (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2025.910000623

Subject Category: Management

Volume/Issue: 9/10 | Page No: 7643-7656

Publication Timeline

Submitted: 2025-10-28

Accepted: 2025-11-03

Published: 2025-11-19

Abstract

This study investigates the relationship between digital-literacy competencies and academic-library engagement among Generation Z students in a Malaysian private university. Grounded in the Big6 Model, DigComp 2.2 Framework, and Bloom’s Revised Taxonomy, the research adopts a quantitative descriptive-correlational design to examine how information literacy, critical thinking, digital communication, and problem-solving skills influence students’ use of digital-library resources. Data were collected through a validated questionnaire (N = 421) and analysed using descriptive statistics, Pearson’s correlation, and multiple regression in IBM SPSS Statistics 29. Findings indicate that while students exhibit moderate overall digital literacy (M = 3.47, SD = 0.61), their engagement with institutional e-resources remains limited (M = 2.96). All four literacy dimensions correlated positively with library engagement (p < .01); however, information literacy emerged as the strongest predictor (β = 0.48, p < .001), followed by problem solving (β = 0.24) and critical thinking (β = 0.19). The results highlight a perception–practice gap: students overestimate their abilities yet underuse scholarly databases. The study affirms that higher-order cognitive and evaluative skills are central to effective digital participation and recommends integrating structured literacy modules, gamified tutorials, and peer-mentoring initiatives to strengthen Malaysia’s digital-competency agenda.

Keywords

Academic-library engagement, Digital literacy, Generation Z

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