Scroll Back to Learn: Telegram as a Conversation Hub for ESL Blended Classrooms

This innovation utilises Telegram’s chat function into the online component of ESL blended learning as a real-time instructional tool as well as an accessible discussion space. It introduces a mobile-accessible solution that emulates students’ everyday communication practices while supporting participation inside and outside the classroom. The uniqueness of this approach lies in its use of a familiar and known messaging app during online class instruction to further extend engagement opportunities for students who face challenges due to mobility, inconsistent class locations, or even language anxiety. In the context of language education, especially in higher education, students often find it difficult to contribute during face-to-face sessions. This tool provides a flexible platform that allows students to participate asynchronously, reassess past instructions and discussions, and reflect on shared content at their own pace. It also promotes a more learner-centred experience by closing the gap between synchronous class delivery and asynchronous learning needs. Key features include the use of Telegram for live online instruction, the ability to respond after class, chat-based interaction to reduce anxiety, accessible chat history for learning continuity, and mobile usability. Survey findings indicate that students found the platform helpful in supporting real-time learning, reducing pressure to speak up in class, and allowing them to catch up when absent or in transit. This innovation supports SDG 4 by promoting inclusive and quality education, and SDG 10 by encouraging equitable participation among students with varied learning needs.

Telegram integration, ESL blended learning

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