The Impact of Emotional Intelligence on Team Dynamics and Organizational Success

This conceptual paper explores the multifaceted role of emotional intelligence (EI) in enhancing team dynamics and achieving organizational success. Drawing on foundational theories of emotional intelligence, the paper highlights the impact of self-awareness, self-regulation, motivation, empathy, and social skills on leadership effectiveness. The discussion extends to how EI promotes better communication, collaboration, conflict resolution, and workplace morale. This paper synthesizes key theoretical perspectives to argue for the centrality of EI in contemporary leadership, offering insights into how organizations can leverage EI to improve both interpersonal relationships and strategic outcomes. It also outlines directions for future research and implications for practice in leadership development.

Emotional Intelligence, Leadership, Organizational success, team dynamic

1. Arora, B. (2017). Importance of emotional intelligence in the workplace. International Journal of Engineering and Applied Sciences (IJEAS), 4(4), 257492. https://www.neliti.com/publications/257492/importance-of-emotional-intelligence-in-the-workplace [Google Scholar] [Crossref]

2. Ashkanasy, N. M., Härtel, C. E., & Daus, C. S. (2002). Diversity and Emotion: the new frontiers in Organizational Behavior research. Journal of Management, 28(3), 307–338. https://doi.org/10.1177/014920630202800304 [Google Scholar] [Crossref]

3. Bar-On, R. (2006). The Bar-On model of emotional-social intelligence (ESI). PubMed, 18 Suppl, 13–25. https://pubmed.ncbi.nlm.nih.gov/17295953 [Google Scholar] [Crossref]

4. Cherniss, C. (2010). Emotional intelligence: toward clarification of a concept. Industrial and Organizational Psychology, 3(2), 110–126. https://doi.org/10.1111/j.1754-9434.2010.01231.x [Google Scholar] [Crossref]

5. Coronado-Maldonado, I., & Benítez-Márquez, M. (2023). Emotional intelligence, leadership, and work teams: A hybrid literature review. Heliyon, 9(10), e20356. https://doi.org/10.1016/j.heliyon.2023.e20356 [Google Scholar] [Crossref]

6. Dabke, D. (2016). Impact of leader’s emotional intelligence and transformational behavior on perceived leadership effectiveness: a Multiple source view. Business Perspectives and Research, 4(1), 27–40. https://doi.org/10.1177/2278533715605433 [Google Scholar] [Crossref]

7. Goleman, D. (1998). The emotional intelligence of leaders. Leader to Leader, 1998(10), 20–26. https://doi.org/10.1002/ltl.40619981008 [Google Scholar] [Crossref]

8. Gómez-Leal, R., Holzer, A. A., Bradley, C., Fernández-Berrocal, P., & Patti, J. (2021). The relationship between emotional intelligence and leadership in school leaders: a systematic review. Cambridge Journal of Education, 52(1), 1–21. https://doi.org/10.1080/0305764x.2021.1927987 [Google Scholar] [Crossref]

9. Görgens-Ekermans, G., & Roux, C. (2021). Revisiting the emotional intelligence and transformational leadership debate: (How) does emotional intelligence matter to effective leadership? SA Journal of Human Resource Management, 19. https://doi.org/10.4102/sajhrm.v19i0.1279 [Google Scholar] [Crossref]

10. Kellett, J. B., Humphrey, R. H., & Sleeth, R. G. (2006). Empathy and the emergence of task and relations leaders. The Leadership Quarterly, 17(2), 146–162. https://doi.org/10.1016/j.leaqua.2005.12.003 [Google Scholar] [Crossref]

11. Maamari, B. E., & Majdalani, J. F. (2017). Emotional intelligence, leadership style and organizational climate. International Journal of Organizational Analysis, 25(2), 327–345. https://doi.org/10.1108/ijoa-04-2016-1010 [Google Scholar] [Crossref]

12. Maqbool, R., Sudong, Y., Manzoor, N., & Rashid, Y. (2017). The impact of emotional intelligence, project managers’ competencies, and transformational leadership on project success: an Empirical perspective. Project Management Journal, 48(3), 58–75. https://doi.org/10.1177/875697281704800304 [Google Scholar] [Crossref]

13. Mayer, J. D., Salovey, P., & Caruso, D. R. (2008). Emotional intelligence: New ability or eclectic traits? American Psychologist, 63(6), 503–517. https://doi.org/10.1037/0003-066x.63.6.503 [Google Scholar] [Crossref]

14. McCleskey, J. (2014). Emotional intelligence and leadership. International Journal of Organizational Analysis, 22(1), 76–93. https://doi.org/10.1108/ijoa-03-2012-0568 [Google Scholar] [Crossref]

15. Miao, C., Humphrey, R. H., & Qian, S. (2016). Leader emotional intelligence and subordinate job satisfaction: A meta-analysis of main, mediator, and moderator effects. Personality and Individual Differences, 102, 13–24. https://doi.org/10.1016/j.paid.2016.06.056 [Google Scholar] [Crossref]

16. O’Boyle, E. H., Humphrey, R. H., Pollack, J. M., Hawver, T. H., & Story, P. A. (2010). The relation between emotional intelligence and job performance: A meta‐analysis. Journal of Organizational Behavior, 32(5), 788–818. https://doi.org/10.1002/job.714 [Google Scholar] [Crossref]

17. Rahman, S. (2021). Emotional Intelligence and Leader Effectiveness: A Conceptual paper. https://ijibs.utm.my/index.php/ijibs/article/view/99 [Google Scholar] [Crossref]

18. Tan, K. T. L., Li, Voon, M. L., Ngui, K. S., & Swinburne University of Technology. (2022). Emotional Intelligence and Leadership Effectiveness: A Critical Review for Future research. In Global Business and Management Research: An International Journal (Vols. 14–14, Issue 3s, pp. 536–538). http://gbmrjournal.com/pdf/v14n3s/V14N3s-37.pdf [Google Scholar] [Crossref]

19. Wong, C., & Law, K. S. (2017). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. In Routledge eBooks (pp. 97–128). https://doi.org/10.4324/9781315250601-10 [Google Scholar] [Crossref]

• The Impact of Ownership Structure on Dividend Payout Policy of Listed Plantation Companies in Sri Lanka
• Urban Sustainability in North-East India: A Study through the lens of NER-SDG index
• Performance Assessment of Predictive Forecasting Techniques for Enhancing Hospital Supply Chain Efficiency in Healthcare Logistics
• The Fractured Self in Julian Barnes' Postmodern Fiction: Identity Crisis and Deflation in Metroland and the Sense of an Ending
• Impact of Flood on the Employment, Labour Productivity and Migration of Agricultural Labour in North Bihar