Exploring Relational Conflicts among University Students: The Limitations in Utilizing the Empty Chair Technique in Gestalt Counselling

Authors

Nicholas Mwanza

Copperbelt University, Kitwe (Zambia)

Daniel Ndhlovu

University of Zambia, Lusaka (Zambia)

Article Information

DOI: 10.47772/IJRISS.2025.903SEDU0677

Subject Category: Psychology

Volume/Issue: 9/26 | Page No: 8946-8952

Publication Timeline

Submitted: 2025-07-01

Accepted: 2025-07-07

Published: 2025-11-19

Abstract

This study examined the limitations of the empty chair counselling techniques in addressing relational conflicts among university students, which significantly affect their overall experience at university. The empty chair counselling technique is recognized for its effectiveness in dealing with both internal and interpersonal conflicts. However, the specific challenges faced by counsellors and clients when using this technique to resolve relational conflicts between university students had not been fully explored before this research. By adopting a constructivist paradigm and a hermeneutic phenomenological approach, the study engaged with 20 participants, consisting 16 students and 4 counsellors, chosen through expert purposive sampling. Data was collected using semi structured interview guide and were subsequently analyzed through thematic analysis. The findings revealed several limitations, such as fears of miscommunication, initial inertia when encountering the technique for the first time, perceptions of the method as unusual, difficulties with imagination and role play, as well as the impact of cultural background, individual client conditions, and general discomfort with the process. Overall, the study highlights that the limitations stem not only from the nature of the issues that clients bring to counselling but also from the counsellors' ability to collaborate effectively with clients and their overall skill set and knowledge. This study has demonstrated areas that counsellors intending to use the empty chair counselling technique need to improve on.

Keywords

Gestalt Counselling, Limitations of the Empty

Downloads

References

1. Brownell, P. (2016). Contemporary Gestalt therapy. In D. J. Cain, K. Keenan, & S. Rubin (Eds.), Humanistic psychotherapies: Handbook of research and practice (2nd ed., pp. 219–250). American Psychological Association. https://doi.org/10.1037/14775-008. [Google Scholar] [Crossref]

2. Bryman, A. (2016). Social Research Methods (5th ed.). London: Oxford University Press. [Google Scholar] [Crossref]

3. Glass, T. A. (2010). The empty chair as a tool to promote self-awareness and interaction in groups. In S. S. Fehr (Ed.), 101 interventions in group therapy (Rev. ed., pp. 381–385). Routledge/Taylor & Francis Group. [Google Scholar] [Crossref]

4. Kurniawan, P. A. (2018). Understanding Cultural Barriers in Counselling Psychology. Social health Perspectives. Department of Psychology, Macquarie University. [Google Scholar] [Crossref]

5. Khairunnisa, A., A., H., Putri, Z., A., & Latipun (2019). An Empty Chair Technique to Finalize Prisoners Unfinished Business in Malang Correctional Institution. International Journal of Indian Psychology, 7(2), 178-183. DIP:18.01.021/20190702, DOI:10.25215/0702.021 [Google Scholar] [Crossref]

6. Lafrance, M., and Broadbent, M. (1976). Group Rapport: Posture Sharing as a Nonverbal Indicator. Group & Organization Studies. https://doi.org/10.1177/105960117600100307 [Google Scholar] [Crossref]

7. Lofrisco, B. (2013, January 17). Six Reasons Counseling Theory is Important. MastersinCounselling.org. [Google Scholar] [Crossref]

8. Maunder, R. E. (2018) Students’ peer relationships and their contribution to university adjustment: the need to belong in the university community, Journal of Further and Higher Education, 42:6, 756-768, DOI: 10.1080/0309877X.2017.1311996. [Google Scholar] [Crossref]

9. Ndhlovu, D. (2015). Theory and Practice of Guidance and Counselling. Lusaka: Unza Press. [Google Scholar] [Crossref]

10. Ndhlovu, D., and Mwanza, N. (2024). Use of the Empty Chair Gestalt Counselling Technique in Helping University Students with Peer Relationship Challenges: A Hermeneutic Phenomenological Approach. International Journal of Research and Scientific Innovation (IJRSI). ISSN, (2321-2705). [Google Scholar] [Crossref]

11. Nyimbili, F., and Nyimbili, L. (2024). Types of Purposive Sampling Techniques with Their Examples and Application in Qualitative Research Studies. British Journal of Multidisciplinary and Advanced Studies, 5(1), 90–99. https://doi.org/10.37745/bjmas.2022.0419. [Google Scholar] [Crossref]

12. Nyimbili, F., & Nyimbili, L. (2023). Types of observation methods in translangauging multi-lingual classes reliability and ethics involved. British Journal of Multidisciplinary and Advanced Studies:English Lang., Teaching, Literature, Linguistics & Communication, 4(6),16-23, 2023 [Google Scholar] [Crossref]

13. Mubita, K., Milupi, I., and Kalimaposo, K. (2023). Management of Safety and Health in Schools: Benefits, Challenges and Prospects. International Journal of Social Sciences and Education Research Studies, 3(4), 582-587. [Google Scholar] [Crossref]

14. Mwanza, N. (2025). (2025). Lived experiences of Gestalt counselling techniques by students with peer relationship problems at a public university in Kitwe, Zambia: a hermeneutic phenomenological approach (Doctoral dissertation, The University of Zambia). [Google Scholar] [Crossref]

15. Orfanos, P., (2021) A Critical Perspective of the Gestalt Therapeutic Approach. International Journal of Humanities and Social Science. https://doi.org/10.26803/ijhss.13.2. [Google Scholar] [Crossref]

16. Palmer, K. A. (2011). Gestalt Therapy in Psychological Practice. Inquiries Journal/Student Pulse [Online], 3. Available: http://www.inquiriesjournal.com/a?id=595. [Google Scholar] [Crossref]

17. Rocco, Q. (2011) The Use of Drawing in Psychotherapy. International Journal of Developmental and Educational Psychology, ISSN (Printed Version): 0214-9877 [Google Scholar] [Crossref]

18. Romadhon, A. F., and Sanyata, S., (2019). Implementation of Gestalt Therapy in Counseling to Overcome Parental Divorce Trauma in Adolescents. Advances in Social Science, Education and Humanities Research, volume 462. [Google Scholar] [Crossref]

19. Sicoli, A. L. (1998) An Analysis of Client Performance in the Two-Chair Method. Canadian Journal of Counselling/Revue Canadienne de counselling/1998, Vol. 32:2. [Google Scholar] [Crossref]

20. Tanaka-Matsumi, J. (2022). Counseling Across Cultures: A Half-Century Assessment. Volume 53, Issue 7-8. https://doi.org/10.1177,00220221221111810 . [Google Scholar] [Crossref]

21. Trijayanti, Y. W., Nurihsan, J., and Hafina, A. (2019). Gestalt Counseling with Empty Chair Technique to Reduce Guilt among Adolescents at Risk. Islamic Guidance and Counselling Journal, 2(1). 1-10. https://doi.org/10.25217/igcj.v2i1.302. E-ISSN: 2614-1566. [Google Scholar] [Crossref]

Metrics

Views & Downloads

Similar Articles