Managing Thought and Emotional Intelligence for Organizational Sustainability

In the current era of Artificial Intelligence (AI), Human Resources are expected to apply their Emotional Intelligence (EI) to perform better. Higher standards are set for the competence, where employees not only have to learn the use and usage of various AI tools, but also, they are supposed to work with diligence. They need to rewire their thoughts to improve their emotional intelligence. A balance of all the four aspects of EI, i.e., Self Awareness, Self-Management, Social Awareness and Relationship Management is to be maintained. EI is a competence expected from the employees over and above their functional competencies. This is the area, where Human are always ahead of machine. AI cannot compete with Human Resources for their Thought and Emotional Management. Several studies have been done on role and application of EI for a better performance outcome. But the study of thought and emotional intelligence on performance of employees is yet to be explored. This paper encompasses the study on the impact of Thought Intelligence over Performance Management (PM) through EI to achieve Organizational Sustainability.

Emotional Intelligence. Artificial Intelligence, Thought Intelligence, Organizational Sustainability

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