Administrative Staff Training Methods and Job Performance in Nnamdi Azikiwe University Awka, Anambra State Nigeria

This study examined administrative staff training methods and job performance in Nnamdi Azikiwe University (NAU) Awka. The specific objectives were to determine the extent to which the understudy training method relates to the quality of work performed by the administrative staff of NAU, Awka; examine the extent of relationship between job rotation and employee commitment of staff in NAU, Awka; and to ascertain the extent of relationship between in-house training method and task performance among the administrative staff in NAU, Awka. The study was guided by three research questions and three research hypotheses. The study adopted Human Capital Theory as its theoretical framework. Descriptive survey research design was adopted for the study. The target population of the study was 3820 administrative staff of NAU Awka, the sample size was 350. Data were analyzed using the descriptive statistics of percentages and means, and inferential statistics of Pearson product moment correlation (PPMC) with the aid of Statistical Package for Social Sciences (SPSS) version 20. The findings revealed that the understudy training method significantly and positively relates to the quality of work performed by administrative staff in NAU, Awka; there is a significant positive relationship between job rotation and employee commitment of staff in NAU, Awka; and there is a significant positive relationship between in-house training methods and task performance among administrative staff in NAU, Awka. Based on the findings and conclusion, the study recommends that NAU should continue to invest in and expand understudy training programs to further improve administrative staff performance; the university should also implement structured job rotation policies to enhance employee commitment and develop a more versatile workforce; regular in-house training sessions such as workshops and seminars should be organized to keep staff updated on new skills and technologies, thereby boosting task efficiency and overall organizational effectiveness.

Development, Efficacy, Effectiveness, Efficiency

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