Analysing Communication Competence in Pre-Recorded Student Informative Speeches: A Content Analysis

Authors

Norfarhana Fadilla Mohd Zaki

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam (Malaysia)

Sharifah Nadia Syed Nasharudin

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2025.910000504

Subject Category: Social science

Volume/Issue: 9/10 | Page No: 6186-6196

Publication Timeline

Submitted: 2025-11-02

Accepted: 2025-11-08

Published: 2025-11-17

Abstract

Developing strong oral communication skills is essential for preparing undergraduates to succeed in both academic and professional contexts. This exploratory, mixed-method study investigates how pre-recorded informative speech presentations can serve as a platform for enhancing communication competence among university students. Using Spitzberg & Cupach’s Model of Communication Competence framework, a content analysis of eight (8) student video presentations who enrolled in the English for Informative Speech (LCC400) course at Universiti Teknologi MARA (UiTM) was conducted, focusing on three dimensions: knowledge (organisation and clarity of ideas), skills (verbal and non-verbal delivery), and motivation (confidence and audience engagement). Findings revealed that students demonstrated satisfactory competence in structuring content, particularly in time management and grammatical accuracy. However, delivery-related challenges, such as limited eye contact, poor vocal projection, and reliance on notes, were frequently observed. Interestingly, despite the flexibility of a pre-recorded format, students still seemed to struggle with their speech delivery. The study also indicated that while the pre-recorded format facilitated technical aspects such as time management, it did not automatically translate into effective delivery or a confident presentation. By applying the framework of communication competence, this paper highlights the role of structured speech tasks in fostering future-ready communication skills. The implications extend to curriculum design, suggesting that video-based oral presentations can complement traditional assessments to develop future-ready communication competence in Malaysian ESL contexts.

Keywords

Communication competence, Content analysis

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